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[Firefox Android] Firefox freezes when I select an image on the main page of a Google search

I'm using Android 13 and Firefox is updated to the latest update. When I Google something and select an image, Firefox freezes and I either have to reload the page and th… (read more)

I'm using Android 13 and Firefox is updated to the latest update. When I Google something and select an image, Firefox freezes and I either have to reload the page and the image will load or I have to close & reopen the app and switch to the Images tab. This is on the main Google search page. Images selected in the Google Images tab work as expected.

Asked by popo 1 year ago

Answered by popo 1 year ago

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Pin toolbar to the top's been removed?

I am using Firefox nightly on Android. About two weeks ago I noticed that my toolbar got moved to the bottom after some update, while address bar is still at the top. I t… (read more)

I am using Firefox nightly on Android. About two weeks ago I noticed that my toolbar got moved to the bottom after some update, while address bar is still at the top. I tried looking for it in settings but couldn't find anything about toolbar, that's weird since I was able to customize it a few years ago when I installed Firefox for the first time. So I looked it up on the internet and they say that it's in Settings/Customize/Toolbar, but in my browser settings instead of Toolbar there is Address bar settings. Has toolbar's settings been moved somewhere else? It looks like in previous versions it was under Customize section.

The second attached image is from this video:

https://m.youtube.com/watch?v=20JU-KJL6rk

Asked by Littery 10 months ago

Answered by Littery 10 months ago

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what's the secret to Mozilla search bar?

I search for "desktop" and it returns "Web pages" "page" along with desktop. None of the 81 results answer the query, "what is the desktop site?" in settings. Why? Why r… (read more)

I search for "desktop" and it returns "Web pages" "page" along with desktop. None of the 81 results answer the query, "what is the desktop site?" in settings. Why? Why return random words? Why don't Boolean operators work? Please tell me the trick to searching, it's becoming a daily routine.

Asked by andy 1 year ago

Answered by andy 1 year ago

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Nothing is working at all after the update

Websites are not loading, search is not working. The app is not working at all. Tried closing and reopening FF, cleared cache, rebooting phone and few other settings but … (read more)

Websites are not loading, search is not working. The app is not working at all. Tried closing and reopening FF, cleared cache, rebooting phone and few other settings but nothing helped. Tried googling around the problem and most of the users are also facing same issue. It might be fixed by reinstalling the app but I CANNOT do that because my site data is important and I don't see any way to backup site data to my PC. Please help with the issue without losing FF app data.

Asked by Ravindra R 1 year ago

Answered by Paul 1 year ago

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google.com not displaying correctly

When I tapped on the firefox widget on my phone this morning, it showed "google.com" in the address bar but the page was blank. I checked this on my wife's phone and my t… (read more)

When I tapped on the firefox widget on my phone this morning, it showed "google.com" in the address bar but the page was blank. I checked this on my wife's phone and my tablet and the exact same thing happens. I tried turning off my two add blockers to see if that would make a difference but it did not. I then uninstalled and reinstalled firefox on my phone from the Google Store and logged back in and it still acted the same way. For fun, I then turned on "Desktop site" in the menu and then my normal google.com page opened up. When I turned off 'desktop site', it went back to a blank screen with the "home" icon, the address bar, number of tabs open box and the 3 dots menu bar showing on top, but nothing else. I then opened my computer and works fine on my desktop. So, not sure what is happening but definitely some problem with "google.com" address on firefox (unless I toggle on "desktop site".) I also cleared my cache (which of course, was completely empty when I deleted and then added on the firefox app at the google store). Seems like might be a problem on your end? Especially since seems to happen on all four android devices that I have. I've also attached screenshots of the two pages I get, the first regular, the second with 'desktop site' toggled on.

Asked by jim.sajdak 1 year ago

Answered by Paul 1 year ago

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Firefox crashes Android system and System UI processes after every image download

Firefox crashes Android system and System UI processes after every image download. It happens after every image download finishes. Firefox version in screenshots. … (read more)

Firefox crashes Android system and System UI processes after every image download.

It happens after every image download finishes.

Firefox version in screenshots.

Asked by ssssaaaa 1 year ago

Answered by Paul 1 year ago

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Firefox Printing - remove Header and Footer options missing

Hello, After Firefox removed about:config option from Beta and Nightly, can you tell me how to remove Header and Footer when I print documents? I don't want to include UR… (read more)

Hello, After Firefox removed about:config option from Beta and Nightly, can you tell me how to remove Header and Footer when I print documents? I don't want to include URL, dates, times etc. but a clean document or file?

