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  • Archived

Startpage installing itself

Find that at each update, the Startpage search engine is re-installed WITHOUT my permission. I understand startpage can be defined as a PUP, and I don't trust it. The mos… (read more)

Find that at each update, the Startpage search engine is re-installed WITHOUT my permission. I understand startpage can be defined as a PUP, and I don't trust it. The most aggravating thing is that installing add-ons and extentions without users' permission is unconscionable.

Would like to know if there is any way I can block the reinstallation of this at each update.

Thanks.

Asked by sra97 1 year ago

Last reply by sra97 1 year ago

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Prompt profile Master Password at startup even if there no saved credentials

Hi there, I know that many users have hated that Firefox asks for the master password from the beginning, but I would like to find an option for it to request it at the u… (read more)

Hi there,

I know that many users have hated that Firefox asks for the master password from the beginning, but I would like to find an option for it to request it at the user's discretion.

I'm currently using both Firefox Developer Edition and Firefox ESR in portable versions stored on a USB drive for my work outside of the office or home.

The Developer Edition is synced with my Mozilla account and used on both Windows 10 and Linux systems. Conversely, Firefox ESR, which I use on Windows 7 devices, has synchronization disabled. As a result, with Sync turned off and no sensitive data stored in any Firefox installation, Firefox ESR doesn't prompt me for a master password.

Why do I want Firefox to ask for the master password right from the start, even without any sensitive data saved? It's quite simple: sometimes I'm surrounded by non-techy people and I'd like to give the 'impression' (when they see me using Firefox, because most use 'the other browser') that I'm 'protecting something'. It's also a way to 'intimidate' to some extent (if a password isn't entered, they'll think something won't work properly).

It may sound silly, but it's something that 'the other browser' doesn't offer locally.

Also (and I think it's logical), I find it ironic that having other sensitive data saved in Firefox, like enabled cookies, it doesn't ask for the master password, only when there are saved passwords or forms.

Asked by Gabe Pérez 1 year ago

Last reply by cor-el 1 year ago

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I can no longer use my camera on firefox

I can no longer use my camera on firefox, firefox displayed some message about camera when we were trying to chat, but I missed it, I have granted relevant permissions on… (read more)

I can no longer use my camera on firefox, firefox displayed some message about camera when we were trying to chat, but I missed it, I have granted relevant permissions on the site, that we use reularly. The camera icon on the address bar appears red, and I noticed that in Windows security, it lists firefox access requests, but shows no way to grant these requests.

I am not tech minded so please if anyone could keep it simple, I would appreciate it.

Asked by sparrow08 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

e2ee - unsigned & not encrypted sent, reciever shows unsigned & encrypted!!

Hi, I have configured 2 accounts for E2EE using OpenPGP. I can send signed emails &/or encrypted messages between the 2 accounts. However, if I send a "normal" messag… (read more)

Hi, I have configured 2 accounts for E2EE using OpenPGP. I can send signed emails &/or encrypted messages between the 2 accounts. However, if I send a "normal" message i.e. no signing & no encryption selected, it arrives as not signed (correct), but encrypted according to the "Show message security" icon. If I send a normal message to an account that has no known encryption setup, then the message arrives and the "Show message security" button is missing (correctly).

Any ideas why this is happening? Thanks for your help.

Asked by adrian100 1 year ago

Answered by adrian100 1 year ago

  • Archived

Configure email account failure

I have an issue trying to configure a secondary email account, for a non-profit I do some work for. It was ok in the past, though I recall was tricky to set up on TB a co… (read more)

