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Can't transfer old Thunderbird data to new computer

I tried to transfer Thunderbird file from old computer to new computer but get "Profile cannot be loaded. It may be missing or inaccessable." when I start Thunderbird. T… (read more)

I tried to transfer Thunderbird file from old computer to new computer but get "Profile cannot be loaded. It may be missing or inaccessable." when I start Thunderbird. The old TB file works on old computer and I am pretty sure I copied it and pasted it into the new location in place of the current Thunderbird file.

Asked by tobiebw2 6 days ago

Last reply by david 6 hours ago

Need to restore "corrupted" T-Bird on PC without loosing emails, addrs, history, etc.

Believe my T-bird account has somehow been corrupted. Takes forever to load on PC and always puts new emails in Trash folder. Often does not accept correct password. If I… (read more)

Believe my T-bird account has somehow been corrupted. Takes forever to load on PC and always puts new emails in Trash folder. Often does not accept correct password. If I save / backup PROFILE, uninstall T-Bird and delete any Thunderbird folders on PC, if I restore per backup, will I be restoring the corrupted app. Don't want to loose email addresses, thousands of emails and email folder structure. Will a restore work? Thank you. Greg D

PS Version of T-Bird on laptop still puts all new email in Trash, but loads much more quickly, etc.

Asked by Glospreys 5 days ago

Last reply by david 1 day ago

How many Users on one PC can use Thunderbird with Exchange Server

Hello, i have installed latest TB an try to use it on one PC - This PC is part of company network, users login to windows by domain controller login. there is also a exch… (read more)

Hello, i have installed latest TB an try to use it on one PC - This PC is part of company network, users login to windows by domain controller login. there is also a exchange server in the same network. i have created a running and working thunderbird-exchange connection for 2 different users but with the third user its noch working anymore. is there a limit to user accounts on one PC or? Thank you all kind regards andi

Asked by waandii 954 4 months ago

Last reply by Wayne Mery 1 day ago

  • Solved

Can I use thunderbird with multiple accounts on multiple PC's and stay synchronised?

Can I use thunderbird with multiple accounts on multiple PC's and stay synchronised? I have two PC's i want to set up - it seems like i have to create a new account for a… (read more)

Can I use thunderbird with multiple accounts on multiple PC's and stay synchronised?

I have two PC's i want to set up - it seems like i have to create a new account for a second PC rather than pick up the account set up from the first PC.

Asked by Zabeth 3 days ago

Answered by david 3 days ago

FF doesn't display browsing history and the Tree Style Tabs sidebar is gone

FF 148.0, Intel Mac, current 15.7.4 (Sequoia) In the middle of a browsing session I needed to consult my substantial browsing history and found it to be gone. I quit FF u… (read more)

FF 148.0, Intel Mac, current 15.7.4 (Sequoia)

In the middle of a browsing session I needed to consult my substantial browsing history and found it to be gone. I quit FF using the dropdown and restarted. After restarting FF the browsing history showed only that session and the TST sidebar with many tabs didn't display so I concluded FF created a new profile for startup but using my home page. I have the profile in use at the time (profile_a) and a month old backup of it. profile_a seems to have all the expected data and the bookmarks are correct. I've hacked around within Profile Groups and profiles.ini but FF refuses to use profile_a in spite of my edits, and worse is silent about it so I'm stuck and need help.

Possible related issue: is TST sensitive to the number of tabs? I'm a hoarder and find TST easier to use than bookmarks so had about 700 tabs stashed in TST.

Asked by rod@ rodmiller.com 3 days ago

Moving Linux LMDE6 profile to new LMDE7 installation on same computer

New OS LMDE7 (trixie debian 13 base) Installed Firefox from the Mozilla Firefox Debian Package mozilla-debian- 1.0 Firefox 148.0 I've just installed LMDE7 alongside LMDE6… (read more)

New OS LMDE7 (trixie debian 13 base) Installed Firefox from the Mozilla Firefox Debian Package mozilla-debian- 1.0 Firefox 148.0

I've just installed LMDE7 alongside LMDE6 and want to move the 6 profile into 7. I've exported the 6 profile into backup and then moved it into the new Firefox Home folder (\home\...\.config\mozilla\firefox) Found both profile.in and installs.ini there AND many different profiles. (I had tried to use the profile manager and seem to have created lots of profiles beside the default-release from 7. Installs.ini shows both the original profile from the 7 install and one created with the Profile Manager and both are locked. They are also in profile.ini as installed.

So my Question is how do I install the old profile into profile.ini?

Asked by vineyridge 3 days ago

I allowed Firefox to add another working partition I want to remove it?

I believe Firefox invited me to add another partition to my Firefox system I do not like it, finding it interferes with my normal operation of daily events and also tran… (read more)

I believe Firefox invited me to add another partition to my Firefox system I do not like it, finding it interferes with my normal operation of daily events and also transfers unasked from my primary partition making, for instance emails l seeking a reply.

Asked by Anne & John 4 days ago

  • Solved

A re-install of TBird won't start when an old profile contains a folder for an email domain that no longer exists.

I am installing Tbird on a Windows 10 instance that I am recovering from backup. There is a default profile that contains a folder for a user in an IMAP domain that no lo… (read more)

I am installing Tbird on a Windows 10 instance that I am recovering from backup. There is a default profile that contains a folder for a user in an IMAP domain that no longer exists. Tbird won't start and just spins with a message about a missing IMAP user.

