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Can't Send Emails

When I try to send email from Thunderbird, it gives "Sending of Message Failed" error. I'm running Windows 7 with Thunderbird 102.9.0 32bit. I tried with a gmail.com and… (read more)

When I try to send email from Thunderbird, it gives "Sending of Message Failed" error. I'm running Windows 7 with Thunderbird 102.9.0 32bit. I tried with a gmail.com and a hotmail.com address, but it gives the same error.

On Windows, I have an Admin account and a User Account. I can login to the Admin account and it'll work fine. It's just a specific Windows user where I have the issue. I tried reinstalling Thunderbird, deleting %APPDATA%/Local/Thunderbird and %APPDATA%/Roaming/Thunderbird, but the issue persists.

Any ideas?

Asked by jay.s1 1 week ago

Last reply by jay.s1 5 days ago

Email Address disappears

on a regular basis for no apparent reason my email address will disappear from thunderbird and all of my emails it will only show a folder with no email address. the em… (read more)

on a regular basis for no apparent reason my email address will disappear from thunderbird and all of my emails it will only show a folder with no email address. the email address is still in settings. my fix has been to delete the email address and then reinstall the email address. this bring back the address and the emails Can anyone suggest what the issue may be and a possible permanent fix. thank you Paul

Asked by BRIAN FLOYD 2 days ago

Thunderbird v102 backup

Hello, Using Thunderbird (v102.9.0). Using Tools > Export. Says if profile is more than 2gb do not use. I ran it and it produced a zip file of 2.9GB but no warning or … (read more)

Hello, Using Thunderbird (v102.9.0). Using Tools > Export. Says if profile is more than 2gb do not use. I ran it and it produced a zip file of 2.9GB but no warning or error message. Should it produce a warning/error message?

Asked by paul.sellars 4 days ago

Last reply by paul.sellars 3 days ago

Thunderbird 102 and mail proxy

After upgrading to v. 102, Thunderbird could no longer write to the mailbox, and I had difficulty determining the cause. It turns out that using the Spambayes mail proxy… (read more)

After upgrading to v. 102, Thunderbird could no longer write to the mailbox, and I had difficulty determining the cause. It turns out that using the Spambayes mail proxy was the culprit. Bypassing the proxy and changing server settings to that of the mail provider allowed me to download email, but I wanted to proxy to work again.

Searching further turned up this link: https://bugzilla.mozilla.org/show_bug.cgi?id=1789314 Setting "mailnews.pop3.jsmodule" to false fixes my problem, but the problem must not be identical to that of Bug 1789314 because it is marked as resolved as of TB 102.3 and not requiring the workaround. I am using 102.9, and the workaround is most definitely still needed.

Asked by dale35 2 days ago

Remove taskbar icons with one or two delete commands, not the multiple deletes rerquired in place now. So annoying.

Fix the taskbar icon removal process so that one or two deletes does the trick. Having to delete for every item I looked at on a site is so annoying and I can't believe y… (read more)

Fix the taskbar icon removal process so that one or two deletes does the trick. Having to delete for every item I looked at on a site is so annoying and I can't believe you think this is ok.

Asked by dbackerlab 2 days ago

Unable to access MY ACCOUNT to get it corrected.

How do I actually get help with my account? I cannot access it because the account has the WRONG EMAIL address mixed up with the WRONG PASSWORDS. The account MESS is p… (read more)

How do I actually get help with my account? I cannot access it because the account has the WRONG EMAIL address mixed up with the WRONG PASSWORDS. The account MESS is preventing me from using SYNC creating my emails USELESS!!! There must be someone, somewhere, who can tell me how to get specific help with MY FIREFOX ACCOUNT. It is messed up so badly I am going have to throw this computer out and start all over -- but then I have to use either some bogus email address that I DO NOT WANT TO USE. My accounts were set up decades ago -- very soon after FIREFOX was offered. BUT JUST BECAUSE WE ARE OLD, ACCOUNTS ARE OLD, WHY does Firefox IGNORE problems with BASIC ACCOUNT PROBLEMS! I HATE THIS I HATE THIS I HATE THIS I HATE THIS! FIREFOX SUCKS!!!!!!! no such thing as support. When I attempted to ask "How to contact Firefox ACCOUNT HELP", the stupid answer was older than my car, my house, but I am older than dirt so it was NOT that old. STUPID STUPID STUPID. I will get rid of ALL GOOGLE, MOZILLA, AND NORTON cause you all have NO RESPECT for your users -- not customers cause we are NOT CONSIDERED SUCH -- FIREFOX IS FREE. Hahaha Dr T. H. REESE, Denver CO 15 yrs as a COMPUTER SYSTEMS CONSULTANT and I must make amends to all MY CLIENTS to whom I recommended FIREFOX! YOU ARE SO BAD! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Asked by familycat2 2 days ago

