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What Happened to "Print Preview"?

A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the wa… (read more)

A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the way we wanted them. That's now missing. As a result, stuff that used to cost us for ten pages now costs us for twenty pages. Also, when we print double-sided, the second side prints upside down.

This strikes me and my wife as a horrible development, and we would like to go back to the old version ASAP!

Asked by Anan 1 week ago

Answered by jscher2000 1 week ago

introduction to use of Firefox

With collections, pocket and other innovations, I can't understand how Mozilla.org thinks one should use a web browser. An example is the lack of the ability to print to … (read more)

With collections, pocket and other innovations, I can't understand how Mozilla.org thinks one should use a web browser. An example is the lack of the ability to print to pdf. This is vital to preserve information before it has been altered to make it more politically acceptable to the powers that be. I've been using the Internet since 1990 and I'm struggling to follow the logic of Firefox for Android.

Asked by BrianLHazeldine 2 days ago

Last reply by mlasarko1 2 days ago

  • Solved
  • Archived

Logins and passwords all missing.

I am in Windows 7, 64-bit. All of a sudden all of my Firefox logins and passwords are missing. I read several threads about this, which told me to check the "Old Fire… (read more)

I am in Windows 7, 64-bit. All of a sudden all of my Firefox logins and passwords are missing. I read several threads about this, which told me to check the "Old Firefox Data" folder on my desktop for the logins.json file. However, the only information in that folder is from 2018, two full years ago. Where did my logins and passwords from yesterday go?

Also, I just updated to version 80.0.1, hoping to get my passwords and logins back, but they are sill missing. The problem just occurred today, before I updated from version 79-something.

Thank you for any help you can give. This is extremely upsetting.

Asked by Virginian11 6 months ago

Answered by Virginian11 6 months ago

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  • Archived

When trying to pay for anything with PayPal within Firefox, I can log into PayPal but then the payment page never loads. Other browsers work just fine.

No matter which website PayPal is used on, as long as I try to pay from Firefox, PayPal will not load the payment screen. Other browsers perform the sane transaction just… (read more)

No matter which website PayPal is used on, as long as I try to pay from Firefox, PayPal will not load the payment screen. Other browsers perform the sane transaction just fine. I have tried clearing cookies and cache. Also, I have tried the security icon in the address bar. Why is this happening?

Asked by James Scott Gilchrist 6 months ago

Answered by FredMcD 6 months ago

Contacts Missing from Address Book

Apparently the last update lost my contacts. The address books are still there, but there are no contacts in them. They all seem to be empty address books. Not sure if th… (read more)

Apparently the last update lost my contacts. The address books are still there, but there are no contacts in them. They all seem to be empty address books.

Not sure if this part is relevant, but...

While searching the forum for an fix I noticed others had similar problems that were supposedly fixed in update version 78x. I checked my version, it said 68x on the updates page of the options menu. However, when I checked the update history, it said it was version 78x. I unchecked the automatic updates (may have been in safe mode as that was one of recommendations I found) and checked for updates and it said version 68x was available. Thinking this might bring back my contacts since 78x seemed to have borked the address book, I updated it. Didn't help, but now it says it's up to date with version 68x and version 78x doesn't seem to be available. The history shows it updated 68x on Oct 1 after 78x was updated on Sep 15.

I've used Thunderbird for over 10 years and never had a serious problem before. This is very frustrating as I had over 100 contacts, many with a charity that I help.

How can I get my contacts back without re-entering them manually?

Thanks.

Asked by jane.blue 5 months ago

Last reply by cmorettz 1 day ago

  • Solved

older version of thunderbird

when i try to reinstall using an older version I am currently. using 68.12.1 and itried reinstalling because windows said there is no app associated with this. i trie… (read more)

when i try to reinstall using an older version I am currently. using 68.12.1 and itried reinstalling because windows said there is no app associated with this. i tried reinstalling 68.12.1 and i got the following message and lost my addresses and contacts. i also get this message see attachment. i do not want the newer version. how do i reinstall this version and not have to start from scratch

Asked by Mary 5 months ago

Answered by Toad-Hall 5 months ago

  • Solved

How to change the line spacing of the folder pane for Thunderbird 78.3.1 (64-bit) on RedHat Enterprise Linux 7.

