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Cannot login with U2F on google on one account, others work, web login works on both

I can't login on one email address to my gmail via thunderbird because the key seems to be unrecognized whereas when I log in to the same account using web browser it wor… (read more)

I can't login on one email address to my gmail via thunderbird because the key seems to be unrecognized whereas when I log in to the same account using web browser it works effortlessly. Moreover installing a new instance of thunderbird or disabling Kaspersky Internet Security doesn't work either.

I can still login to the previously made google accounts via thunderbird on fresh install though I cannot do the same for the email in question.

Any hints?

The image I shared shows that the key is unrecognized by the website although it is. It displays for each of 3 keys added to this account. On website all of them works as well for other email accounts on gmail via thunderbird.

Asked by znaczki654 3 days ago

Last reply by Matt 2 hours ago

turn off highlights from your history?

Hi, the new Firefox now has sites from your history on your homepage, even when recently visited it turned off, I would have thought I'd you have recently visited turned … (read more)

Hi, the new Firefox now has sites from your history on your homepage, even when recently visited it turned off, I would have thought I'd you have recently visited turned off you probably wouldn't want history sites also showing? This seems a pretty bad privacy setting that should have the option to have on our not depending on your preference?

Regards

James

Asked by james_uk 4 hours ago

Last reply by Seburo 3 hours ago

  • Solved

Confirm Security Exception not working

Hi I'm trying to set up another email account but the Confirm Security Exception dialogue is preventing it. The exception is already stored but still keeps asking and whe… (read more)

Hi

I'm trying to set up another email account but the Confirm Security Exception dialogue is preventing it. The exception is already stored but still keeps asking and when I reconfirm the dialogue flashes off/on and doesn't not disappear preventing the set up of the account. I have other emails from the same host and have not had this issue before. Anything I maybe doing wrong or bug? I've added a screenshot.

Many thanks Alan

Asked by alan175 18 hours ago

Answered by christ1 13 hours ago

Thunderbird Saved Password

On a small Windows box, the hdd was going out. I was able to put it in a USB enclosure and the drive works for a few minutes before crashing again. This person doesn't h… (read more)

On a small Windows box, the hdd was going out. I was able to put it in a USB enclosure and the drive works for a few minutes before crashing again. This person doesn't have a recovery method for her Gmail and the password was saved on the small desktop. I have copied over the AppData/Thunderbird folder to my MacBook. Need help finding the hash so I can send it to someone with really large rainbow tables to help this girl get her forgotten password. Any suggestion on where the hash can be found?

Asked by phillipogle 13 hours ago

Last reply by Stans 5 hours ago

Firefox won't recognize Manual Proxy configuration

I set manual proxy configuration to access provate network. Browser is unable to contact private server. Even when manual proxy configuration is established, browser stil… (read more)

I set manual proxy configuration to access provate network. Browser is unable to contact private server. Even when manual proxy configuration is established, browser still access public domain web pages such as youtube or any other public page, which means that it is not recognizing Manual Proxy settings.

Asked by gustavo.eduardo.morales.ortega 12 hours ago

Last reply by Dropa 11 hours ago

OlyKey a Physical Security Key Firefox wants me to register but the registry failed. Help - What now?

I purchased an OlnyKey to use for two factor authorization (2fa) for social media and other sites. I set it up and tried to sign in to Facebook. Immediately a drop down w… (read more)

I purchased an OlnyKey to use for two factor authorization (2fa) for social media and other sites. I set it up and tried to sign in to Facebook. Immediately a drop down window opened saying Windows indicated it had to be registered with Firefox. I clicked okay and followed the steps to create a PIN which I did. Then it said to touch my Security Key which I did and another drop down box opened stating the device failed to register.

I tried this three times, now what? Why do I need to register my Security Key? How can I see if it is registered with Firefox? What is keeping it from connecting to Facebook?

Everything I read and watch does not expose this kind of problem. I don't know how to see if the problem is Firefox, Windows, or Facebook! UGH

Help!

