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Two versions of Mozilla Firefox are installed on my PC.

Today I realized that I have installed two (2) versions of Mozilla Firefox on my Laptop PC which I rarely use. Both editions are 64-bit type but one is version 109.0.1 (1… (read more)

Today I realized that I have installed two (2) versions of Mozilla Firefox on my Laptop PC which I rarely use.

Both editions are 64-bit type but one is version 109.0.1 (11/04/2023) in

C:\Program Files\Mozilla Firefox and the other is version 128.0.3 (28/07/2024) in C:\Program Files (x86)/Mozilla Firefox.

I suppose it is illegal to have two versions of the same App., so the question is how can I delete the old version (109.0.1) without affecting or damaging the new version (128.0.3)?

Thank you, JOHN HATZITOLIOS

Asked by rogergr311049 1 year ago

Answered by rogergr311049 1 year ago

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Firefox asks for master password on startup

On my computer Firefox ask for the master password every time at startup. On other computers in my family, Firefox only ask for the Master Password when accessing a site … (read more)

On my computer Firefox ask for the master password every time at startup. On other computers in my family, Firefox only ask for the Master Password when accessing a site with a password. I tried : - to disable than reenable Master Password - start in SafeMode without success. How can I solve my issue ? Thanks in advance for your help

Asked by jp.levy 1 year ago

Answered by cor-el 1 year ago

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Why does Incognito/private browsing store cookies and history?

Recently transferred from Chrome. My understanding was Firefox private browsing was supposed to work similarly to chrome incognito mode; once you close the browser, all l… (read more)

Recently transferred from Chrome. My understanding was Firefox private browsing was supposed to work similarly to chrome incognito mode; once you close the browser, all local files are deleted and cookies are cleared.

However, with Firefox it maintains my logins. If I log into an account while private browsing and the close the browser, I’ll still be logged in next time I go to the website even if it’s days later (and I have never logged into this account in a non-private browsing window!)

I never had this issue using chrome incognito, so it seems to be a Firefox problem.

Is this just not something Firefox supports? Is there any way to prevent storage of cookies and private data?

Asked by tim153 7 months ago

Last reply by tim153 6 months ago

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Outlook says that it will no longer let third party mail apps like Thunderbird to access Outlook email as of September 16, 2024?

Outlook says that it will no longer let third party mail apps like Thunderbird to access Outlook email as of September 16, 2024? What do you recommend? "Action Needed – … (read more)

Outlook says that it will no longer let third party mail apps like Thunderbird to access Outlook email as of September 16, 2024? What do you recommend?

"Action Needed – You may lose access to some of your third-party mail and calendar apps

Update your sign-in technology before September 16th, 2024 to maintain email access.

The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of third-party email and calendar apps which ask you to sign in with only your Microsoft Account username and password. To keep you safe you will need to use a mail or calendar app which supports Microsoft’s modern authentication methods. If you do not act, your third-party email apps will no longer be able to access your Outlook.com, Hotmail or Live.com email address on September 16th.


What do you need to do?

If you are receiving this email, you are currently using an email or calendar app that uses a less secure authentication method to connect to your Outlook.com email account. You will need to upgrade your third-party mail and calendar app to a version which supports modern authentication methods.

Microsoft provides free versions of Outlook for your PC, Mac, iOS, and Android devices which can be easily downloaded and connect to your email account. Using an updated version of an Outlook application will ensure you are connecting in the most secure way.

How can you set up your Gmail, Apple Mail, or other third-party mail application?

Various non-Microsoft applications will have their own steps for connecting to your Outlook.com email account using modern authentication methods. See our help article - Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps. However, you may need to contact the creators of those applications to provide you with instructions. In many cases, simply removing and re-adding your account with the latest version of that application will configure it to use modern authentication methods.

Privacy Statement

Microsoft Corporation, One Microsoft Way, Redmond, WA 98052 USA"

Asked by benjamin.kurata 1 year ago

Answered by benjamin.kurata 1 year ago

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24.114.27.167 Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.0.0 Mobile Safari/537.36

24.114.27.167 Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.0.0 Mobile Safari/537.36Mozilla/5.0 (Linux; Android 10; K) AppleWebKi… (read more)

Asked by belainnov5 1 year ago

Last reply by belainnov5 1 year ago

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icloud sign in fails with firefox: "Failed to verify your identity. Try again."

Hi, I'm using Firefox 142 on Ubuntu 24.04. It's a fresh install. I cannot sign in icloud.com with Firefox even though it works with other browsers like Brave. I deleted a… (read more)

Hi, I'm using Firefox 142 on Ubuntu 24.04. It's a fresh install. I cannot sign in icloud.com with Firefox even though it works with other browsers like Brave. I deleted all cookies and site data and disabled extensions (KeePassXC). It doesn't help. I tried in new private window. No success. I copy my password from a password manager, so, no, I haven't mistyped it.

