Showing questions tagged: Show all questions

Why do my tabs keep disappearing?

Hello, After the last MacBook Pro M4 update my tabs keep disappearing. This is quite ANNOYING as I use ALL my tabs. Plus when I go to HISTORY there is NO Restore Previo… (read more)

Hello, After the last MacBook Pro M4 update my tabs keep disappearing. This is quite ANNOYING as I use ALL my tabs. Plus when I go to HISTORY there is NO Restore Previous session...so I am losing EVERYTHING. Do I just need to go out to another browser and make them my default? I can find NO help when I go out to your support for my problem. Thank you, Patty


/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by Indywoman 4 months ago

Last reply by jscher2000 - Support Volunteer 3 days ago

restore previous session

The "restore previous session" function stopped working today. My privacy and security sessions are set to REMEMBER HISTORY. I have restarted my Mac. I have the latest ve… (read more)

The "restore previous session" function stopped working today. My privacy and security sessions are set to REMEMBER HISTORY. I have restarted my Mac. I have the latest version of Firefox. Why does it no longer work?

Asked by jsalon 3 months ago

Last reply by cor-el 3 months ago

firefox

I am updated on my mac as far 10.9.5. It's as far as I can go. What can I do about this new firefox, which I can't download?

Asked by Ray Spim 3 months ago

Last reply by James 2 weeks ago

How to stop videos from following as you scroll down a link huff post …..Firefox 135. Mac 12.7.6

I have no idea how to access the following directions I found trying to address the question of : How to stop videos from following as you scroll down a link huf… (read more)

I have no idea how to access the following directions I found trying to address the question of : How to stop videos from following as you scroll down a link huff post …..Firefox 135. Mac 12.7.6

Go to about:config and set media.autoplay.enabled.user-gestures-needed to false to disable all kinds of autoplay.

Asked by ark25 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

add on themes

I am unable to remove add on themes. The remove button is not provided. Only manage which enables the theme. I do not want these themes and want them removed now. mac i… (read more)

I am unable to remove add on themes. The remove button is not provided. Only manage which enables the theme. I do not want these themes and want them removed now. mac ios

Asked by Kaarissa 6 days ago

Last reply by James 5 days ago

Old version of MAC Os

Hello, I have an old version of MAC Os El Capitan 10.11.6, which new version of Mozilla can I install to respect new security standards ? Thanks for your help … (read more)

Hello,

I have an old version of MAC Os El Capitan 10.11.6, which new version of Mozilla can I install to respect new security standards ?

Thanks for your help

Asked by giovannidigiorgi 3 months ago

Last reply by James 3 months ago

Google meet on firefox on MacOS problems

I use google meet at work. Up until recently, things were working ok. Starting a few weeks ago (there were updates both to MacOS and Firefox), when I was in a meeting, th… (read more)

I use google meet at work. Up until recently, things were working ok. Starting a few weeks ago (there were updates both to MacOS and Firefox), when I was in a meeting, the other side couldn't hear me even though meet said that my microphone wasn't muted. I then switched the meeting to Safari, and had no problems. I also noticed that when the remote party did a presentation, it did not show up when running on Firefox, but switching to Safari it worked. This is clearly a bug (or a miscoordination between Firefox and MacOS). Has anyone else encountered this? I'm running on a M4 MacBook running MacOS 15.3.2 and Firefox 136.0.1

Asked by Victor Miller 4 days ago

Last reply by Victor Miller 3 days ago

Problem viewing Apple menu bar

My upper Apple menu is not visible unless I move the cursor up to the top of screen. This is the menu bar which includes the File, Edit, View, History, Bookmarks, Tools, … (read more)

My upper Apple menu is not visible unless I move the cursor up to the top of screen. This is the menu bar which includes the File, Edit, View, History, Bookmarks, Tools, Window, Help, icons and clock. I can't find how to correct this.

