All Products Support Forum

Recently my m firefox updated and its asking for master password randomly even though i have not set any master password and i am also not trying to sync.. i checked that after setting up master password then also same problem is repeating..

Dear volunteers,.. y'all do tremendously valuable work ... adding to the wisdom of the cloud/crowd. Many times I solved a problem by just looking for postings of others who had the similar problem, but now I had to become a member of this community to ask about this problem. The only thing I could find that sort of addressed (I think??) my problem was https://bugzilla.mozilla.org/show_bug.cgi?id=499233 But I don't understand that tech-talk.

Anyways ... on July 6 the build in password manager stopped responding to my old and tested master password. The password manager just keeps asking for it... as if my password is wrong - but it is not. I have been using the same password for a few years and never changed it. Prior to this mysterious behaviour I did nothing special to my computer or to Firefox. I'm on Win7 with up to date virus and malware protection.

The thing that makes me think that it is not a question of the wrong password, is that after much fiddling in the section "settings and security" with it's options like resetting, changing, removing or showing passwords ... suddenly my old and trusted master password was accepted again (!) but only in the "change master password" field. So I did change my master password into exactly the same old master password that had worked for the last years. I than closed Firefox ... started it again ... went to a site for which it keeps my password .. entered my (old-new) master password ... and bingo it was again accepted. Joy :) The next day however password manager again refused to cooperate! And now 'it' does not fall any more for the procedure to change the master password. I do know about typo's, and I do sometimes use the copy/paste method from hidden plain text files. When password manager finally accepted my password again ... I did - to be extra certain - a keyboard input in the first field and a copy/paste input in the second field and that was accepted by the password manager. Any one ever heard of such a thing?

After I restarted my computer today, my master password is not being recognized even after using it a few hours ago. I know it's the right one. I have tried at least 10 times and it will not recognize it. And I can't change the password with my Master Password so I'm caught in a hard place. What can I do?

Updated to Windows 10. Suddenly, in Firefox, master password popup appears every time a login is needed. Pop-up can be removed by clicking cross without entering password. However, log-in passwords are still remembered, and still work, without entering master.

Checked security setting, and yes, master password is now set. It wasn't set before. So it's set, but presumably without a password. Can it be unset without losing all previous remembered passwords?

mozilla ana parolayı unuttum, artık kullanmakta istemiyorum. mozillayı kaldırdım, tekrardan kurdum ama hala ana parola istiyor, ve ekranı geçemedğim için kullanamıyorum. ana parolayı silmem, yada kaldırmam lazım, lütfen yardım

I set a master password for opening Mozilla Firefox. After doing so I was prompted with a question about quiting firefox if the password window was cancelled. I didn't understand the question fully so I just pressed cancel. Now I realize that firefox will open if the "cancel" button is selected on the master password window. This is not what I wanted. I don't want to reset my password but just change the setting so that Firefox does not open when a person selects cancel instead of entering the password. How do I make this change with out resetting my password?

On one of my computers when I open firefox the master login requiring me to type my master password has disappeared. But when i go to any of my sites the passwords are in use as if I had. This means anyone with access to this computer can access any of my secured sites. How do I fix this.

Thanks

This has been consistent during the last 4 or 5 updates. I am currently using a version of Firefox that allows me to use PasswordBox. When I start Firefox I get two Master Password boxes. I will fill in the password in the top one and close the other one and Firefox will start normally. Why are there two boxes? How do I get rid of the second one?

My grandchildren use my computer when visiting. If they Click on Firefox it Automatically opens. How can I remove my Password in order to manually enter it when I sign in? Thank you. rm

Instead of showing a password dialog on every startup, I want to change the behavior to more like Firefox for Android where the password is asked only when a site with a password that has been saved in Firefox is opened (and only for the first site, it is remembered for all later instanced as long as Firefox is not closed).

this trouble began when i transfer my old profile to replace the new one and i didn't turn on the sync features. Other suggested solution were already tried but failed (replace key3.db, signons.sqlite and so on...). hope this problem can be solved soon...Btw my profile is from firefox 3.9 something,,,(sorry, can't remember which one)

When I went to use Firefox and input my Master Password for the first time today it wouldn't accept it. It just asks and asks, over and over. I have restarted Firefox in safe mode and reset it as well. I am not ready to lose all my passwords. Please advise.

I downloaded Firefox a while ago then never used it. I uninstalled too. Then today I decided I wanted to use Firefox so I installed it again. Only I cant remember ever setting a user name or any password. It sometimes asks for a master password too which I have no idea what it could me. Whats my best course of action?

When I try to uncheck "Use Master Password" a pop-out asks for a current password, which I do not have. I've tried passwords that I may have used to set one (although I don't recall ever setting one), and none work. When I leave the "current password" field blank, the only choice about proceeding is to cancel. So, how do I uncheck the "Use Master Password" and stop the pop-down requests for it? Thanks for any help you can provide. I am on a MAC if that helps, so the solution using Tools and options didn't work.

I have reset my password several times but always get the message that the password is wrong each time I try to log in to my account. I want to sync all my bookmarks from my old machine to my new laptop but can't get in to do it. Help