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  • Solved

Removing and adding back AOL email accounts

I use TB 68.8.1 with 4 AOL accounts, 3 of them are POP and 1 IMAP on a Windows 7 PC. AOL just sent a notice saying that by October 20th, I need to 1. download their apps… (read more)

I use TB 68.8.1 with 4 AOL accounts, 3 of them are POP and 1 IMAP on a Windows 7 PC. AOL just sent a notice saying that by October 20th, I need to 1. download their apps to my devices, not going to happen, 2. continue using a 3rd party client but remove and add back the accounts to reconfigure for their new security or 3. use a 1 time app password that must be redone every time you sign out. This option seems cumbersome since my computer is not on all the time. Do I really need to remove the accounts and re add or is it just some settings to change? If I have to remove the accounts what about my messages that are not saved in specific local folders? I had the Import/Export Tools but it had been disabled many version ago as legacy. Can this be done by creating a new profile before and moving messages after adding the accounts again? I do have EMailchemy which can save the messages but not sure about getting back into TB. Thanks

Asked by MikeZZ 2 months ago

Answered by sfhowes 2 months ago

  • Solved

firefox showing playing media next to windows volume meter

just yesterday i noticed that when i had any audio playing in firefox, the title shows up next to the volume meter when adjusting my computer's volume with keyboard keys.… (read more)

just yesterday i noticed that when i had any audio playing in firefox, the title shows up next to the volume meter when adjusting my computer's volume with keyboard keys. spotify used to do this when i used to use it and it was a pain to disable it. how do i disable it in firefox

Asked by muskratwaltz 2 months ago

Answered by TyDraniu 2 months ago

  • Solved

Printing PDF issue - Potential bug FF 82

Hello, I just recently installed FF 82 on my Mac (Catalina) and noticed a weird bug when printing PDF files. The printed page seems to have extra margins on the Top and l… (read more)

Hello, I just recently installed FF 82 on my Mac (Catalina) and noticed a weird bug when printing PDF files.

The printed page seems to have extra margins on the Top and left, so some of the info is printed off the page.

My FF version is not using the new print prompt that looks like Chrome's.

1) The document size is Letter 2) Printing with Letter paper selected and scale 100%. 3) Didn't change any margins or other settings. 4) Attached is what I got from the printer.

Is this a bug? Has anyone noticed something similar?

Asked by flavio-b 5 days ago

Answered by jscher2000 4 days ago

Lockwise and multiple usernames

I subscribe to a number of separate "Things" hosted by a single company (silly example) http://stuffstuff.co.uk. My user name for each of the separate things is "mr-sill… (read more)

I subscribe to a number of separate "Things" hosted by a single company (silly example) http://stuffstuff.co.uk. My user name for each of the separate things is "mr-silly@silly.co.uk" and the only thing that differentiates them is that each "Thing" requires a different password.

Thing 1 Username: mr-silly@silly.co.uk Password: 1sillything Thing 2 Username: mr-silly@silly.co.uk Password: 2anothersillything Thing 3 Username: mr-silly@silly.co.uk Password: 3moresillything

and so on...

Unfortunately this Lockwise thing will not permit this to happen, presenting the following stupid message.

"An entry for http://stuffstuff.co.uk with that username already exists. Go to existing entry?"

How do I get around this Lockwise silliness?

The email address is required as the user name by the company.

Don't suggest having a different email address for each user name, that is not possible.

While the question maybe posed in a silly manner  :-) I am quite serious about the problem. Thanks Ax

Asked by arturox 4 days ago

Very disappointed in lack of transition from Thunderbird 68 to 78

My issue is the lack of a heads-up from Mozilla Thunderbird about the downside to upgrading (I use the term loosely) from 68 to 78. Where was the warning that the add-ons… (read more)

My issue is the lack of a heads-up from Mozilla Thunderbird about the downside to upgrading (I use the term loosely) from 68 to 78. Where was the warning that the add-ons I was using would not work (and now, months later that there are STILL NO UPDATES to v78-compatible add-ons). I was not aware that there were profile and database changes that would occur making for problems for lots of users.

The forum is full of comments about these points so I'm not going to belabor with further feedback but I would like to emphasize that Thunderbird may very well have signed it's own obsolesence warrant for failing to take its customers base real needs into account. Fortunately for me a roll-back to 68 was easy since I had just done a full image backup.

I'm not really looking for "help" or a solution to a particular problem. But, respectfully, WTH were you thinking?