I copied the profile to another backup folder. And then uninstalled and re-installed TB. The "AppData > Roaming > Thunderbird > Profiles" folder(s) are still there but empty. When I start TB it says: "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." The old email is not important now. Should I delete more folders in AppData, or what should I do next?

Asked by jfcasey 6 days ago

Answered by Matt 6 days ago

Firefox updated today and scrambled everything. I think I may be done with Firefox.

It induced me to create a new profile. Then, I lost the old one. Who even knew about profiles? Firefox is now filling in passwords, among other serious setting changes I … (read more)

It induced me to create a new profile. Then, I lost the old one. Who even knew about profiles? Firefox is now filling in passwords, among other serious setting changes I did not make. This is the worst experience I ever had with a browser. Firefox has been my steady for decades, always dependable and easy to manage. I think we broke up today.

Asked by afire 6 days ago

Last reply by TechHorse 6 days ago

Subscribe to existing folders on the Local Folder with new email set up.

Hello. I recently upgraded from my older MacBook Pro (now factory reset and sold) to a new MacBook Air. I use Thunderbird as my email client and I have many folders tha… (read more)

Hello. I recently upgraded from my older MacBook Pro (now factory reset and sold) to a new MacBook Air. I use Thunderbird as my email client and I have many folders that live within my Local Folders. When I transferred all the data from the older Mac to the new Mac via iCloud, and set up my new mail account (IMAP), the folders did not download into the program. I've tried using Subscribe but none of my pre-existing folders show up. Any assistance would be much appreciated. Thanks.

Asked by Taylor Crawford Bucci 1 week ago

Last reply by Mapenzi 1 week ago

What have you done to Firefox?

I don't know if it was a glitch in a recent update or something else, but every time I close a Firefox browser and then open a new one, it takes me through setting up Fir… (read more)

I don't know if it was a glitch in a recent update or something else, but every time I close a Firefox browser and then open a new one, it takes me through setting up Firefox EVERY time and changes my toolbar setting and erases my extensions. HELP!

Asked by coach1962 1 week ago

I don't like your new profile system did not ask for it and now I have two profiles very confusing

My toolbar disappeared in January very disappointed because I don't want to take my computer to the fix it man here in town when It was not something I did but rather cam… (read more)

My toolbar disappeared in January very disappointed because I don't want to take my computer to the fix it man here in town when It was not something I did but rather came with an update.

Asked by Ms. Marla 3 weeks ago

Last reply by Kiki 1 week ago

  • Solved

Where is the old Thunderbird back link?

Hi, I have moved to a new computer and transferred my Thunderbird account to it without any problems. However, I wanted to do a backup of my profiles, etc, but the old Th… (read more)

Hi, I have moved to a new computer and transferred my Thunderbird account to it without any problems. However, I wanted to do a backup of my profiles, etc, but the old Thunderbird backup link no longer works. Has it been discontinued, and if so, what replaces it?

Asked by Ton 1 week ago

Answered by Ton 1 week ago

  • Solved

Firefox profile deletion advice and questions

I have a question about deleting a Firefox profile. When I access the profile screen via "about:profiles," I see two profiles: "default-release" and "Default User." The "… (read more)

I have a question about deleting a Firefox profile. When I access the profile screen via "about:profiles," I see two profiles: "default-release" and "Default User." The "default-release" profile is fine because it displays the message "This is the active profile and cannot be deleted." But is it okay to delete the "Default User" profile? Should I also delete the files in the root directory of the C: drive and the local directory? If I delete the "Default User", will it be deleted as well?

Asked by sweet0670 1 week ago

Answered by sweet0670 1 week ago

profile missing?

hi, I'm switching from 1 PC to another. I can download Thunderbird easily, however when I try to open, I get a popup saying profile missing. and I can't open Thunderbir… (read more)

hi, I'm switching from 1 PC to another. I can download Thunderbird easily, however when I try to open, I get a popup saying profile missing. and I can't open Thunderbird. no idea what happened. any advice please? thank you! Jeff

Asked by dvlsden13 4 months ago

Last reply by Mapenzi 1 week ago

Can't Delete profiles made through the profile manager

While transferring data from the old profile manager system to the new one, I accidentally created one more profile than I needed. I have tried to delete the extra profil… (read more)

While transferring data from the old profile manager system to the new one, I accidentally created one more profile than I needed. I have tried to delete the extra profile on multiple occasions, it won't go away. I have attempted to delete it through the profile management ui, and I went into the files and delete the associated data. On both occasions, the profile remained in the UI. I am unable to edit anything about the profile either. Is there anything I can do to resolve this annoyance?

Asked by dalonwolf 1 week ago

This profile was last used with a newer version of this application. Please create a new profile.

Mozilla made an update of my Firefox installation on my Win11 laptop. all my password disappeared as well as my history and bookmarks. I have now a virgin installation a… (read more)

Mozilla made an update of my Firefox installation on my Win11 laptop. all my password disappeared as well as my history and bookmarks.

I have now a virgin installation and is starting from scratch.

Now I get this error message: "This profile was last used with a newer version of this application. Please create a new profile." I deleted met shortcut and I opened Firefox by using Windows search. Now I see 4 profiles! I think I do not need to create a new profile. Maybe delete 3 of them ? What to do ? And, how?

Asked by mikael.boldt 3 weeks ago

Last reply by AliceWyman 1 week ago