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Print Preview 86.0 too small to see. Also other print features now very difficult

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is… (read more)

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is the work-around. Also, it's many extra clicks to get to my system print controls to print properly.

Solving the print preview too small would go a long way towards keeping Firefox usable. The other things could certainly use fixing, however.

Thanks in advance! L.

(I have restored the old functionality temporarily with print.tab_modal.enabled preference set to false. Thanks community for showing me to do so! See https://support.mozilla.org/en-US/questions/1322623 if you want to know how.  However, usually Firefox takes these options away soon.  )

Asked by Ellis Eff 1 week ago

Last reply by Ellis Eff 4 days ago

Spare IMAP

I use Thunderbird. While helping with a separate problem the provider tech unfortunately added IMAP to my POP server setting. Now can I delete the IMAP first then go to t… (read more)

I use Thunderbird. While helping with a separate problem the provider tech unfortunately added IMAP to my POP server setting. Now can I delete the IMAP first then go to the separate problem.

Asked by Eanie 1 week ago

Last reply by Eanie 4 hours ago

BarTender Software No Longer Shows Printer Status

I know this is a longshot. I used Firefox for the last couple of years with Seagull Scientific's BarTender software on my Windows 7 pc. Now my PC was wiped out and Wind… (read more)

I know this is a longshot. I used Firefox for the last couple of years with Seagull Scientific's BarTender software on my Windows 7 pc. Now my PC was wiped out and Windows 10 as part of my company's initiative to get everyone up to Windows 10. BarTender uses a driver to talk to your print drivers and provide a status back to the BarTender server and webpage that we use. After the move to Windows 10 Firefox will not work with BarTender. It works in MS Edge and Chrome.

 I've got a ticket into Seagull Scientific and I can foresee how this will go.  They will point me back to Firefox and then I'll get pointed back to the vendor.   I know it will be hard to find someone with a similar issue.  But maybe someone had some issue with another driver, etc that stopped talking to Firefox.   
I've tried to turn off all of Firefox's protection stuff that might be interfering and still not working. 
I have used Firefox and prefer it over any others.   But I also don't like the idea of having to change browsers depending on what I'm doing.   Besides, this software I have to regularly use.   So if I can't find a solution I may have to abandon use of Firefox.

Asked by Michael 2 weeks ago

Last reply by Michael 3 days ago

Why do you archive threads before fixing the issue???

I here refer to my thread https://support.mozilla.org/en-US/questions/1285212 in which the problem were not even answered by any of your tech people, but archived - why?… (read more)

I here refer to my thread https://support.mozilla.org/en-US/questions/1285212 in which the problem were not even answered by any of your tech people, but archived - why?

I find it really bad, if i post a bug and you just archive without even try to fix the problem! It makes me extremely angry! Bad behavior!

Please stop that and re-open the case.

Jan Ps. same system (Lenovo Thinkpad X300 with Xubuntu 16.04LTS 64bit (account A) )now running Firefox 85.0.1 64bit can now print, I can't find any mentioning in release notes to how previous version 75.0 and now this one is different and why this one now can print.

It would be nice to get this solved, since other people here has had this one too and it seems to jump between versions and OS(linux an windows).

edited broken link

Asked by insomniacno1 2 weeks ago

Last reply by insomniacno1 4 days ago

Disappearing New Message folder indication

Hello. I am using Thunderbird Portable Edition 78.5.0 on PortableApps platform 17.1.1. I have many (over 70) folders, most of which are populated by filters which are ena… (read more)

Hello. I am using Thunderbird Portable Edition 78.5.0 on PortableApps platform 17.1.1. I have many (over 70) folders, most of which are populated by filters which are enabled to run automatically. In the past, folders which had new messages were shown by a change of colour together with an asterisk. More recently, this is just shown by the colour of the folder name changing from black to blue; this is not always easy to spot, especially since my eyes are not what they were. However, a more worrying problem has arisen in recent weeks. The indication of a new message disappears before I open the folder; the folder name changes back to black, implying that there are no new messages in that folder. This seems to be random, or at least I have not been able to discern any pattern. In addition, sometimes newly-arrived messages are no longer indicated by an asterisk; this also appears to be random, and seems to be in folders that do indicate a new message as well as those that don't. Now, I am having to go through every folder to check there are no new messages, which is obviously inconvenient at the least. I had hoped that all the recent updates might have solved the issue, but they haven't. I would be grateful for any help in overcoming this problem. Cheers.

