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Incoming server already exists.

New domain just set up, added one email address with no problem, unable to add 2nd email from same domain, error message Incoming server already exists. Help please, quit… (read more)

New domain just set up, added one email address with no problem, unable to add 2nd email from same domain, error message Incoming server already exists. Help please, quite urgent to get this working.

Asked by tim233 1 week ago

Last reply by david 1 week ago

How can I edit online PDF document in the Firefox browser?

When I opened my Browser this morning (15 March 2023), I saw a message that I could edit PDF documents directly with Mozilla. There was a suggestion (button, I think) to… (read more)

When I opened my Browser this morning (15 March 2023), I saw a message that I could edit PDF documents directly with Mozilla. There was a suggestion (button, I think) to try it. I did. There was a sample letter. On the letter in light gray were comments like "Use the [I-bar} to write here" and "Use the [paint brush] to...." I have no idea where these icons are. Their pictures on the screen where the suggestions are given are not interactive.

Asked by Oneota 2 weeks ago

Last reply by Demozilla 1 week ago

'Incoming server already exists' and password problems

I have three computers, all on Windows 10. I also have my own domains. I am trying to change from POP to IMAP on all of the computers, and am having no success. I followe… (read more)

I have three computers, all on Windows 10. I also have my own domains. I am trying to change from POP to IMAP on all of the computers, and am having no success. I followed the instructions File->New->Existing account. IMAP was already checked, so I clicked on Done and it told me 'Incoming server already exists'. (Of course, I thought, it's an existing address.) Clicking on OK went back to Done and I can't get any further. The same thing happens when I click on POP to test it. I've been having a real battle with this, as I'm also trying to connect new addresses on the other domain, prior to eventually getting rid of the first one, and it doesn't like my password, even when I have just used it successfully on the host's webmail. I don't understand what I am doing wrong.

Asked by chps54 2 months ago

Last reply by christ1 2 months ago

Getting [object promise] when copying from IT Glue.

Hello, Since the latest upgrade to 111.0.1 i am unable to copy and paste passwords from IT Glue. IT Glue has a button to copy details to clipboard and when I do a paste… (read more)

Hello,

Since the latest upgrade to 111.0.1 i am unable to copy and paste passwords from IT Glue.

IT Glue has a button to copy details to clipboard and when I do a paste I get [object promise]

Asked by Alphanumbers 1 week ago

Last reply by ross.morrill 1 day ago

Extension button

I totally appreciate Firefox! but the new "extension puzzle button" really isn´t implemented well, I can´t move any extension around, customize or remove anything, very… (read more)

I totally appreciate Firefox!

but the new "extension puzzle button" really isn´t implemented well, I can´t move any extension around, customize or remove anything, very infuriating!

I like to only have a set amount of extension shown in that menu, so I don´t have them cluttering up my toolbar.

The extension icons are also massive in the drop down menu, which I would appreciate if I were on a device with touch, which I am NOT... So I am simply asking for more customization, since this button is a deal breaker for me! I presume this is also the case for a lot of other users.

And please also let us remove this button if we don´t want it. Firefox users really like being able to customize their lovely browser :)

Asked by Izumikek 2 months ago

Last reply by cor-el 1 week ago

Error 403 Forbidden

I can't log into harryanddavid.com anymore because I get this error message. I have cleared browser history and cookies, and rebooted with no success. … (read more)

I can't log into harryanddavid.com anymore because I get this error message. I have cleared browser history and cookies, and rebooted with no success.

Asked by daniel.beeker 3 months ago

Last reply by Dropa 3 months ago

Repeated duplicate messages in Thunderbird 102.4.0

For at least three months, I constantly get duplicates (two, three, four or five or more) of emails. This morning, for example, there were 21000 duplicates. I have a rem… (read more)

For at least three months, I constantly get duplicates (two, three, four or five or more) of emails. This morning, for example, there were 21000 duplicates. I have a remove duplicate tool, but would like this to stop altogether. It used to happen only on emails with large attachments, but now seems to be happening on all emails. My version of Thunderbird 102.4.0.

Asked by AudreyReb 5 months ago

Last reply by T7 2 weeks ago

Removing message threading from Thnderbird

Somehow my inbox started threading emails which is NOT what I want. How do I remove threading. Instructions I have found (clicking on the last column header ...) do not… (read more)

Somehow my inbox started threading emails which is NOT what I want.

How do I remove threading. Instructions I have found (clicking on the last column header ...) do not seem to work for me in version 102.9.1

Please help,

Thanks, [email removed from public]

Asked by david.abineri 2 days ago

Last reply by david 1 day ago

Last Pass not autofilling in Firefox

I've used the Last Pass application with Firefox for years but recently Last Pass isn't auto-filling anymore. It auto-fills fine with other browsers but has stopped with… (read more)

I've used the Last Pass application with Firefox for years but recently Last Pass isn't auto-filling anymore. It auto-fills fine with other browsers but has stopped with Firefox within the last week or so. Any help would be appreciated.

Andy

Asked by fishemail8 3 days ago

Last reply by Dropa 3 days ago

Unreadable emails

I received 3 emails on 16/03/23 which were readable. I need to recheck the information and they have become unreadable and seem to not be related to the original topic. … (read more)

I received 3 emails on 16/03/23 which were readable. I need to recheck the information and they have become unreadable and seem to not be related to the original topic. As this involves some payments to Paypal, I would like to be able to resolve the problem. Thank you

Asked by aviva172 1 week ago

Last reply by Toad-Hall 6 days ago

uninstalling fire fox

Im trying to uninstall fire fox cause i prefer another browser but when i press uninstall it doesn't to anything and i tried to search up the problem but nothing pops up … (read more)

Im trying to uninstall fire fox cause i prefer another browser but when i press uninstall it doesn't to anything and i tried to search up the problem but nothing pops up

Asked by maljevicvanja 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago