Showing questions tagged: Show all questions
  • Locked

apparently FVD speed dial was blocked by mozilla today. My saved dials need to be recovered somehow.

Apparently Mozilla disabled FVD speed dial for all users today. My speed dials were my link to business stuff I need. Can anyone help me restore the dials or somehow tran… (read more)

Apparently Mozilla disabled FVD speed dial for all users today. My speed dials were my link to business stuff I need.

Can anyone help me restore the dials or somehow transfer them so that I can find them again?


Thanks david

Asked by davidr9 3 days ago

Last reply by Seburo 3 days ago

  • Solved

Cannot receive email using Thunderbird

Running T-bird 91.3.1 (latest). Few days ago, when I open Tbird, it goes to get mail but never succeeds, says connecting to pop.verizon.net at bottom. When I look at the … (read more)

Running T-bird 91.3.1 (latest). Few days ago, when I open Tbird, it goes to get mail but never succeeds, says connecting to pop.verizon.net at bottom. When I look at the table of Saved Logins" (on Privacy page) it only shows one entry: pop.verizon.net with my userid.

On my wife's PC, where Tbird works perfectly, there are 2 entries in the provider column: pop.verizon.net smtp.aol.com

My question is this- how do I create a saved password entry for smtp.aol.com? I believe that's my problem

Asked by Len 3 days ago

Answered by Len 3 days ago

  • Solved

Firefox as my only browser

Dear Support: I have tried all the setting I know of to make Firefox my only browser but I still get Chrome in the search window as the browser. How can I get rid of Chro… (read more)

Dear Support:

I have tried all the setting I know of to make Firefox my only browser but I still get Chrome in the search window as the browser. How can I get rid of Chrome? Or at least stop it from being used. Father Ron Weber

Asked by revrweber 3 days ago

Answered by James 3 days ago

  • Locked

Speed dials dissapeared today.

My speed dial disappeared today. I have business logins saved by speed dial so I am a bit desperate. I have restarted both firefox and the computer. I think I was not … (read more)

My speed dial disappeared today. I have business logins saved by speed dial so I am a bit desperate. I have restarted both firefox and the computer. I think I was not home when speed dial disappeared. I dont understand computers very well, I have mac OS 11.2.3. I don't know whether firefox was updated without my knowledge today. I have time machine and regular backups.

Asked by davidr9 3 days ago

Last reply by Seburo 3 days ago

  • Solved

smtp setting

Thunderbird 91.3.2 (64 bits)Windows 10 Stopped sending notes, message "cannot reach smtp server" Checked setting and found port is 465 . Corrected to 587 as instructed by… (read more)

Thunderbird 91.3.2 (64 bits)Windows 10

Stopped sending notes, message "cannot reach smtp server" Checked setting and found port is 465 . Corrected to 587 as instructed by provider. Setting changes without my intervention to 465!!!

ALso: provider instruct to use TLS, but choice is STARTTLS or SSL/TLS.

Asked by JJV 4 days ago

Answered by Toad-Hall 3 days ago

  • Solved

Perks for loyal members

Hi, I was wondering if you have ever considered offering perks to loyal members. I have been with Mozilla since 1998.(dropped Netscaped). Firefox is still my default brow… (read more)

Hi,

I was wondering if you have ever considered offering perks to loyal members.

I have been with Mozilla since 1998.(dropped Netscaped). Firefox is still my default browser on my phone and PC. I just installed Relay today. Found the $1.00us kind of odd. I believe it costs more to process. Be nice to see that waved for a 23 yr member.

Love you all Michele

Asked by Michele 3 days ago

Answered by Seburo 3 days ago

  • Solved

shrunk bbc websites

BBc websites have shrunk on my firefox browser.They are unusable since pcs dont have touch screens. Since Chrome is Ok and other sites Ok. I think either the bbc or firef… (read more)

BBc websites have shrunk on my firefox browser.They are unusable since pcs dont have touch screens. Since Chrome is Ok and other sites Ok. I think either the bbc or firefox have changed something to make them incompatable. The BBc weren't paricularly helpful. The chap on the telephone help line told me to go on line (unusable) or contact my computer manufacturer (me). I did not know Chrome was working OK, at the time. I am ok for the moment I will have to use Chrome and not use my desk top links.

