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Our systems have detected unusual traffic from your computer network

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network… (read more)

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. If I 'Allow' Google in the 'Exceptions - Cookies and Site Data' then I do not get the message, but it takes several seconds for Google display the resulting page. However, if I delete the cookies/cache the message will return and I have to redo the reCAPTCHA. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 147.0 (64), no additional Extensions or Plugins. Also I uninstalled and reinstalled Firefox.

Asked by Runky Rodo 1 day ago

Last reply by Denys 30 minutes ago

Instagram does not open

My instagram does not open on my firefox browser. I have cleard all the cookies and cashes. I tried Incongnito, hot spot sharing. I have tried everything its still not wo… (read more)

My instagram does not open on my firefox browser. I have cleard all the cookies and cashes. I tried Incongnito, hot spot sharing. I have tried everything its still not working. Can you help me?

Asked by vincent48 18 hours ago

Last reply by jonzn4SUSE 14 hours ago

Unable to utilize Sync | Backup

I am unable to follow instructions for activating Backup in Firefox. I don't even have a Manage Backup button. What I have in its place is: Backup Restore your data U… (read more)

I am unable to follow instructions for activating Backup in Firefox. I don't even have a Manage Backup button. What I have in its place is:

Backup

Restore your data Use a Firefox backup file from another device to restore your data.

Choose backup file...

Asked by mark.a.craig 14 hours ago

Last reply by jonzn4SUSE 14 hours ago

  • Solved

How to restore local folders when upgrading from windows 10 to windows 11

I upgraded from windows 10 to 11 My son was able to recover my e-mail folders, but some large folders are missing and the remainder only have e-mails from 2019 or earlier… (read more)

I upgraded from windows 10 to 11 My son was able to recover my e-mail folders, but some large folders are missing and the remainder only have e-mails from 2019 or earlier. How do I recover those e-mails? I am no longer conversant with the current technology or terminology. I need simplistic instructions.

Asked by Morley Verdier 3 weeks ago

Answered by david 2 weeks ago

Too many open tabs

When I open firefox it loads 14 different tabs, if you view it from the task manager in Windows. It only shows one tab, when homepage is opened initially but clearly it's… (read more)

When I open firefox it loads 14 different tabs, if you view it from the task manager in Windows. It only shows one tab, when homepage is opened initially but clearly it's loading more in the background.

I have run the troubleshoot function as well as restart app (within fierfox settings)

I have also emptied the cache

Asked by lloyd10093 2 days ago

Last reply by jonzn4SUSE 20 hours ago

I would like the previous version

Version 146.01 has me discombobulated. no shortcuts to add on anymore. can I have the previous version with my shortcuts? Moderator note: This question has been edited t… (read more)

Version 146.01 has me discombobulated. no shortcuts to add on anymore. can I have the previous version with my shortcuts?

Moderator note: This question has been edited to remove an unintended link and sensitive information. Moderator note: See also /questions/1560086.

Asked by Matt montelli 1 day ago

Last reply by Denys 1 day ago

unable to use x.com

Hello, for some time now, firefox focus is unable to load the x.com homepage; the app instantly tries to launch the X app. A provate tab in Firefox does NOT have the same… (read more)

Hello, for some time now, firefox focus is unable to load the x.com homepage; the app instantly tries to launch the X app. A provate tab in Firefox does NOT have the same issue. Please help and consider me available if you need to investigate further. Many thanks Alberto

Asked by marcuz 4 months ago

Last reply by 79522270892 4 months ago

to save an account

Hello everybody, I have 5 accounts managed with Thunderbird. They are named provider, provider-1 up to provider-4. I don't know, which Thunderbird-Account belongs to whi… (read more)

Hello everybody, I have 5 accounts managed with Thunderbird. They are named provider, provider-1 up to provider-4. I don't know, which Thunderbird-Account belongs to which Provider-Account. Is there any possibility to find out, which Thunderbird-Account belongs to which Provider-Account and to save one of these 5 Thunderbird-Accounts on disk?

Asked by wirth-lb 2 months ago

Last reply by david 2 days ago

Default Profile stuck on old UI despite being updated to the latest version (Windows 11)

Hi Mozilla Community, I am running Firefox on Windows 11 and I'm encountering a strange issue regarding the UI updates. The Issue: My Firefox browser updates automatica… (read more)

Hi Mozilla Community,

I am running Firefox on Windows 11 and I'm encountering a strange issue regarding the UI updates.

The Issue: My Firefox browser updates automatically to the latest version. However, my Default Profile is visually stuck on the old UI design. It does not reflect the recent interface changes associated with the update.

The Troubleshooting Context:

  • I have verified that the browser itself is technically updated (via Help > About Firefox).
  • The strange part: I have other Firefox profiles on this same machine. When I launch those profiles, they correctly display the new, updated UI.
  • This issue is isolated strictly to my main/default profile.

Has anyone experienced this mismatch where the version number is correct, but the UI fails to refresh on a specific profile? Is there a specific fix for this?

Thanks in advance for the help.

Asked by Yash Gandhi (Primary) 3 days ago

Last reply by Yash Gandhi (Primary) 2 days ago

  • Solved

Thunderbird won't show gmail contacts. Does show mail and calendar

I have installed Thunderbird with Zorin 18 and it won't show contacts. Google says that Thunderbird has full access to contacts. Attempt to manually add contacts fails w… (read more)

I have installed Thunderbird with Zorin 18 and it won't show contacts. Google says that Thunderbird has full access to contacts. Attempt to manually add contacts fails with message of "Can't connect to server". I did have to manually add the calendar to make that part work. Is this an uninstall and reinstall (Thunderbird that is) situation?

Thanks for your help

Ken

Asked by ken.barnett 1 week ago

Answered by Toad-Hall 2 days ago

Gmail not working

I can't open my Gmail in Firefox, my profile in Google Account on the top right Gmail is missing. When I click on this the the account box comes up with the blue line con… (read more)

I can't open my Gmail in Firefox, my profile in Google Account on the top right Gmail is missing. When I click on this the the account box comes up with the blue line continious running? When I click to open my Gmail the yellow loading box comes on top middle of Gmail

Asked by Bira 2 days ago

Last reply by jonzn4SUSE 2 days ago

Thunderbird Daily vs. Release version, subject line in bold format and email address display format

I recently went back from Thunderbird daily to the release channel when I set up my new PC. 1. On opening an email - The Subject display in Daily Version is Bold and a… (read more)

I recently went back from Thunderbird daily to the release channel when I set up my new PC.

1. On opening an email - The Subject display in Daily Version is Bold and according to the font as set in Thunderbird Settings. Just Perfect. It is not the same in the Release Channel. Looks not so nice.

2. In Release Channel -- under settings If I choose to display the "Name Only" under Message List for address display format. It ignores

3. Release channel is ver 146.0.1 .. If I go back to Thunderbird daily .. will I be able to use the same profile used for the Release channel?

With my thanks in advance

Asked by bengar 4 days ago

Last reply by Ed 3 days ago