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  • Solved

Recover account (bookmarks and saved logins) with lost password after computer crash

Dear, I need to recover my Mozilla (Firefox) account on my computer after this latter crashed. Unfortunately, apparently I don't have the good password. Probably I used … (read more)

Dear,

I need to recover my Mozilla (Firefox) account on my computer after this latter crashed. Unfortunately, apparently I don't have the good password. Probably I used an automatically generated password which I don't remember.

I still have my account connected on my Android smartphone, but I can't access the account details (no way to recover my password or change through this device?!), and I can't export my bookmarks. Also, apparently all my identifiers and passwords were not synced on my smartphone :-( Hence somewhere all my precious information are available, but stupidly enough I can't access it anymore and resetting the password warns me that I might (is it even a certainty or a possibility?) lose everything. It seems that I cannot even produce a revovery key (to reset pwd without losing data as mentioned in the Help pages) as I can't connect on a desktop browser anymore (but well on my Android version). I am lost and just stupidly blocked - this is SO frustrating, I initially thought it would be a good idea to put everything in Mozilla - well...

Is there ANY way to actually recover my account without losing data on my desktop Firefox, given I still have access to the email account associated to the Mozilla account (and to the original emails from the creation of my accounts) and I still have access to my Firefox account on the Android app but this one doesn't seem to allow to do anything interesting in my case??

Thanks a lot!

Asked by n.terseleer.lillo 1 week ago

Answered by n.terseleer.lillo 1 hour ago

OS authentication enable via registry?

Hi, I know how to turn on OS authentication to reveal passwords in about:config (signon.management.page.os-auth.enabled = true) But is there any way to turn this on in re… (read more)

Hi,

I know how to turn on OS authentication to reveal passwords in about:config (signon.management.page.os-auth.enabled = true) But is there any way to turn this on in registry?

Asked by jewmo159 7 hours ago

Last reply by jewmo159 1 hour ago

exploit

Hi, I like to go to random websites sometimes, but I recently found out that site evil.com tries to use an exploit and to install a malicious file. I wonder if it's a pro… (read more)

Hi, I like to go to random websites sometimes, but I recently found out that site evil.com tries to use an exploit and to install a malicious file. I wonder if it's a problem with browser. I'm using waterfox, a firefox-based browser. I'm attaching a screenshot from windows defender logs. I don't know if it's important, but I have a virtualization enabled.

Asked by silentWolf260 11 hours ago

Last reply by Dropa 4 hours ago

How to set/Over ride TimeZone in Firefox ?

Would be nice if someone from Mozilla could build this into the browser, so users can easily change their Time Zone. ( Timezone Difference: The time zone of your browser … (read more)

Would be nice if someone from Mozilla could build this into the browser, so users can easily change their Time Zone.

( Timezone Difference: The time zone of your browser is UTC while your request IP location timezone is different. )

Currently have privacy.resistFingerprinting on which is giving website the UTC time zone. How do I change this without disabling the setting.

Can I go into About:Config and add a new timezone?? that the Javascript request will find.

Asked by RedFoX 10 hours ago

Last reply by Dropa 4 hours ago

Local storage event listener not working in Firefox

I have a sandbox iframe which is hosted by various websites. Lets assume that this iframe is loaded like this: I have already added 'allow-scripts allow-forms allow-modal… (read more)

I have a sandbox iframe which is hosted by various websites. Lets assume that this iframe is loaded like this: I have already added 'allow-scripts allow-forms allow-modals allow-same-origin allow-popups allow-popups-to-escape-sandbox allow-storage-access-by-user-activation' at sandbox. I also use document.requestStorageAccess() from inside the iframe and I set event listeners for the storage like this:

window.addEventListener('storage', onStorageFunc, false);. From the iframe a popup window is presented when user clicks a specific button and the popup opens at lets say at this url "https://paypal.com". After user navigation on popup, paypal at the end of the flow redirects user to this url "https://example.com/success". At this point when user is navigated to /success I add some data to local storage which I expect to trigger the storage event listener and the onStorageFunc to run. This doesn't happen, while in other browsers it works as expected.

Since both popup and iframe are under the same url (https://example.com) and I have used requestStorageAccess, I would expect this to work normally. Can you please help me to find out what is going wrong here? In the past I had the same problem but it was fixed when I added 'requestStorageAccess' and 'allow-storage-access-by-user-activation'. Now I can see it happening again.

