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Firefox browser locks up or hangs up when printing

The issue started about one week ago (today is 10/11/25). When I wanted to print while in Firefox browser, the print never executed. Instead the screen froze as did the… (read more)

The issue started about one week ago (today is 10/11/25). When I wanted to print while in Firefox browser, the print never executed. Instead the screen froze as did the browser. I had to do some experimenting to use my pointer and open a different browser. Yes - besides the pointer being frozen (all that showed was an hourglass) my keyboard was also frozen. When I finally opened a different browser and printed the same item, no problem. I had to close Firefox to be able to fully use my laptop again. I searched the solutions and none had an effect. Firefox would still freeze/hang/lock up when trying to print. The browser is up to date.

Asked by genquotes2023 4 weeks ago

Print from a website

On our web site (www.outlookmovie.com) we have the option to print documents and we also have a watermarking option when we do a print and save pdf from firefox > fi… (read more)

On our web site (www.outlookmovie.com) we have the option to print documents and we also have a watermarking option

when we do a print and save pdf from firefox > file > print and save a pdf if the option watermarking is off , it works, if the option watermarking is on, it does not work (the pdf exported is zero octet)

could you help us resolving this issue ?

By the way it works when we use Chrome or Safari

Thx you very much for your help Marc Jenny mjenny@mjenny.fr

Asked by mjenny 4 weeks ago

New Printing Problems

In the past I've been able to print pages generated from websites, such as ... https://www.bridgebum.com/short_suit_game_try.php I recently used a well know "cleaner" t… (read more)

In the past I've been able to print pages generated from websites, such as ... https://www.bridgebum.com/short_suit_game_try.php

I recently used a well know "cleaner" to remove broken links etc ... Since then I've been unable to print these generated pages. I can still print documents that I've created. mail etc so it's not the connection between my PC (Windows 10) and the printer (canon TR7560)

I've tried the troubleshooting ideas in FAQ. I've reinstalled (without uninstalling) Firefox but neither helped.

Cheers from sunny Sydney Australia

Asked by philipt2847 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

GOOGLE MAPS FAILS TO PRINT

Never had an issue printing google maps until a few weeks ago. Now the print function brings up the page header but no map. The map prints every time when I switch to Ch… (read more)

Never had an issue printing google maps until a few weeks ago. Now the print function brings up the page header but no map. The map prints every time when I switch to Chrome. I opened the troubleshooting information page and clicked saved print settings in the printing section. That did not fix the issue.

Asked by Aspen 1 month ago

unable to print. "Preparing preview" keeps appearing and email I'm try ing to print does not appear

unable to print. When I click on an AOL email to print, "preparing preview" appears. The email I'm trying to print usually just shows up and I click on number of copies… (read more)

unable to print. When I click on an AOL email to print, "preparing preview" appears. The email I'm trying to print usually just shows up and I click on number of copies, pages, etc. I need to print. Now, the preparing preview page does not load the email I'm trying to print, and then I get the "firefox has crashed" dialogue box appears.

Asked by deborah2010 1 month ago

Problem printing after version update

HI, I updated recently the Firefox installation on my Mac to 139.0.1. I noticed that I can no longer print from certain websites using Firefox. One example is from Alask… (read more)

HI,

I updated recently the Firefox installation on my Mac to 139.0.1. I noticed that I can no longer print from certain websites using Firefox. One example is from Alaskair, where I tried to print a ticket and it was just sitting there trying. I had no problem printing the same with Safari.

Is this a known problem? Any suggestion (other than just give up on Firefox and use Safari) for what to do about this?

Every time I update Firefox, new bugs cause annoying problems. That's why I usually not updating for a long time.

Thanks.

Asked by Sue 4 months ago

Last reply by Sue 1 month ago

  • Solved

How do I set Firefox's default printer?

I have these printers. "HP LaserJet M109-M112" (the Windows default) "HP LaserJet 1020" Regardless of the value of print.sav_print_settings, the first print dialog afte… (read more)

I have these printers.

"HP LaserJet M109-M112" (the Windows default) "HP LaserJet 1020"

Regardless of the value of print.sav_print_settings, the first print dialog after starting Firefox shows "HP LaserJet 1020".

If I manually put "HP LaserJet M109-M112" (no quotes) in print_printer, it reverts to "HP LaserJet 1020" the next time Firefox starts.

How do I make "HP LaserJet M109-M112" Firefox's default? Thanks.

Asked by vesf 2 months ago

Answered by vesf 2 months ago

Printer automatically wants to print 2 copies

When trying to print something using Firefox it automatically wants to print 2 copies, despite refreshing, rebooting, reinstalling and checking browser settings. This iss… (read more)

When trying to print something using Firefox it automatically wants to print 2 copies, despite refreshing, rebooting, reinstalling and checking browser settings. This issue does not occur with other web browsers such as Microsoft Edge.

Asked by easleyhawaii 2 months ago

Last reply by easleyhawaii 2 months ago

CUSTOMIZING HEADERS AND FOOTERS WHEN PRINTING

How can I customize the headers and footers of a print job? Specifically, I want to change where the header and footer info appear on the page, i.e., left corner, center… (read more)

How can I customize the headers and footers of a print job? Specifically, I want to change where the header and footer info appear on the page, i.e., left corner, center, right corner. I'm using Firefox Browser version 141.03. Under Print > Options, the only option is to show or not show the headers and footers. There is no option to EDIT them. Thank you.

Asked by LaQuifa Gonzalez 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Printing failure

For the past several days I click on PRINT and it reads PREPARING PREVIEW . it goes on and on and never prints. I get a message from Firefox that says they are repairing … (read more)

For the past several days I click on PRINT and it reads PREPARING PREVIEW . it goes on and on and never prints. I get a message from Firefox that says they are repairing some troubles?

Asked by georril3 2 months ago

pop ups

I can't print my National Grid bill on my new computer. the lady at Natoinal grid said it might be due to a popup blocker, I have no clue how to fix this :( Can you … (read more)

I can't print my National Grid bill on my new computer. the lady at Natoinal grid said it might be due to a popup blocker, I have no clue how to fix this :( Can you help me? Gloria

Asked by gjfriedman48 2 months ago

Bank instructs custome must upgrade mozilla / firefox???

I can no longer press the print button after a bank transaction wanting a print saved copy the Bank tells me I MUST upgrade my Mozzilla / Firefox programs... I do that e… (read more)

I can no longer press the print button after a bank transaction wanting a print saved copy the Bank tells me I MUST upgrade my Mozzilla / Firefox programs... I do that every time YOU tell me and I press the button .. SO what else do I have to do>> As you may guess .. need some baby step help Please! Regards Jeanette

Asked by cooper.jb 3 months ago

Last reply by Shemar moore 3 months ago

printing totally brokenm since last update

since most recent update ~7/28/25 or so, can't print anything even print to pdf just creates a corrupt pdf file. have to use chrome instead inine printing of pdf borke… (read more)

since most recent update ~7/28/25 or so, can't print anything

even print to pdf just creates a corrupt pdf file. have to use chrome instead

inine printing of pdf borked

even printing to an physicla printer - no output

please fix ASAP

Asked by gabbazoo zoonie 3 months ago

Last reply by jonzn4SUSE 3 months ago