I have an issue trying to configure a secondary email account, for a non-profit I do some work for. It was ok in the past, though I recall was tricky to set up on TB a couple of years ago. But now it has ceased to function after I migrated TB profile (successfully apart from this issue) no matter what I try. I’d be grateful for any suggestions. As is the case with many non-profits, there’s little tech support, but others can use the email account ok. I think it may be a TB issue as I have been able to set up the account ok with MS new Windows Outlook app (lame, but better than Mail…low bar). I’d rather have this account on my TB client along with the others I use. And the issue is replicated on two of my PCs. TB account set up reports “can’t detect settings from host server”. I found a support thread link text, which says “The failure to detect settings is rather common where hosted domains are concerned. Mostly because everything is done to a price and most of the things around encryption are done in a halfhearted manner. As is the server setups for mail. However by faithfully copying the settings from the provider as to domains server name and ports it should work.” So I did manual configuration – copied the settings from the successful Outlook set up, but no dice – all I get is server time out message. Settings are: IMAP server: mail.XXXX.org.uk Port 993 Security SSL/TLS [earlier working settings were STARTTLS port 143] SMTP server: mail.XXXX.org.uk Port 465 Security SSL/TLS [[earlier working settings were STARTTLS port 587] And using Normal Password for both; I tried Autodetect too but no good. I’ve see a suggestion that turning off the firewall (Norton) might work, but I’m reluctant to do that and doesn’t seem to make sense that would cause the issue. I found another suggestion that apparently works for some people - leaving password blank on setup. https://support.mozilla.org/en-US/questions/1399690. Before I try, are there any other suggestions or ideas? Trivial matter in the long run, but bugging me. Thanks

Asked by hectorio 1 year ago

Last reply by Matt 1 year ago

  • Solved
  • Archived

Primary password implementation order

I'm using Firefox password manager, which syncs passwords on 4 PCs and 1 Android phone that I use. Getting ready to set up Primary Passwords. Once it is set on one PC, wh… (read more)

I'm using Firefox password manager, which syncs passwords on 4 PCs and 1 Android phone that I use. Getting ready to set up Primary Passwords. Once it is set on one PC, what happens when I go to use one of the other ones, where PP is not set yet? Don't need lock outs or other hassles that I see many users struggle with. Thanks!

Asked by yennif54 1 year ago

Answered by zeroknight 1 year ago

  • Archived

Why are emails from my wife, who is on all my address books, being sent to the Spam folder?

My wife's name and email address are on my Personal Address book, and on my "export" address list, and on my "Collected Addresses". I have many times found emails from h… (read more)

My wife's name and email address are on my Personal Address book, and on my "export" address list, and on my "Collected Addresses". I have many times found emails from her in my Spam folder. Each time, I have marked them as "Not Junk". Yet it keeps happening. Why? Is there any way to tell Thunderbird that emails from people in my address books should NEVER be sent to the Spam folder?

Asked by Allanso 8 years ago

Last reply by Lee F Schelin 8 years ago

  • Solved
  • Archived

Delete an account with a lot of personal information on there

I'm encountering some difficulties with my current account, which is locked out. I would like to request assistance from the support team to help me delete my account and… (read more)

I'm encountering some difficulties with my current account, which is locked out. I would like to request assistance from the support team to help me delete my account and remove my personal information from the platform. However, I'm having trouble finding the contact information for the support team. I couldn't locate their email address or phone number, and I'm hesitant to post my personal email address and information on a public forum.

I'm feeling quite frustrated, as I've never encountered such challenges with an app before. It appears that I'm unable to reach the Firefox support team at the moment. Can someone please provide guidance on how I can securely and privately request their assistance in deleting my account and personal information?

I had to create a new account just to post this question because my original account got locked out. This happened because I recently acquired a new phone and didn't transfer the two-step authentication information to my new device.

Asked by viettu.vohoang 2 years ago

Answered by James 2 years ago

  • Archived

Thunderbird periodically loses saved passwords

Windows 10 22H2, Thunderbird 115.5 Thunderbird periodically loses my saved passwords (11 accounts) necessitating the re-entry of said passwords. This has been happening f… (read more)

Windows 10 22H2, Thunderbird 115.5

Thunderbird periodically loses my saved passwords (11 accounts) necessitating the re-entry of said passwords. This has been happening for about six to eight months.

