Showing questions tagged: Show all questions
  • Solved
  • Archived

I set my Mozilla Firefox to block pop ups but still continue to get pop ups. How do I stop the pop ups on my pc?

I have a new pc running Windows 10. After loading Mozilla Firefox, I went to tools; options; content; selected to Block pop-up windows but it doesn't work. Everytime I g… (read more)

I have a new pc running Windows 10. After loading Mozilla Firefox, I went to tools; options; content; selected to Block pop-up windows but it doesn't work. Everytime I go to a new site, multiple windows pop up all over the page. I am running McAfee Total Protection. I went to the firefox blog website, found the follow info, ran it and still no help.

Chosen Solution hi Cynthia.Wilson, from the data you've submitted, you appear to have malicious addons present. so please perform all these steps: 1. reset firefox (this will keep your bookmarks and passwords) 2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them. 3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well. Troubleshoot Firefox issues caused by malware

I have only McAfee add ons and it will it not let me activate my Adobe Acrobat DC - Create PDF or Adobe Flash Player.

Can you please help me with this issue? Thanks!

Asked by Junebug4591 5 years ago

Answered by jlam45 5 years ago

  • Solved
  • Archived

Remove link details when hovering

Sometimes when I am about to click on a link, suddenly there is a pop-up box offering all the link details, which I don't want, and which is extremely annoying. It invar… (read more)

Sometimes when I am about to click on a link, suddenly there is a pop-up box offering all the link details, which I don't want, and which is extremely annoying. It invariably obscures the link and prevents me from clicking on the link until I move the mouse pointer again, Trying to read an article in "The New Daily" for instance, is particularly annoying. Is this the fault of The New Daily or is it something to do with Firefox? I would be extremely grateful if you could show me how to turn this feature off.

Thank you guys! Wrinkly2

Asked by Wrinkly2 4 years ago

Answered by FredMcD 4 years ago

  • Solved
  • Locked
  • Archived

AliceWyman created a new revision to the document Get community support.

Is anyone else getting multiple emails supposedly from Mozilla Support like this : Summary: How to get community support for Mozilla products. Changes: --- [en-US] Get co… (read more)

Is anyone else getting multiple emails supposedly from Mozilla Support like this : Summary: How to get community support for Mozilla products.

Changes: --- [en-US] Get community support #178557 +++ [en-US] Get community support #182844 @@ -2,7 +2,7 @@

;
Get Help
 

-{note}Note: During the process of asking a question, you will be able to create an account or log in to an existing account if you are not signed in to Mozilla Support. {/note} +{note}Note: If you are not already signed in, you can create an account or sign in to Mozilla Support during the process of asking a question. This will change with Mozilla Support/Firefox Accounts integration, planned for July 2019. See this blog post for details.{/note}

If you want to add a screenshot to help explain your question, please also read:
*How do I create a screenshot of my problem?

Asked by oldbob2 1 year ago

Answered by TyDraniu 1 year ago

  • Locked
  • Archived

why is mozilla support so unhelpful

in the last few days I have posted two questions basically about the same issue first question I was given a response in a foreign language 2nd time I was give a respons… (read more)

in the last few days I have posted two questions basically about the same issue first question I was given a response in a foreign language 2nd time I was give a response by someone obviously using a totally different version of firefox

its not very useful to be frank !

Asked by eurosteve 7 years ago

Last reply by John99 7 years ago

  • Locked
  • Archived

My gmail was working normally and suddenly I stopped reciving emails

My gmail was working normally and for the past 4 days I haven't received any messages. I have 2 gmail account and only one had this problem. The setting as exactly the sa… (read more)

My gmail was working normally and for the past 4 days I haven't received any messages. I have 2 gmail account and only one had this problem. The setting as exactly the same. Pls help

Asked by adrianac 7 years ago

Last reply by Andrew 7 years ago

  • Locked
  • Archived

Expressing my freedom of speech, I disapprve of same-sex marriage. Should I stop using a company that doesn't allow its executives to express their views?

I certainly do not believe in discriminating anybody. Anybody, whatever their views. I would strongly object to a homosexual being discriminated against as a person. Howe… (read more)

I certainly do not believe in discriminating anybody. Anybody, whatever their views. I would strongly object to a homosexual being discriminated against as a person. However, I do not believe that this small section of society needs particular protection - indeed their views and wants are more than just taken into consideration. They become part of the defining stance of political correctness and woe to anyone who dares have a different view. People with Jewish, Christian or Islamic principles are literally spat upon. Doesn't speak well of the 'tolerance' of people of different opinions. My view, which I believe I am entitled to, is that homosexuality should certainly be allowed and not homosexuals should not be discriminated against. However, it is an abnormal, hedonistic activity and hardly to be praised or set out top be the same as a normal relationship. That is my view. It was also the view of your brave co-founder who has been hounded out for his opinions - in the 21st century. Therefore, having such unacceptable views, should I and the other 2 billion Jews, Christians and Muslims be required to stop using your organisation?

