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Help with multiple profiles on one gmail account

I backed up Thunderbird and reloaded it after I had been hacked in gmail, but now I have 2 profiles accessing the same gmail. One shows the gmail address and the other is… (read more)

I backed up Thunderbird and reloaded it after I had been hacked in gmail, but now I have 2 profiles accessing the same gmail. One shows the gmail address and the other is my old "local" profile. The old one has my typical 16000 emails, while the new one shows 30,000 emails with no doubles. Can I delete the new one?

Asked by jak834 2 weeks ago

Last reply by david 2 weeks ago

  • Solved

Trying to combine 4 profiles into one on Mac OS Sonoma

Sorry for the long=winded message but I figured it would save time to explain the steps from the beginning. I've been using Thunderbird as an OSB for my archived messag… (read more)

Sorry for the long=winded message but I figured it would save time to explain the steps from the beginning.

I've been using Thunderbird as an OSB for my archived messages from Apple Mail. In that scenario I create a .mbox file of all messages I want to save from a particular year and then import that into Thunderbird into a local folder with the year as the folder name. The version of Thunderbird where I was doing that is 115.10.1

I started testing Thunderbird version 139.0.2 as an Apple Mail replacement with only 2 of my email accounts.

Now I want to convert entirely out of Apple Mail. First I made a backup copy of the entire Thunderbird folder located in the User/Library folder onto an external hard drive that I then disconnected from my computer.

Then I downloaded the latest version 145.0 (aarch64) and installed it. (I still have the other 2 versions on my system) I opened it up and got into the profile manager (troubleshooting then about profiles) and discovered that I have 4 of them. I made the one that contains my archive the primary one. It does not have any connections to a live email account. I've only ever imported an .mbox file. Everything that I've archived is there. This is profile Number 1. I renamed it Archive so I could keep track of it.

Then I opened up each of the other 3 profiles in a new browser in sequence to see what they were.

It appears as if I have one that is empty. it opens up wanting me to set up an existing email address. I closed that one down. It's called Profile number 2.

The next one appears to be the current one for the 2 test email accounts. It has them properly configured, showing messages in the inbox and with the messages that are supposed to be archived off in the local folders I had created as I expect. I am calling this one profile number 3.

The third one first had me add the passwords for the 2 test accounts and then it is pretty close to number number 3 but is missing some of the local folders. This is called profile number 4.

Want I want to end up with is 1 profile. I would prefer to start with the one that has all my archive messages in their local folders, and then add the test accounts including all their messages from profile number 3 with its local folders. Once they are safely moved and part of the Archive profile I would like to delete all three numbered profiles. Once I am down to only one active profile and no others lurking about I plan to slowly start adding the rest of my email accounts moving them one by one out of Apple Mail and into Thunderbird.

I've read the various articles on moving out of Apple Mail into Thunderbird So I believe I can add the Apple email accounts to my Archive profile successfully. I have the import tools so I can import the .mbox files from Apple mail into those accounts.

Where I'm stuck is I can't seem to find an article that gives me detailed instructions on how to combine profiles within Thunderbird. All the articles imply keeping multiple profiles active and I would prefer not to do that.

I am sure I am just not searching properly but I am at a loss as to how to proceed. I do not want to delete any profiles or start adding more accounts until the profiles are cleaned up.

Thanks for reading this long explanation and I appreciate any help anyone can provide.

Asked by oogiem 2 weeks ago

Answered by david 2 weeks ago

Can I have two Thunderbirds, one on my desktop and one on my laptop?

I've been wanting to access Thunderbird's encryption ability on both my laptop and desktop. However, in setting up Tbird on my laptop I notice the user Profile should st… (read more)

I've been wanting to access Thunderbird's encryption ability on both my laptop and desktop. However, in setting up Tbird on my laptop I notice the user Profile should stay on one computer. Can I use the same Profile on more than one computer using the same source and password? Can I open a new profile on a second computer, even though I would have to use the same email source, a local provider? If not, is there an online source of email data I can use on Tbird on my laptop. Thanks much, Bruce Bartrug

Asked by bbartrug 2 weeks ago

Last reply by david 2 weeks ago

Mozilla

(not the first time) Mozilla closed all my open tabs... Well, maybe she was sick of the number of them... However, from the magazine, "recently closed tabs" are not resto… (read more)

(not the first time) Mozilla closed all my open tabs... Well, maybe she was sick of the number of them... However, from the magazine, "recently closed tabs" are not restored, even though there is such a function.... And also - I use exclusively portable versions of the fox... When I click on the link, somewhere, in Telegram or on... dating site (joke), they open them, not my beautiful chanterelle, but some faceless dog, that is, firefox, absolutely clean, without themes, without extensions, without bookmarks... Why is it happening?