Asked by outermost500 15 hours ago

Last reply by Dropa 15 hours ago

<Security Issue> Can Firefox versions be downgraded automatically?

The image below are the details of my google account activity taken out from Google. The ip addresses in red I have hidden as they are my real IP. The rest of the IP's ar… (read more)

The image below are the details of my google account activity taken out from Google. The ip addresses in red I have hidden as they are my real IP. The rest of the IP's are not mine, and with a quick iplookup it directs to Sverdlovskaya oblast' in Russia. Now I dont think I used a russian vpn but there is a possibility I made an error. But what really strikes me here is the Firefox versions. At both the points 1 and 2, marked in blue. there is a change in version, in fact a downgrade from 100.0 to 96.0. How is this possible? I cant seem to find an explanation. And then it jumps back up to 100.0. I also another timestamp where it downgraded to 96.0, and then came back to 100.0 . I'm really worried about the possibility of a hacker on my computer. If someone can find an answer to this it would mean a lot!

Asked by arjuniscool0204 2 days ago

Last reply by arjuniscool0204 17 hours ago

2FA QR code, how to generate

I've toggled two-step authentication off/on multiple times, get new set of recovery codes, but I never get the QR coded, how do I generate this, please advise...thanks! … (read more)

I've toggled two-step authentication off/on multiple times, get new set of recovery codes, but I never get the QR coded, how do I generate this, please advise...thanks!

Asked by idondoty 1 day ago

Last reply by cor-el 21 hours ago

WEBRTC

Hello, The firefox for android doesn't support Webrtc ,but firefoxbeta app of android supports webrtc.I think 3 years back firefox for android provides webrtc,after many … (read more)

Hello, The firefox for android doesn't support Webrtc ,but firefoxbeta app of android supports webrtc.I think 3 years back firefox for android provides webrtc,after many updates the important security feature is disabled making it is a unsecure browser such as google chrome.Now even android opera app supports webrtc.why this happens.

Asked by sqwea131 1 week ago

Last reply by Seburo 23 hours ago

  • Solved

Intermittent SSL Errors across all websites

Hello, I believe this issue started ever since I upgraded my PC to Windows 11, and has persisted through a full reinstall. I continually get intermittent SSL errors of al… (read more)

Hello,

I believe this issue started ever since I upgraded my PC to Windows 11, and has persisted through a full reinstall. I continually get intermittent SSL errors of all types when visiting any websites. Simply refreshing the page temporarily resolves the issue, but I'd estimate 20% of the time when I try to load a webpage I get the error. This does not happen on any other browser, or Firefox on any other device on my network. Interestingly I believe this even happened on the same machine inside a Linux VM in VMware, but I'm not 100% I am remembering that right. So far, I have tried various fixes including resetting certificate authorities and changing Firefox to use the Windows certificate store in about:config, but nothing has worked so far. I'm all ears for any ideas.

Thanks!

Asked by jdial91 5 days ago

Answered by FredMcD 5 days ago

Saved Credit Card Info Lost at Every Authentication

I have several credit cards saved in Firefox. When I try to use the "Autofill Card Details" feature, I am prompted to authenticate my identity with my user password (that… (read more)

I have several credit cards saved in Firefox. When I try to use the "Autofill Card Details" feature, I am prompted to authenticate my identity with my user password (that is, computer user account password). Upon entering the password, the prompt accepts it and disappears. Now, the expected behavior is that Firefox should paste my card number, along with other details (name on card, etc), into the corresponding fields. Instead, it enters blanks into all the text fields, clearing them if they had previously had anything in them. After this, if I go into settings and view saved cards - the cards that I have attempted to autofill are shown in the list of saved cards, but have blanks in all text fields.

I have had to re-enter all the card details several times over. I have encountered this bug many times at this point. Tried searching for posts with similar problems but have not found anything.