Cannot enter URL in address bar

Firefox 111.0.1 (64-bit) on MacBook M1 Pro running Ventura 13.2.1 Cannot enter URL in the address book. When I hit return nothing happens. This happens even with no exte… (read more)

Firefox 111.0.1 (64-bit) on MacBook M1 Pro running Ventura 13.2.1

Cannot enter URL in the address book. When I hit return nothing happens. This happens even with no extensions installed, however, it works in a private window.

Any advice?

Asked by PassoGiau 1 week ago

Last reply by PassoGiau 3 days ago

How to stop 'Body' search to also match The base64 encoding of a body part or attached file?

Whenever I am trying to search emails using a Quick Filter 'Body' search for some abbreviation, I get many more than expected results eg I am searching for '8CU, I find … (read more)

Whenever I am trying to search emails using a Quick Filter 'Body' search for some abbreviation, I get many more than expected results

eg I am searching for '8CU, I find emails that do NOT have the text '8CU' in the body but in the base64 encoding of an attached file:

--_002_7fcbd9023b934dd1a0704ab782050e9bakamaicom_ Content-Type: image/png; name="IDE Newsletter 2022 Final.png" ... Content-Transfer-Encoding: base64

iVBORw0KGgoAAAANSUhEUgAABjMAAAjFCAYAAAAiME4KAAAAAXNSR0IArs4c6QAAAARzQklUCAgIrVtx/fp1f... x78AETC7OwcFhaX8Cuf+aTcp+4wFMZgmhaq9WaHxEN8BrloX36d5NfLTZs24a233hpo ...



or eg when searching for 'DEDF5' TB finds an email:

Message-ID: <2F17D411-7186-43C1-A2E3-DEDF5AE068CF@akamai.com> and Content-Type: multipart/related; boundary="_003_2F17D411718643C1A2E3DEDF5AE068CFakamaicom_"; type="text/html"


and searching for 'FuSy' finds emails


Is there a way too make it skip searching for text in base64 encodings or similar hashes? Often the search results are still too many and I have to visually pare down the results

Asked by sejtam 2 days ago

Last reply by sejtam 2 days ago

Bug report: wrong message showing in email (multiple distorted messages)

Thunderbird is displaying multiple incorrect emails in the body of 1 specific email message. Here are screenshots showing a different body and sender than the sender and … (read more)

Thunderbird is displaying multiple incorrect emails in the body of 1 specific email message. Here are screenshots showing a different body and sender than the sender and subject listed. (Followed by a screenshot of this email displaying normally in webmail.)

Asked by webspinster 4 days ago

Last reply by webspinster 4 days ago

Cannot connect with gmail account

I have successfully used thunderbird for years, but cannot add my gmail account. I read the google and TB docs. I have tried this several times. I must be doing something… (read more)

I have successfully used thunderbird for years, but cannot add my gmail account. I read the google and TB docs. I have tried this several times. I must be doing something wrong, but not clear to me…

First, I did gmail steps:

1) log into gmail using gmail.com email address and gmail password 2) click on Setting “gear” in upper right 3) click on “see all settings” 4) click on “forwarding and pop/imap” tab 5) verify that “enable imap” is checked. Says “status: imap is enabled”

Then, I did thunderbird steps:

6) clear error log. click File / New / Existing Mail Account 7) enter 3 items: my name, full gmail.com email address, and gmail password 8) check “remember password” 9) click “continue” 10) TB says “configuration found in mozilla isp database” 11) IMAP option already checked 12) click blue “done” button

Then, there were some google popups:

13) in google popup, gmail address already entered, clicked “next” 14) next popup, enter same gmail password from step 1, click “sign in” 15) receive phone call for google 2-step verification and enter code 16) next popup says “mozilla thunderbird email wants to access …” 17) popup has 3 items: email, contacts, and calendar. click “allow”

Finally, back at thunderbird, it says in a yellow box: “Unable to log in at server. Probably wrong configuration, username, or password”. So fails to work.

I accessed settings / privacy / passwords / saved passwords. The list is empty. "Use a primary password" is not checked.

In case helpful, here are the messages in the error console resulting from one attempt (steps 1 to 17), with my gmail address blanked out:

XHRGEThttps://gmail.com/.well-known/autoconfig/mail/config-v1.1.xml?emailaddress=my_gmail_name@gmail.com [HTTP/2 404 Not Found 238ms] XHRPOSThttps://my_gmail_name@gmail.com:hhYY6789AA@gmail.com/autodiscover/autodiscover.xml [HTTP/2 404 Not Found 245ms] XHRGEThttps://gmail.com/.well-known/autoconfig/mail/config-v1.1.xml?emailaddress=my_gmail_name@gmail.com [HTTP/2 404 Not Found 208ms] XHRGEThttps://autoconfig.thunderbird.net/v1.1/l.google.com [HTTP/3 404 Not Found 91ms]

NS_ERROR_FAILURE: Couldn't decrypt string crypto-SDR.js:200 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 3 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:170 Some cookies are misusing the recommended “SameSite“ attribute 10 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 Not showing popup notification password with the message Save login for google.com? browserRequest.js:12:13 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 3 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 Loading failed for the <script> with source “chrome://global/content/netError.js”. neterror:128:4 NS_ERROR_ABORT: User canceled primary password entry 3 crypto-SDR.js:90

Any suggestions appreciated. If other diagnostic information I might send, let me know. Thanks

Asked by dgoldman1 2 weeks ago

Last reply by dgoldman1 3 days ago

www.mycigna.com

I have not been able to log into www.mycigna.com account for the past week or so. I use DuckDuckGo as the search engine and never had this problem logging into my accoun… (read more)

I have not been able to log into www.mycigna.com account for the past week or so. I use DuckDuckGo as the search engine and never had this problem logging into my account before using Firefox. For the past week I have been getting this message when I submit my log in data - We're sorry but myCigna is unavailable at this time. Please contact our customer service for assistance. So, I called them today and spoke with a tech. I told him I used Firefox and DuckDuckGo and he advised me that others have had that problem using ddg as a search engine. He asked me to try to log in using a different browser and I was able to log in and access my account using Edge. So, I tried Firefox again after changing the search engine to Edge and still wasn't able to log in. Do you guys have any idea why I can't log in using Firefox anymore, or should I just continue to use Edge for that particular website? If you can help, please let me know. Thanks Larry

Asked by LDC 4 days ago

Thunderbird v102 IMAP Win10 Index/Synchronization Hangs

When I launch Thunderbird IMAP, it tries to bring current any IMAP activity I’ve done on my phone but gets stuck indexing/synchronizing. Here’s what I’ve tried: A. In Th… (read more)

When I launch Thunderbird IMAP, it tries to bring current any IMAP activity I’ve done on my phone but gets stuck indexing/synchronizing. Here’s what I’ve tried:

A. In Thunderbird 1. Rebuild the Global Database

2. Rebuild the INBOX.msf file

B. In ESET Antivirus, Assign Exclusions for Thunderbird 1. Go to SETUP > advanced > detection engine > exclusions > detection exclusions > edit, and there are two: (1) C: Program files\Mozilla Thunderbird, and (2) C: Program Files(x86)\ Mozilla Maintenance Service.

2. Go to SETUP > advanced > web and email > protocol filtering > excluded applications > edit, C: Program files\Mozilla Thunderbird\thunderbird.exe.

3. Go to SETUP > advanced > email client protection > email protocols, and disable (turn OFF) the IMAP and IMAPS protocols.

4. You have to also exclude the Thunderbird Profiles Folder. Go to SETUP > advanced > detection engine > exclusions > detection exclusions > edit, and navigate to C:\Users\YourName\AppData\Roaming\Thunderbird\Profiles\

5. Restart the computer.

C. When I launch Thunderbird, it tries to bring current any IMAP activity I’ve done on my phone but hangs at indexing/synchronizing.

1. The above steps should be enough to resolve the issue if it’s caused by ESET program or settings, according to ESET tech support.

2. To verify whether the issue is being caused by ESET program or ESET settings, I uninstalled ESET and ran Thunderbird in an attempt to reproduce the issue. The issue persists with ESET uninstalled. Therefore the problem is not ESET. So I reinstalled ESET. If you do use ESET for antivirus be sure to assign the above exclusions.

D. Is there a way for me to pay someone for telephone tech support or a way for me to go back to v91?

Asked by Scott 4 days ago

Save email in any format doesn't work

Version 102.9.0+Build1 according to Ubuntu Software (I can't find a version number on the working application) Save file has stopped asking for save location. This is en… (read more)

Version 102.9.0+Build1 according to Ubuntu Software (I can't find a version number on the working application)

Save file has stopped asking for save location. This is enabled in my settings. I get the message "Exported 1 of 1" at the bottom of the screen but I can't find the copy and I can't specify where it should be save/exported to.

It worked fine last week - has a new upgrade been installed automatically???

Please advise.

Barry Barker

Asked by 13arry 2 days ago

Last reply by 13arry 2 days ago

Cannot log onto rakuten.com

After the last update, I cannot log onto rakuten.com. I get the error message, "Oops. There was a problem. Please refresh page and try again." When I try to use "Forgot P… (read more)

After the last update, I cannot log onto rakuten.com. I get the error message, "Oops. There was a problem. Please refresh page and try again." When I try to use "Forgot Password" the page does not refresh. I can log on when I use Google Chrome.

Asked by jazzybob 1 day ago

pdf attachment

Hi, I have a supplier who has started sending invoices as attachments with the wrong Content-Type. Instead of: Content-Type: application/pdf; name="test.pdf" they se… (read more)

Hi,

I have a supplier who has started sending invoices as attachments with the wrong Content-Type.

Instead of:

Content-Type: application/pdf; name="test.pdf"

they send

Content-Type: test.pdf

My problem is, I can't open these files in any program. I have to save it first, and then open it in a pdf reader via a filemanager.

This only happens with the above content type.

When running thunderbird from the terminal and watchting the output, the following message appears when I select a pdf program to open the file in:

JavaScript error: chrome://messenger/content/msgHdrView.js, line 1739: NS_ERROR_FILE_NOT_FOUND: Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIMIMEInfo.launchWithFile]

Ubuntu 22.10 Thunderbird 102.9.0

Any ideas?

Tommy

Asked by lcdtm 4 days ago

Last reply by lcdtm 2 days ago

barra spaziatrice non funziona

malfunzionamento della tastriera apple su ios 13.2 tasto spazio non funziona come spazio ma come invio, chiesto piu volte ma voi non rispondete dovro rinunciare ?? … (read more)

malfunzionamento della tastriera apple su ios 13.2 tasto spazio non funziona come spazio ma come invio, chiesto piu volte ma voi non rispondete dovro rinunciare ??

Asked by Lino 4 days ago

Cannot access GitHub within VPN

Hey team! After my organization restricted GitHub access to a specific IP ranges (from inside company VPN) I cannot access GitHub Organization repositories through Firefo… (read more)

Hey team! After my organization restricted GitHub access to a specific IP ranges (from inside company VPN) I cannot access GitHub Organization repositories through Firefox Developer Edition, though VPN works and I am signed in. I can see the following error: `Access forbidden from this IP address` together with incorrect IP address displayed.

Also worth mentioning that through Google Chrome I can access my company GitHub pages perfectly.

Can you please help?

Asked by caesarandroidru 4 days ago

A page just loaded from Facebook goes into an inifinite loop trying to ` save and locking out the ability to kill the window .

Have to kill with Task Manager . Updating FireFox simple restarts the open windows and the malicious loop . Used ` Refresh . Lost a lot of saved windows and structure ,… (read more)

Have to kill with Task Manager . Updating FireFox simple restarts the open windows and the malicious loop .

Used ` Refresh . Lost a lot of saved windows and structure , but running .

Asked by Bob Armstrong 1 day ago