Asked by wolfskinn 6 hours ago

Problem with my bank 2FA and firefox

Am using FF 109.01 (64) and the latest Windows 10 (64) ver. I uses their Virus program. With my bank security settings I have check marked to not use 2FA Bank home page … (read more)

Am using FF 109.01 (64) and the latest Windows 10 (64) ver. I uses their Virus program.

With my bank security settings I have check marked to not use 2FA Bank home page asks for a security code anyway.

This has happened to me months ago and all of a sudden everything was OK. ... and now it has happened again. When I use Edge, Bank home page does not ask for a security code. This is the way I would like FF to perform.

I have phoned the Bank IT Help desk and they are bafflled. They had me try a bunch of acrobats but nothing works.

Obviously there is something in FF to tweak. I am using

I have searched and searched on internet, but no solution. I have used FF since it was a baby, and I want to stick with it. Thanks

Asked by tsb 1 day ago

Last reply by tsb 6 hours ago

Fingerprinting - Websites Detecting Multiple OS - (false positives)

There should be a guide by now or easy settings built into the browser to change these settings. I'm having trouble with websites that think I'm a Bot, because they are d… (read more)

There should be a guide by now or easy settings built into the browser to change these settings.

I'm having trouble with websites that think I'm a Bot, because they are detecting multiple operating systems/ OS, due to my settings and privacy extensions.

Is there anything in About:Config that I can change to set my OS to Windows??

Common methods for websites detecting someone's OS is by using Javascript, User Agent, and TCP/IP fingerprinting.

How do I fake the Javascript test? There's extensions that block Scripts but that leaves people unable to use websites, is there any command I can put in and set as default?

User Agent test - There's a few extensions that will work to change this, though if I can change this through About:config or other settings I would like to know.

The TCP/IP protocol controls how data is sent between computers and how the sender and receiving computers are identified. Mostly this is done identically by every computer, but some small parameters are implemented differently by different operating systems, creating a ‘fingerprint’.

I'm told this is very difficult to fake, but has a larger error rate anyway.

Asked by RedFoX 10 hours ago

Local storage event listener not working

Hi I have a sandbox iframe which is hosted by various websites. Lets assume that this iframe is loaded like this: <script src="https://example.com/wie.js"></scri… (read more)

Hi

I have a sandbox iframe which is hosted by various websites. Lets assume that this iframe is loaded like this: <script src="https://example.com/wie.js"></script> I have already added 'allow-scripts allow-forms allow-modals allow-same-origin allow-popups allow-popups-to-escape-sandbox allow-storage-access-by-user-activation' at sandbox. I also use document.requestStorageAccess() from inside the iframe and I set event listeners for the storage like this: window.addEventListener('storage', onStorageFunc, false);. From the iframe a popup window is presented when user clicks a specific button and the popup opens at lets say at this url "https://paypal.com". After user navigation on popup, paypal at the end of the flow redirects user to this url "https://example.com/success". At this point when user is navigated to /success I add some data to local storage which I expect to trigger the storage event listener and the onStorageFunc to run. This doesn't happen, while in other browsers it works as expected. Since both popup and iframe are under the same url (https://example.com) and I have used requestStorageAccess, I would expect this to work normally. Can you please help me to find out what is going wrong here? In the past I had the same problem but it was fixed when I added 'requestStorageAccess' and 'allow-storage-access-by-user-activation'. Now I can see it happening again.

Asked by wolfskinn 12 hours ago

Firefox flooding event log with connection errors at boot up

I was looking at my event log tracking down one issue when I noticed hundreds of audit failures (outbound connection blocked) in my event log. Firefox is not even runnin… (read more)

I was looking at my event log tracking down one issue when I noticed hundreds of audit failures (outbound connection blocked) in my event log.

Firefox is not even running. I've just started my computer. It's trying to make a connection to google @ 34.107.221.82.

Fortunately something is blocking the connection attempt, but why is Firefox making hundreds of connection attempts when I haven't even opened firefox? How do I stop it?

I looked in task scheduler and couldn't see anything there. Looked at group policy, couldn't see anything there.

FF91.13.0esr

Asked by citizen1138x 3 weeks ago

Last reply by citizen1138x 21 hours ago

Firefox won't stay my default browser. Every time I sign on after rebooting MS changes the default

Firefox won't stay my default browser. Every time I sign on after rebooting MS changes the default to I don't know what. It doesn't say what is the default. It wants ed… (read more)

Firefox won't stay my default browser. Every time I sign on after rebooting MS changes the default to I don't know what. It doesn't say what is the default. It wants edge I guess but I deleted the entire edge app and all its dlls. So how do I make the choice through the "set defaults" settings permanent?