I have been working with Thunderbird on Linux since ca. 20 years. A few days ago, after upgrading to version 78.3.1 (64-bit), I had for the first time the problem that th… (read more)

I have been working with Thunderbird on Linux since ca. 20 years. A few days ago, after upgrading to version 78.3.1 (64-bit), I had for the first time the problem that the font size and spacing of the folder pane was so large that I could only see a small subset of my folders on my laptop screen. So I studied the online forums and found that one has to create a userChrome.css file in the right place and put a style sheet in it to control the font parameters. With the following entry

  1. folderTree > treechildren {
 font-size: 11pt !important;
 font-family: Verdana !important;

}

I managed to decrease the font size, BUT this did not decrease the line spacing! So now the font is smaller but the lines in the folder page still are so widely spaced that too little is visible in the pane. I experimented with settings like

 margin-top: 0px !important;
 margin-bottom: 0px !important;
 line-height: 1.0em !important;
 padding: -1px !important;

but none of them seem to have any effect.

What is the right parameter to change here and where is all this documented? (And why did this setting change in the first place after being perfectly fine for so many years?)

Asked by p_adg 4 months ago

Answered by sfhowes 4 months ago

Address books in sync

I have Thunderbird installed on 2 different machines. Keeping the messages in sync is no problem as they both use IMAP. However I would also like to keep the contacts in… (read more)

I have Thunderbird installed on 2 different machines. Keeping the messages in sync is no problem as they both use IMAP. However I would also like to keep the contacts in the address books in sync too.

Is there a way to do this?

Thanks

Asked by AZBigDog 4 months ago

Last reply by Geo 4 days ago

  • Solved

Getting rid of Duckduckgo

I installed the Duckduckgo extension and decided after a week that I didn't want to use it any longer. I disabled the extension and in Preferences/Search selected Google … (read more)

I installed the Duckduckgo extension and decided after a week that I didn't want to use it any longer. I disabled the extension and in Preferences/Search selected Google to once again be my default search engine. But, when I do a search, Duckduckgo comes up as the default, and when I look in Preferences/Search it again shows as the default. I went back into extensions and totally removed Duckduckgo, reset Google again as the default but it reverts to Duckduckgo. I went into One-Click Search Engines and removed Duckduckgo, but then when I try to select my default search engine there are no search engines from which to choose. I clicked on Restore Default Search Engines but then I'm back to Duckduckgo being the default search engine. I've spent hours searching online with no success. How do I get rid of it and get Google back as my default? I'm using Firefox 82.0 on an iMac running Catalina. I updated to 82.0 hoping that might solve the issue, but no luck.

Asked by philmguy 4 months ago

Answered by jscher2000 4 months ago

  • Solved

Thunderbird can't open Twitter links.

Thunderbird will not open a Twitter link emailed to my Thunderbird. It worked just fine till a few months ago. Gives a msg 'this file does not have an app associated with… (read more)

Thunderbird will not open a Twitter link emailed to my Thunderbird. It worked just fine till a few months ago. Gives a msg 'this file does not have an app associated with it. With a right click I can 'copy link location' and paste it into Firefox address line.

Asked by mel.richardson 4 months ago

Answered by julia.royce 4 months ago

  • Solved

Can't connect to email server after latest Thunderbird update

This morning Thunderbird installed an update as I launched it. When it didn't connect, I wasn't too worried - these things happen every once in a while and usually it co… (read more)

This morning Thunderbird installed an update as I launched it.

When it didn't connect, I wasn't too worried - these things happen every once in a while and usually it connects on its second attempt.

This time it didn't. It's now been nine hours and I haven't been able to connect. Keep getting this error message....

Login to server mail.btinternet.com with username **************@btinternet.com failed.

The weird thing is, my primary email is a btinternet.com email, and I have three others I use for different things, which I also access through Thunderbird and are also all btinternet.com emails. Thunderbird is able to check the other three but not my primary email - the one I use most. WHY?

Everything was working fine yesterday before this update.

What has this latest update done? Why can't I see my mail?

Asked by philiphenry111 3 months ago

Answered by Toad-Hall 3 months ago

  • Solved

error in downloading files

I am having trouble downloading files with Mozilla Firefox. I keep getting an error in downloading that it was not possible to download the file, e.g. pdf. what can I do?… (read more)

I am having trouble downloading files with Mozilla Firefox. I keep getting an error in downloading that it was not possible to download the file, e.g. pdf. what can I do? is it a blockage in the browser settings? or maybe where in the phone settings?

Asked by biedrzycki.arkadiusz 3 months ago

Answered by biedrzycki.arkadiusz 3 months ago

  • Solved

Firefox Refresh Wiped my saved passwords! Help!

I need help restoring my passwords. I saw a suggestion to refresh Firefox, and so I did, thinking it wasn't more than disabling the add-ons. I didn't realize it would eli… (read more)

I need help restoring my passwords. I saw a suggestion to refresh Firefox, and so I did, thinking it wasn't more than disabling the add-ons. I didn't realize it would eliminate my logins and passwords. Can someone help me find them? Otherwise I'm in some trouble.

Asked by bromax.cfr 3 months ago

Answered by jscher2000 3 months ago

  • Solved

Firefox will not open when clicked on

So up until very recently Firefox was working perfectly on my Windows 10 laptop. Now it will not open when I click on it. It has been my default browser and when I click … (read more)

So up until very recently Firefox was working perfectly on my Windows 10 laptop. Now it will not open when I click on it. It has been my default browser and when I click on a link someone sends me, Firefox opens with no problem. It just will not open when I click on it in the task bar. I have uninstalled/reinstalled it, I have refreshed it as suggested, and I have deleted the processes within Task Management. None of the things suggested so far in the Community Support has worked. It is very frustrating so now I turn to those of you who might have encountered this problem and know a solution. It is also extremely frustrating and disappointing that the makers of this browser don't have a support number to help solve this kind of issue so I hope someone in this community can help! Thanks! I look forward to your response and solution!

Asked by Drew4613 2 months ago

Answered by Drew4613 2 months ago

feedback about why I no longer use this browser

I dislike how bad the customer service is. Firefox doesn't listen to anyone and works hard to make sure they cannot listen to anyone. Notice how this link doesn't work: h… (read more)

I dislike how bad the customer service is. Firefox doesn't listen to anyone and works hard to make sure they cannot listen to anyone. Notice how this link doesn't work: https://qsurvey.mozilla.com/s3/Give-feedback-landing-page

However, the main reason I no longer use this is the back and forward buttons don't work on 3rd part mice. It;s really annoying, and I don't want to get carpal tunnel over manually reaching for buttons that don't actually require that.

In short, I'm not a masochist. I want products that are not frustrating; who doesn't? The "community" (i.e. outsourced customer service to unpaid lemmings who give their one and only lives to this for some reason) doesn't result in changes or answers.

Because Mozilla refused to receive feedback elsewhere, I need to post this here to give them some kind of a clue that they're moving in the wrong direction. 3rd party hardware is everywhere. Accommodate it or fall behind into uselessness.

Asked by whydoesntthisjustworkproperly 2 months ago

Last reply by cor-el 2 months ago

  • Solved

"simplify page" option missing in print preview

Today, when I go to print out a web page, the format of the Print Preview window has changed and the"Simplify Page" option is missing. I use this feature all the time. … (read more)

Today, when I go to print out a web page, the format of the Print Preview window has changed and the"Simplify Page" option is missing. I use this feature all the time. Without it many pages are impossible to print. How can I restore this feature?

Asked by dplant 1 month ago

Answered by jscher2000 1 month ago