Showing questions tagged: Show all questions
  • Archived

exclusion list (psw, pop-up ....) is cancelled when firefox is closed

Hi, from few days my Firefox installation do not work as expected. ALL exclusion lists (psw, pop-up ...) are cleaned when I close Firefox. I've read hundreds of article t… (read more)

Hi, from few days my Firefox installation do not work as expected. ALL exclusion lists (psw, pop-up ...) are cleaned when I close Firefox. I've read hundreds of article to try to fix this without success. I've also tried to unistall and install a new version of firefox without having any positive results. I don't have the cronology clean active and there is not an justification for this big issue.

Have someone had the same issue and have resolved this?

Thanks for your help

Oscar

Asked by Ocaselli 2 years ago

Last reply by Happy112 2 years ago

  • Archived

How do I fix a McAfee Site Advisor that works when it wants to ?

I have McAfee Internet Security with a Site Advisor that works when it wants to. When I start my browser it sometimes isn't there and it isn't until I restart my computer… (read more)

I have McAfee Internet Security with a Site Advisor that works when it wants to. When I start my browser it sometimes isn't there and it isn't until I restart my computer it makes an appearance. The same problem is true for the green ticks that show whether it's safe to browse. I have uninstalled and reinstalled Firefox and Site Advisor but neither have worked for me, so I am left with restarting my computer every time I turn it on to get a working Site Advisor. I am using Windows 7 64 bit if that helps so if anyone can fix this perplexing issue for me once and for all I will be forever grateful.

Asked by Jumbochick 6 years ago

Last reply by James 6 years ago

  • Solved
  • Locked
  • Archived

trusteer rapport icon lost in firefox 41

Firefox automatically upgraded itself to version 41 and now the Trusteer Rapport Endpoint Protection icon is no longer shown to the right of the address bar. It is still… (read more)

Firefox automatically upgraded itself to version 41 and now the Trusteer Rapport Endpoint Protection icon is no longer shown to the right of the address bar. It is still there and working in Internet Explorer. The same situation is happening on 2 PCs, both Windows 7 64 bit.

Surely Trusteer Rapport is a widely used feature - one would have thought a new release of Firefox would have been tested to work with it.

Asked by nickacopp 4 years ago

Answered by cor-el 4 years ago

  • Archived

I get ssl_error_no_cypher_overlap error accessing our internal web sites. It works on FF 24.8.1 but I get error with 38.3. Verified no chages in about:config

It works on IE and FF 24.8.1 but I get error with 38.3. I have verified there are no chages in about:config. I have tried to change the enforcement (security.cert_pinni… (read more)

It works on IE and FF 24.8.1 but I get error with 38.3.

I have verified there are no chages in about:config.

I have tried to change the enforcement (security.cert_pinning.enforcement_level) to 0 and it did not work. Set it back to 1.

IE and FF 24.8.1 both ask to add the exception. FF 38.3 does not.

I am running on Win2008 R2.

Asked by dooley0008 4 years ago

Last reply by jscher2000 4 years ago

  • Solved
  • Archived

I have 45.1.1 version and Password Reset but can't log in receiving Web login required: https://support.google.com/mail/answer/78754

I have 45.1.1 version and made a Password Reset but can't log in. Sending of password for user mestrejeronimo@gmail.com did not succeed. Web login required: https://supp… (read more)

I have 45.1.1 version and made a Password Reset but can't log in. Sending of password for user mestrejeronimo@gmail.com did not succeed. Web login required: https://support.google.com/mail/answer/78754 Yet, I can use the other acc that I have. Can anyone give a hand to solve this problem. Thanks Mjc

Asked by Mestre Jeronimo 4 years ago

Answered by Mestre Jeronimo 3 years ago

  • Archived

Why does thunderbird not have an option to put messages with macros in attachments directly into "junk"?

The number of spam emails with attachments containing macros seems to have increased exponentially over the year. It would be an obvious option to add a function that aut… (read more)

The number of spam emails with attachments containing macros seems to have increased exponentially over the year. It would be an obvious option to add a function that automatically puts these into junk. If you don't want the option, don't set it. The spam filters do a reasonable job at catching most spam but ALL spam with attachments containing macros are not caught by the spam filter. I have NEVER received a valid email with macros in the attachments. I do not want them and I don't understand why no one is doing anything about it.

95% of the spam i am receiving is evading the Thunderbird spam filter. What is being done about it?

Asked by wrectangle 4 years ago

Last reply by jscher2000 4 years ago

  • Solved
  • Archived

How do I turn off Private Browsing?