Asked by louis jendras 3 weeks ago

Last reply by markwarner22 3 weeks ago

Updates for firefox on macbook air

Hello, My computer does not support the latest firefox software update so i was wondering if you can send me me the firefox 115.0 version firefox softare? I tried to sea… (read more)

Hello,

My computer does not support the latest firefox software update so i was wondering if you can send me me the firefox 115.0 version firefox softare? I tried to search for it online but i wasn't able to find any because the software i have for firefox now won't let me open some pages on websites because i have a old version firefox software. So please send me the 115.0 version software so that i can download and update my firefox software. Thank you

Asked by Mark Laurent 3 months ago

Last reply by James 3 months ago

Help me to run Firefox 48 on MacOS Sequoia

Background: I need to run an enterprise web app on selected PCs and Macs, the browser will not be used for browsing, do not highlight security risks. I must absolutely u… (read more)

Background: I need to run an enterprise web app on selected PCs and Macs, the browser will not be used for browsing, do not highlight security risks.

I must absolutely use Firefox 48 because it is the latest version to support showModalDialog()

I installed Firefox 48 on Windows and everything is ok, it works as it should.

On MacOS Sequoia, on the other hand, Firefox starts, the menus in the “Apple” bar at the top are usable, but the browser window is totally transparent, only the border and title bar are slightly visible.

I read on the support forum that it might be enough to disable hardware acceleration, but I can't do that because the options page doesn't even show!

Asked by Mattia 2 months ago

Last reply by cor-el 2 months ago

Mozilla VPN

Is your VPN a scam? Every time I turn off my computer it disappears leaving no trace. Same on my iphone as soon as I close the app it shuts off. What did I pay for plea… (read more)

Is your VPN a scam? Every time I turn off my computer it disappears leaving no trace. Same on my iphone as soon as I close the app it shuts off. What did I pay for please respond or refund my money

Asked by AineH 1 month ago

Last reply by James 1 month ago

Cannot start Firefox on iOS

Hello, today I could not launch Firefox on my Mac. Because this is a corporate machine from Kyndryl, I downloaded from Kyndryl App Store, I have rebooted the systems, I h… (read more)

Hello, today I could not launch Firefox on my Mac. Because this is a corporate machine from Kyndryl, I downloaded from Kyndryl App Store, I have rebooted the systems, I have updated iOS to last version, but still haven't solved the issue. This is the situation: Firefox is installed, I click to launch it, I am asked to authenticate with MFA I authenticate correctly, and Firefox just sits at the dock bar jumping, then stops jumping, and nothing else happens. I repeated the process several times, made several reboots, nothing changed. Can you suggest a solution?

Asked by alorvao 5 days ago

Last reply by James 5 days ago

history folder location path on firefox115.18.Oesr

Hello there, Could some please tell me how to find the path of the history containing folder in firefox115.18.Oesr? I mean something like: /Users/<votre_nom_utilisat… (read more)

Hello there, Could some please tell me how to find the path of the history containing folder in firefox115.18.Oesr? I mean something like: /Users/<votre_nom_utilisateur>/Library/Application Support/Firefox/Profiles/<nom_du_profil>/places.sqlite

thanks in advance Rab

Asked by rab27a 3 months ago

Last reply by Mike Kaply 3 months ago

Cursor not longer working.

We have two Macbook Air computers, both using Firefox. On one of them the cursor no longer works on a particular website. Both laptops have Firefox 301.03. The website … (read more)

We have two Macbook Air computers, both using Firefox. On one of them the cursor no longer works on a particular website. Both laptops have Firefox 301.03.

The website tech help said Firefox was not compatible with their site but the problem is only one of the computers. What could be causing the problem?

Asked by richillgal 5 months ago

Last reply by cor-el 5 months ago

Trouble using Firefox on New Computer

Hello: I have a new MacBook Air with the M3 chip. I cannot login to my Costco account on this Mac. I can log in using my old MacBook and my iPhone. I am using the sam… (read more)

Hello:

I have a new MacBook Air with the M3 chip. I cannot login to my Costco account on this Mac. I can log in using my old MacBook and my iPhone. I am using the same settings as the ones on my old Mac. What seems to be the problem? Is it the new chip?

Regards,

Moe

Asked by balal36 3 months ago

Last reply by NoahSUMO 3 months ago

Firefox Bug?

Hi, I was wondering why my cursor cannot be placed properly on the place, take a look at the image, the cursor needs to get lower in order to properly placed on the right… (read more)

Hi, I was wondering why my cursor cannot be placed properly on the place, take a look at the image, the cursor needs to get lower in order to properly placed on the right window,

please help

Asked by Odod 5 months ago

Last reply by markwarner22 5 months ago