Asked by Gosh 7 years ago

Last reply by AliceWyman 7 years ago

  • Locked
  • Archived

how do i express my support for firefox and my disaproval for your CEO? He needs to step off 4 FF move forward, BYE,if push/shove take friends wt me

I'm gay. FF, CEO is a bigot ,who financially, supports GOP efforts, to deny freedom and civil rights to Gay Comunity. I always thought FF was about a responsible company … (read more)

I'm gay. FF, CEO is a bigot ,who financially, supports GOP efforts, to deny freedom and civil rights to Gay Comunity. I always thought FF was about a responsible company with an eye on the future and inclusion? Disappointed, and sadly, about to move on. I cant support injustice. Been a FF user since about 06-07', turned tons of friends on to Mozilla, love it. Sad day, I love products, but time for open minded CEO. Peace

Asked by sykat76 7 years ago

Last reply by AliceWyman 7 years ago

  • Solved
  • Archived

Did you guys really fire the inventor of Javascript?

Many people have been telling me to delete you guys from my computer. Quite frankly, I like your product. But I don't like the idea of censorship. If you really fired you… (read more)

Many people have been telling me to delete you guys from my computer. Quite frankly, I like your product. But I don't like the idea of censorship. If you really fired your CEO for his personal views from some non violent peaceful expression of them, well, that would be pretty lame. However, you can't trust the media these days, so I thought I would ask you directly.

Thanks much.

Asked by tpowala 7 years ago

Answered by James 7 years ago

  • Locked
  • Archived

Do you want to live in a world where people are not allowed opinions?

Do you remember when Americans were free to have an opinion, and we would accept those with different opinions than our own? I'm in my mid-20s, but I remember that time. … (read more)

Do you remember when Americans were free to have an opinion, and we would accept those with different opinions than our own? I'm in my mid-20s, but I remember that time. It seems to be gone now.

You have forced your CEO to "resign" from his position because of a witch hunt that was launched against him because of a donation he made 6 years ago. Really?

Is this really the kind of world you want to live in? Where everyone needs to think exactly the same, and anyone on the other side of the fence is labeled a bigot and gets fired from their job? In this case, Brendan Eich didn't even do anything or say anything stupid. He was just hired onto a position and the militant left jumped on it because of a donation he made in 2008. A time, I'm sure you realize, when people were much less accepting of the gay lifestyle than they are today. The big lunges that they have made come in the past couple years with people like George Takei winning over their acceptance.

My views on gay marriage and other related issues are not the problem here, and therefore I will not get into them. The problem is that a man who reached the top of your company was kicked off because of an opinion he held 6 years ago when it was not even controversial. If he were making the contributions today instead it would hold more merit, but it still should not dictate his job performance. As long as he's not going around holding a "God hates fags" sign, his political views do not have anything to do with his job performance and it does not affect your company.

However, that takes us into the real underlying problem here: you were attacked by these groups like GLAAD who make you fear for your own business because of your association with this man, and you gave in. You aren't the first company to do it, and you surely won't be the last. Yet, are you satisfied in doing this? By giving in to a group of people who attacked you because of who you hired, you have bowed to a bully. You were bullied into this decision and now you are reeling in hoping it doesn't hurt you too bad. Will the people who jumped on you suddenly become customers again? Will this decision alienate other customers?

America became the greatest country in the world because it was built by people who believed in themselves. I won't even get into anything political here. It was just about hard work, believing you can achieve things, and not letting anyone tell you otherwise. It was the belief that we could build a country where anyone could become anything if they put their mind to it and they didn't let anyone bully them into thinking otherwise. It was that determination that led us to invent the lightbulb, the automobile, and the airplane. It was that kind of ingenuity that allowed us to take charge of the internet and for companies like Mozilla to innovate the web as much as it has in 10 short years.

Tell me, how do you think any of that will be able to happen if everyone is watching their backs? How will we make more progress if people are afraid to say an opinion just in case they might be bullied because of it and lose their jobs?

Asked by Svengoolie 7 years ago

Last reply by AliceWyman 7 years ago

  • Locked
  • Archived

Like all other software companies, Mozilla is becoming complacent and their products antiquated.

