Showing questions tagged:

why do I need a profile when I am the only one using my computer and programs

I really don't need a profile in Firefox and if I delete the profiles listed, you will wipe out all my bookmarks/settings. Why do I need to see a yellow triangle on the F… (read more)

I really don't need a profile in Firefox and if I delete the profiles listed, you will wipe out all my bookmarks/settings. Why do I need to see a yellow triangle on the Firefox app icon?

Open 1 6

It looks like "turning off hardware acceleration" is not applied to the initial "Firefox - Choose User Profile" !, What should I do ?

Hello All, I'm using Firefox (149.0.2 snap) with LUbuntu 24.04.4 LTS. Because of a wrong graphic driver, I had to turn off hardware acceleration in FF. When FF is starte… (read more)

Hello All,

I'm using Firefox (149.0.2 snap) with LUbuntu 24.04.4 LTS. Because of a wrong graphic driver, I had to turn off hardware acceleration in FF.

When FF is started the Initial "Firefox - Choose User Profile" is unreadable (see attached : wrong_screen.jpg), but if I continue (click somewhere in the window) , all the opened tabs are readable.

Once in FF, if I want to select another profile from the application menu -> .. -> manage profiles, then the "Choose User Profile" window is fine (see attached : good_screen.jpg).

I tried to start FF with the "-P" option to specify wanted profile but it continues to start with the unreadable "Choose User Profile" window.

Could someone give me a solution, except finding the good hardware driver for my computer?

Thanks Bouilla.

Open 1 16

Turning off the Firefox Profiles message

I have been using the old firefox profiles system for ages. However, whenever I open my browser (in one of about 5 profiles), I always get this pop-up saying "Say hello t… (read more)

I have been using the old firefox profiles system for ages. However, whenever I open my browser (in one of about 5 profiles), I always get this pop-up saying "Say hello to Firefox profiles". It is incredibly annoying and turning me off Firefox completely! Can somebody tell me how to turn this message off? I assume it's in the settings somewhere.

Open 2 5

Profile management

Hello I got a pop up or it was new tab informing about new firefox functions. It was about profile creation and management. Now i have two profiles and cant switch back t… (read more)

Hello I got a pop up or it was new tab informing about new firefox functions. It was about profile creation and management. Now i have two profiles and cant switch back to my old one. I cant seem to be able to delete new profile to return to my old one.

Open 3 1 155

I cannot get thunderbird to run on my computer (it runs fine on my wife's computer). I keep getting the profile can't be loaded error. I have tried the fixes recommend here but none wored.

I cannot get thunderbird to run on my computer (it runs fine on my wife's computer). I keep getting the profile can't be loaded error. I have tried the fixes recommend he… (read more)

I cannot get thunderbird to run on my computer (it runs fine on my wife's computer). I keep getting the profile can't be loaded error. I have tried the fixes recommend here but none worked.

Open 1 10

104.9.0esr 64-bit: - Profile? What profile? (Lots of email, but the Thunderbird profile is MIA...and the app itself is hiding from me!))

Have been using the 104.9.0esr 64-bit release on Windows 11 for some time now (mostly for email, involving a number of email accounts) and have been generally satisfied..… (read more)

Have been using the 104.9.0esr 64-bit release on Windows 11 for some time now (mostly for email, involving a number of email accounts) and have been generally satisfied...

...but discovered when I started looking into switching over to the 145 default release that I have a capital-P Problem. The first thing recommended on making that change is - sensibly - to back up one's Thunderbird profile. Only as far as I can tell, I don't *have* any such file anywhere on my system. [To answer the obvious question - yes, I've got "View" set in File Explorer such that it should be showing me hidden files.]

I have drilled downward through all the USERS subdirectories on my C: drive. "Default" and "Public" have nothing at all (as one might expect). My personal subdirectory has a Mozilla directory under "Roaming", and both a Firefox and a Thunderbird directory therein, but the only things in the Thunderbird directory are an empty folder labeled "Crash Reports" and a tiny "desktop.ini" file.

There is a "Mozilla Firefox" directory under Program Files, but nothing in that hierarchy looks applicable. There is a "Mozilla Maintenance Service" directory under "Program Files (x86)", but nothing there appears relevant. There is a "Mozilla [alpahnumeric hash]" subdirectory under "Program Data", but nothing there appears relevant.

And in fact, I begin to think I have a bigger issue than I thought I did...because the more I poke at my C: drive, the less I'm seeing...to the extent that I'm not at all sure where the Thunderbird program itself (not to mention a quite large accumulation of associated email) is being kept.

Which would be nice to know if one were attempting to back up one's mail before changing program versions....

Open 1 2

Did the resport profile and all gone

I did the profile thing and there's only one blank profile showing. I did the CMD prompt -P and there is only Default showing. This new upgrade has destroyed everything … (read more)

I did the profile thing and there's only one blank profile showing.

I did the CMD prompt -P and there is only Default showing.

This new upgrade has destroyed everything

Open 2 1 6

Explain Original Profile

I'm trying to understand Profiles, especially since I am transitioning to a new laptop. On my older machine, I have an Original Profile. Since I've never specifically cr… (read more)

I'm trying to understand Profiles, especially since I am transitioning to a new laptop.

