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Signing into Primary Email (rshearin@verizon.net) on Yahoo Mail is not working.

Yahoo Mail was down for HOURS last night. When it comes back up overnight, I can login to my secondary emails (Yahoo.com) but the correct password for rshearin@verizon.ne… (read more)

Yahoo Mail was down for HOURS last night. When it comes back up overnight, I can login to my secondary emails (Yahoo.com) but the correct password for rshearin@verizon.net responds "server error"

Yahoo washes their hands of it because it's a "third party app."

Asked by rshearin 3 days ago

Notifications from google calendar circumvent the "Do not Disturb" mode in Windows

While the other web sites notifications are suppressed during "Do not Disturb" (see https://www.bennish.net/web-notifications.html ) the notifications from https://calend… (read more)

While the other web sites notifications are suppressed during "Do not Disturb" (see https://www.bennish.net/web-notifications.html ) the notifications from https://calendar.google.com are still shown during games.

Asked by basinilya 6 hours ago

Need to delete account but email no longer exists

The email associated with my account was hacked and I am seeing suspicious activity around it still. So I am changing the email or deleting accounts I am no longer using.… (read more)

The email associated with my account was hacked and I am seeing suspicious activity around it still. So I am changing the email or deleting accounts I am no longer using. However, firefox wants to send a confirmation email to the one that no longer exists for me to change the email on the account. How do I proceed?

Asked by drklug 3 days ago

Poor quality of live video in Picture in Picture (PiP) mode

Hi Team, My laptop uses Window 11. On the web Bet365, I view live stream videos by Picture in Picture mode of Firefox and see that the quality of video is very bad. I te… (read more)

Hi Team,

My laptop uses Window 11. On the web Bet365, I view live stream videos by Picture in Picture mode of Firefox and see that the quality of video is very bad. I tested with Chrome and didn't see this issue. Is there any way to improve video quality of Firefox Picture in Picture mode?

Thanks!

Asked by tailevn 5 hours ago

Downloadhelper extension purchased on 23 of June 2024

Hi, On 06.23.24 I purchased an extension for Download helper to get rid of the QR-Code. Since the last update, it no longer recognizes this extension. Please help! My ac… (read more)

Hi, On 06.23.24 I purchased an extension for Download helper to get rid of the QR-Code. Since the last update, it no longer recognizes this extension. Please help! My account: didier.soder@gmx.ch Regards Didier

Asked by Didier 2 hours ago

Downloads Failing instantly

Whenever I try to download anything, it automatically fails. The problem just started recently and I don't know what could have caused it because I haven't done anything … (read more)

Whenever I try to download anything, it automatically fails. The problem just started recently and I don't know what could have caused it because I haven't done anything that could affect downloads to my knowledge. Things I've already tried are

  • Reinstalling firefox (including full uninstall via "Revo Uninstaller"
  • Updating firefox to the latest version (127)
  • Disabled all firewalls
  • Chose the save location
  • Disabled all parental controls in windows
  • Chose the "don't enable HTTPS mode" (https://support.mozilla.org/en-US/questions/1414064)
  • Tried firefox & windows safe mode (https://support.mozilla.org/en-US/questions/1442742)
  • Chose a different save location inside my computer (a folder other than downloads)
  • Cleared download history
  • Ran a chkdsk on windows

The thing is that everthing else of firefox works (browsing the web, watching videos, etc), it's only the downloads. It's also not a computer problem I think because I can download on other browsers (such as chrome and pale moon). Any help asap is appreciated.

Asked by NuGUndam123456789 3 days ago

All subfolders disappeared

All of the sudden my subfolders under Sent disappeared and even the Sent folder disappeared. Plus TB keeps asking me for my password which is a long series of letters, ie… (read more)

All of the sudden my subfolders under Sent disappeared and even the Sent folder disappeared. Plus TB keeps asking me for my password which is a long series of letters, ie. security key. Please help. There was very important info in those folders and I'm feeling kind of desparate. I uninstalled TB and reinstalled. Not fixed at all. Thank you.

Asked by deannie.scott 3 days ago

can not open banggood site and problems when using nordvpn

Good morning from Holland. I am amazed not being able to open sites like Banggood and a few others. Tried to delete all the controls on the item but it does not change t… (read more)

Good morning from Holland.

I am amazed not being able to open sites like Banggood and a few others. Tried to delete all the controls on the item but it does not change the behavior of Firefox. Please inform.

Hans Minekus The Netherlands

Asked by minekus1943 4 days ago

Delays in getting emails

In most recent iteration of Thunderbird, my emails arrive hours late... (They're also forwarded to other email addresses, and arrive on time there, so the issue seems to… (read more)

In most recent iteration of Thunderbird, my emails arrive hours late... (They're also forwarded to other email addresses, and arrive on time there, so the issue seems to be downloading into Thunderbird). It happens also when I "download now", that is, the emails that are on the server or downloaded on my other accounts don't download to Thunderbird. This can be anywhere from 2 hours to 12 hours late.