I turned on my notebook this morning to find Private Browsing on and Firefox reset to the default appearance. I can't find out how to turn this browsing feature off! Re… (read more)

I turned on my notebook this morning to find Private Browsing on and Firefox reset to the default appearance. I can't find out how to turn this browsing feature off! Read the articles, looked at Community forum ... nada. Please help! I want my own Firefox back!

Asked by alpenglow 7 years ago

Answered by jscher2000 7 years ago

  • Solved
  • Archived

unable to log in to my blog

When I try to log in to my blog, all the information is cleared I have tried all the support answers and trouble shooting and nothing will correct the problem. I have bee… (read more)

When I try to log in to my blog, all the information is cleared

I have tried all the support answers and trouble shooting and nothing will correct the problem.

I have been trying to correct this problem for about 5 hours

Asked by MistyRain 6 years ago

Answered by MistyRain 6 years ago

  • Archived

this connection is untrusted with Error code: sec_error_unknown_issuer.

Hello, When I try to open G-Mail & twitter and some other trusted websites, I got the following warning "This Connection is Untrusted" with Error code: sec_error_unkn… (read more)

Hello,

When I try to open G-Mail & twitter and some other trusted websites, I got the following warning "This Connection is Untrusted" with Error code: sec_error_unknown_issuer.

For most of the site, I can bypass by clicking « I understand the risk » but this is a bummer but for Gmail and Twitter, there is no other button than "Get me out of here"

When I go through « about:support » and « reinitialise » system, I no longer have the problem, but not only it erases all my personnal set-up but the problem always come back when I restart my system

Date and time are set right.

I have also tried to reinstall completely FIREFOX to no avail

I am using McAfee Total protection 2014 & Firefox 31.0 on Windows 7 64 bits.

I have had this problem for the last 5 days and only Firefox.

Other Browser ( IE8.0) is working fine

I have searched for solutions but they all failed -

Deleting cert8.db did not solve the problem either

How do I solve this Problem?

Thanks and Regards

Asked by NMH1 5 years ago

Last reply by NMH1 5 years ago

  • Archived

Firefox won't ask to remember a password, on one site, on one PC

One site that I use regularly (https://studio.zenplanner.com) starts off with a login page. At one point I changed my password, and Firefox kept pre-filling with the wron… (read more)

One site that I use regularly (https://studio.zenplanner.com) starts off with a login page. At one point I changed my password, and Firefox kept pre-filling with the wrong one. I went into Saved Logins and deleted the login. Since then, Firefox never asks to remember the password again. My email address does show as an autocomplete option in the email field on the form, but no password remembering.

Things I have checked:

- The site does not block saving logins like some banking sites do; Firefox will remember passwords for this site on other PCs. - The site is not listed under Exceptions. - Adding an Exception for this site and then removing it had no effect. - Unchecking and rechecking "Remember logins and passwords for websites" had no effect. - I am not running in Private Browsing mode. - I do not have a third-party password manager installed. - I do have Kaspersky Total Security installed, but I have it installed on other PCs as well and it does not interfere with password saving.

I'm trying Safe Mode next, but I can't find anything else to try in the support articles...

Asked by fencer_gregj 2 years ago

Last reply by fencer_gregj 2 years ago

  • Archived

web page opens automatically in browser

Whenever I open Thunderbird for the first time each day, the web page: https://www.bitcoinfyi.com/early-tech-investor-says-bitcoin-will-be-bigger-than-the-internet?utm_so… (read more)

Whenever I open Thunderbird for the first time each day, the web page: https://www.bitcoinfyi.com/early-tech-investor-says-bitcoin-will-be-bigger-than-the-internet?utm_source=facebook opens automatically in my browser (in this case Firefox). If I start Firefox before starting Thunderbird, the web page does not open. I have tested this scenario extensively, so it's not Firefox - it's definitely Thunderbird. In fact, I went a whole day just using Firefox and not starting Thunderbird without seeing the bitcoin page.

How do can I stop this from happening in Thunderbird? What tools are available that would alow me to troubleshoot it? I would very much appreciate your ideas.

So far, I did searches within Thunderbird (i.e. I searched my e-mail messages) for "bitcoinfyi," "bitcoin," etc., but nothing can back in the result. I also searched about:config without any result. I ran several scans using SpyBot S&D, Malwarebytes, Microsoft Security Essentials, and my antivirus software (360 Total Security). None of these scanners returned any malware or spyware related to the bitcoin issue.

It always displays the same page - an article from April 23rd, 2018. I submitted the URL to Virus Total (www.virustotal.com) for analysis and review - Virus Total reports the site as clean. I typed "early tech investor says bitcoin bigger than the internet" into a Google search and found links to the article associated with cnbc.com, twitter.com, coinnewstelegraph.com, truthinmeida.com, etc. in the result. These sites seem to be referencing the same article.