Asked by Arien 2 weeks ago

Firefox 145.0 Downloaded and all of my profiles are messed up

I downloaded the new firefox, when i loaded it up it asked me to create a new profile and there was a folder on my desktop called old firefox data. My current issue is th… (read more)

I downloaded the new firefox, when i loaded it up it asked me to create a new profile and there was a folder on my desktop called old firefox data. My current issue is that i cant figure out how to load my old data and restore all of the profiles I had and my profiles folder is a mess.

So what I am trying to do is determine how to sort out my profile folder and tell which profile is which without loading them all into firefox. And then I am trying to figure out how i can use the profile manager to manage a few different profiles and when i use that build in manager where are those profile folders supposed to end up.

Can someone help me with potentially very detailed instructions because this situation is insanely frustrating and all I want to do is maintain three different profiles and I feel like that shouldn't be that difficult.

Asked by Dan 2 weeks ago

New Profile System - Can't Open Original Profile

This morning when I started up Firefox it had a pop-up about the new profiles feature, asking to create a new profile. Just out of curiosity I clicked the create profile … (read more)

This morning when I started up Firefox it had a pop-up about the new profiles feature, asking to create a new profile. Just out of curiosity I clicked the create profile button to see what the interface would look like. Since I didn't actually want to create the profile I hit the delete button, but nothing happened. So I closed the window. I then tried delete the new profile (then called "Profile 1") by hitting the trash can from the choose profiles screen. Still nothing happens. At this point my original profile window is still open, but I close everything to restart Firefox in hopes that it will allow me to delete this profile I never wanted to begin with.

The Choose profile window comes up, I select original profile and nothing happens. I can open the new "Profile 1", which I have since labelled "Bad Profile".

D:\Users\<USERNAME>\AppData\Roaming\Mozilla\Firefox\Profiles doesn't appear to have my original profile anywhere.

I'm deeply concerned this beta feature I never asked for has deleted my original profile when it should have deleted the new profile.

Asked by Diven 3 weeks ago

Last reply by Diven 2 weeks ago

Firefox keeps making me start over with new profile this week.

I've used Firefox as my default for years and years. Yesterday I got some popover telling me I had to create a new profile or I'd lose all my Firefox data, history, bookm… (read more)

I've used Firefox as my default for years and years. Yesterday I got some popover telling me I had to create a new profile or I'd lose all my Firefox data, history, bookmarks, etc. It would not let me avoid this. So I did. Still lost all my history, started over. Today it's doing the same thing. What's up? I don't want to move to Chrome.

Asked by gmabentley 3 weeks ago

Last reply by Denys 3 weeks ago

Unable to remove profile created with the new profile manager

I already had two separate "old style" profiles, for personal and work browsing. I just created a new profile (from my "old" personal profile) using the new Profile Manag… (read more)

I already had two separate "old style" profiles, for personal and work browsing. I just created a new profile (from my "old" personal profile) using the new Profile Manager. I managed to import data from my "old" work profile to the new one. In this process, I ended up creating two new work profiles (with different names). Now, I simply cannot delete one of them. Clicking on the delete icon on the profile manager opens the new profile, and I understood I should see a confirmation dialog corresponding to the "about:deleteprofile" URL, but nothing is shown on this case. Also, this new browser instance doesn't show any profile management menu items.

I tried manually removing the profile directory on ~/.mozilla/firefox hoping Firefox would understand it is gone and would automatically get rid of it, but instead it automatically creates a new empty profile on the same directory, and also unmanageable and undeletable.

So, if someone could please tell me how I can get rid of this new bogus profile, I'd be very thankful.

BTW this whole "new" profiles is a cool idea, but IMHO it was launched in a premature state. They are prettier, indeed, but besides the above annoying bug, there are no CLI args to switch directly to a "new" profile or open the new profile manager. This makes it impossible to use apps like Junction which allows you to choose a browser when you try to open a link (which worked just fine with the "old" profiles)

Asked by André Costa 3 weeks ago

Time Machine backup of Thunderbird

Hello, I am using Time Machine to backup my Mac, but the tool excludes Thunderbird. In settings I have not excluded any files. My Thunderbird folder is fairly large, 25G… (read more)

Hello, I am using Time Machine to backup my Mac, but the tool excludes Thunderbird. In settings I have not excluded any files. My Thunderbird folder is fairly large, 25GB - thanks to the great archiving features of Thunderbird, How can I include Thunderbird folder to backups? Thanks in advance for helping. BR Tapio Heikkila

Asked by tapio.heikkila 1 month ago

Last reply by Mapenzi 3 weeks ago

open windows in same window and firefox profile

Hello I want some help please. When I open links from viber or discord, the links open in a new firefox window not the one am using at the time and they open on a no fir… (read more)

Hello

I want some help please. When I open links from viber or discord, the links open in a new firefox window not the one am using at the time and they open on a no firefox profile window. I don't know what do and how to make the links open in the right firefox window. Maybe you can help me somehow?

