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  • Solved

Downloading PDF files.

Recent update causes all pdf links to be opened in Firefox on Android with no option to download, and no setting to choose a default behavior. They're was another person … (read more)

Recent update causes all pdf links to be opened in Firefox on Android with no option to download, and no setting to choose a default behavior. They're was another person who asked a similar question and was told to use the "Share" option and then "Save as PDF" - this doesn't work. Another advise given was long-pressing on the PDF link and choosing to save target - it won't work when I am pasting the pdf link into the address bar, which is how I do it primarily. I'm stuck using the Open in External App, which opens the pdf in Google drive, then having the option of saving the file. So many unnecessary steps. Please fix.

Asked by dlukian 4 days ago

Answered by Paul 4 days ago

  • Solved

Edit PDFs with Firefox

Firefox said I can edit PDFs now when I updated the browser, but all I get are annotation options. Is that really it? Annotation only (you know, like writing the the ma… (read more)

Firefox said I can edit PDFs now when I updated the browser, but all I get are annotation options. Is that really it? Annotation only (you know, like writing the the margins of a book)? Or can we actually edit (like, changing the text in a book), and if so, where are the tools?

Asked by sunny-day-13 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

One of my Firefox fonts is not right

seems like firefox is not understanding a font and instead its using - caption so I cant read any of my shortcuts . see attachment . how do I change this … (read more)

seems like firefox is not understanding a font and instead its using - caption

so I cant read any of my shortcuts . see attachment . how do I change this

Asked by paulvan36 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

Firefox set as default but links open in Chromium

Both Firefox (110.0.1 running as Flatpak) and KDE Settings indicate that Firefox is my default browser (in Ubuntu Studio 22.04 LTS). Nonetheless, when I click on a hyperl… (read more)

Both Firefox (110.0.1 running as Flatpak) and KDE Settings indicate that Firefox is my default browser (in Ubuntu Studio 22.04 LTS). Nonetheless, when I click on a hyperlink in a mail in Thunderbird, the link opens in Chromium. The fixes suggested in th e following threads do not help: https://support.mozilla.org/en-US/questions/1381706 https://support.mozilla.org/en-US/questions/1315663 https://support.mozilla.org/en-US/questions/1387271 How can I get Thunderbird to respect my default browser setting?

Asked by rsbrux 3 weeks ago

Answered by rsbrux 1 week ago

  • Solved

Scrolling with the mouse wheel doesn't work.

Hi! I can't scroll with the mouse wheel in Firefox. It works fine in other browsers and programs. If I switch to Safe Mode, the scrolling wheel works. But if I switch b… (read more)

Hi!

I can't scroll with the mouse wheel in Firefox. It works fine in other browsers and programs.

If I switch to Safe Mode, the scrolling wheel works. But if I switch back to normal mode, the wheel does not work again.

I tried to switch off and switch on "Use autoscrolling" and "Use smooth scrolling" settings, but it didn't help.

Unfortunately, "Refresh Firefox…" and reinstalling browser completely did not help.

I am at a loss, please help.

Asked by izmai1 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

Google sign in pop-up.

Does anyone know how to configure Firefox to stop the annoying google log-in pop-up? I've seen others ask the same question, but I have not seen any functional answers. … (read more)

Does anyone know how to configure Firefox to stop the annoying google log-in pop-up? I've seen others ask the same question, but I have not seen any functional answers. I've never had a google account, for anything. I don't get the pop-up with other browsers, like Falcon or Brave. It's just a problem on Firefox. I appreciate you help!

Asked by njbetavirp1 1 month ago

Answered by njbetavirp1 1 month ago

  • Solved

internet download manager

using firefox version 109 and my internet down load manager no longer works, it works in other browsers but not since updating firefox. not sure if i was successful in po… (read more)

using firefox version 109 and my internet down load manager no longer works, it works in other browsers but not since updating firefox. not sure if i was successful in posting this request prior to this one so will give it another try. thanks

Asked by pitbulls9 1 month ago

Answered by pitbulls9 1 month ago

  • Solved

is it possible to get help from technical specialists from mozilla?

I have a problem with buttons in google docs, buttons works but pictures of buttons are dissipated. I asked about this questions to the community, but nobody could help m… (read more)

I have a problem with buttons in google docs, buttons works but pictures of buttons are dissipated. I asked about this questions to the community, but nobody could help me. I can't find if I can to get help from technical specialists of mozilla company? Is there only this community? This is really huge problem for me, because I work a lot with google docs and if I don't solve this problem then I'll have to go to another browser, but I don't want to :(

Asked by Aivory 3 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

How do I add an existing contact to an existing list in the new Thunderbird for Linux?

The Address Book for the new Thunderbird Linux has become a train-wreck. Numerous things that were easy are now cumbersome. For example, in order to add an existing con… (read more)

The Address Book for the new Thunderbird Linux has become a train-wreck. Numerous things that were easy are now cumbersome. For example, in order to add an existing contact to an existing list in Personal Address Book, I had to create an entirely new list because there is no way to add an existing contact to an already existing list. If there is a way, I sure couldn't find it.

Asked by karen.corrick 4 months ago

Answered by sfhowes 4 months ago

  • Solved

Firefox does not read system proxy settings on Ubuntu linux

i am using latest firefox (106.0.5, snap) in ubuntu 22.10 64 bit. i have set ubuntu network setting to manual and have set socks proxy there (socks host: 127.0.0.1 port: … (read more)

i am using latest firefox (106.0.5, snap) in ubuntu 22.10 64 bit. i have set ubuntu network setting to manual and have set socks proxy there (socks host: 127.0.0.1 port: 2345). while other browsers can connect through system socks proxy, firefox is unable to connect it. i have changed and tested different configs in firefox network menue but no one was helpful. i have also try to solve the problem using foxyproxy addins but it does not correct as expected. sometimes it connects and many time it does not. what is the firefox problem with socks proxy? how can i solve that? thx.