Asked by DDimitrov 2 months ago

Last reply by jonzn4SUSE 2 months ago

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Crash caused by inactivity?

Hi, We use about ten Android tablets running Firefox in our shop for our employees to enter on a webpage daily some informations. Tablets are programmed to keep display … (read more)

Hi,

We use about ten Android tablets running Firefox in our shop for our employees to enter on a webpage daily some informations. Tablets are programmed to keep display active 24h/7d, firefox is pinned so the app stay opened and users don't go to other app. The extension LeechBlock NG prevent users from accessing other webistes. Everything work well except on mondays morning.

Without fault first person to try to connect on the website will see the app crash to the desktop. Since the app is pinned user will have to wait for a supervisor to come in and unpin the crashed (and invisible) app, re-launch it and pin it. Then it will work all week without issue as long as the tablet is used at least once a day. We recently added a new tablet which is used less than others and that one does crash during the week but never twice in same day. Here's the crash report that we have (I checked multiples tablets and they all share the same crash code):

99526033-8b07-4d48-9ea2-bf4b81157f56 mozilla.appservices.places.uniffi.PlacesApiException$UnexpectedPlacesException: reason=Invalid metadata observation: Observed view time is invalid (too long)


mozilla.appservices.places.uniffi.PlacesApiException$UnexpectedPlacesException: reason=Invalid metadata observation: Observed view time is invalid (too long)

at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.read(places.kt:21)
at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.read(places.kt:1)
at mozilla.appservices.places.uniffi.FfiConverter$DefaultImpls.liftFromRustBuffer(places.kt:13)
at mozilla.appservices.places.uniffi.FfiConverterRustBuffer$DefaultImpls.liftFromRustBuffer(places.kt:6)
at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.liftFromRustBuffer(places.kt:2)
at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.liftFromRustBuffer(places.kt:1)
at mozilla.appservices.places.uniffi.FfiConverterRustBuffer$DefaultImpls.lift(places.kt:7)
at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.lift(places.kt:3)
at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.lift(places.kt:2)
at mozilla.appservices.places.uniffi.PlacesApiException$ErrorHandler.lift(places.kt:2)
at mozilla.appservices.places.uniffi.PlacesApiException$ErrorHandler.lift(places.kt:1)
at mozilla.appservices.places.uniffi.PlacesConnection.noteHistoryMetadataObservation(places.kt:162)
at mozilla.appservices.places.PlacesWriterConnection.noteHistoryMetadataObservation(PlacesConnection.kt:19)
at mozilla.components.browser.storage.sync.PlacesHistoryStorage$noteHistoryMetadataObservation$2.invokeSuspend(PlacesHistoryStorage.kt:63)
at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9)
at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:107)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
at java.lang.Thread.run(Thread.java:923)
Suppressed: kotlinx.coroutines.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@57af652, java.util.concurrent.Executors$FinalizableDelegatedExecutorService@1d40d23]

Wondering if someone can help me decypher this to fix/prevent it. Is it the extension or browser itself that cause the crash if the page hasn't changed long enough? Thanks for suggestions (I will not consider "have you tried without the extension" as a valid suggestion)

Asked by SimonProulx2999 1 year ago

Answered by SimonProulx2999 1 year ago

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App Permissions: "download files without notification"

Hi everyone. I hope you're doing well. So, I've been thinking about downloading the Firefox browser for Android but I am worried. I saw this among the app permissions o… (read more)

Hi everyone. I hope you're doing well.

So, I've been thinking about downloading the Firefox browser for Android but I am worried.

I saw this among the app permissions on Google Play Store: "download files without notification". And I am worried.

And I need to know:

- What files does Firefox download without notification?

- Why does Firefox download files without notification?

- When does Firefox download files without notification?

- Why and how should I trust an app to the have the ability to download anything it desires at anytime it desires without my knowledge or my choice to accept or decline?

Could you please help me and tell how this app is safe?

Thanks. Have a good day!

Asked by 🌞 1 year ago

Answered by TyDraniu 1 year ago

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Unable to sync firefox Android with Desktop due to missing Sync Menu Item

According to https://support.mozilla.org/en-US/kb/how-set-firefox-sync-firefox-android, there should be a Sync and Save Date option in Firefox Android Menu, but it's nowe… (read more)

According to https://support.mozilla.org/en-US/kb/how-set-firefox-sync-firefox-android, there should be a Sync and Save Date option in Firefox Android Menu, but it's nowehere to be found.

Am currently using the latest version of Firefox

See attached screenshot.

Asked by myxsys 1 year ago

Answered by Paul 1 year ago

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Unable to rearrange tabs on Firefox Nightly for Android.

Previously I was able to rearrange the tabs in Firefox Nightly for Android in what ever order I wanted. This appears to no longer be the case after I updated it. I am ask… (read more)

Previously I was able to rearrange the tabs in Firefox Nightly for Android in what ever order I wanted. This appears to no longer be the case after I updated it. I am asking to see if this is a bug, or said feature was removed on purpose.

Asked by Jaoheah 1 year ago

Answered by TyDraniu 1 year ago

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JavaScript

Hello. I have the most recent update for Android Firefox. Suddenly I can not watch videos because it says my JavaScript is off. I have not done anything to change any … (read more)

Hello. I have the most recent update for Android Firefox. Suddenly I can not watch videos because it says my JavaScript is off. I have not done anything to change any settings. And I am unable to get into "About:Config" to change anything. The version of Android Firefox is 117.0. I would appreciate a response as soon as possible. Thank you so much. Sincerely, Steven Nickerson [email address]

Asked by Nicolas 1 year ago

Answered by Nicolas 1 year ago

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Parts of the text are missing on various sited to various degrees

On various sites, e.g. DuckDuckGo search results, parts of the text are missing. Sometimes it's one or more complete lines, sometimes it's part of the line (left, right, … (read more)

On various sites, e.g. DuckDuckGo search results, parts of the text are missing. Sometimes it's one or more complete lines, sometimes it's part of the line (left, right, middle, upper, lower part). It looks like rectangles in background colour hide the text. Zooming changes the affected zones and generally makes more an more text visible again. Selecting the missing text also makes it visible. This happens on only one device. Complete deinstallation and reinstallation of Firefox for Android didn't help.

Asked by Garrett24 1 year ago

Answered by Paul 1 year ago

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Mozilla 120 Hard-Freezing my Android 11 Phone

Hello, Firefox 120 is freezing my Android 11 phone when I start typing on the search bar (weirdly it start to happens when a space is inserted). It freezes so hard that … (read more)

Hello,

Firefox 120 is freezing my Android 11 phone when I start typing on the search bar (weirdly it start to happens when a space is inserted). It freezes so hard that pretty much it takes 30-min to 1 hour for the phone to restart or the battery to drain.

Reverting to 119.1.1 solves the problem immediately.

My guess would be that maybe the search bar or the suggestion related code introduced something weird, as I do have a lot of bookmarks. Nevertheless, it's definitely a new issue (been using Firefox mobile since first day around 2010) and introduced in 120.0.

Since the phone is hard freezing, I can't even connect in ADB and try to see any message hinting at what's wrong. If there's a crash trace maybe some info could be dug there.

Thanks in advance for the help!

Asked by hatt.droid 1 year ago

Answered by hatt.droid 1 year ago

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Bookmark won't appear back on homepage

I recently downloaded Firefox on my Android device. It's been fine. However today, there was an issue. I have the settings set on my phone so bookmarks appear on the home… (read more)

I recently downloaded Firefox on my Android device. It's been fine. However today, there was an issue. I have the settings set on my phone so bookmarks appear on the homepage. However, today, for some reason, the bookmark on the homepage was glitched. I'm not sure why, but I figured I just had to reset it. So I go rid of the bookmark on the homepage, and redid the bookmark. It was working again, but now, the bookmark isn't appearing on the homepage anymore. It's just a blank homepage, even though my settings are still the same. I've turned the settings on and off, reset fire fox, cleared cache, and the bookmark still isn't showing up. Pleas help me.

Asked by gracepayne 7 months ago

Answered by Khalid 7 months ago

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android app does not work

The android does not work anymore, it happened last week. I have reinstalled the app but that does not work. In the image is an example what I see when I try to open a we… (read more)

The android does not work anymore, it happened last week. I have reinstalled the app but that does not work. In the image is an example what I see when I try to open a webpage. The webpage won't begin with loading.

Asked by WeiDe 1 year ago

Answered by Paul 1 year ago

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A suggestion regarding accounts

Hello, My name is Nyayesh Abdollahi and I have a suggestion for Firefox; I've earlier been unable to access an account I created because the e-mail connected to it had b… (read more)

Hello,

My name is Nyayesh Abdollahi and I have a suggestion for Firefox; I've earlier been unable to access an account I created because the e-mail connected to it had been deleten.

This seems to me a proper weakness in Firefox and perhaps should be ameliorated...?

I just wanted to let you know this because I do think it's the best browser around.

If the problem has already been adressed, my apologies.

Kind regards, Nyayesh Abdollahi

Asked by Nyayesh Abdollahi 2 years ago

Answered by Paul 2 years ago