All Products Community Forum

I have been using Easy Screenshot for years. Today I tried taking a screenshot and it opened a huge copy of the rectangular image I wanted to save in a new tab. Then there was no visible way to save the image. I used to get the option to save the image file in the same tab as the image I wanted to save. Took a screenshot and saved in Paint to show the contents of the Firefox window that image is huge and should have been 4 inches wide at most. Also the lack of how to save the image.

I'm wondering if this a because of the latest update. Firefox 147.0.1 X64 desktop WIN10 22h2 with ESU

When I tried reporting the problem on the add-on page the website it tried to connect to was not working so asking here for help.

https://mozilla.com.cn/addon/325-easyscreenshot/

My mail checker extension isn't working right in Firefox. Extension Link I was able to find an error using Developer Options but I don't know if the error is even related to the extension or if it is even useful. If anyone would help me, I would be very grateful.

Audio Equalizer and Amplifier(https://addons.mozilla.org/ru/firefox/addon/audio-equalizer-and-amplifier/) extension on Yandex Music(https://music.yandex.ru/) doesn't work, which was noticed only in Firefox. In other browsers, it worked correctly and without any problems, I don't understand what the problem is. PC rebooted, browser restarted, the extension uninstalled and installed again. How can this be fixed? The extension worked correctly in Chrome and Edge.

I have spent hours with Tech department and digital assistand department at Directv. Today they are telling me as long as I use Firefox I will be unable to access my account. I have paid to have my computer checked out and was told that it was updated and the system was working fine. How to I get Directv to recognize my system?

Overnight my PC had a normal software update. Since then, when I click the arrow symbol to download all attachments, nothing happens. The only way to download attachments now is to click the magnifying glass, then save. For my work I need to download multiple attachments from multiple emails a day so it's pretty inconvenient.

When is do a search in Firefox I noticed that it now searches with "rini.drorinat.com" is this still Firefox or have I been violated? I tried to look up this site but no success, could you help with this asap please?

I know the sites are secure (unless something is happening that I don't know about). I just want to get onto them, especially the Christmas site. Is it to do with Bitdefender?? I hope someone can help as the letter I want to write is getting time sensitive.

I always use the middle mouse button (pressing the scroll wheel) to open and close new tabs, but since the update, it doesn't work anymore and now types "=" if the cursor is in a text field. For context, I use an MX Master S3, mapped with Logi Options+.

Anyone else having this issue? How do I roll back to the previous version??

SOLVED: It was a bug with Logi Options+, not Firefox. When I hovered over the tab for the presets I had for CaptureOne, I noticed it also said Firefox. So seems something weird happened there. Deleted that preset and the issue in Firefox went away.

I couldn't find a way to delete this thread, though.

140.1.0 esr (64-bit) Windows 10

I get a stupid message saying "Installation aborted because the add-on appears to be corrupt."

But of course the file is not corrupt, others install it just fine. Is it because of the esr version..?? Thanks.

Hello, Iam using Bitdefender Secure Pass as passwordmanager, but since one or two weeks I have problems with the functionality on the laptop. I just can't open it. It is popping up and closing down immediately. Autofill in is not working as well. This is only when I use firefox, in chrome it is working. And on my mobile it is also working in firefox. I deinstalled and reinstalled the add on in firefox already. Afterwards it worked for a short time, but now it is the same again. Does somebody have experience with Bitdefender and an idea what I could do? Thank you in advance. Sabine

Trying to redeem an Amazon Gift card to my Amazon account and it is asking me for my PIN for Firefox/Mozilla which I don't have...won't take my password or my Microsoft PIN. Now what?

So I read on the website bato.to manhwas and at frist it was everything fine but then most of the page doesn't load I don't know why it's just half of the manhwa

There are other threads about this, but the solutions given haven't worked for me. I'm using Mullvad VPN, and whenever it's on, I cannot search for anything regardless of my search engine, and pretty much the only website that will open is Tumblr. For anything else, the URL will be in the bar at the top, but it won't do anything beyond that; it won't even show the loading symbol. It worked very briefly when I first got the VPN, but now it doesn't. Other browsers work with my VPN. What am I supposed to do?

Good afternoon,

I am trying to install UrbanVPN free on my firefox browser but it tells me that I can't have the extension.

Can you please help.

Kind regards.

Greg.

On my MacBook Pro laptop, when I minimize a Firefox tab I cannot access other apps on the laptop. I can see them, but they do not respond to a click on them until I unminimize a Firefox tab.