All Products Support Forum

Hello!

I use Mosaic, a window manager utility, for macOS. With a hotkey, I can move or resize a window according to a preconfigured grid.

This always has worked great with all different applications, and only in the past couple of months it stopped working with Firefox.

It appears to be related to the way Firefox is does animation of resizing or window movement. My hotkeys no longer have the effect on the Firefox window moving.

This is disruptive enough to my workflow that I have switched to Chrome, which doesn't have the same issue. I really am not okay with this solution, as Chrome is the worst for a software developer. Tab and session management in Firefox is the absolute best and I want to come back to FF.

Is there any way to completely disable whatever window animation features have recently been added to Firefox?

Suddenly, I can't send email from my Thunderbird (115.6.1 (64 Bit)) Windows app. Spectrum is my email provider. I can receive email just fine. However, when I respond to an email and when I send a newly created email or replying to a receive email, I get the following error message - " Sending of the message failed. An error occurred while sending mail. The mail server responded: <[edited] @tx.rr.com> sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again."

I've been using Spectrum and Thunderbird for many-many years. This problem is going to cost me big-time if not resolved soon. I love THUNDERBIRD!

Please help!

My email address is - [edited] @tx.rr.com [removed phone# from public]

I only have mail back to Oct10 with them but it should go back to the beginning of Jan2021. My ISP says the missing emails from their server are the fault of my email app, Thunderbird. I use pop3 and always "leave the email on the server until I delete". No settings have changed but they insist the problem is on my end. Is there anything else I should be looking at or are they the problem, as I suspect?

A virus file, from a website, keeps automatically downloading each time that I open my Firefox browser. I have tried clearing the cookies and history but the file keeps showing up as downloaded but the actual file is not in the general download folder? I only see where it download and says downloaded in the download list. The file contains a virus and also Firefox states that its dangerous. I never clicked to open the file.

How to stop this from keep automatically downloading when I open my browser? Please help ASAP Thanks

The file is: 7z2201-X64.msi download tracked to: 7-zip.org Virus website address: www.7-zip.org/a/7z2201-x64.msi

I have been having with YouTube for a couple of days. It asks to turn off ad blockers. I have done so and it still requests to turn ad blockers and still won't allow viewing. YouTube works on other browsers.

I am sure YouTube is playing games but can you help?

I am trying to block myself from checking on my old employer's website, and I need to block myself from being able to go to their web page. How do I block a specific website? I do not want to access this site, and I find myself checking the site. I sound nuts, I know. But this is for my own good.

Even though highlighting text is a SUPER minor feature, it is one I would love to see in Thunderbird. I am using Release 115.6.1 (64-bit) and would love to have that capability. I searched for add-ons but the only one I found had been withdrawn by its author. Please advise if that capability exists and how to install it. Thanks, mkcgkc@gmail.com Ken Cawthorne

Ever since the last "upgrade" which is terrible I get my emails in threads. Does anyone know how to get rid of the stupid threaded messages? I've tried everything. All I want is emails to be listed in the order I received them. I DO NOT WANT THREADS

I have Thunderbird 115.4.1 as of 2 days ago I have been unable to send any emails. I have Spectrum as my ISP and the error message I get is:

Sending of the message failed. An error occurred while sending mail. The mail server responded: <lzweig1@san.rr.com> sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out - 1500. Please verify that your email address is correct in your account settings and try again.

None of my settings have changed in years, and all of a sudden I cannot send any emails. I have talked to Spectrum and verified that all my settings are correct. All they tell me is that I need to contact Thunderbird support. I can receive emails just fine, just not send any from any of my Spectrum accounts. If I use the Spectrum webmail service everything is fine. But all my emails and address book are in Thunderbird and I would like to continue to use Thunderbird as my default email client.

Please help, Larry

I am using firefox 120.0 version. I use OneDrive extensively, but now when I open a folder and type my info to search on. It no longer works. I have cleared cache. I have uninstalled/reinstalled. Power off/Power on my system. Confirmed I am using the latest version. The search on OneDrive works in Chrome, but I prefer using Firefox. Any other suggestions I can try?

Thanks