Showing questions tagged: Show all questions
  • Archived

I am getting popups from Firefox. How can I stop it?

I keep getting popups from Firefox saying different things about Firefox. How can I stop it? They usually disappear in a few seconds, although the first one I get when I … (read more)

I keep getting popups from Firefox saying different things about Firefox. How can I stop it? They usually disappear in a few seconds, although the first one I get when I first open Firefox requires me to click an X in the corner to get it to go away. Very annoying.

Asked by sueastro 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

Facebook not loading properly

The Facebook webpage loads the text without graphics. Works on Chrome and I.E. I restarted in safe mode with no luck. I attached a image of the page. All other sites I us… (read more)

The Facebook webpage loads the text without graphics. Works on Chrome and I.E. I restarted in safe mode with no luck. I attached a image of the page. All other sites I use are working properly.

Asked by b2spencer 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Firefox version 39 only shows blank page for one specific url

I have upgraded my browser to firefox version 39. We were previously on version 31. This url worked fine before but since the upgrade, it just returns a blank page, no so… (read more)

I have upgraded my browser to firefox version 39. We were previously on version 31. This url worked fine before but since the upgrade, it just returns a blank page, no source no nothing. If I search on google for the url and try to click it, the tab flashes "connecting" but nothing happens. I remain on the search page.

Asked by prelator2 1 year ago

Last reply by cor-el 1 year ago

  • Archived

1. how do i remove the Support (Mozilla) banner from my screen 2. why can't I customize the toolbar as I did for Classic (which I know is no longer available).

current toolbar buttons are too light and add-ons offer nothing like those that I had with Classic. Where are options to get color icons and darker print for menu and to… (read more)

current toolbar buttons are too light and add-ons offer nothing like those that I had with Classic. Where are options to get color icons and darker print for menu and toolbars

Asked by vnvmc_r 1 year ago

Last reply by HibaDuk 1 year ago

  • Archived

Firefox updated and lost all my most usesites and saved passwordsd web

This last update lost my passwords and most used websites. I tried contacting firefox but my login doesn't work. I went to my account and was signed in and changed my pas… (read more)

This last update lost my passwords and most used websites. I tried contacting firefox but my login doesn't work. I went to my account and was signed in and changed my password for firefox and got the email saying I changed mt password and it still won't login for firefox support. I did the sync but no help.

Asked by Shazam78 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

History: finding pages about some website except it

Let's assume that I'm going to find in my history articles about Facebook, but not published on that service. What should I type in history search field? If I type facebo… (read more)

Let's assume that I'm going to find in my history articles about Facebook, but not published on that service. What should I type in history search field? If I type facebook -facebook.com or facebook -"facebook.com" (in search engines sign "-" means that the world behind it shouldn't appear in search results), it displays nothing.

Asked by qwertyuiopasdfghjklzxcvbnm 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

pdf prints incorrectly

Basically, if a PDF file has italics, they print out bold. If I print to a file and reopen it in firefox, it also appears bold and not italic on the screen. I read a simi… (read more)

Basically, if a PDF file has italics, they print out bold. If I print to a file and reopen it in firefox, it also appears bold and not italic on the screen.

I read a similar post where a user had the same issue, but their solution seemed to be "open in Adobe Reader," which seems like a lame solution.. Their complaint was that the extra step is annoying, and I agree. When I download a PDF file or open one from Firefox, I should be able to do so within the browser. I can do it chrome, but I prefer not to use chrome.

I tried to attach screen shots of the page as it is supposed to be and how it actually prints, but the "Uploaded images:" box just keeps spinning. If anyone can help and would like to see what my issue actually looks like, I can sent you a picture somehow, I'm sure.

Asked by seansean 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

how to make Tracking Protection aka (Don't follow me in other languages) mandatory for every browser session

We enabled the option in FireFox (in the setting): Don't follow me. But in the Window/Interface of FireFox it is possible to enable Dont' follow me option during a brows… (read more)

We enabled the option in FireFox (in the setting): Don't follow me.

But in the Window/Interface of FireFox it is possible to enable Dont' follow me option during a browser session.

Is the possible to enable the Don't follow me options so it will be mandatory for every browser session? A user should not have the option to disable "Don't follow me.

With kind regards, Ben Raben

Asked by rabeb00 1 year ago

Last reply by user633449 1 year ago

  • Archived

Homepage file not found

After updating to Firefox 63.0, I get the following error when launching the browser or clicking home button: File not found Firefox can’t find the file at jar:… (read more)

After updating to Firefox 63.0, I get the following error when launching the browser or clicking home button:

   File not found
   
   Firefox can’t find the file at jar:file:///C:/Program Files (x86)/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/browserconfig.properties.
   
   Check the file name for capitalization or other typing errors.
   Check to see if the file was moved, renamed or deleted.

When I open a new tab, it goes to the home page no problem (both homepage & new windows and new tabs are set to the default Firefox home). I have tried resetting my homepages and have gone into about:config to reset browser.startup.homepage.

Neither the file location listed above nor the one listed as the value for browser.startup.homepage (chrome://branding/locale/browserconfig.properties) exist in my file directory. I also tried adding these folders and copying the browserconfig.properties file to those locations.

Any helps? Thanks in advance!