Asked by prepguru 4 days ago

How to Optimize Firefox for Home Improvement Websites?

Hello Mozilla Support Community, I'm a website owner passionate about home improvement and recently launched The Home and Town. I'm looking for advice on how to optimize… (read more)

Hello Mozilla Support Community,

I'm a website owner passionate about home improvement and recently launched The Home and Town. I'm looking for advice on how to optimize my site for better performance and user experience on Firefox. Are there specific settings or extensions that you recommend for enhancing the browsing experience on home improvement websites? Any tips on ensuring compatibility and speed would be greatly appreciated!

Thank you for your help!

Asked by Ahmad Shehzad 8 hours ago

POP Junk mail dissapears completely.

When I receive junk email, Thunderbird shows mail received (for example 10 emails) there are ...again for example 3 in my inbox and the other 7 are nowhere to be found. N… (read more)

When I receive junk email, Thunderbird shows mail received (for example 10 emails) there are ...again for example 3 in my inbox and the other 7 are nowhere to be found. Not in junk and not in trash. I am concerned that there might be some emails that are not junk that I am not able to get. I would like to be able to review the junk folder prior to deletion. What setting options do I need to change to make this happen? I am using pop email... Thanks!!

Asked by rick465 14 hours ago

Last reply by rick465 4 hours ago

Fake Firefox virus and payment warnings

I clicked on what may have been a malicious link last night. A Firefox message popped up immediately warning of viruses, so I exited out of Firefox and then ran a full M… (read more)

I clicked on what may have been a malicious link last night. A Firefox message popped up immediately warning of viruses, so I exited out of Firefox and then ran a full McAfee scan -- which found no viruses.

But I am now getting popup messages, purportedly from Firefox, warning me that my McAfee payment has been rejected (not true) and warning that Windows Security has located viruses. A capture of one is attached.

Note it says it's from qltuh.check-tl-ver-106-1.com.

Assuming these aren't legit, how do I remove them?

Thanks!

Tom White

Asked by tpw708 2 hours ago

Issues related to some settings in about:config (RLBox, shadow-stack protection)

I have two questions: 1. Will WASM and JIT be turned on or not affect the operation of RLBox? I currently have the following about:config settings set to false, I'm won… (read more)

I have two questions:

1. Will WASM and JIT be turned on or not affect the operation of RLBox?

I currently have the following about:config settings set to false, I'm wondering if this will cause the RLBox to not function?

javascript.options.ion javascript.options.baselinejit javascript.options.native_regexp javascript.options.asmjs javascript.options.wasm

I hope Mozilla staff will consider listing the operating status of RLBox in about:support, so that it will be clear at a glance.

2. Enabling "security.sandbox.content.shadow-stack.enabled" will cause add-ons to not function properly.

This setting seems to have been around for a long time. Is there any progress on this? Chrome has supported this feature for quite some time.

I would be grateful if you could help clarify this and inform me of the answer.

Asked by Nossiter 5 days ago

Old videos on lock screen

This has been bugging me for ages. Happened on Windows 10 and now on Windows 11. I start watching some video on YouTube or whatever, decide it's not useful/what I want, … (read more)

This has been bugging me for ages. Happened on Windows 10 and now on Windows 11.

I start watching some video on YouTube or whatever, decide it's not useful/what I want, stop playing it, close the tab or navigate away, but if my device locks, the controls for this old, discarded video, that I didn't want to watch, are on the lock screen.

I wouldn't mind if it was a video I was currently watching but it's somehow remembering the last thing I started to watch. I can see no hint anywhere else that it's still active in any way at all.

The only way to get rid seems to be to close Firfox.

This is very annoying because it seems you can't watch anything without Firefox remembering it and putting on the lock screen until the end of the session, so it could be cluttering things up all day unless I close everything and (in my case, because of prvicy settings) delete cookies and log myself out of most sites.

I've tried multiple searches but all I've found here is a post about turning off media.hardwaremediakeys.enabled but I don't actually want to do that, I just want Firefox to forget videos when I've closed the tab or navigated away from them.

Elsewhere I found a suggestion to disable dom.media.mediasession.enabled but that setting isn't found.

Any help much appreciated.

Asked by Pete 5 days ago

links and reading suggestions missing

After a forced shut down, my home page is suddenly blank. All my tabs are missing. All my most used links are missing. All the reading suggestions and pocket is missin… (read more)

After a forced shut down, my home page is suddenly blank. All my tabs are missing. All my most used links are missing. All the reading suggestions and pocket is missing.

Is there anyway to restore these items?

Asked by marilee2browndogs 5 days ago