On my older machine, I have an Original Profile. Since I've never specifically created a profile, I assume that Original Profile contains my current Settings, Bookmarks, etc. Is that a correct assumption?

My new machine also has an Original Profile. Do I need to copy my Original Profile from my older machine to the newer machine? Should I rename the profile on the new machine or leave it as Original Profile?

Open 1 10

Firefox will not open, it is asking me to sign in and create a profile

I used Firefox this morning and it worked normal. This evening however it will not open as normal. It appears to want me to create a new profile. It does not have a… (read more)

I used Firefox this morning and it worked normal. This evening however it will not open as normal. It appears to want me to create a new profile. It does not have a toolbar or any of my bookmarks What do I need to do to restore

Open 1 6

can i add another profile to firefox in addition to my own?

Hello! I just installed F-Fox yesterday and want to delete Google Chrome. However, my husband and I both used Chrome and I would like to add him to Firefox, so his histor… (read more)

Hello! I just installed F-Fox yesterday and want to delete Google Chrome. However, my husband and I both used Chrome and I would like to add him to Firefox, so his history, passwords, etc can be imported but I don't know how to add his profile to Firefox along with mine.

Please help.

Open 1 24

CAN'T EDIT/DELETE PROFILE IN NEW PROFILE MANAGER

No matter what I've tried, I cannot figure out a way to edit or delete the profile from the new profile manager. Both about:editprofile and about:deleteprofile show up a… (read more)

No matter what I've tried, I cannot figure out a way to edit or delete the profile from the new profile manager. Both about:editprofile and about:deleteprofile show up as a blank page (with how it looks on my normal profile for comparison). I have tried deleting the folder multiple times, but the icon still shows up in the manager and clicking it just creates a new profile with the default settings. It also does not appear when using firefox.exe -p. I had previously been using the about:profiles to manage my profiles and wanted to see if I liked the new version (I didn't), hence why I was using it in the first place.) I'm currently using Firefox version 149.0 and Windows 11 on the latest version. I have found no solution that gets rid of it. I would also be fine getting rid of the profile manager UI so it stops bothering me.

Open 5 34

I am having a major problem with Thunderbird and recovering my inbox emails and specifically all my local folders.

Hello- I am having a major problem recovering both emails in my inbox, and more specifically all of my local folders. I am using Windows 11, Pop-3 server. My Local Dir… (read more)

Hello- I am having a major problem recovering both emails in my inbox, and more specifically all of my local folders. I am using Windows 11, Pop-3 server. My Local Directory keeps reverting to att-1.net and changes I made to my prefs.js file to eliminate the att-1.net folder and revert to an att-net folder containing all the data are not sticking. I've tried using Claude to diagnose and correct, but that hasn't worked. I am not extremely proficient at this, which is probably part of my problem. Any advice would be welcome.

Open 1 44

Migrate profiles from old to new system

I have multiple profiles set up with the "old system" ( https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles ). Now, the new system … (read more)

I have multiple profiles set up with the "old system" ( https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles ). Now, the new system is available for me, but I can't see an easy way to migrate my existing profiles into the new system.

Open 1 58

profiles disappearing on updates

Hi! I love Firefox, but on updates when my account signs out. I also lose all my Firefox profiles. Even when I sign in again, and sync everything on my Firefox account, … (read more)

Hi! I love Firefox, but on updates when my account signs out. I also lose all my Firefox profiles. Even when I sign in again, and sync everything on my Firefox account, I lose my primary and secondary profiles. Whilst it restores my bookmarks and extensions on my account. I lose my bookmarks etc. on my secondary profile.

I'm using FF on both Windows 11 and android, but this problem only effects Windows 11.

Cheers :)

Open 2 81

Get rid of user profile pop-up

This afternoon, I clicked on a link from an email and for the first time got a choose a profile pop-up. I do not want this; I have read info on Mozilla and elsewhere abo… (read more)

This afternoon, I clicked on a link from an email and for the first time got a choose a profile pop-up. I do not want this; I have read info on Mozilla and elsewhere about its purpose but it doesn't say how to just stop the pop-up - there should be an option just stop the pop-up because I don;t want to have to choose amongst options. I have started copy-pasting the links in emails and going to Chrome and will seriously have to reconsider using Firefox of this continues. I don't want to have to type about:config or anything - this should have been an opt out or opt in thing and I want out. Thank you for your help.

Open 5 181

MOVED PROFILE

I have moved my profile to a different location on the hard drive to make backups easier. How do I tell firefox where the profile is now located. c:\users\med\my data\PRO… (read more)

I have moved my profile to a different location on the hard drive to make backups easier. How do I tell firefox where the profile is now located. c:\users\med\my data\PROFILES\mozillA\*.deFAUlt

Open 1 92

Profiles when using the Android version

The last time I used Firefox on a desktop (my only personal device right now is my Android phone), I was offered the opportunity to set-up multiple profiles for different… (read more)

The last time I used Firefox on a desktop (my only personal device right now is my Android phone), I was offered the opportunity to set-up multiple profiles for different types of browsing. I can't find this option in the Android version. Is it available? If not, is it possible perhaps to download it twice? Thanks, Geordi

Open 1 47