I have searched for solutions and have tried deleting the pkcs11.txt and secmod.db files but the problem reoccurs. There is no rhyme or reason as to how often this happens. If I new where the passwords were stored, I could copy the good password file back into the thunderbird directory.

Any suggestions would be greatly appreciated.

Thanks.

Asked by Douglas Smith 2 years ago

Last reply by Toad-Hall 1 year ago

  • Archived

show sender email to detect forged sender

I'd like to have only email address shown in received mails list. Reason: detect forged email is easier. Things that do not work: -addons, there is none that wo… (read more)

I'd like to have only email address shown in received mails list.


Reason:

detect forged email is easier.


Things that do not work:

-addons, there is none that works with thunderbird 60 and it should be basic feature

-uncheck in options "show only name for who is inaddress book", done and people are not in address book

-open the email and read the sender there, that's known but is not what i asked


Example:

sender: "Posteo Support <their@mail.here>" but in the list is only "Posteo Support"

mail from friend that changed his name in google account and sent me test email, sender: "Posteo support <friend@google.com>" but again in the list is exactly as the real one: "Posteo Support"


This bypass spf, dkim and maybe also antispam because it's outside their scope


Same apply for s/mime digitally signed emails, there is no column for it, you have to open them one by one to check what is signed and what isn't.

It has been asked so many times in many years

there are multiple, now outdated, plugins for this

Can we have an official answer on why this bacic feature has not been implemented yet in 2018?


also had to type this twice as when i clicked post it said "access denied" and i have lost everything ':/

Asked by nesos 7 years ago

Last reply by mrartist 7 years ago

  • Archived

Case 145005

Good afternoon, If necessary, I am available to add more information about this case (145005), in English or Portuguese. Best regards, Ana Patrícia Paquete Visual Design… (read more)

Good afternoon,

If necessary, I am available to add more information about this case (145005), in English or Portuguese.

Best regards,


Ana Patrícia Paquete Visual Designer

Asked by Ana Patrícia Paquete 1 year ago

Last reply by Ana Patrícia Paquete 1 year ago

  • Archived

In Windows 11, why is Firefox saving my IDs but not my passwords?

Recently I had to refresh Windows 11 on my Dell desktop. It defaulted to McAfee antivirus. I uninstalled McAfee and reinstalled Norton 360 which I had before. I reinstal… (read more)

Recently I had to refresh Windows 11 on my Dell desktop. It defaulted to McAfee antivirus. I uninstalled McAfee and reinstalled Norton 360 which I had before. I reinstalled Firefox. I have version 123.0.1. I imported my FF bookmarks after exporting them from another computer. Now, FF remembers my IDs but not my passwords. When I log in to a website, FF offers to save my password and when I click yes it pops up a bubble saying "Password saved!" However, next time I go to that website, although it remembers my ID, it does not recall my (supposedly saved) password. In this support site, I see most users with this problem say FF will not remember either their IDs or passwords, whereas FF remembers my IDs, so my problem may be different. In FF help, I see that another password manager could be keeping FF from saving passwords. To the best of my knowledge I have never used another password manager. What is keeping FF from saving my passwords, while remembering my IDs? Is there a Windows Registry setting or a FF About:Configuration setting I need to change? Is re-installing FF a last ditch option?

Asked by wmblaney 1 year ago

Last reply by wmblaney 1 year ago

  • Solved
  • Archived

doesn't recognised email or password

I'm setting up a new computer for an elderly lady. On her old computer she logs straight in to emails. But I want to set up on new computer but it doesn't recognise her e… (read more)

I'm setting up a new computer for an elderly lady. On her old computer she logs straight in to emails. But I want to set up on new computer but it doesn't recognise her email address or password - both are correct. Old computer is not Wifi so modem is connected by a lead. I've been transferring the lead to the new computer - but maybe I don't need to do that? Would that be confusing the configuration?

Asked by Mandy001 8 years ago

Answered by Matt 8 years ago

  • Solved
  • Archived

How to stop prompts for location permission when turned off by admin?

