Showing questions tagged:

Extreme memory usage after update

Hi, after latest update just now, the browsers uses up to 45gb of ram within a few minutes! Not sure what it is, I am on MACOS Sequia Version 15.6.1 (24G90) macbook pro M… (read more)

Hi, after latest update just now, the browsers uses up to 45gb of ram within a few minutes! Not sure what it is, I am on MACOS Sequia Version 15.6.1 (24G90) macbook pro M1

Solved Archived 9 120

why is the upload window suddenly using dark view rather than light?

When uploading a file to attach to another app...the upload window opens up in dark mode. I don't like this and I did not change anything but it happens repeatedly. i h… (read more)

When uploading a file to attach to another app...the upload window opens up in dark mode. I don't like this and I did not change anything but it happens repeatedly. i have checked all options in settings to make sure the light mode is checked. Why is this happening. i did not change anything. Please advise. Thanks

Open 9 101

White line at the top of fullscreen window

I'm not sure when it started happening, but whenever I'm watching something full screen, or just full screening, Firefox on Mac, there's this thin white line at the top o… (read more)

I'm not sure when it started happening, but whenever I'm watching something full screen, or just full screening, Firefox on Mac, there's this thin white line at the top of the window that's very distracting. Has this been happening to anyone else and does anyone else know how to get rid of it?

Open 9 10

When relaunching FF all windows are invisible and inaccessible

Hi folks My configuration: MacOS Tahoe FF 15.4.0 When I relaunched FF after restarting the Mac, in the Windows menu all the pages from the previous session were listed bu… (read more)

Hi folks My configuration: MacOS Tahoe FF 15.4.0 When I relaunched FF after restarting the Mac, in the Windows menu all the pages from the previous session were listed but none appeared when I tried selecting them. They must be hidden somewhere. I tried several work-arounds. The one that gives a result is by selecting in the View menu the Enter Full Screen item, then try to go back to a normal view which is a pain in the neck. Is there a clean method to make all those windows come back to their normal position and if possible preventing FF from doing this in the first place? TIA Nick

Open 8 40

shortcut for moving from folder list to message pane

Hi there. I'm looking for a shortcut that takes me from the folderlist pane to the message pane and the first new message, when I'm on the inbox folder. The tab is not go… (read more)

Hi there. I'm looking for a shortcut that takes me from the folderlist pane to the message pane and the first new message, when I'm on the inbox folder. The tab is not good. It moves between to many fields/options.

regards bjarne

Solved Archived 8 90

Why has my VPN dissapeared after upgrading to 151.0.4?

I understand that VPN was progressive roll out, but I have been able to successfully use it for the last two months. Today I upgraded to version 151.0.4 and the VPN icon … (read more)

I understand that VPN was progressive roll out, but I have been able to successfully use it for the last two months. Today I upgraded to version 151.0.4 and the VPN icon was no longer up in the toolbar. I thought maybe I did something wrong and went back to customize and put it back on, but it's just not there anymore.

Did you decide to roll it back without warning?

Open 8 50

outgoing smtp server rejects emails

ever since last update... can't send emails Send Message Error Sending of the message failed. An error occurred while sending mail. The mail server responded: E5rTxqhwZY… (read more)

ever since last update... can't send emails

Send Message Error Sending of the message failed. An error occurred while sending mail. The mail server responded: E5rTxqhwZYbiPE5rUxBTZm DMARC Policy Enforcement: https://postmaster.comcast.net/smtp-error-codes.php#ODM00001. Please check the message and try again.

Open 8 1

OS scroll bar visibility setting not read on page load in v153

For some scrollables, v153 doesn't respect the Mac OS setting to hide scrollbars unless scrolling on page load. If that OS setting is adjusted after the page is loaded, t… (read more)

For some scrollables, v153 doesn't respect the Mac OS setting to hide scrollbars unless scrolling on page load. If that OS setting is adjusted after the page is loaded, then the page respects it again until refresh, so there's apparently some sort of race condition going on where it's not reading the setting in time before the page loads?

This is not a problem in v152. I downgraded back to v152 and it's working again.

Solved 8 70

No internet access via VPN

VPN is on. I can't access the internet. Error message is either: An error occurred during a connection to www.thewindowsclub.com. SSL received a record that exceeded the… (read more)

VPN is on. I can't access the internet. Error message is either: An error occurred during a connection to www.thewindowsclub.com. SSL received a record that exceeded the maximum permissible length.

Or: Connect to the internet You're offline. Check your connection.

I've googled the issue but it talks about ports and tunnels and going into settings. I've looked in the VPN Mozilla settings and there only seems the option to either include or exclude a website from the VPN. Nothing about different ports and testing. I've already written this message once but the VPN was on so it disconnected the internet and I lost this message! Trying a 2nd time now without the VPN

Any help? Or should I give up with it?

thanks Annie

Open 8 50

Walmart Cookies on Private page showing up on regular pages no matter what I do

I am old-school security conscious & have been using FF since its inception. Really. Clear my cache & delete browsing cookies on a regular basis. I use a private … (read more)

I am old-school security conscious & have been using FF since its inception. Really. Clear my cache & delete browsing cookies on a regular basis. I use a private window for shopping and q&a info gathering. Recently I saw Walmart.com showing up in my cookies and couldn't figure out how/why as I *only* look at Walmart in a private window. Today I realized Walmart has managed to bypass the private window options and place cookies anyway! To say I'm furious about this is an understatement. I have adjusted my settings to "Strict" but it's still able to bypass the private window and is staying on my computer. I am updated to the most recent FF version; running MacOs Sonoma 14.7.7 which was just recently updated; I'm not going past this one for now but that really shouldn't be the issue. This is most definitely a FF issue and one that needs to be rectified not just because it's Walmart but because if they can do it so can others soon enough. This cannot stand.

Archived 8 220

How do I get a refund after I "Deleted my Account".

I want to cancel my subscription and get a refund but I already deleted my account. I read all the directions but can't find the links to make this all happen. I would ap… (read more)

I want to cancel my subscription and get a refund but I already deleted my account. I read all the directions but can't find the links to make this all happen. I would appreciate some help. Than you,

Solved Archived 8 100

Why can't Thunderbird use new yahoo email platform for Comcast on MacBook Air?

I have been shifting my email platform from Comcast to the new Yahoo platform. This has worked for my iPhone and for my Thunderbird app on my iMac. But NOTHING works for … (read more)

I have been shifting my email platform from Comcast to the new Yahoo platform. This has worked for my iPhone and for my Thunderbird app on my iMac. But NOTHING works for this on my MacBook Air. My gmail is fine, but the only way I can get to my new Yahoo platform is to sign in via the web browser. Thunderbird will not configure for the MacBook Air, and I've tried 10-15 different things already (not an expert by any means). I have all the proper settings. I have reinstalled Thunderbird on the latter machine.

Open 8 10

Using Firefox for searching has recently rendered a message including the reCaptcha I'm not a robot

I'm afraid I picked up malware despite Sophos due to this message upon routine searches, e.g. "Where's the nearest pet store". About this page Our systems have detected … (read more)

I'm afraid I picked up malware despite Sophos due to this message upon routine searches, e.g. "Where's the nearest pet store". About this page Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen? IP address: 206.194.252.88 Time: 2026-01-13T22:42:41Z URL: https://www.google.com/search?q=Pettstores+near+33069&ud m=14&sei=YMpmafbPMZyKwbkPzc23sAE

It's preceded by the reCaptcha request to check the box stating I'm not a robot.

I'm afraid to enter any passwords on here, to order anything, and especially engage in banking. I'm in a rental using WiFi, Thank You, Eileen

Solved Archived 8 243

a website is requesting a new version of PHP

I cannot login into a website because they complain that I have an old version of PHP. Is that already included in Firefox? I am using Firefox Vers. 143.0.4 on a MacBook … (read more)

I cannot login into a website because they complain that I have an old version of PHP. Is that already included in Firefox? I am using Firefox Vers. 143.0.4 on a MacBook Air with MacOS Big Sur, Vers. 11.7.10 Shall I go to the PHP website and download PHP?

Solved Archived 8 373

Unable to use text boxes on some Forums

On some forums - not this one - I am unable to complete the relevant text box to compose a reply. EG the Devon forum: https://discourse.devontechnologies.com/t/sync-bet… (read more)

On some forums - not this one - I am unable to complete the relevant text box to compose a reply. EG the Devon forum: https://discourse.devontechnologies.com/t/sync-between-mac-and-ipad-works-and-iphone-not-working/87390/7 No text appears and the text box is completely inoperative. The problem is not confined to that site, but I have experienced similar on other Forums.

I use Ublock Origin which I thought might be causing a problem but disabling it has no effect, neither does disabling Little Snitch. As a result I've concluded this is probably caused by something in my settings but I don't know which or where to look.

Any suggestions appreciated.

Mac Mini M2 Pro; MacOS 15.7.8. Firefox 153.0.1 (British English)

Solved 8 20

Website doesn't load on Sequoia 15.7.3 (24G419) on any browser.

www.russellmoccasin.com won't load properly on any browser on my macbook pro running Mac OS 15.7.3. I don't have any browser extensions running, I've cleared my browser h… (read more)

www.russellmoccasin.com won't load properly on any browser on my macbook pro running Mac OS 15.7.3. I don't have any browser extensions running, I've cleared my browser history, cookies, and cache. Still won't work. When I disabled javascript on safari and firefox, the website loaded perfectly. But I have to have JS running to use almost every other website on the internet, so what gives??

Archived 8 411

Emojis do not show on Firefox 146 on macOS

Emojis do not show on Firefox 146 on macOS. I downgraded to 145.0.2 and they do show, so it seems related to Firefox 146. I have macOS 26.2 running in both test cases. Em… (read more)

Emojis do not show on Firefox 146 on macOS. I downgraded to 145.0.2 and they do show, so it seems related to Firefox 146.

I have macOS 26.2 running in both test cases.

Emoji in question: 👨🏻💻

Solved Archived 8 252