Asked by bt.linder 5 days ago

Last reply by AliceWyman 21 hours ago

FIREFOX HAS BECOME HACKERVILLE

I enjoy Firefox, however I've recently realized that hackers are using the Firefox browser to attack and enter my system, despite a firewall and VPN and even in private b… (read more)

I enjoy Firefox, however I've recently realized that hackers are using the Firefox browser to attack and enter my system, despite a firewall and VPN and even in private browser. I've been forced to cease use of the Firefox browser and decided to bring this to your attention after realizing that this surely will become widespread if not already. Is Firefox aware of such attacks and if so what are you doing about it and when do you think I will be able to safely use your browser again? Also I'm open to explore any suggested setting that may help with the security of your browser. Thanks.

Asked by rogerthinker 1 day ago

Last reply by jscher2000 - Support Volunteer 22 hours ago

why are all ads blocked

Good morning Firefox blocks ads on all sites without exception. However, I put sites in the exceptions. I left the standard protection. I tried with another browser, and … (read more)

Good morning Firefox blocks ads on all sites without exception. However, I put sites in the exceptions. I left the standard protection. I tried with another browser, and I don't have this problem. Thank you for your reply.

Asked by papizac 1 day ago

Last reply by cor-el 1 day ago

browser isn't autocompliting passwords

When I go to a website my username is automaticaly typed in, but my password isn't. And every time I log in it asks me to save the password and i click on 'allow' but it … (read more)

When I go to a website my username is automaticaly typed in, but my password isn't. And every time I log in it asks me to save the password and i click on 'allow' but it never seems to save it. When I go to saved login data it says that 'no synchronized login data' even though everything is checked correctly in the settings and it works just fine on other devices with this firefox account logged on. How do I fix this?

Asked by natapc 3 days ago

Last reply by techguy150 1 day ago

Thunderbird 102.7.1 (64-bit) "run junk mail controls on folder" does not work - outlook pop3

Thunderbird 102.7.1 (64-bit) "run junk mail controls on folder" does not work - outlook pop3 select the function manual selection using junk column 'flame' icon' works o… (read more)

Thunderbird 102.7.1 (64-bit) "run junk mail controls on folder" does not work - outlook pop3 select the function manual selection using junk column 'flame' icon' works on individual spam messages Tried reboot, checked settings, really stuck - new user, experienced from DOS through to W10

Asked by malanderson 2 days ago

Last reply by Matt 1 day ago

Why do I get this error message on Thunderbird?

Sending of password for user tyronekay did not succeed. Mail server mail.optusnet.com.au responded: [IN-USE] Internal error occurred. Refer to server log for more informa… (read more)

Sending of password for user tyronekay did not succeed. Mail server mail.optusnet.com.au responded: [IN-USE] Internal error occurred. Refer to server log for more information"

This message is very confusing. Thunderbird is the only application that generates this error. I have no problems with Outlook Mail or 2 other email clients. Is there a work around this, please?

Asked by Teekay 1 week ago

Last reply by Matt 1 day ago

  • Solved

Changing primary password does not rewrite logins.json?

When changing the primary password I would expect the logins.json file being rewritten with new pairs of encryptedUsername and encryptedPassword (now encrypted based on a… (read more)

When changing the primary password I would expect the logins.json file being rewritten with new pairs of encryptedUsername and encryptedPassword (now encrypted based on a new primary password). But this is obviously not the case. But maybe I just didn't understand the way this works?

Asked by thefirefox 3 days ago

Answered by cor-el 2 days ago

Saving email addresses and passwords

Thanks for ability to ask for help. I accidentally erased some of my email addresses and passwords. Previously I recall being able to access Password Manager to easily en… (read more)

Thanks for ability to ask for help.

I accidentally erased some of my email addresses and passwords. Previously I recall being able to access Password Manager to easily enter new email addresses and new passwords. That was some time ago.

I've attempted to follow instructions "within" Thunderbird but on getting into Password Manager where there are now only three of my 4 o5 emails addresses left, I could not find a way to replace the lost addresses and password. It was so easy to do so some years ago. Older users may recall old advice about using multiple addresses where the one attracting scams could be annihilated. I'll be 86 in a fortnight!

Humble thanks in anticipation - I'm still using Windows 7 and think it's the latest or near latest Thunderbird

Asked by gg.d1 1 week ago

Last reply by gg.d1 2 days ago