All Products Support Forum

I received a Yahoo email which contained a set of 33 images, all of which display correctly in W10 and (pardon the expression) Edge. Attachment 0 shows 1 of the 33 images.

Of those 33 images, I can see only 13 using W10 and Ffx 88.0.1. The rest are blank spaces. Attachment 1 is one of the blanks.

Attachment 2 is the URL for one of the blanks. Attachment 3 is an error message that I hope might help to determine what's going on here.

What am I missing? Do I have my Ffx settings messed up? I'd appreciate a nudge in the right direction...thanks!

Thanks, I can now print e-mail attachments but a new problem has been created. I can no longer print e-mails themselves. Thunderbird just hangs on "Preparing preview" and never prints anything.

To help test some bugs in Firefox I installed Nightly a while ago alongside the regular Firefox.

Today when starting Nightly, it used the profile I use in the normal release Firefox, for work mostly. I exited almost immediately, but when I try to run the profile with regular Firefox, I get a warning that I'm using an older version of Firefox. See attached screenshot.

Is there a way to recover the profile?

Current FF version I have is 90.0.2 on Windows 64 bit.

Email Source starts with "From - {date}". Especially in Sent folder, but some emails seem to be really sent out with that line there.

What is this line, why is it there? Does the word From cause any trouble due to similarity with "From:" header?

Thanks, Kyriacos

I have two problems when navigating on any page:

1. incomplete texts in which letters disappear from each word.

2. color distortion in letters, images and icons with a green color.

thanks for your support ! here are some examples of both problems

Hello you good folk out there.

My issue is with facebook login. I accept cookies and then the accept cookie screen comes back, and back etc.

If I start in safe mode I am OK. I would like to start in full mode all the time!

Apple Mac, Big Sur 11.2.2 using Firefox and Duck Duck Go

A Firefox update a few years back blocked my viewing of my ISP Plusnet bills. I can access all the Plusnet website but I cannot view my bills unless I open MS Edge which works fine. My Firefox updates automatically, current version 90.0.2. I have unblocked all extensions eg ABP and Disconnect. Can anyone help please ?

This must be easy to do but I can't find an answer. I have a template, I open the template, how to I add an address from the address book to send the message. All my searches give answers on how to save templates and how to open a template, but not an answer on this question. Thanks for any help.

Every time I open FireFox and then attempt to google a question, a Google notification opens like the one that appears in the upper right hand corner of the attached screen shot.

How do I shut this down.

I am using Firefox 90.0.2 on a Windows 10 Pro 64-bit computer. Windows 10 Version 20H2 (OS Build 19042.1110) Experience: Windows Feature Experience Pack 120.2212.3530.0

Any info will be much appreciated.

Please can anyone help me? I recently had a computer malfunction which necessitated a complete reinstall of Windows 10, erasing my existing C partition data. Needless to say, as Thunderbird keeps all Profiles data in the C partition, I lost ALL of my data. Fortunately I had been using Acronis True Image to back up my C drive contents, so I as able to get back my old data. However this meant that I had to create new Profiles to get Thunderbird to recognise the backed up data. My problem is this; is there a simple way, please, to merge the Profiles so that all my emails and addresses are in one Profile? Any advice or help will be gratefully received. (I have now set Acronis TI to backup the Profiles on a regular basis!)

Have an existing Gmail account that was working great for years with TB, now each time I try to open TB I get the error:

Login to account ".......@gmail.com failed with three boxes with these options:

Retry Enter New Password Cancel

Retry gives same error as above

Enter New passsword for .........@gmail.com is entered then OK (the correct password is there already) then same error as above!!!

In the email server settings for setting up Gmail to work with TB the instructions say:

Use the table below to update your client with the correct information. For help updating your settings, search your email client's Help Center for instructions on setting up IMAP.

Incoming Mail (IMAP) Server

imap.gmail.com

Requires SSL: Yes

Port: 993

Outgoing Mail (SMTP) Server

smtp.gmail.com

Requires SSL: Yes

Requires TLS: Yes (if available)

Requires Authentication: Yes

Port for SSL: 465

Port for TLS/STARTTLS: 587 Full Name or Display Name Your name Account Name, User name, or Email address Your full email address Password Your Gmail password

HOWEVER in the actual setup there the options for Security Settings are different than the instructions above:

For Incoming Server

Connection Security:

None STARTLS SSL/TLS

and for Authentication Method:

Normal Password Encrypted password Kerberos/GSSAPI NTLM TLS Certificate OAuth2

and the same options apply to SMTP outgoing Server setup screens

my port number settings are correct my emailname is correct the password is correct the account is setup as IMAP the server name is imap.gmail.com and the outgoing server name is smtp.gmail.com

my security settings both incoming and outgoing servers are:

for connection security: SSL/TLS for authentication Normal password

There is NO option to choose "requires authentication:yes" as in the instructions to setup

but unable to send or receive gmail thru thunderbird

Please help what option under security and authentication works? for both incoming and outgoing servers?

Thank you

I tried to download a PDF file, but the download failed. However, Mozilla still thinks it's downloading, shows the download meter (stuck on about 10%), and shows the file in the downloads list, even though I have deleted it from the list ("Clear downloads"). Clicking the "X" next to the file name also does nothing. What's up?

I am SO PISSED OFF AT THIS S*IT NOT WORKING RIGHT ON HERE! THE BROWSER IS FINE. IT. IS. YOUR. SITE. THAT. IS. TRASH.

Know under security. The list of where you were logged in. blah blah time ago. So I start logging them out. Then SUDDENLY this PIECE OF SH*T just STOPS DOING IT. Keep asking me the STUPID. QUESTION. WHY. I. WANT. TO. LOGOUT. That my friend is the MOST STUPID THING TO DEMAND TO LOGOUT! WTF! Is Mozilla finally gone NUTS?! I BET I AM NOT THE ONLY ONE. Man Mozilla. Used your stuff since the BEGINNING it was MADE. BUT DAMNIT! DON'T YOU DO THIS "FORUM SUPPORT" Like that DAMN GOOGLE! Argh this is SO STUPID!! ! Oh the BEST ONE is NOT BEING ABLE TO CHANGE THAT DAMN PICTURE ON THE TOP RIGHT!!! /\ RIGHT UP THERE! SCREAM!!! YOU JUST BEAT GOOGLE. Wtf! MAN WTF? Oh I KNOW I AM NOT THE ONLY ONE HERE. YOUR. DAMN. MENU. BUTTON. DOES. NOT. WORK. DAMNIT!!! Put it this way AS OF Today if YOU DO NOT GIVE ME AN ANSWER. Boy you BETTER hope these real experts have the answer. I AM SO PISSED OFF AT YOUR STUPID "KIDDY MENUS" man. WE INSTALL FIREFOX OVER CHROME BECAUSE WE ARE MOSTLY EXPERTS YOU DINGBATS! And for F**K SAKE! BACK. UP. THE. PASSWORD. INFORMATION. WHEN. WE. CHANGE. OR. RESET. THE. SERVICE. SO. WE. CAN. GO. BACK. TO. IT. IF. WE. NEED. TO. Why didn't you think of this already?! Stored backup on the client's DEVICE. Remember. It is ENCRYPTED. Argh. Please someone who is a real expert help me with this. The ones who take their own time. To help. Your all amazing. Wish those asses would have a help staff... Hah. I will give them a break. Google is the antichrist of huge companies with names like Microsoft and... cough copy lifting. Can they NEVER come up with it from SCRATCH? This is like Jeff Goldbloom in Jarassic Park! (I KNOW I sp'ed on that.) Ever notice how ALL the new software "kind of works". Makes me sick. Anyway. Remember him saying they didn't make it themselves. Just slapped a Google label on it.. hahah... Am sure there are MILLIONS OF us that feel that way. I figure he had the perfect description. Who the hell makes the "change your avatar" not work and EXPECT you to TRUST them with ALL your PRIVATE passwords. Logins. And be this moronic! Never thought I would be saying that about Mozilla. Wtf Happened? You hire people from Google? I am feeling all your guys pain for you man. This is some real stupid sh*t! Talking about wasting time when you don't have a beer. I just lost all my damned passwords. Because it did not save them at all. Having the DAMNED ENCRYPTED FILE ON OUR HARDWARE will NOT "compromise" it. WHY didn't you think of this already? I REALLY wanted that beer. I was SO PISSED I almost did something I have NEVER done before. I ALMOST installed Microsoft's explorer crap for Android. Hah. How fitting they put that on Google. That is SUCH a smack in their face. Anyway, here's your image everyone hates to see. I am sure... Go figure. Now that button down there does not work. No. I turned off all add-ons, even the extra protection in Firefox is off. And I can not press that DAMNED "Browse..." button. Wtf man. I really wish I had that beer...

I have already asked this question and has gotten the same solution as (https://support.mozilla.org/en-US/questions/1290163) and it doesn't make any sense. I am on Firefox version 90.0.2 (20210721174149), and would love if someone could give me a solution that makes sense, works, and isn't a copy-paste of another answer. (Sorry if I sound rude, I'm just very annoyed.)

I am having Thunderbird problems with downloading Verizon emails. This problem started Monday, July 12th.

I cannot send or receive Verizon emails on Thunderbird. I am using Thunderbird 78.12.0 (64 bit).

My Thunderbird account is set up for Incoming Verizon emails using Verizon POP Mail Server, pop.verizon.net, port 995.

My Thunderbird account is also set up for Outgoing email to Verizon Online SMTP Server, smtp.verizon.net, Port 465.

My Authentication Method is: Normal Password and my Connection Security is: SSL/TLS.

I get the following error message, from my provider Verizon/AOL: "Sending of password for user xxxxxxxxx@verizon.net did not succeed. Mail server pop.verizon.net responded: [SYS/TEMP] Server error - Please try again later. "Login to server pop.verizon.net with username xxxxxxxx@verizon.net failed".

I have tried deleting my passwords in Thunderbird "Options" and then re-entering them with no luck.

I have never had this problem before in all the years I have been using Thunderbird. On July 12th, something changed (software update?) at Verizon/AOL or something changed at Thunderbird to cause this problem. I believe this is true since it is a global issue (affecting many users).

Note: I can go out to AOL's web site and login to my Verizon account and read/send all emails.

I would appreciate any help -- thank you.

 -Steve-

Hello,

How can I permanently deactivate this nagging update reminder in the upper right corner (green arrow over Application Menu button) and frequent pop-ups in upper right corner where I have to repeatedly click on "Not Now"?

I'm not upgrading to v89 because the next update will once again BREAK my userChrome.css code and my user interface (with tabs on bottom and custom button images) will appear scrambled.

I'm quite tired of having to jump through hoops and search for CSS solutions to fix these issues every few updates. It causes me too much anxiety.

I'm sticking with v88.0.1 for the forseeable future.

How can I shut off this annoying update reminder permanently?

Thanks.