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PDF Display

PDF's do not open correctly. They are black background and missing most text. This has happened since a recent upgrade which promised the ability to edit PDF's.

Asked by peterdudgeon 3 weeks ago

Xero - pdf no longer views in software

I use Xero accounting software and used to be able to view pdf within the software up until the recent update. Now it just sits with a spinning wheel. I've found that if … (read more)

I use Xero accounting software and used to be able to view pdf within the software up until the recent update. Now it just sits with a spinning wheel. I've found that if I change the setting within Firefox to open the pdf within Firefox the issue is fixed in Xero. But then all pdf's open in Firefox instead of the usual Adobe. This breaks other workflows within my organisation as I need to email the pdf straight away when I download it, so my Windows was set with Adobe as the default for opening pdf's but now Firefox has taken that over. There does not appear to be any way to email the pdf from Firefox other than to save it and then find the file and email it from there which is very time consuming. I don't know what has changed in Firefox, but please can you fix it. I see I'm not the only person with this issue.

Asked by diane43 3 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

printing

Firefox will only show merrill lynch pdf statements with blanks and lines on all of the pages.

Asked by dclgxxxx 3 weeks ago

how to hide highlighter drop-down in Firefox pdf viewer

When I am using the highlight tool in my firefox browser, the drop-down stays open and there appears to be no way to make it invisible. It takes up a chunk of my browser … (read more)

When I am using the highlight tool in my firefox browser, the drop-down stays open and there appears to be no way to make it invisible. It takes up a chunk of my browser window so that I can't read the part of the pdf it's covering. Is there a way to make it go away while I am continuing to highlight in my pdf?

Asked by linnettaylor 3 weeks ago

viewing pdf file

Every time I try to view a pdf file on Firefox I can view the file but in the lower right 1/4 of the screen I get a graphic of a page with shaded areas representing lines… (read more)

Every time I try to view a pdf file on Firefox I can view the file but in the lower right 1/4 of the screen I get a graphic of a page with shaded areas representing lines with writing on them. There is a type of pen cursor moving along the line.

This happens with different pdfs - from the internet and from my saved files. This doesn't happen on another computer with Firefox.

I've deleted and redownloaded Firefox an number of times, also tried troubleshoot mode - no improvement. Virus scanned, restarted a number of times.

Pdfs work on edge and chrome and reader with no problem.

I have a screenshot.

Any Ideas? Thanks

Asked by mary141 1 month ago

Last reply by cor-el 1 month ago

YOUR BROWSER

Your browser needs immediate attention! I have windows 11. When I visit websites via Firefox and click on a link that takes me to a document, a large pop-up on the low… (read more)

Your browser needs immediate attention! I have windows 11. When I visit websites via Firefox and click on a link that takes me to a document, a large pop-up on the lower right side of the screen appears blocking half the page and preventing me from downloading or printing it. The pop-up depicts a cartoon-letter with a highlighter pen traversing its cartoon-text, below which is an enthusiastic missive stating (and I quote): "Now you can highlight your PDFs! With our new highlighter tool, you can read and edit PDFs in one place." Because of this infernal nuisance, I cannot print or download web pages. This has been going on for WEEKS! (That pop-up is USEFUL?! Who thinx up this stuff??!!) Apparently you're having trouble fixing this problem ... I understand--I'll just use Edge or Chrome from now on. Sorry if I woke you.

Asked by Valerie Knapp 1 month ago

Last reply by cor-el 1 month ago

News Querries on default page.

On my home page i have 2 rows of short cuts. Then the latest news listings. Can I change the types of news listings? For example one story might be from NPR while the … (read more)

On my home page i have 2 rows of short cuts. Then the latest news listings. Can I change the types of news listings? For example one story might be from NPR while the next can be from CNN then another from MSNBC. Non of which interests me. Is there away to set sites in the settings to list News and events that I would be interested in? Sites like The Wire, Reuters, NewsMax, RT, The National Desk, etc. So would there be a way to get those headlines? Thanks

Asked by Gator Spotter 1 month ago

PDF viewing in Dext

While using Dext there is a visual of the uploaded pdf file. Now there is a notice that my Firefox settings need to be changed. Dext does not have instructions for Firefo… (read more)

While using Dext there is a visual of the uploaded pdf file. Now there is a notice that my Firefox settings need to be changed. Dext does not have instructions for Firefox and I have not yet located the spot in settings to adapt for this. Looking for directions.

Asked by TABS 1 month ago

Last reply by TABS 1 month ago

firefox for ipados printing using the built-in pdf printer

https://support.mozilla.org/en-US/questions/1398265 this is the original description of the problem from 2022. there is no solution or answer from Mozilla since - about 2… (read more)

https://support.mozilla.org/en-US/questions/1398265 this is the original description of the problem from 2022. there is no solution or answer from Mozilla since - about 2,5 years passed…

Asked by sz_andras 1 month ago

PDF files

Hi, when I work in Xero, the pdf documents will not open. Firefox is up to date and I have wiped all cookied and history. Is there anything else I need to do please? T… (read more)

Hi, when I work in Xero, the pdf documents will not open. Firefox is up to date and I have wiped all cookied and history. Is there anything else I need to do please?

Thanks Amanda

Asked by amanda54 1 month ago

Last reply by jonzn4SUSE 1 month ago

PERSISTENT FIREFOX POP-UP

Recently, whenever I open saved (or sometimes new web) documents in Firefox, a very large pop-up on the lower right side of my screen appears with a cartoon of a pencil s… (read more)

Recently, whenever I open saved (or sometimes new web) documents in Firefox, a very large pop-up on the lower right side of my screen appears with a cartoon of a pencil scanning a document. Below the cartoon it states "Now you can highlight your PDFs! With our new highlighter tool, you can read and edit PDFs in one place." The pop-up blocks half the view of the document and cannot be minimized or closed. It also prevents accessing (it hides) the "print" option if I want to print/save the page. I have WINDOWS 11 and have looked online for solutions to this problem which always produces the same suggestion: "go to 'settings', click 'privacy & security', check 'block pop-ups', click 'OK'", all of which I've done. I now limit my use of Firefox to streaming videos via amazon, and use Chrome or Edge for anything else I need to do, but I assume Firefox would not be happy to know of the aggravation their browser is causing, forcing users to go elsewhere (or am I the only person having this problem). Thank you in advance for any new suggestions.

Asked by Valerie Knapp 1 month ago

Last reply by markwarner22 1 month ago

can no longer view pdf

Hello, Since the update I am unable to view pdf within xero and actionstep. These are important programs I require the viewing of the pdf for my employment. Can you le… (read more)

Hello,

Since the update I am unable to view pdf within xero and actionstep. These are important programs I require the viewing of the pdf for my employment. Can you let me know if there is a new setting that requires activation or if there has been a change. I have attached an image for you to see that it does not load.

Thank you

Tracy

Asked by smudge_tac 1 month ago

Last reply by markwarner22 1 month ago

Firefox 135 funky image rendering

a few months ago firefox started rendering images funky. I am not sure what changed, it seems to be a setting problem as other computers with FF 135 don't seem to do thi… (read more)

a few months ago firefox started rendering images funky. I am not sure what changed, it seems to be a setting problem as other computers with FF 135 don't seem to do this. I have not been able to come up with the right search terms to describe the problem. here is a screen shot of the issue.

Asked by qqr 1 month ago

Viewing PDFs in Firefox but opening them with a PDF Viewer

Hi, Up to the most recent update of Firefox I could preview PDFs within a cloud based software, but when I downloaded them they opened up in my default PDF Viewer. Sinc… (read more)

Hi, Up to the most recent update of Firefox I could preview PDFs within a cloud based software, but when I downloaded them they opened up in my default PDF Viewer.

Since the update the preview PDFs in the software just spin and never show, unless I have the setting in Firefox set to "open in Firefox" then I can see them. But if I have that set, then any PDF I try to open or download will open in a new Tab in Firefox, rather than the PDF viewer, and then I have to save it to be able to open it in the PDF viewer.

However, if I change the setting to be "Use Windows Default Application" they open up just fine in the PDF viewer, but the previews in the cloud based software go back to spinning and not opening.

How do I get back to having both things happen, rather than either / or please?

Many thanks for any help offered Best regards Jen

Asked by JP 1 month ago