Asked by LoserName 1 year ago

Last reply by eric musembi 1 year ago

  • Archived

can't download files

Hi ! Suddenly I can't download any smaller file on firefox. It started to happen probably from last firefox update. Every file is - failed. Only files that i can downloa… (read more)

Hi !

Suddenly I can't download any smaller file on firefox. It started to happen probably from last firefox update. Every file is - failed. Only files that i can download are bigger files (+100mb) but these files are also interrupted so you must always "retry" them. Smaller files simply fail to download.

I tried many things from troubleshooting tutorial but nothing works. I have many tabs, sessions, bookmarks etc that I don't want to disappear so I don't want to delete profile.

Thanks

Asked by Lisopas 1 year ago

Last reply by cor-el 1 year ago

  • Archived

In Firefox 63 Theming is Broken

In Firefox 63 with the new "Match Windows Theming function" I can't get the colourful theme back. If I set the theme to Default and Windows Theme to Light, I get the colo… (read more)

In Firefox 63 with the new "Match Windows Theming function" I can't get the colourful theme back.

If I set the theme to Default and Windows Theme to Light, I get the coloured tab bar. If I set the theme to Light, the tab bar is white (no matter what windows theme is selected)

However I want to configure my Windows theme to Dark and have my firefox tab bar be coloured.

It seems as though the Light theme is not the same as the default and windows light theme.

Asked by MoltenTesseract 1 year ago

Last reply by philipp 1 year ago

  • Archived

links not opening

Firefox won't open any links when I search something. I have to go to Chrome or Safari. Just deleted and reinstalled Firefox but am still having the same problem. … (read more)

Firefox won't open any links when I search something. I have to go to Chrome or Safari. Just deleted and reinstalled Firefox but am still having the same problem.

Asked by loneal 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

CTRL shortcuts doesn't work on Firefox on Mac os

Hi, I am using Firefox 62.0.2 (64-bit) on macOS High Sierra 10.13.6. I added into System settings -> Keyboard -> Shortcuts -> App Shortcuts this keys: COPY CTRL … (read more)

Hi, I am using Firefox 62.0.2 (64-bit) on macOS High Sierra 10.13.6. I added into System settings -> Keyboard -> Shortcuts -> App Shortcuts this keys: COPY CTRL + C CUT CTRL + X etc. I am also using a window keyboard. This shortcuts work on all apps. With my keyboard I am also able to use the "home", "end", "Page Up" and "Page Down" keys in all the apps.

All the apps except for firefox. In firefox none of this shortcuts and keys work. If I go to Firefox -> Edit I can see that the function copy etc are all associated with CTRL + C etc shortcuts. In addition if I do CTRL+C I can notice that the Edit menù entry get highlighted. What's the problem? I have also tried to restart my laptop but nothing happened

Asked by ReliableLion 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

How do I find a documented list of Firewall settings and router settings

In order to satisfy PCI DSS compliance for my small business I need to supply a "documented list of Firewall and Router settings. Could anyone help with how I do this pl… (read more)

In order to satisfy PCI DSS compliance for my small business I need to supply a "documented list of Firewall and Router settings. Could anyone help with how I do this please ?

Best, Mike

Asked by Mikeyboy351 1 year ago

Last reply by McCoy 1 year ago

  • Archived

I have received a notice from Amazon that my browser does not support modern security standards, but the Mozilla site says I am using the latest Firefox version

While accessing Amazon via an email link, I received a notice saying that the browser I was using does not support modern security standards that Amazon and others use to… (read more)

While accessing Amazon via an email link, I received a notice saying that the browser I was using does not support modern security standards that Amazon and others use to protect customers. I was asked to update my browser to protect my payment information. I went to the Mozilla site and it tells me I am using the latest version of Firefox. What else should I do?

Asked by rwhuston 1 year ago

Last reply by James 1 year ago

  • Archived

Browser extremely slow, content won't load, links unresponsive???

I do not know what version I am running or where to find that info. I am running Windows 7. I am not interested in updating my operating system to solve this problem. … (read more)

I do not know what version I am running or where to find that info. I am running Windows 7. I am not interested in updating my operating system to solve this problem. Unfortunately, I will probably just switch back to "Chrome!"

I really appreciate any help that can be provide in clear current instructions. I am sure this question has been asked before. Are there a series of well documented, clear (to lay people) steps to diagnose and address this issue? I took C programming and Fortran decades ago, but I honestly do not understand how to get around "behind the scenes" in these operating systems!! LOL.

Super Thanks! I really want to get back to work - on my computer!!

Asked by MarcoJH 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Auto spell check is placing random carriage returns in messages sent using iNotes.

We use IBM's iNotes product for internal e-mail. Within approximately the last eight weeks we've been encountering random carriage returns added to the messages we send… (read more)

We use IBM's iNotes product for internal e-mail. Within approximately the last eight weeks we've been encountering random carriage returns added to the messages we send when auto spell check is enabled. If we disable auto spell check or use a different browser (Google Chrome and Apple Safari was tested) the problem disappears. The problem seems to disappear for a short time if we clear the Firefox cache.

I've been working with IBM support regarding this problem and they're convinced the problem is related to Firefox. Has anyone else encountered this problem?

Thanks, Bob

Asked by bdushok 1 year ago

Last reply by jscher2000 1 year ago