A pervasive problem within the software world is a complacency in which they take no regard for the concerns of their customers while having neither incentive nor motivat… (read more)

A pervasive problem within the software world is a complacency in which they take no regard for the concerns of their customers while having neither incentive nor motivation to correct basic issues with their product. Take the issue with Firefox freezing up. Customers write to Mozilla with a concern about the Firefox problem, Mozilla’s response is to shift the blame to Flash. After contacting Flash, we discover they have shifted the blame to individual web sites. When addressing these concerns with a favorite web site, they blame either Firefox or Flash. Nobody accepts responsibility, nobody attempts to correct the problem, and Mozilla never takes the initiative to collaborate with Flash to ensure their product is top notch. Further, these companies do not even attempt to address the problem on their end and will never admit to having an issue with their product. The result is that I download Maxthon, Chrome, or some other browser. But Mozilla and Flash are not alone. iTunes is now a terrible product and the new iOS has several issues with no attempt on Apple’s part to fix the issues and Windows 8 is a ridiculous operating system designed for computer incompetent individuals. Instead of correcting software problems, these companies repeat the mantra that the issue is on the part of the customer and not with the software. While blaming the victim may be reasonable to a marketing rep, it alienates the victim and makes them eventually loath the company laying blame upon the customer’s doorstep.

Asked by Souperman 6 years ago

Last reply by philipp 6 years ago

  • Locked
  • Archived

IMAGES - In a search of me, images of me are incorrect. Can they be removed? Or just show photos that actually are me or from my website.

When I am in Mozilla Foxfire and do a search, I get transferred to Yahoo. Then I do a search for myself to see what comes up. Where it says "images" there are images of … (read more)

When I am in Mozilla Foxfire and do a search, I get transferred to Yahoo. Then I do a search for myself to see what comes up. Where it says "images" there are images of me that are incorrect. How do I get rid of these images? I would like to have actual photos of me, which are on web sites. Or photos from my own web site.

Asked by Lee2 6 years ago

Last reply by Lee2 6 years ago

  • Solved
  • Archived

How can I open Classic Shell in Firefox, to regain Start Button in Win8

I have downloaded and installed Classic Shell on my Asus laptop and I use Firefox. I am aiming to get Start button back. for Windows 8. Can't get the programme to open… (read more)

I have downloaded and installed Classic Shell on my Asus laptop and I use Firefox. I am aiming to get Start button back.

for Windows 8.

Can't get the programme to open so the 'shell' does not appear. The programme is there (can see it in 'uninstall programmes' ) but it does not seem to open. It talks about IE so maybe it won't work on Firefox? it does not come up as an add-on' in Firefox.

Advice welcomed please. I'm not very skilful on line so please can you explain carefully. Tell me if you need more info. Thank you.

Asked by Charliebody 5 years ago

Answered by Charliebody 5 years ago

  • Locked
  • Archived

Someone posted my decent but personal Craigslist ad in plain view when googled on Mozilla, falsely accusing me of being a scammer - can I have it removed?

I posted a decent but very personal ad on Craigslist several months ago. One of the responses was from a woman who seemed over-the-top friendly. In retrospect, I should h… (read more)

I posted a decent but very personal ad on Craigslist several months ago. One of the responses was from a woman who seemed over-the-top friendly. In retrospect, I should have been wary as she sent all sorts of "emoticoms" and dancing cartoon figures and was quite hyper in her enthusiasm for us to be friends (I still have her crazy messages saved) but I was going through a very hard time and thought that it might be fun and harmless chatting with her. She asked repeatedly for my personal email address and telephone number and when I sent them she responded no further. Last night I was horrified to discover, upon googling my name on Mozilla Firefox, that she had posted my ad and some of our correspondence, falsely accusing me of being a "SCAMMER" and providing "Highest!" spam score of "10.7." The site was blogspot.com and although there were many ramblings and collages there, googling my name showed this link making direct reference to me ("My city>personals>strictly platonic>Craigslist..." etc.). Certain people googling my name and finding this link could cause me great embarrassment and problems. Is there any way that I can have this posting removed - preferably without confronting the woman directly and risking raising her further ire? Once again, I said absolutely nothing in any way rude, threatening or improper either in my posting or limited correspondence with her. Your suggestions and advice will be greatly appreciated!

Asked by emelyaepicta 5 years ago

Last reply by user633449 5 years ago

  • Solved
  • Archived

what is the e-mail form looking for in the heading line prefixed Cc?

A lot of forums when supplying a pro-forma e-mail, have 3 headings to fill in. The middle of the three is prefixed " Cc" I don't know what that is looking for , and all… (read more)

A lot of forums when supplying a pro-forma e-mail, have 3 headings to fill in. The middle of the three is prefixed " Cc" I don't know what that is looking for , and all attempts to find out end in dead ends unrelated to the query. What does "Cc" look for in its content

Asked by w.greig 5 years ago

Answered by Scribe 5 years ago