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Right Click Menu is Broken

My Firefox desktop app recently updated. After it updated, I now cannot access anything by right clicking. When I right click, a giant window of options shows up (see ima… (read more)

My Firefox desktop app recently updated. After it updated, I now cannot access anything by right clicking. When I right click, a giant window of options shows up (see image). It doesn't change no matter what I click on. When I try to select something in the giant window of options, nothing happens. I'm having a very hard time with it, particularly because I can't open links into new tabs now.

Asked by apoquogue 2 weeks ago

Last reply by cor-el 8 hours ago

Thunderbird Not Prompting for New Password After Email Password Change

We recently changed our email password on GoDaddy (Microsoft 365 email), but Thunderbird is still able to send and receive emails without prompting us to enter the new pa… (read more)

We recently changed our email password on GoDaddy (Microsoft 365 email), but Thunderbird is still able to send and receive emails without prompting us to enter the new password. Previously, after changing the password, Thunderbird would stop working and ask us to update the credentials.

Why is Thunderbird not prompting us to enter a new password? Is there a caching issue, or has something changed in Thunderbird's authentication process? What should we do to force Thunderbird to request the new password?

Asked by Yang Naomi 1 day ago

Last reply by DavidGG 9 hours ago

unable to log in at server. probably wrong configuration, username or password.

I am experiencing an issue with my email account in Thunderbird. I noticed that I can no longer receive emails, so I removed and reinstalled Thunderbird. After reconfigur… (read more)

I am experiencing an issue with my email account in Thunderbird. I noticed that I can no longer receive emails, so I removed and reinstalled Thunderbird. After reconfiguring my email account with the following settings, I received a yellow warning message.

At first, I suspected it was a password issue, so I reset my password in GoDaddy, but the same issue persists.

Asked by Yang Naomi 2 days ago

Last reply by DavidGG 9 hours ago

Open Previous Tab

I have looked on the web and continue to find all sorts of references on how to configure your browser to open the tabs I had open last time I closed the browser. I have… (read more)

I have looked on the web and continue to find all sorts of references on how to configure your browser to open the tabs I had open last time I closed the browser. I have the "Open previous windows and tabs" checked in the General settings....and it doesn't work! How is that? Any special thing I need to do to get it to work?

Asked by Vernon L Kury 1 month ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Thunderbird sending saved drafts.

Greetings, Thunderbird is sending the drafts it autosaves to the person I am emailing. I know that thunderbird to Gmail connectivity is, well, very bad to say the least… (read more)

Greetings,

Thunderbird is sending the drafts it autosaves to the person I am emailing.

I know that thunderbird to Gmail connectivity is, well, very bad to say the least, however I have only found one post online about it, which led not to answers.

PLEASE help.

Thanks in advance, -MK

Asked by Meigs 4 days ago

Last reply by DavidGG 3 days ago

Your PC doesn't have an app that can open this link. Try looking for a compatible app in the Microsoft Store.

Installed Firefox on my laptop. Already running on my desktop. Whenever I try to open a link, I get: Get an app to open this 'microsoft-edge' link Your PC doesn't hav… (read more)

Installed Firefox on my laptop. Already running on my desktop.

Whenever I try to open a link, I get: Get an app to open this 'microsoft-edge' link

Your PC doesn't have an app that can open this link. Try looking for a compatible app in the Microsoft Store.

Is this Microsofts way of saying "Use Edge?" Can I change settings to make it work?

Asked by PathMan 5 days ago

Last reply by John Son 3 days ago

Current Firefox from yahoo mail get error: Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over.

In current version of firefox when attempting to log in to yahoo.com I get the error message from AT&T: Something's gone wrong We may be having trouble with your con… (read more)

In current version of firefox when attempting to log in to yahoo.com I get the error message from AT&T:

Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over.


No error when using edge or chrome.

Asked by david.burlingame 4 days ago

Last reply by Linh Maihunglinh 3 days ago

Multiple inboxes have appeared

Hi I’m reaching out for some help as I’m troubleshooting a problem for an elderly friend who is frustrated by unexplained changes to her in box. I’ve done some self help… (read more)

Hi I’m reaching out for some help as I’m troubleshooting a problem for an elderly friend who is frustrated by unexplained changes to her in box. I’ve done some self help and trawled the web for basic answers but to no avail. I’ve uninstalled the program and did a fresh install but it returns the same problem that being she has started to get duplicate inboxes appear. She is unaware of any changes she has made to the settings so I’m struggling to undo anything. It’s possible it’s to do with compacting or purging from the information I’m reading but wondered if anyone reading this has any other areas for me to look at. I’m no pc wizard but have a basic understanding that helps me solve most of my own issues. Thanks for taking time to read🙏

Asked by tonto1065 4 days ago

Last reply by frisée 4 days ago

REMOVE lost Primary PASSWORD

Created date: 1/31/2025 9:49:29 PM Sender address: [edited from community support forum] @gmail.com Recipient addresses: Thunderbird Support Subject: After MANY years it … (read more)

Created date: 1/31/2025 9:49:29 PM Sender address: [edited from community support forum] @gmail.com Recipient addresses: Thunderbird Support Subject: After MANY years it appears that it may be time for me to give up on THUNDERBIRD email. I really love its functions, etc. All your info on how to remove a lost PASSWORD simply does NOT WORK !!! How about a simple instruction to rid the password so I can again access my EMAILS !!!

Asked by Robert Watson 5 days ago

Last reply by DavidGG 4 days ago

Autorefesh Pages

I now have the problem that I am on a large payment page and switch back and forth between FF and another app (to copy payment-relevant data). Unfortunately, FF does a pa… (read more)

I now have the problem that I am on a large payment page and switch back and forth between FF and another app (to copy payment-relevant data). Unfortunately, FF does a page refresh every time it is brought back to the foreground from the background. And all the data already entered is lost! This is a fairly well-known problem with FF on Android! Chromium manages this better and leaves the memory management to Android. Why can't FF do that? Why can't I switch off this feature? I can't edit any relevant websites with the FF. I have to use Chrome for that! Hooray!

Asked by me267 5 months ago

Last reply by blackberrybro125 4 days ago