Asked by nick26panag 3 weeks ago

Problems with profile management

We are currently rolling out a profile management solution based on Ivanti User Environment Manager. In order to configure file includes and excludes in the profile manag… (read more)

We are currently rolling out a profile management solution based on Ivanti User Environment Manager. In order to configure file includes and excludes in the profile management tool, we have to “standardize” the Firefox profile path in the filesystem. We have implemented a PowerShell script, which reads the currently used profile from %appdata%\Mozilla\Firefox\install.ini, renames the appropriate profile subfolder to “firefox.default-esr” and replaces the entries in installs.ini and profiles.ini.

The script seems to be reliable. However, for around 10% of the users, we are seeing issues when the user launches Firefox after the “firefox profile migration” happened. Firefox opens but none of the GUI controls is accessible. Firefox is completely unusable. See screenshot attached.

We do have workarounds to resolve this issue, such as completely wiping the %appdata%\Mozilla\Firefox folder and let Firefox re-build everything from scratch. But we are still trying to find the root cause the issue, because our customers have more than 100k clients, what will be a big impact and hard to handle for the helpdesk.

We are currently unable to reproduce the issue on test clients. Even copied Firefox profile folders form affected clients don’t show the issue on other clients.

Therefore we want to find out and ask for your help:

- Is there a supported way to “standardize” the filesystem folder name of the Mozilla Firefox (ESR) profile of a user? - What are the files within a Firefox profile that are required for the profile and the application itself to properly start? - Do you have any idea which files in a Firefox profile (in a corrupted state) could cause our issue?

Asked by bjoern.m 1 month ago

Last reply by bjoern.m 3 weeks ago

  • Solved

Thunderbird profile installed on new computer from old computer, but local folders data missing

I have installed Thunderbird on a new computer and copied my profile from the old computer as per instructions on the Mozilla site. However on the install on the new comp… (read more)

I have installed Thunderbird on a new computer and copied my profile from the old computer as per instructions on the Mozilla site. However on the install on the new computer the LOCAL FOLDERS, sub folders which I use as archive storage do not contain the messages as per the my old computer. The sub folders are named correctly.

I have attached photos of the sub folders from the old computer showing data in the sub folder and also the new computer showing no data.

Please advise how to retrieve the data for the new computer.

Asked by dbw6 4 weeks ago

Answered by Toad-Hall 3 weeks ago

I copied my profile beacause I had to reinstall TB. When I copied it back, I got all my emails but not my address books.. How can I get these back? Also, I got my emails back but it didn't include the number of each. How do i get these back?

I copied my profile because I had to reinstall TB. When I copied it back, I got all my emails but not my address books.. How can I get these back? Also, I got my emails b… (read more)

I copied my profile because I had to reinstall TB. When I copied it back, I got all my emails but not my address books.. How can I get these back? Also, I got my emails back but it didn't include the number of each. How do i get these back?

Asked by sandymrc 3 weeks ago

Last reply by sandymrc 3 weeks ago

  • Solved

Popup login screen for account that is deleted

I deleted a profile from my Thunderbird account, but I keep getting a popup login screen. I can no longer access this profile. HOW can I get rid of this popup screen? It … (read more)

I deleted a profile from my Thunderbird account, but I keep getting a popup login screen. I can no longer access this profile. HOW can I get rid of this popup screen? It continues to popup every few minutes! Need it to stop!!

Asked by Robin Rae Swanson 3 weeks ago

Answered by Robin Rae Swanson 3 weeks ago

Can't Open Thunderbird on new PC

Hi, I have transferred Thunderbird to a new computer. It opens fine, but it's looking for me to enter new info all over again. So it looks like it is not finding the ri… (read more)

Hi,

I have transferred Thunderbird to a new computer. It opens fine, but it's looking for me to enter new info all over again.

So it looks like it is not finding the right info in the profile.ini file.

Please tell me how to fix this, and let me know in which folders the email information is stored, in case I need to back up all my emails.

In my Thunderbird email client I have 4 email addresses.

The program is in: C:\Program Files\Mozilla Thunderbird\thunderbird.exe


The Profile Folder in Thunderbird itself lists: zvhtqvg2.default-release-1

But in AppData\Roaming\Thunderbird\Profis lists 2 files: 0jyd0ev.default-release zvhtqvg2.default-release-1

In Windows(C)\Users\ted\AppData\Roaming\Thunderbird the profiles.ini file list the following:

[Install746F856C10C5FA7C] Default=Profiles/0jyd0ev.default-release Locked=1

[InstallD78BF5DD33499EC2] Default=Profiles/zvhtqvg2.default-release-1 Locked=1

[Profile1] Name=default IsRelative=1 Path=Profiles/0jyd0ev.default-release Default=1

[Profile0] Name=default-release IsRelative=1 Path=Profiles/0jyd0ev.default-release

[General] StartWithLastProfile=1 Version=2

[Profile2] Name=default-release-1 IsRelative=1 Path=Profiles/zvhtqvg2.default-release-1

Thank you, Ted

Asked by klicksmarketing 1 month ago

Last reply by david 1 month ago