Hi, I just installed Windows 11, version 24H2 and now in Firefox I'm continually prompted with "Awaiting Location Permission, Grant Firefox location permission in system … (read more)

Hi, I just installed Windows 11, version 24H2 and now in Firefox I'm continually prompted with "Awaiting Location Permission, Grant Firefox location permission in system settings".

The problem that location has been turned off by admin on this computer. How can I stop these continual prompts from Firefox? I have checked the box in Settings to block location requests from new websites but am still getting the prompts.

Thank you.

Asked by cdeland 1 year ago

Answered by cor-el 1 year ago

  • Archived

Cannot Access Capital One 360 account; they say Firefox security is reason?

Up until 6 months ago I was easily able to access all my bank accounts on line using Firefox. I can still access others but not Capital One 360 on line banking. When I t… (read more)

Up until 6 months ago I was easily able to access all my bank accounts on line using Firefox. I can still access others but not Capital One 360 on line banking. When I try to access Capital One I just get the message that " there has been snag and to try again" which does not work. So I can access my Capital One account only thru Google Chrome. Capital One says that the reason is that Firefox does not update their security setting to the level they require. Can anyone tell me if this is the problem or if there is some other reason why I can no longer use Firefox to access this account.

Asked by bburkhart 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Email Password Location??????

I have spent the last TWO HOURS trying to find an answer to what should be a simple problem, and it seems not to exist! I need to find out WHERE Firebird lists my email … (read more)

I have spent the last TWO HOURS trying to find an answer to what should be a simple problem, and it seems not to exist!

I need to find out WHERE Firebird lists my email account PASSWORD.

I do NOT want to reset my password.

I simple need to know WHAT my password is, and since I set up the account [actually a few accounts] several years ago, my notes are evidently null and void, because none of those passwords seem to work.

My email is through verizon.net, which is one of the problems because they gave all of their email coltrol to AOL, which thouroughly sucks, and they seem not to have anyone who speaks fluent English who can assist me in FINDING the current password!

If ANYONE can help, it would be most greatly appreciated!!

Asked by avatar_i_am 1 year ago

Last reply by Dean Ford 1 year ago

  • Solved
  • Archived

Windows & Gmail Imap authentication failure

Hi, 3 weeks ago I suddenly could not log in to my email without errors. First I get a Google screen "Choose an account" showing the three Gmail accounts I use. I select … (read more)

Hi, 3 weeks ago I suddenly could not log in to my email without errors.

First I get a Google screen "Choose an account" showing the three Gmail accounts I use. I select the first one.

"Mozilla Thunderbird wants to access your Google Account". This refers to calendars. I take the Allow option.

Then I get the message "Warning: Potential Security Risk Ahead

Thunderbird detected a potential security threat and did not continue to localhost. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details."

When I close this window I get another Google screen .

"Mozilla Thunderbird wants to access your Google Account". This refers to i) mail, ii) contacts, and iii) calendars. I take the Allow option.

Then I get the same message message "Warning: Potential Security Risk Ahead

Thunderbird detected a potential security threat and did not continue to localhost. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details."

This process cycles through the other two emails. Then I get and authentication failure message.

I have seen hints that this might be a certificate issue but I have tried in vain to find certificates stored in Thunderbird.

Any help approeciated.

Thanks

PaulM

Asked by myerscough.paul 1 year ago

Answered by myerscough.paul 1 year ago

  • Archived

recaptcha problem

Until yesterday everything was fine. I was able to complete recaptcha. But when I tried searching something today, I couldn't do it because of the recaptcha. It was stuck… (read more)

Until yesterday everything was fine. I was able to complete recaptcha. But when I tried searching something today, I couldn't do it because of the recaptcha. It was stuck on infinite loading. Every website I visited the problem was there. I tried fixing it from the tips I found in the forum here but nothing seems to work. I was frustrated. Then I tried Brave browser and it was working. Please help me fix this problem. Thank you.

Asked by MOVIE BOSS 1 year ago

Last reply by cor-el 1 year ago