Jonathan Sharpe

Asked by cosimodo 4 days ago

Answered by cor-el 4 days ago

  • Solved

Thunderbird email lost thanks to AOL

I have a Verizon email account. Verizon email was purchased by AOL a while back, so Verizon email is supported by AOL. AOL recently informed users that if you're using no… (read more)

I have a Verizon email account. Verizon email was purchased by AOL a while back, so Verizon email is supported by AOL. AOL recently informed users that if you're using non-AOL software to access email, the app's security needs to be updated to comply with AOL requirements. The Thunderbird instructions are to delete the AOL account and then add it back. Sadly (not being very bright!) I didn't realized that this would destroy all of my inbox subfolders, including a lot of critical emails. Is there any way to retrieve them? For what it's worth, the incoming mail server is pop.verizon.net.

THANK YOU!

Asked by jan.hostage 4 days ago

Answered by sfhowes 4 days ago

  • Solved

AOL security update asked to remove Verizon account from Thunderbird

How do I restore removed account after updating AOL security procedure? I have thousands of trash emails and sent emails that I need to recover. I am a donor. Larry Nolt… (read more)

How do I restore removed account after updating AOL security procedure? I have thousands of trash emails and sent emails that I need to recover.

I am a donor.

Larry Nolt

Asked by lmnolt 4 days ago

Answered by sfhowes 4 days ago

  • Solved

Editing tables for perfect column widths

Hi, I'm trying to compose a mailshot in Thunderbird. It's nothing elaborate, a main table with some others nested inside but I'm finding setting the column widths a night… (read more)

Hi, I'm trying to compose a mailshot in Thunderbird. It's nothing elaborate, a main table with some others nested inside but I'm finding setting the column widths a nightmare. I'd be happier I think doing the whole thing in HTML, like with Mail Chimp in the early days, when you had to switch to code to tweak the tables.

The current dialogue based system means some settings don't stick, presumably due to a conflict somewhere else in the table, but where? If I could see the whole table coding, it might become clear.

Or am I asking too much for what is basically an email programme?

Any insights greatly appreciated! :)

Bob

Asked by Bobm 1 week ago

Answered by Bobm 4 days ago

  • Solved

Unwanted drop down menus appear and get in the way of working with the site

I need to know how to stop the menus from opening -and keeping me from working with what I'm on - including bank statements. The subjects on the menus are not unlike tho… (read more)

I need to know how to stop the menus from opening -and keeping me from working with what I'm on - including bank statements. The subjects on the menus are not unlike those I see on the Firefox pull down menus! I can't explain it - do you know what I'm talking about????? THANKS!

Asked by maggiem14 6 days ago

Answered by TNorth 5 days ago

  • Solved

Thunderbird Error after successfully sending cannot write to sent folder after certificate change

Hi, I hope you can help me please with this issue that popped up today. The email server to which I have been connecting with Thunderbird had a certificate change yester… (read more)

Hi, I hope you can help me please with this issue that popped up today. The email server to which I have been connecting with Thunderbird had a certificate change yesterday. This happens every year and no problem has occurred before. Today with the first send of email with the new certificate Thunderbird warned of the issue and after accepting the certificate exception it successfully sent the email but produced the following error message. "Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors." With option to retry, save (locally) or Don't Save.

I tried removing the certificate from Thunderbird and trying again. Rebooting. Disabled Defender email filters for the smtp server all to no avail.

Running upon Windows 10 Professional, Thunderbird 91.3.2 (32-bit)

The email server is Exim 4 upon Debian Linux. Thanks for any help you can give on this. Regards Patrick

Asked by patrickbrosnan1 4 days ago

Answered by patrickbrosnan1 4 days ago

  • Solved

Can't save drafts or templates on Mac OS 11.6 with Thunderbird 91.2.1 - "copy failed"

When I try to save a draft or template email, it says "copy failed". Then the draft email freezes up. Send, spelling, save, etc are grayed out. I have restarted the co… (read more)

When I try to save a draft or template email, it says "copy failed". Then the draft email freezes up. Send, spelling, save, etc are grayed out. I have restarted the computer. I have deleted the Thunderbird app and reloaded it. I did not delete the Thunderbird data. Any suggestions will be appreciated

Asked by hopporter 3 weeks ago

Answered by Wayne Mery 1 week ago

  • Solved

Notifications

I would like to set the browser so that when a Notification comes in, Its window will not close until I click on it. Sometime one shows up, but I do not see/read it befor… (read more)

I would like to set the browser so that when a Notification comes in, Its window will not close until I click on it. Sometime one shows up, but I do not see/read it before it closes.

Asked by FredMcD 5 days ago

Answered by FredMcD 4 days ago

  • Solved

What happens to local stored mail if I delete account then re-create it

One of my email accounts is with Verizon / AOL. On my computer I use Thunderbird to access this email. It is no longer my main email account, but I do have a fair numbe… (read more)

One of my email accounts is with Verizon / AOL. On my computer I use Thunderbird to access this email. It is no longer my main email account, but I do have a fair number of old emails that are stored locally on my computer. I also occasionally get email on this account (that I may want to store locally).

AOL/Verizon has sent me an email saying that they don't want people "using non-AOL applications (such as third-party email, calendar, or contact applications) that may use a less secure sign-in method". By December 7 I have to take steps to make AOL / Verizon happy.

One method is to delete the Verizon account on Thunderbird, then re-create it. Once I do this, somehow AOL / Verizon and Thunderbird will set up a signin that will make AOL happy. (Sounds like magic to me.) This seems like the easiest to me, but I'm concerned that once I delete the Verizon.net email account from Thunderbird, when I re-create that account Thunderbird will no longer have access to these historical (for me) emails that I save locally. I don't want this to happen.

So will these old emails magically show up once I add back in my verizon.net email account? Or will I lose them. I would be very unhappy to lose them.

My other choice is to use an app password, but so far I've been unsuccessful figuring out how to logout from an email account on Thunderbird.

Asked by blitzfuge 1 week ago

Answered by christ1 1 week ago

  • Solved
  • Locked

Firefox not showing the "X" in Settings checkboxes!

Systems: MacMini (2018) running Mojave 10.14.6 Windows 10 Pro v20H2, build 19042.1165, experience pack 120.2212.3530.0 Ever since FF v89 when I go into FF Settings in ei… (read more)

Systems: MacMini (2018) running Mojave 10.14.6 Windows 10 Pro v20H2, build 19042.1165, experience pack 120.2212.3530.0

Ever since FF v89 when I go into FF Settings in either system none of the options I have selected display an 'X' in that option's checkbox. In previous versions when I clicked in an option's checkbox an 'X' would appear and disappear when clicked again.

No more.

I've tried changing the theme to Dark, Light, System . . . no change to this issue in either my Mac or pc: I cannot see an 'X' in any option's checkbox in FF Settings.

Please see attached screenshots. They are with "Dark" theme, but its the same no matter what theme I choose.

How to get my Settings choices to show that I have checked off this or that option?

Solution??

-((

Thanks!

Asked by JohnDohe 2 months ago

Answered by cor-el 2 months ago

  • Solved

Firefox Bookmarks, Tools, History Window Not Coming On Top

I am using: Mozilla Firefox 94.0 Linux Mint 20.2 Linux Kernel 5.4.0-90-generic In Firefox, the issue is with Bookmarks > Manage Bookmarks Tools > Downloads … (read more)

I am using:

  • Mozilla Firefox 94.0
  • Linux Mint 20.2
  • Linux Kernel 5.4.0-90-generic

In Firefox, the issue is with

  • Bookmarks > Manage Bookmarks
  • Tools > Downloads
  • History > Show All History

If I have opened Bookmarks then for some reason minimized the window , or clicked somewhere so the Bookmarks window is in the background , and I again click `Bookmarks > Manage Bookmarks` , nothing happens . My expectation in the Bookmark Window will come on top.

This is true for Download and History window as well.

If I have opened Bookmarks / Download / History then for some reason minimized the window , or clicked somewhere so the Bookmarks / Download / History window is in the background , and I again click `Bookmarks > Manage Bookmarks` or `Tools > Downloads` or `History > Show All History` nothing happens . My expectation in the Menu option I clicked, its Window will come on Top.

Just to be clear I have even tried by clicking `Always on Top` on the Bookmarks / Download / History window.

Why this is not happening?

Asked by ahmmad.ismail 1 week ago

Answered by jonzn4SUSE 1 week ago