Asked by dschirita 2 days ago

Last reply by dschirita 1 day ago

[EXTERNAL MAIL] showing on messages and no sender address

I have the above showing on all my messages and no sender email address. It means I don't know who sent the message and I can't reply directly back. Another correspondent… (read more)

I have the above showing on all my messages and no sender email address. It means I don't know who sent the message and I can't reply directly back. Another correspondent mentioned I needed to turn off the VPN but the link he gave me I cannot find the settings to do it.

I have been bouncing around with this daily for about two weeks, I have searched the help topics and the internet and asked every forum I know. I am nearly in tears with this!

Can anyone help me in a way that I can fix this. I am not a computer engineer so can re-write strings etc.

Asked by nantymoelpharmacy 5 months ago

Last reply by pilot180 1 day ago

Too secure to use?

Firefox has become so secure I can no longer use it for work. I spend so much of my time allowing links to be opened from clients, etc. Has anyone found a simple work a… (read more)

Firefox has become so secure I can no longer use it for work. I spend so much of my time allowing links to be opened from clients, etc. Has anyone found a simple work around for all the freezes etc?

Asked by sharon.lusk 1 day ago

Last reply by FredMcD 1 day ago

  • Solved

Need to login with oAuth2

Google has dictated that there will be no acceess to Gmail via thunderbird using password I have changed to Oauth2 and have used google to log in & get emails, so far… (read more)

Google has dictated that there will be no acceess to Gmail via thunderbird using password

I have changed to Oauth2 and have used google to log in & get emails, so far no problem.

Now I still want to use a password to get emails every time I use thunderbird now I have Oauth2 set there is no need to log in.

How do I make a change still using Oauth2 so that I still have to enter a password

Asked by x38class 4 days ago

Answered by Matt 2 days ago

iCloud Custom Domain Setup

I'm trying to setup IMAP settings for an iCloud account using a custom domain. I'm running into a authentication problem. I don't get a lot of feedback from the error: Lo… (read more)

I'm trying to setup IMAP settings for an iCloud account using a custom domain. I'm running into a authentication problem. I don't get a lot of feedback from the error: Login to account "sss@yyy.com" failed Login to server imap.mail.me.com with username sss@yyy.com failed

I'm using an app specific password [0] and my iCloud account as the username which is also based on my custom specific domain yyy.com. I've also tried my iCloud alias which maps to aliasname@icloud.com as the username as well as "aliasname" without the @icloud.com. No luck with any of the permutations.

Any hints on troubleshooting this? Any issues people are seeing with iCloud IMAP and/or using custom domains with it that might help me with this?

[0] - https://support.apple.com/en-ca/HT204397

Asked by shopping24 3 days ago

Last reply by Matt 2 days ago

  • Solved

Default TLS values in About:Config

Hello everyone! I have a question concerning what the default value settings are for the two below security.tls.versions in About:Config. Mine are currently set at 4 for… (read more)

Hello everyone! I have a question concerning what the default value settings are for the two below security.tls.versions in About:Config. Mine are currently set at 4 for version.max and 3 for version.min. The reason I ask is that I have gotten two Event 36871 errors since updating Firefox to 100.0.1 stating "A fatal error occurred while creating a TLS client credential. The internal error state is 10013." I was using no other program besides Firefox at the time I received the errors.


security.tls.version.max security.tls.version.min

Respectfully, Don

Asked by new_aged2perfection 2 days ago

Answered by Terry 2 days ago

Failure to authenticate new Google account

I have an associate who has Thunderbird 91.8 on Windows 11. She has a Google Apps email account in our TM.org domain and has been unable to get it set up in Thunderbird. … (read more)

I have an associate who has Thunderbird 91.8 on Windows 11. She has a Google Apps email account in our TM.org domain and has been unable to get it set up in Thunderbird.

Failure to authenticate imap.gmail.com when setting up a new account. Tried pretty much everything the troubleshooting posts have suggested, cookies, etc. Talked with Google Support (it's a google apps email account). Attaching the settings for the incoming server. Have checked and verified the password and email address.

Really would appreciate some help.

Thanks, Jim

Asked by Jim 3 days ago

Last reply by Toad-Hall 2 days ago