Asked by webweweave 3 days ago

Last reply by Toad-Hall 11 hours ago

TB Version 78.4 Incompatible with Earthlink ISP EMail Servers or visa versa

Immediately after updating TB to Version 78.4 my email accounts with Earthlink and Comcast ISP's stopped functioning (incoming and outgoing). I have used TB for over 5 ye… (read more)

Immediately after updating TB to Version 78.4 my email accounts with Earthlink and Comcast ISP's stopped functioning (incoming and outgoing). I have used TB for over 5 years and been running IMAP on all my email accounts with previous versions of TB without any issues. After trying fixes found on support forums (i.e. changing config setting security.tls.version.min from 3 to 1) I was able to get my Comcast accounts working but not my Earthlink account (which is my primary account). After 1 1/2 hours with Earthlink Tech support, I was told I needed to reinstall TB with the previous version that worked. For me this is unacceptable. Why use a specific Email client if new versions do'nt work with my ISP's or I need to tweak config files. This should all be transparent to the user. Can anyone help me with fixing my problem. Thanks.

Asked by RDM 3 days ago

Last reply by macLMHJ 2 hours ago

  • Solved

A chaque connexion je suis obligé de saisir les mots de passe de mes différentes adresses alors que j'ai bien coché la case "utiliser le gestionnaire"

Bonjour, A chaque connexion de Thunderbird, je suis obligé de ressaisir les mots de passe de mes différentes adresses + mot de passe principal alors que j'ai bien coché l… (read more)

Bonjour,

A chaque connexion de Thunderbird, je suis obligé de ressaisir les mots de passe de mes différentes adresses + mot de passe principal alors que j'ai bien coché la case "utiliser le gestionnaire de mot de passe" ...

J'ai tenté une désinstallation de Thunderbird et réinstallation mais cela n'a rien fait.

Je suis sous windows 10.

Merci de votre aide.

Asked by merlette 5 months ago

Answered by sfhowes 5 months ago

Cleaning up multiple accounts and retrieving lost folders after resetting Thunderbird

My Thunderbird account is in a bit of a mess and I need help to resolve the problem. It is on my iMac running Catalina OS15. History: Last week, after I changed my AT&… (read more)

My Thunderbird account is in a bit of a mess and I need help to resolve the problem. It is on my iMac running Catalina OS15. History: Last week, after I changed my AT&T/Yahoo email password, I had difficulty getting Thunderbird to accept the new password. I tried different server settings as well as creating a new profile and new accounts. Finally, AT&T support set up a security key, which allowed me to access my Thunderbird incoming email and to send outgoing email.

In setting up a new profile or account, I lost all of my saved folders. I was finally able to restore them from my Profile folder, but made mistakes during my attempts. I may have restored from the wrong Thunderbird folder, stored either in Documents or Library. Lots of extra system type files were imported as you can see in the first screen shot. I put them in the trash, but it won’t empty. The second screen shot shows the side bar with 3 different In/Out/Trash folders. Only one has my saved folders. Several hundred emails were downloaded from the server into the Inbox. However, the date range is only since the problem began, even in the Inbox above the saved folders. The third screen shot shows Tool/Account Settings which may show the extra local folder.

Lastly, I lost my other two identities that I had set up. I’m sorry this is long-winded, but hope the information helps someone to help me to clean up this mess.

Thanks, Delilah

Asked by DelilahR 5 months ago

Last reply by Toad-Hall 4 months ago

  • Solved

When will Firefox add a default chromecast on Firefox desktop?

Hello, It's been a while since the release date of chromecast on browsers.. Today, year 2020, all the chromium based browsers add chromecast (Edge, brave, chrome, etc..).… (read more)

Hello,

It's been a while since the release date of chromecast on browsers.. Today, year 2020, all the chromium based browsers add chromecast (Edge, brave, chrome, etc..). My favorite browser is firefox, and i am forced to use a chromium based browser to cast to my androidTV's. Sometimes i think to leave this browser and use a chromium based all the time.

I searched and installed chromecast extension to firefox and nothing works to me, and they are not user frindly as chromecast extension on chrome.

Can you tell me if you even think in add a chromecast extension in firefox by default?

Thanks,

Fabio BISPO

Asked by Fabio Bispo 4 months ago

Answered by the-edmeister 4 months ago

  • Solved

cannot log in to my Bank of Montreal online banking

cannot log in to my Bank of Montreal online banking!!! I've used Firefox for years, and for years I daily do my online banking. Now all of a sudden, without any warning I… (read more)

cannot log in to my Bank of Montreal online banking!!!

I've used Firefox for years, and for years I daily do my online banking.

Now all of a sudden, without any warning I cannot log into my bank account. I've tried clearing history, etc. I've tried the about:config change...

I can log in fine with Microsoft Edge.

My wife uses Firefox and she can log into the bank. I suspect that is because Firefox has not updated on her computer.

This is maddening, to put it mildly.

Asked by jedasa 3 months ago

Answered by FredMcD 3 months ago

This is a draft message

When I receive e-mails, the messages appear with the following message "This is a draft message". When I attempt to answer that e-mail, a copy of my reply e-mail appears … (read more)

When I receive e-mails, the messages appear with the following message "This is a draft message". When I attempt to answer that e-mail, a copy of my reply e-mail appears in my inbox. Why is this happening? How can I solve this problem? Thank you for any help.