Asked by john.charney 3 months ago

Last reply by john.charney 3 days ago

Unable to send but can receive email

I am unable to send but can receive email. I get the attached error message when I try to send. I am using Windows 10 and Thunderbird v 78.8.0 (32bit) and VIPRE anti viru… (read more)

I am unable to send but can receive email. I get the attached error message when I try to send. I am using Windows 10 and Thunderbird v 78.8.0 (32bit) and VIPRE anti virus software. I have tried the suggestions on Q&A and contacted my ISP (Fairpoint.com(Consolidated Comm)), to no avail.

Asked by mrbillmo 1 day ago

Last reply by mrbillmo 14 hours ago

Install Widevine manually

Hi, I've been trying to get Widevine to install on Firefox for a few weeks (,month+ maybe?) but after all this time I'm left with the message Widevine Content Decryption … (read more)

Hi, I've been trying to get Widevine to install on Firefox for a few weeks (,month+ maybe?) but after all this time I'm left with the message Widevine Content Decryption Module provided by Google Inc. will be installed shortly. I've already tried reinstalling stuff, safe mode, enabling and disabling DRM and all the other stuff to help so at this point I'd just want to do it myself. Can't find any Widevine download or really any way on how to install it manually though, which is where I need assistance on, again I've already resigned to the fact that Widevine autoinstalling through firefox is broken and I'd rather try and do it myself manually. Thank you.

Asked by ezra 1 day ago

Last reply by ezra 5 hours ago

How can I reduce the size of the Profiles folder

Topic - How to reduce the GB size of the Profiles folder? Using V 78.7.1 I have backed up my Profiles Then I deleted several files and folders with no activity for severa… (read more)

Topic - How to reduce the GB size of the Profiles folder? Using V 78.7.1 I have backed up my Profiles Then I deleted several files and folders with no activity for several years. Then I deleted older emails in several other files. The amount of time that I want to keep emails varies based upon which file folder I use to save the email. (I have 45,000 saved emails, and I don't plan to have more than 70,000 saved emails before I purge older emails.) Then, in the Profiles folder, 566jlfn3.default, Mail folder, inbound.xxx.xxx file, I deleted the folders that I had deleted in the program, and I deleted the MSF File and other File with the same name. (I did this both in the Roaming folder and the Local folder.) Thunderbird still works fine. However the size of the 566jlfn3.default in both the Roaming folder and the Local folder remained about the same size, 17 GB. (This file used to be less than 10 GB.) I was hoping to reduce the size of that file. I want a smaller 566jlfn3.default folder because I move that folder to different computers when I am in different locations. Can somebody please help me find the files that are using the GBs? [I posted this by mistake as a reply to another user's inquiry that appeared to address a similar issue. Sorry]

Asked by dorsilaw 3 weeks ago

Last reply by dorsilaw 5 days ago

Thunderbird 78 Mac screen is huge

I have an iMac running Catalina and Thunderbird 78. For some reason when I open my mail, the entire Thunderbird screen is HUGE. I have changed font, but that does nothi… (read more)

I have an iMac running Catalina and Thunderbird 78. For some reason when I open my mail, the entire Thunderbird screen is HUGE. I have changed font, but that does nothing. How can I reduce the size of the whole screen?

Asked by Joemac8 6 days ago

Last reply by Joemac8 6 days ago

How to search for message sent from a given contact in a given time range which has attachment as well

I love Thunderbird, but there is one issue, what I can not figure out how to solve. It is searching for emails. Nowadays we are sending and receiving huge amounts of mess… (read more)

I love Thunderbird, but there is one issue, what I can not figure out how to solve. It is searching for emails. Nowadays we are sending and receiving huge amounts of messages, and a fast and reliable search engine is a must have tool for any email client. An issue what I regularly face is to find emails sent by a given sender within a time interval (before/after date, or a number of weeks, months, days) and filter further whether it has included any attachment. Unfortunately I was not able to find any reliable way to accomplish this, even though it works intuitively in Gmail and MS Outlook as well. I am pretty sure there is a solution to this, but even though I have googled it multiple times in the last year, I was not able to find anything.

Asked by tzol 1 week ago

Last reply by tzol 6 days ago

Disable checking for updates on 85.0.1?

I want to disable checking for updates, but the setting to do so has been removed. After updating fairly recently, I noticed that the setting located in: about:preference… (read more)

I want to disable checking for updates, but the setting to do so has been removed. After updating fairly recently, I noticed that the setting located in:

about:preferences#general

Was changed to "Check for updates but let you choose to install them" WITHOUT my permission. As a result of this change, I get nagged while I am working ALL THE TIME. Like, several times a day. Not just when the browser first starts, but while I am working. I am getting sick of it! It's become spam at this point, drawing my eyes away from work. and if you think spamming people will make them do it, think again.

In Windows 10 I got so fed up with the automatic updates disrupting work that I outright destroyed my computer's ability to EVER get a system update. If the nuclear option is available for Firefox I am prepared to do so if only to make it shut up already.

So anyway, please tell me, how do I make it stop nagging me about updates? and while I am at it, how do I kill the notification system entirely? because I never want any type of notification ever disrupting me while I am working.

Obviously Mozilla understands this sentiment, since the default behavior now is to hide notifications as described here:

https://blog.mozilla.org/firefox/block-notification-requests/

So why be so in-your-face about updates?

NOTE: I am not against updates in general, but back in the 90's when software updates was optional I updated things far more often because I enjoyed having the ability to do research on an update before accepting it. This personal policy has resulted in me avoiding lots of bad updates that damaged other people's computers, but software that updates without permission like Chrome, for example, would constantly introduce bugs or change behavior without my permission in such a way that makes it largely unusable to me. On my chromebook computer I was able to temporarily block chromebook updates by manually setting the version number to a maximum value but the moment google found a way around that an update was pushed that screwed up touch screen functionality, so, realistically speaking, the heavy handed approach to updates is ultimately what causes me to stop updates. Ironically. While I understand a desire for security, these big companies just don't seem to realize that my computer is my own personal property so they can't treat it like it was under the authority of their IT department. I just want control over what my computer is doing. If and when I update it will be because I am ready to, not because someone else decided to force it on me.

Asked by Elliander 1 week ago

Last reply by Elliander 1 day ago

"n.accessEnabler is null" on ESPN

After last update, Version 86.0, when trying to watch an event on ESPN, I get "n.accessEnabler is null" and the event will not play. This was not a problem until the la… (read more)

After last update, Version 86.0, when trying to watch an event on ESPN, I get "n.accessEnabler is null" and the event will not play. This was not a problem until the last update

Asked by jchaph2o 1 day ago

Last reply by jchaph2o 17 hours ago

autofill non address data

How do I edit non address autofill data? When I autofill a form, my 1st name comes up correct but last name is all lower case, when I clear the field the Capitalized ver… (read more)

How do I edit non address autofill data? When I autofill a form, my 1st name comes up correct but last name is all lower case, when I clear the field the Capitalized version is shown. Next time I use the autofill again the small case version appears. A similar thing happens with email address. An old email address (from a prior account) is displayed, but I cannot find any way to get rid of the old email address nor correct it. Everywhere I look on all your instructions, I cannot find any discussion/instructions on how to change Non Address Autofill data. Pleas help as I am getting tired of having to constantly manually change these fileds every time I use autofill. THANKS!!!

Asked by DLD 3 days ago

Last reply by DLD 2 days ago

Does anybody know about these video controls? 1.00 << - + >> X

Does anybody know what app these controls belong to? | 1.00 | << | - | + | >> | X | Before I had to reinstall my Win 10 O/S and all my apps these controls app… (read more)

Does anybody know what app these controls belong to?

| 1.00 | << | - | + | >> | X |

Before I had to reinstall my Win 10 O/S and all my apps these controls appeared in the upper left corner of most of my streaming videos and most YT and saved videos. They allow me to go back or forward 10 seconds and adjust view speed.

After my SSD hard crash I had to reinstall everything, and FireFox was first up, followed by Video Download Helper. Sync restored FF almost completely. But now those controls do not appear in any streaming mode, and only on some YT videos.

I cannot find any reference to those controls in FF or DLH.

I really need to get them working like before so that I can zero in on the best screenshot for my project.

Asked by jgb 3 days ago

Last reply by jgb 3 days ago

I am no longer able to print to a PDF file using Microsoft Print to PDF

I save many items and documents as PDF files using the Microsoft Print to PDF option, rather than physically printing on my printer. This worked fine for quite some time.… (read more)

I save many items and documents as PDF files using the Microsoft Print to PDF option, rather than physically printing on my printer. This worked fine for quite some time. This option no longer works when I am using Firefox, but it still works if I use Chrome.

I would rather not have to switch to Chrome whenever I want to print something to a PDF file.

How can I resolve this?

Asked by annevw.aw 5 days ago

Last reply by annevw.aw 7 hours ago

The VPN will not stay on

I noticed on my iphone the VPN will not stay in the on position. I have to turn it on. But my biggest problem is on my computer where it is imposible to keep it on for mo… (read more)

I noticed on my iphone the VPN will not stay in the on position. I have to turn it on. But my biggest problem is on my computer where it is imposible to keep it on for more than a second or 2. It just reverts to the off position immedietely after turning it on. I think I will have to cancel as this offers absolutely no protection to my devices.

Asked by carolyna 3 days ago

Last reply by carolyna 1 day ago

Email deleted from the hosting server.

Hi! I recently deleted the mails registered on the hosting account. the clients for whom I had configured emails in thunderbird no longer had access to their emails. how… (read more)

Hi! I recently deleted the mails registered on the hosting account. the clients for whom I had configured emails in thunderbird no longer had access to their emails.

how can I reconfigure the mails so as to keep the old mails?

Asked by bagayogoj 1 week ago

Last reply by bagayogoj 6 days ago

Hoping many more people comment

I just open the email and read an article. It is absolutely disgusting. So I'm posting this here in the hopes that others will join in. My opinion is simple. Firefox… be… (read more)

I just open the email and read an article. It is absolutely disgusting.

So I'm posting this here in the hopes that others will join in.

My opinion is simple. Firefox… be a browser. Improve the browser, advance the browser, focus on new and improved features. And please stop the SJW nonsense.

Remember that "woke is broke". You're not doing so great financially. And yet you keep trying to run around playing social justice warrior. Please do better. Just stop.

One time, along time ago, I started spouting off about what I thought about social issues and politics etc. I basically got slapped upside the head and people said "we really don't care what you think. All we care about is what we're here to hear from you about. Nothing more. So stop putting out all these messages." It was a hard lesson for me to learn, but I got it.

I don't care what Mozilla or Firefox thinks about anything political or SJW nonsense. I don't care. I don't want to hear it. I sure don't want to believe that the browser of my choice is involved in all kinds of things that I don't believe in and don't want anything to do with. And worse, that you keep flapping on about it.

What I really want to know, what I really really want to know is... "What have you done for me lately." To quote Janet Jackson. What are you doing that will make my life better with this app? How will this app serve me more effectively? Not what social justice nonsense are you going to push today? I don't care what you believe not one little bit. I care how well my browser works. That's it. Nothing more.

Please stick to business. And don't try to invent that your business is social justice nonsense. It's not. That doesn't pay your bills. That just ostracizes people, alienates people and makes them wish they were to filiated with you.

Think smarter. Do better. Focus on the app. Keep your priorities straight. You are not an employment center for SJW's. You are supposed to be producing a product.

I hope someone with intelligence reads this.

Asked by Kenrick 10 hours ago

Last reply by Kenrick 5 hours ago