I don't understand why or how this article has infected my Thunderbird software. I appreciate any help you can give.

Thanks,

Asked by fadamo 2 years ago

Last reply by Toad-Hall 1 year ago

  • Solved
  • Archived

Firefox stopped autofilling passwords

About a week ago, Firefox suddenly stopped prompting for passwords and no long autofills passwords. I tried rolling back to v. 63, but it still won't work. If I go into… (read more)

About a week ago, Firefox suddenly stopped prompting for passwords and no long autofills passwords. I tried rolling back to v. 63, but it still won't work. If I go into options and check "ask to save logins and passwords," it works as long as Firefox is open. But as soon as I close Firefox, the option is no longer checked.

All my passwords as still there in Firefox, but they will no longer autofill. This literally started about a week ago and I have made NO changes to my computer. I do use Roboform, but I have used it alongside Firefox for many years with no issues. I did log out of Roboform, but Firefox passwords still did not work.

I build and repair computers for others, so do have a clue here. Any suggestions?

Asked by Draclvr 1 year ago

Answered by Draclvr 1 year ago

  • Solved
  • Archived

How to remove lockwise from Mozilla 70?

How to remove lockwise from Mozilla 70? I can't find away to disable nor remove lockwise from Mozilla 70. I felt unsecured as firefox lockwise ask whether I want to save … (read more)

How to remove lockwise from Mozilla 70? I can't find away to disable nor remove lockwise from Mozilla 70. I felt unsecured as firefox lockwise ask whether I want to save password or not when I login to iBanking. Thanks

Asked by tps.soe85 7 months ago

Answered by user633449 7 months ago

My Firefox 72.0.2 doesn't save history at all

No matter what I try based on internet searches, and on this forum, I can't get my browser to save any history. After I close the closer at end of day, it erases everythi… (read more)

No matter what I try based on internet searches, and on this forum, I can't get my browser to save any history. After I close the closer at end of day, it erases everything. I even created a new profile.... no good. Uninstalled and re-installed.... no good. Places integrity checker says the database is sane. I checked my system care software and disabled any privacy sweeps months ago. My older (a few years back) firefox used to save everything....

Asked by musicweb1 4 months ago

Last reply by jscher2000 3 months ago

  • Archived

my.wife@ntlworld.com@imap.ntlworld.com is incorrect -how to correct ?

when i open thunderbird it receives mail on my two accounts and then asks for a password on my wife's account her account name should be my.wife@ntlworld.com but it's sho… (read more)

when i open thunderbird it receives mail on my two accounts and then asks for a password on my wife's account her account name should be my.wife@ntlworld.com but it's shown as my.wife@ntlworld.com@imap.ntlworld.com

What's gone wrong ?

Asked by immobilejim 4 years ago

Last reply by immobilejim 4 years ago

  • Solved
  • Archived

<a id="errorCode" title="SEC_ERROR_UNKNOWN_ISSUER">SEC_ERROR_UNKNOWN_ISSUER</a>

Below has been going on for months not even with TB 45.2.......why and nothing happens when I try to click on or you can add an exception. 1and1 is my provider. Secu… (read more)

Below has been going on for months not even with TB 45.2.......why and nothing happens when I try to click on or you can add an exception. 1and1 is my provider.

Secure connection failed

www.mozilla.org uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. Error code: <a id="errorCode" title="SEC_ERROR_UNKNOWN_ISSUER">SEC_ERROR_UNKNOWN_ISSUER</a>

   This could be a problem with the server's configuration, or it could be someone trying to impersonate the server.
   If you have connected to this server successfully in the past, the error may be temporary, and you can try again later.

Or you can add an exception…

Asked by 38point3 3 years ago

Answered by 38point3 3 years ago

  • Archived

Google is not secure via Https

I have an issue with google.com using https on Firefox 61.01 running on Mac OS High sierra. July-9-2018 When I went to "https://www.google.com" while in private mode and … (read more)

I have an issue with google.com using https on Firefox 61.01 running on Mac OS High sierra. July-9-2018

When I went to "https://www.google.com" while in private mode and with multiple tabs opened I received a message that it is not secure. this is a problem with Firefox because I opened a new Firefox window and then went to "https://www.google.com" and It opened as secure. See my enclosed sceen shot.

-Note just as I was posting this message firefox crashed and I had to retype the message. -Crash ID 31cbf8d6-7f5a-4a0c-b709-2278e1180709 has been submitted.

Asked by Mace2 1 year ago

Last reply by jscher2000 1 year ago