Showing questions tagged:

I can’t identify which Firefox Relay email I used for DASAD and need help finding it quick.

Hello Firefox Support, I am currently trying to access my account on a platform called DESAD (D-A-S-A-D), but I am unable to identify which Firefox Relay email address I … (read more)

Hello Firefox Support, I am currently trying to access my account on a platform called DESAD (D-A-S-A-D), but I am unable to identify which Firefox Relay email address I used during registration. I have multiple Relay email masks, but I cannot determine which one is linked to the platform, and the Relay dashboard does not clearly show which email was used on specific websites. Because of this, I am unable to log in or recover my account. Please kindly help me confirm which Relay email was used for DESAD. Thank you for your support

Open 1

Every Time the Search Engine is Switched After a Query Has Already Been Searched, a New Tab Opens

Hello! I appreciate many niceties of the 148 update, but i'm having an issue resulting in many more tabs on Android mobile than I usually generate. When I search somethin… (read more)

Hello! I appreciate many niceties of the 148 update, but i'm having an issue resulting in many more tabs on Android mobile than I usually generate. When I search something and then want to sesrch the same query again using a different search engine (by selecting a different search engine from the tab bar menu) a new tab opens, leaving the query via the previous search engine open, and the current query of the current search engine in a new tab with focus. I'm aware that this behavior can be modified on desktop, but there is no such setting for android.

I would really love for this behavior to be reverted or optional, as it's made it so I need to clear out many tabs of duplicate queries (on different sesrch engines) and it makes me avoid using the built-in search engine switcher to prevent generating more tabs :( (which sucks because I have like 10+ custom searches and they're very useful!)

Open 4 1 72

android, disabling gesture hint causes tab switcher to open

On android phones, you can disable the gesture hint (white bar at bottom of screen). Other apps I have tried while having it disabled have no issue. With Firefox however.… (read more)

On android phones, you can disable the gesture hint (white bar at bottom of screen). Other apps I have tried while having it disabled have no issue. With Firefox however... when gesture hint is off and i swipe up from the bar, my finger is technically swiping at the address bar, which (aside of sending me to home - because that's what the up gesture does on the bottom) opens the tab switcher.

Open 3

two weeks ago i updated as asked. since then EVERYTHING has been a problem what th*** went wrong

just let me know how i can get things in order. i am not an expert in these fields, for years you have been good and, fairly, simple. now it is all a pain in the neck!! h… (read more)

just let me know how i can get things in order. i am not an expert in these fields, for years you have been good and, fairly, simple. now it is all a pain in the neck!! how do i correct this?

Open 1

Will Firefox on an Amazon Fire Tablet get a vpn?

TyDraniu, Thanks for your reply, but I should have clarified that I meant will Firefox on an Amazon Fire Tablet get a vpn? I read that Mozilla no longer supports Fire ta… (read more)

TyDraniu, Thanks for your reply, but I should have clarified that I meant will Firefox on an Amazon Fire Tablet get a vpn? I read that Mozilla no longer supports Fire tablets. Thank you

Open 2

Moto Android phone resprayed disconnect from Mozilla VPN.

Disconnect from home network repeatedly during the day. Have reinstalled, always on activated and allow in background. Nothing works. On my personal computer it never dis… (read more)

Disconnect from home network repeatedly during the day. Have reinstalled, always on activated and allow in background. Nothing works. On my personal computer it never disconnect s

Open 5

Firefox for Android issue that only affects one website?

I'm trying to troubleshoot a strange issue on a website I manage. Everything works as expected in Chrome on Android, but in Firefox for Android some users report layout a… (read more)

I'm trying to troubleshoot a strange issue on a website I manage. Everything works as expected in Chrome on Android, but in Firefox for Android some users report layout and image-loading problems that I haven't been able to reproduce consistently on my own devices. I've already checked caching, responsive design, and basic CSS issues, but the reports keep coming in. Has anyone dealt with a similar Firefox-specific issue before, and what ended up being the cause?

Open 3

Hi, I am using Firefox Beta on my android Huawei MediaPad M5 Lite and a OnePlus Pad 3 but since a recent update of Firefox beta I can no longer enter text in my Hosting UK webmail

Hi, I am using Firefox Beta on my android Huawei MediaPad M5 Lite and a OnePlus Pad 3. Since a recent update of Firefox beta I can no longer enter text into my Hosting… (read more)

Hi, I am using Firefox Beta on my android Huawei MediaPad M5 Lite and a OnePlus Pad 3. Since a recent update of Firefox beta I can no longer enter text into my Hosting UK webmail. If I access my webmail account via Google or Chrome the webmail account works fine. Could Firefox look into this or return to an earlier version that worked

Open 1

Account deletion without my request

I received the email below : Hello, You’re receiving this message because your user account CRYPTONIX on https://addons.mozilla.org/ has been deleted. This could have bee… (read more)

I received the email below : Hello,

You’re receiving this message because your user account CRYPTONIX on https://addons.mozilla.org/ has been deleted. This could have been done automatically if you recently deleted your Mozilla account.

Regards,

Mozilla Add-ons Team

I didn't request any deletion of my account but looks like my Mozilla account has been deleted completely, why ? I am so mad about this , why would Mozilla do this ? I received the email from address below nobody@mozilla.org

Please recover my account, I created another account with my email

Open 2 1

Why can my account use Firefox's built-in free VPN on Windows, but not on Android?

Why can my account use Firefox's built-in free VPN on Windows, but not on Android?Does the Android version of Firefox not have a built-in VPN function?Please answer my qu… (read more)

Why can my account use Firefox's built-in free VPN on Windows, but not on Android?Does the Android version of Firefox not have a built-in VPN function?Please answer my questions.

Open 3 2