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"login to server xxxxxx with username "k**@hggl****.com" failed"

my access to my email stopped 4 days ago the sign in does not accept the password for my email I can't change the password without signing in. I have made no changes to … (read more)

my access to my email stopped 4 days ago the sign in does not accept the password for my email I can't change the password without signing in. I have made no changes to the account.

Asked by rbvgwq2r5q 5 days ago

password request/incorrect password for ovh.net

Thunderbird constantly asks me to enter my password, then informs me that the password is incorrect. I can't enter a new password or log in again with the old one. This h… (read more)

Thunderbird constantly asks me to enter my password, then informs me that the password is incorrect. I can't enter a new password or log in again with the old one. This happens after starting the program (with the same, correct password). For example, an hour after starting it, I want to send @ and then these messages appear. In the meantime, the mail works properly. This happens on different laptops but on the same email account. Does anyone know what's going on and what could be the reason?

Asked by biuro380 2 weeks ago

Last reply by Scooter 2 weeks ago

  • Archived

Problems with remembering my device

In Firefox, and Firefox only, in every version for the last several months, I have found it impossible to get Firefox to allow websites to "remember this device", even wh… (read more)

In Firefox, and Firefox only, in every version for the last several months, I have found it impossible to get Firefox to allow websites to "remember this device", even when I check that option. Every day I log in to a website, for example Tmobile, and I have to get a code emailed to me. I check "remember this device so you won't need a code next time", but the next time I log in, the same thing happens. Over and over with many sites. This does not happen with any other browser, except Firefox. How do I get Firefox to allow me to save my info? I really don't want to use Chrome, Safari, Brave, or Edge, but I do not have this problem with any of them. Only Firefox. And yes, I've checked my settings, and everything I can see says Firefox should be saving this info.

Asked by TH 6 months ago

Last reply by jesup 5 months ago

problem with email account after changing password

Hello, I use IMAP/SMTP email, yesterday I changed my email password via the website. After this change, Thunderbird does not want to log me in, I keep getting the message… (read more)

Hello, I use IMAP/SMTP email, yesterday I changed my email password via the website. After this change, Thunderbird does not want to log me in, I keep getting the message that the address, password or configuration is incorrect. Please help me solve this problem

Tram Bartlomiej

Asked by bart.metale 3 months ago

Last reply by DavidGG 3 months ago

Forgot my password

I'm lost about how to get back into the program. I already had Thunderbird and tried to re-install it. After that it asked for my name and e-mail address & password… (read more)

I'm lost about how to get back into the program. I already had Thunderbird and tried to re-install it. After that it asked for my name and e-mail address & password. I forgot the password.

Asked by Harry Furlong 2 months ago

Last reply by christ1 2 months ago

Unable to send mail

My email provider required that I change my email password as they had seen an unusual log-in. I did this and have changed the password on the Thunderbird desktop, but no… (read more)

My email provider required that I change my email password as they had seen an unusual log-in. I did this and have changed the password on the Thunderbird desktop, but now I can receive mail but not send any. I get the message Thunderbird was unable to log in to the email server. I have Thunderbird on my phone and that works for both receiving and sending mail. It seems Thunderbird has updated the password for the incoming mail server but not for the outgoing one. I also updated Thunderbird Desktop to 128.9.2.esr (64-bit) .

Asked by brianlec 1 month ago

Last reply by brianlec 1 month ago

FireFox No Longer Asking To Save Passwords

Another question about FireFox. I believe I have everything set correctly, please see attachment, but FireFox is not asking me to save my sign in credentials for my Apple… (read more)

Another question about FireFox. I believe I have everything set correctly, please see attachment, but FireFox is not asking me to save my sign in credentials for my Apple account. It was working two days ago when I had to count on it remembering those credentials from over 2 years ago in order to change my password. After changing it I have signed in a few times to get it to remember my new password but it isn't asking me. Any idea why and how I can correct it?

Asked by hlewton 5 months ago

Last reply by hlewton 5 months ago

Password not accepted. Can't login

I cannot login to Thunderbird. I have a Telstra Bigpond email account. I have set it up for imap using the Telstra settings. My password is correct but it is not accepted… (read more)

I cannot login to Thunderbird. I have a Telstra Bigpond email account. I have set it up for imap using the Telstra settings. My password is correct but it is not accepted and I cannot login.

Asked by vlowery2 4 months ago

Last reply by Matt 4 months ago

HELP! Can't sign-in to my Thunderbird account on my laptop

I keep getting a box that says: "Login to account failed" Then a blue question mark and "Login to server inbound.att.net. with username failed Then three tabs: Retry - … (read more)

I keep getting a box that says: "Login to account failed"

Then a blue question mark and "Login to server inbound.att.net. with username failed

Then three tabs: Retry - Enter New Password - Cancel


I put in the correct password each time, and the box just keeps coming back up.

Asked by sylvanwinds 3 months ago

Last reply by sfhowes 3 months ago

Can I change my Thunderbird password without knowing the current password?

About 5 years ago (maybe more, maybe less) I lost my password to Thunderbird and ever since have been using workarounds via AOL to do business (AOL since my email address… (read more)

About 5 years ago (maybe more, maybe less) I lost my password to Thunderbird and ever since have been using workarounds via AOL to do business (AOL since my email address is [email removed]@verizon.net ... I'm assuming you are aware of the Verizon abandoning their email service sometime back and AOL picking up all the verizon.net traffic). So, is there a way that I can NOW get into my email without knowing the password or changing the password without knowing the current PW?

Rick Simpson [email removed]@verizon.net

Asked by Rick's Firefox 3 months ago

Last reply by Matt 3 months ago

How do I change my email password in Thunderbird?

Hi, I use a BT email account. I view it on my PC with Thunderbird. I have changed my email account on BT and this works when I use the web version. I cannot find how to… (read more)

Hi, I use a BT email account. I view it on my PC with Thunderbird. I have changed my email account on BT and this works when I use the web version. I cannot find how to change the password in Thunderbird. I have read previous posts which refer to "Tools" then "Options" - I cannot find Options anywhere. Can you help please?

Asked by frederica.bull 3 months ago

Last reply by DavidGG 3 months ago

signing into my email

I am unable to us my Thunderbird email as it asks me to sign in but does not recognize my password and asks for my new password, which I don't know what it is as I have n… (read more)

I am unable to us my Thunderbird email as it asks me to sign in but does not recognize my password and asks for my new password, which I don't know what it is as I have never made a new password, I need help to solve this problem.

Asked by pauppena 1 month ago

Last reply by david 1 month ago

Gmail login pop up window not having any access to passkey

A window pops up asking me to sign in to google. But that window does not have the toolbar, so I can't access my password manager (Bitwarden). And when I click continue i… (read more)

A window pops up asking me to sign in to google. But that window does not have the toolbar, so I can't access my password manager (Bitwarden). And when I click continue in that windows, google does not get my passkey.

Asked by Justin 4 months ago

Last reply by christ1 4 months ago

  • Solved

Can't login to browser profile after changing email

I've changed primary email some time ago and wanted to login using a new device. However, login fails with "Incorrect email case" and response contains my old email under… (read more)

I've changed primary email some time ago and wanted to login using a new device. However, login fails with "Incorrect email case" and response contains my old email under "errors[0].extensions". After that, there is another request doing login with old email, which seem to be successful, however the whole operation fail and page only shows "Something went wrong. Please close this tab and try again.". Trying to login directly with an old email leads to "Primary account email required for sign-in" error. Please assist.

Asked by yckmciaiy 5 months ago

Answered by yckmciaiy 5 months ago

How to stop Firefox from Autofilling a Single Website's password?

I accidentally told Firefox to autofill a password for a website. I have followed all methods I found on web & in Mozilla support without success., except I don't wa… (read more)

I accidentally told Firefox to autofill a password for a website. I have followed all methods I found on web & in Mozilla support without success., except I don't want to stop or delete ALL autofills. Firefox doesn't show this password as saved (even when I search for it by URL), and the "Saved Logins" section of "passwords & security" [in settings] NO longer exists. I do NOT want to delete all autofills. I also checked my settings for this website, and it is NOT causing the autofill. Please: How do I stop Firefox from autofilling of a password for a SINGLE website? Thank you!

Asked by doctorgail 5 months ago

Last reply by cor-el 5 months ago

  • Solved

Google sign in for Thunderbird

Hello I keep getting the attached message to sign into Thunderbird with my Google account as per the attached image. It is only recently that the message keeps appearing… (read more)

Hello I keep getting the attached message to sign into Thunderbird with my Google account as per the attached image. It is only recently that the message keeps appearing which is very annoying. I have tried various settings but nothing seems to work. What can I do to get rid of this message? Thanks

Asked by Lolly 3 months ago

Answered by Yu5tiqX9og 3 months ago