All Products Support Forum

We have configured security.default_personal_cert: Select Automatically.

I am trying to find a way to configure it in a granular way. Autoload the certificate when url matches example.com

I have a Substack newsletter and am trying to record audio for a voice-over of a post/article. For some strange reason, even though I have it set to Allow that website to have access to my Built-In microphone, I get a pop-up error window "Unable to setup microphone!" when I try to record. It's simply refusing to acknowledge the Permission setting.

What's strange is that I *am* able to record a video and within that video, the audio IS recorded, so Firefox is allowing access to my camera AND my Built-In microphone when recording a video. The url is *exactly* the same for Camera Permissions and Microphone Permissions in Firefox Settings. Weird, right?

It is ONLY when I try to record a voice-over (audio ONLY) that it won't allow me to do so. I have to switch to Safari. I'd like to stay on Firefox and not have to switch back and forth. Any ideas how to fix this? I've cleared my cache, restarted my iMac, removed website from Permissions then put it back on.

Firefox is up-to-date: 111.0.1 (64-bit) MacOS Big Sur Version 11.7.4 (iMac)

Should I uninstall Firefox then re-install it? And, if so, will it keep my Bookmarks, Toolbar sites, info, etc? I read some instructions for Windows PC, but couldn't find anything re: a Mac re-install or "Clean Re-Install" for iMacs. Thanks in advance for any help!

why when I try to open my Facebook , always ask code in a strange email (not mine) that make me unable to regain my Facebook account which is stored in Firefox (Dr_elzanfaly@hotmail.com ) Mohammad Alzanfaly

Hello. Recently, it is in the Firefox browser that logins (nicknames) disappear from all pages. From inbox, facebook and others. Previously, if any nickname disappeared, then if you entered it again, it was saved. I'm not talking here about saving the auto-completion of the nickname and password. Only about the nickname (login). I don't want to save passwords on all pages. On google chrome everithing it's ok. Nicknames not disappeared. Only nicknames (logins) are stored there. Until recently, firefox was also preserved. Please fix this issue. I am already tired of writing all the nicknames every time. Again, again and again.

Usually Firefox keep the login info for almost all sites that we need to login! I have a site that i have to login periodically and it requires 3 fields to login! A user name A subscription key (password) and a third which is my VAT number! My Vat number i remember it and that's not a problem! But the other 2 fields i would like Firefox to remember them! I manually registered a login entry for that site but firefox gives me nothing when i enter the site? Any ideas why and how can i solve this problem? Thank you!

I am trying to find my saved passwords, for Google but they aren't showing up in the saved password list. They are somewhere. If I open Gmail, I go straight in without any asking for a password. Same thing with Youtube. Open it up and I'm already logged in. I even purchased something in Youtube without needing any password verification.

But the passwords/usernames are not appearing in the firefox list of saved logins. It just isn't there. Are they saved somewhere else? Or is there a special setting for looking at all login information?

I really REALLY don't want to reset my password yet again and have to change them all across a dozen different devices in three different physical locations.

Where are the google/youtube/google play passwords saved in Firefox? Because they are not under the general list.

I cannot enter the second email address because it keeps telling that that address already exists, yet the settings page says that there is none. and no one has answered any of these postings. so what's the point of all this nonsense? this is pitiful.You guys badmouth chrome yet I've never had a problem like this with them. I'm not going to hold my breath waiting for a reply.

I set a primary password but I found I can just press cancel button and then go to my gmail and open it without any prompt to enter password first.

If my PC is stolen then any one can press cancel and open my email and other loged in sites

Here is the error I have been receiving for 2 days and cannot get to my medical health website!

Secure Connection Failed

An error occurred during a connection to www.firsthealthmychart.org. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Is it FireFox, my NordVPN or PCMATIC that still lets me get thru to my normal websites as well as viewing other websites... OR is something that EPIC (the writers of the MYCHART) for FirstHealth.org and www.firsthealthmychart.org? Can anyone help? This is the ONLY website that will not work for 2 days so far.

I am hosting a test website on a test domain which does not support HTTPS. In Chrome/Chromium, it is possible to forcefully "trust" an insecure (HTTP) domain name and temporarily allow it access to webcam, microphone, etc. It does not appear to be possible in Firefox. I've searched the about:config and even tried editing the configuration files directly to try and whitelist my test domain. I am not able to setup SSL or TLS on the server it is hosted on, and I need to be able to access the page on other devices. It does seem to allowlist "localhost" since I guess it's trusted by default. If there is any way to temporarily or permanently allowlist an HTTP website, I will be able to use my website on Firefox instead of Chromium, which would be much preferred.

请帮助我 禁止使用 “拒绝跟踪”软件。因为 “拒绝跟踪”软件使 测试我是不是机器人的测试没有办法进行。谢谢 我的邮箱地址 ：johnzh2015@163.com

Please help me to disable "DO NOT TRACK" software, which is preventing our robot test from displaying.  

Thanks

Why is DuckDuckGo not your default search engine? You seem to be concerned about privacy and security. So why is a more secure search engine not your default upon installation?

Hello! I'm trying to login on the developer hub, and it asks me to set up the 2FA, i follow the instructions, setting up the key that it gives me

After that I do verify the code and it success, but it is stuck on saying "Two-step authentication enabled" and it does not do anything

I try again to press the button, it times me out so I wait 15 minutes, after that it says again it has been enabled, but I does don't do anything else.

If I reload the page I start from 0 with another code, and same behavior.

When using Google authenticator the code is wrong both entering the code and scanning the qr.

What am I doing wrong? Thanks!

Hi Mozilla First and foremost I love this browser and the way I am able to save my pw and my pocket Anyway, I got a new iPhone had a poor rep and a very poor transfer My FF had to be reloaded 4 times When I try to go to my PW it brings me to a help article and I am always signed out How do I get back to normal use and stay signed in

Thanks Liz

Hi! I'm having an issue where when I try to login to my Firefox account from the Firefox browser I get an error message telling me to enable cookies and local storage. Both of those things ARE enabled - I have the 'Standard' option selected for cookie management, and even clicked the shield that pops up on the login page and turned off enhanced protection. I have cleared the cookies and the cache and I have made sure the browser is updated and I continue to get the error message. At the moment I'm logged into my Firefox account from Vivaldi, which feels a little ridiculous. I've even tried turning my VPN on and off. Any suggestions?

I am a consultant and I have, typically, about 2-3 clients ongoing at any one time. These clients, inevitably, each assign me a Microsoft 365 userid. I also have my own personal Microsoft 365 userid.

Unfortunately, given Microsoft's fairly aggressive attempts to "capture" my attention, it has "remembered" each and every one of these accounts, and it sort of tries to log me in all the time with the wrong account into different clients' Office 365 online platforms. So I sometimes find myself sending external mails from the wrong accounts etc. It really is a mess, because then certain O365 "policies" from one account, prevent another account from logging in, for example, creating what I suspect is an almighty spaghetti bunfight of clashing Microsoft properties in my browser.

So I thought I'd assign each client their own container, and using the multi-account container addin, I though this would segregate the accounts, by setting it up automatically to open my different client O365 bookmarks in different colour-coded containers.

Unfortunately this not seem to keep Microsoft in check. It seems to be able to "see" other MS logins across containers, because a few hours ago I experienced a situation where in Client A's container, Microsoft decided that I should be logged out and logged back in with Client B, for some unknown reason, probably because I had logged in as Client B in another container tab. But this doesn't seem to happen all the time. I can't pin down exactly when it happens. Microsoft is basically able to see across my containers, it appears.

Is there any way to keep each Microsoft account where it belongs, namely strictly inside the container tab I have assigned each to? Facebook style? With a nice high unclimbable fence?

Hello, I have 5 email addresses - four I use regularly: TalkTalk1 (Default) and 2, Free-online and Googlemail (haven't upgraded to gmail), and one I haven't for ages (YahooMail). I cannot send emails from any, except from my TalkTalk(TT) default one. I have updated the TalkTalk new Outgoing server settings to the best of my ability, for TalkTalk2 (TT2), Free-online (FOL) and Googlemail (GM) - I can send screenshots for each if necessary: - Server names: all smtp.domain name.net, except FOL: relay.free-online.net (verified on several google searches) - Outgoing port: all changed to 587 - Connection security: all STARTTTLS - Authentication method: all 'Normal password' (I am assuming these would be the same as the ones in the saved login passwords section of Privacy & Security, except for GM which has Incoming server authentication OAuth2 but a normal password in the saved login Passwords) - User name: my email addresses, except for FOL: my name Details: Email providers: TalkTalk, Free-online (Plusnet), Googlemail ISP: Talktalk.net Operating system: MacOS Catalina 10.15.7 Thunderbird version: 102.8.0 Many thanks for your help, it is now the 8th day I spend on this (I am a senior not very techy person).

I use thunderbird both on a linux laptop and under windows. I exported my private openPGP keys from Thunderbird on linux and imported them into the program on windows. When I use the windows program to send encrypted emails between accounts (e.g. from my gmail account to my hotmail account) the message can be decrypted but it says it has an invalid digital signature. This does not happen when I do this under linux. Any idea how I can fix this? Many thanks!

I am attempting to disable the Recent Bookmarks section from the bookmarks menu in Firefox Windows version 111. The main solution that's been suggested in the past is to use about:config and change browser.bookmarks.showRecentlyBookmarked to false.

This setting appears to be ignored in my version as changing it has no affect.

Any other steps?

Yahoo Mail will no longer allow me to get to their site without I put them in both Tracking Protection Exception and Cookie Exception. Is there a way to stop them from this? I'm on a Mac Mini (2018) Intel. I have my "Settings" in "Privacy & Security" set to - Custom: Cross-Site Tracking Cookies and Isolate other Cookies. I have had it set this way or similar with Yahoo Mail and all other sites for probably over 15 years.