All Products Support Forum

How can I stop Firefox refreshing each time I have to leave to approve a purchase or get Info for a form please. It's so frustrating. I literally tap back on the window and it updates. No one seems to know why.

Hello dear mozilla support! Im coming here with a question, will there be a addon like google translate on pc for android devices? Thanks!

Using: Mull 119v (firefox fork) android 12

I need to change the download folder from my phone intern memory to my SD card, but I don't see the option to do it, I've seen forum post of people saying It can be done by entering about:config in the browser, but that doesn't work.

I have used Firefox on many systems - MacOS, Linux, Winblows and mainly Android Cellphone.

"about:config" on a Cellphone has never worked, never worked consistently, or mainly been confused with Desktop Firefox :P

Hello?!? The future is mobile not stationary desktops  :P But I digress. Please dont misunderstand me - I love FF - but when I want "about:config" on A Cellphone - I WANT IT to actually work on a freaking cellphone  :P

Is the software config too much for International Mozilla to understand? Or has Mozilla had way to much input from everyone on the planet thus watering down an otherwise great browser?

Kind of rhetorical - I know it will never be fixed in favor of locking in a dieing desktop setup  :P

CYa/Bill

I recently downloaded Firefox and attempted to create an account- TWICE! When I attempt to use the Firefox account/ app I get a page saying I should download Firefox! I ALREADY DID!!!- TWICE. Have an application support technician check it out and FIX IT!

[removed email from public] CALL ME!!- [removed phone# from public]

If I can't resolve this issue within a week I'll give up & quit.

Firefox for Android is constantly hanging on my Xiaomi MI9 (Android 11). Let's say I open the Firefox, browsing some time, then open another tab and it's hanging. I had to force stop it and restart. This is happening every day multiple times per day. I also noticed that "Share" menu doesn't load anything, neither my devices nor applications, if the Firefox is about to start hanging. If I open any link in a new tab after I see that I cannot share the current page - it will be hanging. It also often starts hanging when I click the URL bar, when I try to copy the URL of the current page. I cannot willingly reproduce the issue. Sometimes it just works great no matter how much I was browsing and how many apps I switched. Sometimes it starts hanging very close after loading the browser. The very usual pattern is the following: I open the browser, start searching something, like "flight tickets", go to some site, and then open any link from this site in a new tab. And it starts hanging. This happens let's say 5-10 times per day. Sometimes it happens every time repeatedly, one after another. But sometimes not. I'm using latest version of Firefox from Play store.

Hello,

I am getting a frequent freeze in the Android app and then shortly after a crash. Info: - happens on FF, FF Beta, and FF Nightly,and reinstall/phone reset didn't fix. - Samsung Galaxy SM-G965U running Android 10. - every error starts with java.lang.OutofMemoryError. - it never happens just on startup, just on auto fill, or some of the similar crash reports I've seen around here. - it does appear to be site-specific, but sometimes the site works and sometimes it does not: if I close the last tab after a crash, it will usually work for awhile. - Sync and disabling Add-ons doesnt fix it, although perhaps its worse with uBlock Origin enabled (not conclusively)

Thanks for any suggestions.

edited for clarity