Asked by mcaldwell11 3 months ago

Last reply by noelc 6 hours ago

  • Solved

Recover sync data after reseting password

I've changed my personal device and currently I only have Firefox installed for the device I am using. When logging in, I've restarted the account password, expecting tha… (read more)

I've changed my personal device and currently I only have Firefox installed for the device I am using. When logging in, I've restarted the account password, expecting that sync data from previous devices will be there even after password reset.

Now I've lost all my data, so is it possible to recover Firefox sync data in this scenario?

Asked by petrovicdjordje750 3 months ago

Answered by cor-el 3 months ago

  • Solved

Where have my logins gone?

I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I check the Logins and Passwords all have been cl… (read more)

I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I check the Logins and Passwords all have been cleared. I am now faced with the arduous task of resetting many many login credential. Poor advice from Mozilla.

Asked by jon.pearce26 2 months ago

Answered by cor-el 2 months ago

  • Solved

Can't send email - SMTP Error

Having used Thunderbird for many years, today I can't send mail, and recieved the attached message. My ISP offers an online mail option, and on that I CAN receive email, … (read more)

Having used Thunderbird for many years, today I can't send mail, and recieved the attached message.

My ISP offers an online mail option, and on that I CAN receive email, but I want to continue to use Thunderbird as I've used it for a long time, and have filed all of my archived emails.

Apparently, my SMTP settings are incorrect, but I've tried everything. I've also turned off my Norton Firewall and anti-virus, but still the same issue.

I can receive mail, but I just can't send.

SMTP settings also attached.

I am running Windows 10 and Thunderbird 68.11.0 32-bit.

Thanks.

Nigel

Asked by nckersh 2 months ago

Answered by EO4Wellness 2 months ago

  • Solved

78.2.1 Version multiple issues with changes. Can I roll back to previous versions

HI, My Thunderbird has recently auto-updated to V78.2.1 & there appear to be some major issue with it as follows: Previously when clicking the mouse on a any line in … (read more)

HI, My Thunderbird has recently auto-updated to V78.2.1 & there appear to be some major issue with it as follows:

Previously when clicking the mouse on a any line in any pane, that line would be highlighted so you would know what you are looking at when the mouse is moved. This no longer happens!

When new emails arrive into the email list pane the details are all invisible bar a small yellow star to the left until clicked on which then makes the text appear!

Backgrounds when replying to, forwarding or writing new mails are black!! Why on earth is this happening??

All of these issues are highly annoying & definitely NOT an improvement!

Is there any way of solving these & if not can I revert back to a previous version?

Thanks in advance for any advice. Regards

Asked by Myles 1 month ago

Answered by sfhowes 1 month ago

  • Solved

yahoo oauth2 signin stuck.

Thunderbird 68.11.0 Fedora 31 (last patched Sept. 17) Gnome I received the yahoo messages about sign-in changes coming next month. I saw the long thread in the Mozilla s… (read more)

Thunderbird 68.11.0 Fedora 31 (last patched Sept. 17) Gnome

I received the yahoo messages about sign-in changes coming next month. I saw the long thread in the Mozilla support about this. I did as that thread suggested.

  • I logged in to the e-mail account via Thunderbird.
  • I changed the Security Settings Authentication method to OAuth2.
  • I closed Thunderbird.
  • I logged out of my Fedora user account.
  • I logged back in to my Fedora user account.
  • I launched Thunderbird.

When I tried to go into the e-mail account, a small browser-like window appeared with the e-mail address already filled in. I clicked "Next". Then I get the message "Please reload the page and try again or use anothe browser.". Neither clicking "Next" again nor putting the cursor at the end of the e-mail address and hitting "enter" helps.

How do I log in to my yahoo e-mail account?

Asked by home user 1 month ago

Answered by sfhowes 1 month ago

  • Solved

Firefox Monitor - unable to find button to add new email addresses

I've been an avid user of Firefox Monitor for the past few months, but recently over the last few days when I go to https://monitor.firefox.com/user/dashboard and log in,… (read more)

I've been an avid user of Firefox Monitor for the past few months, but recently over the last few days when I go to https://monitor.firefox.com/user/dashboard and log in, I've been struggling to find the button that allows me to add new email addresses. I've searched the support article for Monitor for this information, but to no avail: https://support.mozilla.org/en-US/kb/firefox-monitor. So I was wondering if you could point me in the right direction?

Asked by Jonathan 1 month ago

Answered by Wesley Branton 1 month ago

Thunderbird for Android and mobile OS

As many linux distributions are starting to come in mobile segment like ubuntu touch, sailfish os,pure os, mobian and most widely used android settled mobile OS... pls pr… (read more)

As many linux distributions are starting to come in mobile segment like ubuntu touch, sailfish os,pure os, mobian and most widely used android settled mobile OS...

pls provide email client for this mobile os like firefox android and ios already been started.

Asked by Umang Vanani 1 month ago

Last reply by Umang Vanani 1 month ago