Asked by MrAli 4 months ago

Answered by MrAli 4 months ago

  • Solved

Firefox is not asking where to save downloads.

I am having the identical problem as this person was. https://support.mozilla.org/hsb/questions/1370443 I'm using Windows 11, Firefox 106.0.3. I have already selected… (read more)

I am having the identical problem as this person was.

https://support.mozilla.org/hsb/questions/1370443

I'm using Windows 11, Firefox 106.0.3. I have already selected "always ask." I do not see any way I can change the thing that says "Downloads." I see that there is a suggested fix, and I also see that an apparently knowledgeable person has advised against using that fix.

This is very basic browser functionality, and being unable to save to particular folders adversely affects my productivity. Is this issue being dealt with? What problems can I expect to occur in the future if I make the suggested fix?

Thanks in advance.

Asked by Oh Good Grief! 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Multiple speakers - one not visible in Google Meet but

I have two audio devices for audio output (speakers) on my PC. One is for music and the other is a Jabra device for conferences. When using Google Meet, only one of the d… (read more)

I have two audio devices for audio output (speakers) on my PC. One is for music and the other is a Jabra device for conferences. When using Google Meet, only one of the devices is available to me (the music speakers). What is strange is that when I am using Zoom or Teams both devices are available and selectable.

Echo cancellation would be better if I could use the Jabra device for Google Meet calls.

I am using Firefox / Windows 11 (Version 10.0.22621 Build 22621).

Thanks in advance!

Asked by constantine1 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

Amazon login will not work using Firefox

Amazon Sign-in problem started on 10-15-22. Amazon does not accept my password and asks me if I would like to receive a text message for verification. There is no yes or … (read more)

Amazon Sign-in problem started on 10-15-22. Amazon does not accept my password and asks me if I would like to receive a text message for verification. There is no yes or no selection displayed. I select resend text and I am given a telephone number for Amazon customer service. I go thru a 15 minute security verification process and Amazon tells me if I do not answer any questions correctly, they will cancel my account. On the 2nd time I contacted Amazon, I was told to use Crome browser and not to use Firefox.

This problem happens with my personal computer (windows 10) only. My Android phone using the Amazon app works with no problems. I can also use Crome browser on my computer and Amazon works fine.

Any suggestions ? Thanks

Asked by bobelmore1 5 months ago

Answered by bobelmore1 5 months ago

  • Solved

Email font displays so small it is unreadable

Ever since the last update to version 102.3.3 a few days ago, the font in every email is displaying so small that it is unreadable. The font on the folder names, the lis… (read more)

Ever since the last update to version 102.3.3 a few days ago, the font in every email is displaying so small that it is unreadable. The font on the folder names, the list of email titles, and when composing an email are all fine - it is only the text in existing emails that is displaying this way, and it is all emails - even those that are years old.

In Settings under General, it shows my default font as Calibri 17. The About section says Thunderbird is up to date. I'm using a Windows 10 PC. Not sure what else you need to know.

Asked by flame1.carol 5 months ago

Answered by flame1.carol 5 months ago

  • Solved

"Unified" view stopped working

Hi, After recent updates "Unified" view stopped working. Reference: https://support.mozilla.org/en-US/kb/switching-folder-pane-view Situation before update was like in … (read more)

Hi,

After recent updates "Unified" view stopped working. Reference: https://support.mozilla.org/en-US/kb/switching-folder-pane-view

Situation before update was like in article above says: all messages from three inboxes were visible in main "Inbox". After Thunderbird update only messages from one account are visible directly in main "Inbox".

Attachements explains the situation.

Regards - Andrzej

Asked by TulipEntertainment 5 months ago

Answered by david 5 months ago

  • Solved

One mailbox is ignored in the unified folders

Since the last update of Thunderbird for Linux (upgraded to 102.2.2), my unified folder is now ignoring one of the mailboxes. The corresponding mailbox still receives e-… (read more)

Since the last update of Thunderbird for Linux (upgraded to 102.2.2), my unified folder is now ignoring one of the mailboxes.

The corresponding mailbox still receives e-mails and I can consult them by clicking the mailbox itself, but its messages do not appear in the unified folder, they are not even counted (see attachment) and the quick filters does not return results from that mailbox either.

This is a company mailbox synced with IMAP/SMTP.

Asked by myo33 5 months ago

Answered by david 5 months ago

  • Solved

Full screen video doesn't take up the entire screen on MacOS 12.5 unless Firefox is in full screen mode

When expanding any video to full screen mode, the video does not occupy the entire screen. However, if Firefox itself is in full screen mode, then the video will occupy t… (read more)

When expanding any video to full screen mode, the video does not occupy the entire screen. However, if Firefox itself is in full screen mode, then the video will occupy the full screen.

I tested this on YouTube and another website's video player and was able to consistently replicate the issue.

See image to view the bug in action.

Asked by Hami 5 months ago

Answered by Hami 5 months ago

  • Solved

Edit cookies resend in new panel

[Devtools] You have been enabled new edit and resend panel by default, its a panel won't allow users edit some fields of headers. However, in the old panel, we can do wha… (read more)

[Devtools] You have been enabled new edit and resend panel by default, its a panel won't allow users edit some fields of headers. However, in the old panel, we can do what ever we want, like modify the cookies of the new request. I wonder why you just disabled those fields? Are there any settings I can set to make those fields editable? It's a really bad design for developers who definitely will need to edit those protected headers.

Asked by scruelt 1 day ago

Answered by cor-el 1 day ago