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Out of nowhere, starting this morning, I am unable to send emails from Thunderbird

I have been using Thunderbird as my default email for years and have run into my share of issues. Out of nowhere, starting this morning, I am unable to send emails from T… (read more)

I have been using Thunderbird as my default email for years and have run into my share of issues. Out of nowhere, starting this morning, I am unable to send emails from Thunderbird at all. I spent about 2 hours on the phone with my service provider trying to figure it out. The unfortunate conclusion I have come to, is that unless you can fix this issue for me, I will be using Outlook going forward. Let me be clear, I HATE OUTLOOK! but I am running out of options other than to throw away the email address I have been using since about 1990.

This is the message I get when the email does not send. This particular one was to trs.ky.gov, but it doesn't matter who the recipient is, the only ones that don't get this message are those I send to myself.

Your message contains invalid characters (bare line feed characters) which the email servers at trs.ky.gov don't support. reb Office 365 julie.soard Action Required Recipient

Bare line feeds unsupported

How to Fix It It appears that your email program added invalid characters (bare line feed characters) into your message when you sent it. Try using a different email program to send your message. If the problem continues send this non-delivery report (NDR) message to your email admin for assistance.

Was this helpful? Send feedback to Microsoft.

More Info for Email Admins Status code: 550 5.6.11

This error occurs when the email program or device used to create or send an email message adds bare line feed characters into the message. When bare line feed characters are included in a message, the SMTP protocol chunking feature is required to transmit the message between email servers. Chunking uses the SMTP protocol BDAT command, but the recipient's email server doesn't support the BDAT command.

To fix the issue, the sender should send the message using an email program or device that doesn't add bare line feed characters to messages. Most modern email programs don't add bare line feed characters.

If the sender is using a device like a fax machine, printer, or scanner, it's likely an older model that doesn't support the SMTP protocol BDAT command. To fix this error, you'll need to replace the device with a newer model that supports the BDAT command. The industry standard recommendation to support SMTP chunking was published in 1998 so most devices manufactured during the last decade support this feature.

Another option is for the email admin at the recipient's domain to upgrade their email servers to servers that support the SMTP protocol BDAT command. Most modern email servers support BDAT; however, some free and older email servers don't support it.

For more information see Fix email delivery issues for error code 5.6.11 in Office 365.

Original Message Details Created Date: 8/2/2022 9:35:48 PM Sender Address: reb@isoc.net Recipient Address: julie.soard@trs.ky.gov Subject: Fwd: documents for retirement

Error Details Reported error: 550 5.6.11 SMTPSEND.BareLinefeedsAreIllegal; message contains bare linefeeds, which cannot be sent via DATA and receiving system does not support BDAT DSN generated by: SN6PR08MB5327.namprd08.prod.outlook.com

Asked by reb28 2 weeks ago

Last reply by Tgill 1 week ago

OAuth2 authentication method not working in version 102.1.2

I had already post this problem recently, but in spite of Thunderbird already had two interim point releases 102.1.1 and today's 101.1.2, this problem remains. This situa… (read more)

I had already post this problem recently, but in spite of Thunderbird already had two interim point releases 102.1.1 and today's 101.1.2, this problem remains.

This situation did not occur in older versions, and I cannot use pop3 access to AOL email account with "normal password" (encrypted). For the time being, I am accessing AOL web mail using Firefox.

I tried unsuccessfully all other authentication methods, so no authentication method is working with AOL.

This is the Thunderrbird error I get when using OAuth2 authentication method:

"The server does not support the selected authentication method. Please change the 'Authentication method' in the 'Account Settings | Server settings".

It is not true, AOL does support the OAuth2 authentication method.

Asked by Martago 1 week ago

Last reply by ArlosDad 2 days ago

Camera use

My camera was working with this browser before and now it won't work. I have got to get some documents notarized and it requires facial recognition with my camera. … (read more)

My camera was working with this browser before and now it won't work. I have got to get some documents notarized and it requires facial recognition with my camera.

Asked by bushwacker98506 3 months ago

Last reply by Dropa 3 months ago

UID FETCH Error using Optimum Email

On Aug 14 2022 I was receiving email just fine via Thunderbird. As of Aug 16 2022 I am getting the error UID Fetch Failed. I saw a few similar posts but nothing resolvi… (read more)

On Aug 14 2022 I was receiving email just fine via Thunderbird. As of Aug 16 2022 I am getting the error UID Fetch Failed. I saw a few similar posts but nothing resolving the receive message error. It shows the number of unread messaged on my optimum account but cannot return them to the Thunderbird Inbox

IMAP Server: mail.optimum.net Server Port 993 SSL/TLS

No issues with outgoing mail. SMTP Server: mail.optimum.net Server Port: 465 SSL/TLS

Asked by lwrit 1 day ago

Last reply by googlethunderbird 22 hours ago

Video on certain sites stops working after about an hour of Firefox usage

Hello, Since the last update, I've been having an issue where after about an hour or two of using firefox (it varies), video players on some websites will stop working. I… (read more)

Hello,

Since the last update, I've been having an issue where after about an hour or two of using firefox (it varies), video players on some websites will stop working. I've noticed that Tumblr and TikTok's video players are affected by this. Restarting firefox fixes it, but it's very annoying to restart firefox every couple of hours, and seems like a problem.

The following things didn't fix it: clearing my cache, disabling my addons one by one, turning off hardware acceleration, trying to watch the video in a private window, or reinstalling firefox. I don't know what's left to try.

Please advise, thank you!

Asked by Magpie 2 days ago

Last reply by LouiX 2 days ago

Facebook messenger not working for voice or video messages

all other browsers work fine apart from firefox since the latest update , I have been a firefox user for 20 years and if this continues then I will have to quit using it … (read more)

all other browsers work fine apart from firefox since the latest update , I have been a firefox user for 20 years and if this continues then I will have to quit using it . Tried everything i can think of and it still doesn't work

Asked by bernie.colley 3 days ago

Last reply by p1977s 20 hours ago

Confirmation code email

Not receiving confirmation code email. I have checked the spam folder, am checking emails on three devices and have added the Firefox email to my contacts. Have tried 6 t… (read more)

Not receiving confirmation code email. I have checked the spam folder, am checking emails on three devices and have added the Firefox email to my contacts. Have tried 6 times.

Asked by dannyblay 6 days ago

Last reply by RobertJ 6 days ago

Checking Mail Server Capabilities

Hi There, My email keeps getting hung up on 'checking mail server capabilities' when checking or sending emails, I have searched for this problem online however none of t… (read more)

Hi There,

My email keeps getting hung up on 'checking mail server capabilities' when checking or sending emails, I have searched for this problem online however none of the solutions seem to fix the problem, having done some digging it seems that the pc invloved (running windows 10) has recently added 2 updates from microsoft released 09/08/22 and ever since then it has stopped working, has anybody else come across this?

Asked by lee81 1 week ago

Last reply by christ1 4 days ago

Magnet downloads

How do I set up a torrent client as my default magnet downloader on Firefox? Checking the "always use box" does no good because every subsequent time the same requirement… (read more)

How do I set up a torrent client as my default magnet downloader on Firefox? Checking the "always use box" does no good because every subsequent time the same requirement is asked. I'm sure this question has been asked a million times and I don't understand why ticking the box once doesn't solve the problem Any assistance would be appreciated. Thank you.

Asked by cagey.k 1 week ago

Last reply by adnanrapp551 1 week ago

Images not printing at correct size but rest of page is :-(

When I create a file to print in Firefox ( in this case from Etsy ) the preview looks ok but when the file is printed or saved as a PDF then the text parts of the file ar… (read more)

When I create a file to print in Firefox ( in this case from Etsy ) the preview looks ok but when the file is printed or saved as a PDF then the text parts of the file are ok ... but the images are much too large.

You can see this on the attached images ... how it should look and how its coming out!?

Any help gratefully received :-)

Asked by ed209 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Pages Not Printing Correctly

A few days ago I started having issues with pages printing correctly. The page displays normal, but prints very zoomed in. I did not change any settings before this happe… (read more)

A few days ago I started having issues with pages printing correctly. The page displays normal, but prints very zoomed in. I did not change any settings before this happened (but I did update recently). I have tinkered with different printing settings (fit to page/scale and others) to try to solve the problem, but I cant seem to solve it. I also used the troubleshooting page to reset print settings, which also did nothing. If I download the page and open it from my desktop everything works like normal, but it is a bit of a pain to do every time. I have tried multiple websites and two different printers, so it seems to be a browser related issue. How do I fix this?

Computer is a Macbook Pro on 10.15.7, Firefox is version 103.0.1

Asked by ryan.rotwatches 2 weeks ago

Last reply by rescottcole 1 week ago

EDIT will not work for Address Book Contacts

Address Book > either All Address Books or Personal Address book about 1/3 of my contacts when I click there name and click "Edit" nothing happens. Please help! … (read more)

Address Book > either All Address Books or Personal Address book about 1/3 of my contacts when I click there name and click "Edit" nothing happens. Please help!

Asked by streamlineasset 2 weeks ago

Last reply by john.stevenson 2 weeks ago

signing in to my AT&T email account

I have had this email account forever and suddenly I'm given the message that I've tried too many times to sign in incorrectly. Well I haven't and now I need to get into… (read more)

I have had this email account forever and suddenly I'm given the message that I've tried too many times to sign in incorrectly. Well I haven't and now I need to get into my email. Why is this a problem and can I talk to someone to get help.

Asked by daphneneris 2 weeks ago

Last reply by cor-el 2 weeks ago

Searchgoose.com removal

My Firefox browser search engine has been redirected to Searchgoose.com. I have attempted to remove it using the instructions given in Malewarebytes, HitmanPro, and Supe… (read more)

My Firefox browser search engine has been redirected to Searchgoose.com. I have attempted to remove it using the instructions given in Malewarebytes, HitmanPro, and Superantispyware without success. My Firefox settings still show that Google is my default search engine and Searchgoose.com is not listed so I can remove it. Any suggestions on how I can remove searchgoose.com from my Windows 10 PC would be appreciated. The URL is https://www.searchgoose.com/?path=firefox/newtab&u=ea246c3c80cbfda0&subid=11118&channel=19. Thanks

Asked by lancasfr 1 month ago

Last reply by Dropa 1 month ago