Here's what I do:

  1. Open Firefox and go to icloud.com
  2. Click on the "Sign In" button
  3. Enter my Apple-ID and click on the arrow on the right end of the "Email or Phone Number" field

At this point Brave behaves differently than Firefox. See below for how Brave behaves.

Firefox: -> A "Password" field appears (no buttons "Continue with Password" and "Sign in with Passkey")

  1. Enter my password and click on the arrow on the right end of the "Password" field

-> Error message "Failed to verify your identity. Try again" appears. See icloud.png

Brave: -> Two buttons "Continue with Password" and "Sign in with Passkey" appear. See icloud-with-brave.png

  1. Click on button "Continue with Password"

-> A "Password" field appears.

  1. Enter my password and click on the arrow on the right end of the "Password" field

-> 2FA code is sent to my iPhone -> "Two-Factor Authentication" form opens... etc. complete sign in successfully

Please help!

Unfortunately I cannot attach the HAR file from the login sequence because the password is included. However, I attached some screenshots from the Web Developer Tools. It seems to me that the login flow with Firefox is broken. I can't tell who's to blame, Apple of Firefox. The error message with Firefox is always the same, no matter whether I enter the correct password or rubbish. In Brave, however, there is a more precise error message when I enter a bad password. See icloud-with-brave-wrong-password.png

Asked by hg4vsq7k9h 6 months ago

Last reply by shop83 4 months ago

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How do we report browser issues?

Where do we report browser / load issues for Firefox Focus on iOS? For example, this site’s menu page loads automatically but is stuck in expanded mode. This doesn’t occu… (read more)

Where do we report browser / load issues for Firefox Focus on iOS?

For example, this site’s menu page loads automatically but is stuck in expanded mode. This doesn’t occur in Safari.

https://blooloop.us7.list-manage.com/track/click?u=b51ee8d1d61f48fc44b044e69&id=0fcf53a4df&e=7c9296edde

Thanks, J

Asked by expandedmind1 7 months ago

Last reply by susan keaton 7 months ago

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Remove "This time search with logo" on address bar

I turned on my PC after a long time, and it seems something about firefox has changed in the way I don't like. The logo to the extreme left of the address bar which shows… (read more)

I turned on my PC after a long time, and it seems something about firefox has changed in the way I don't like. The logo to the extreme left of the address bar which shows "This time search with" options on left-click is annoying to the eye. Picture attached below. Is there anyway you can remove/disable that logo with about://config or anything else.

Using latest version of Firefox on linux.

Asked by Rajarshi Datta 1 year ago

Answered by TyDraniu 1 year ago

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Firefox ESR - Remove/Delete Extension with GroupPolicy

Hi guys, I'm trying to uninstall an extension using a GPO, but it's not working. I've placed a GPO on the user's OU and configured the ID to be removed in the User-Part o… (read more)

Hi guys,

I'm trying to uninstall an extension using a GPO, but it's not working.

I've placed a GPO on the user's OU and configured the ID to be removed in the User-Part of that GPO. I previously retrieved the ID using about:debugging.

But nothing happens; the extension isn't removed. (Logoff/Logon/reboot/gpupdate /force .....)

128.11.0esr (64-Bit)

KeePassXC-Browser Extension

The GPOs for Edge and Chrome have the same function. Enter the ID there, and the extension is reliably removed.

Any suggestions? Thanks

Michael

Asked by michael.reiter 8 months ago

Last reply by Mike Kaply 8 months ago

How to sync android and computer messaging and to display sent messages on android.

Just purchased and set up Thunderbird on new Samsung Galaxy S25 phone. Message inbox works but Sent, trash, and no other message box displays. How to correct and set up. … (read more)

Just purchased and set up Thunderbird on new Samsung Galaxy S25 phone. Message inbox works but Sent, trash, and no other message box displays. How to correct and set up. Also how do you sync android Thunderbird phone app. w computer Thunderbird program. When I delete an inbox message on phone it is not deleted on computer Thunderbird program and vice versa . Computer is new build running Windows 11. Thanks for assistance. Techs at Verizon were unable to help.

Asked by Richard McClerin 2 months ago

Last reply by Richard McClerin 2 months ago

mpenzie tv

When I play YouTube videos in Firefox, the video stutters and drops frames, even at 480p. Audio keeps playing normally. This does not happen in Chrome on the same compute… (read more)

When I play YouTube videos in Firefox, the video stutters and drops frames, even at 480p. Audio keeps playing normally. This does not happen in Chrome on the same computer. The issue started about a week ago. I’m using Firefox on Windows 11 on a laptop. Restarting Firefox did not fix it.

Asked by MPENZI 2 months ago

Last reply by Paul 2 months ago

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Disappearance of saved groups tabs

Hello One morning about a week ago I woke up and opened my computer. Some update has probably been installed, and all the tab groups that I have diligently organized and … (read more)

Hello

One morning about a week ago I woke up and opened my computer. Some update has probably been installed, and all the tab groups that I have diligently organized and saved - disappeared!

The tabs disappeared and all the sites saved within them disappeared also.

Please your help

Asked by meirtu 9 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago