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  • Archived

Dragging a link onto the dock icon causes the link 3 new tabs to open each navigating to the url.

For unrelated reasons, I did a clean reinstall of Mac OS 10.11.1 and downloaded a fresh copy of Firefox and several add ons: noscript, better privacy, a cookie manager an… (read more)

For unrelated reasons, I did a clean reinstall of Mac OS 10.11.1 and downloaded a fresh copy of Firefox and several add ons: noscript, better privacy, a cookie manager and adblock plus. I notice that the issue persists. It occurs from multiple apps e.g. I often drag an untrusted url from an email in Apple Mail or from Facebook in Safari to the Firefox dock icon to open it in my more secure, locked down browser (Firefox).

Asked by rorynz 4 years ago

Last reply by rorynz 4 years ago

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Firefox won't quit

Hi, I am using Firefox on my Macbook Pro. When I quit Firefox, the windows close but the programme remains open on my dock with the dot underneath, as if it's still open.… (read more)

Hi,

I am using Firefox on my Macbook Pro.

When I quit Firefox, the windows close but the programme remains open on my dock with the dot underneath, as if it's still open.

Force quit doesn't work, and it is not showing up in activity monitor, so there is nothing to force kill there.

I then can't restart Firefox without restarting my computer.

Asked by Kneale 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

How do I restore session when option is not showing on startup.

I kept trying to select Restore Previous Session but Firefox option is grey and unable to access. I made a copy of the sessionstore-backups folder, then closed firefox,… (read more)

I kept trying to select Restore Previous Session but Firefox option is grey and unable to access. I made a copy of the sessionstore-backups folder, then closed firefox, replaced the new sessionstore-backups folder, then restarted firefox and problem continued to persist. I noticed this morning when I started up Firefox that the amount of windows I normally have open for session restore doubled and where all blank. Can anyone help me restore previous session?

Asked by master5754 10 months ago

Last reply by master5754 9 months ago

  • Solved
  • Archived

My computer is slow, hangs and crashes since 36.0.1

I have read the other solutions to this and have implemented all of them. I disabled hardware acceleration, and updated all media drivers. This slowed down the crashes, b… (read more)

I have read the other solutions to this and have implemented all of them. I disabled hardware acceleration, and updated all media drivers. This slowed down the crashes, but Firefox is still sluggish. I'm running Firefox 36.0.1 on a OSX 10.10.2 multiple addons.

Crash reporter Report ID Date Submitted bp-218a9842-3eba-4f97-9b1e-5b0732150314 3/14/15 3:19 PM bp-8bf8fbc0-8386-40ab-af39-f796c2150302 3/2/15 2:12 PM bp-a079a7c8-2ba3-476d-92fb-03ff82150116 1/16/15 12:52 PM bp-3ab905a4-ea07-496f-b305-68ebd2150113 1/12/15 11:52 PM bp-65475bd3-1289-4d12-ba3e-0b51f2141011 10/10/14 9:19 PM

Asked by percysowner 5 years ago

Answered by percysowner 5 years ago

  • Archived

Weird issue on flash based chat sites - unable to scroll...

I have been chatting on a couple of sites based on 123 Flash Chat software. During the last week, I have been unable to scroll in any direction while in these sites. Al… (read more)

I have been chatting on a couple of sites based on 123 Flash Chat software. During the last week, I have been unable to scroll in any direction while in these sites. All of the other functions in the rooms work fine. I completely nuked Flash Player and reinstalled it - the problem is still there. Does anyone know what might be causing this problem?? It is really annoying to have to use the scroll bar instead of the mouse if I miss something.

I am on a Mac Pro running OS 10.10.2. Flash Player is up to date. Firefox is version 37.0.1. I am using the same extensions that I have always used - AdBlockPlus, Facebook Purity, Classic Theme Restorer, and FlashBlock (the chat sites are in the white list for this extension).

If anyone has any ideas, your input will be greatly appreciated.

P.S. One other problem is that when I try to use a keyboard shortcut when I am in one of the two chat windows to open a new window, it does nothing. If I go to another website window, the keyboard shortcut works just fine.

Asked by Brian 5 years ago

Last reply by Brian 5 years ago

  • Solved
  • Archived

i keep getting a message saying firefox has prevented the unsafe plugin "adobe flash" from running

my flash player IS up to date but firefox keeps crashing and i keep getting this error message firefox has prevented the unsafe plugin "adobe flash" from running (whatev… (read more)

my flash player IS up to date but firefox keeps crashing and i keep getting this error message firefox has prevented the unsafe plugin "adobe flash" from running (whatever webpage im on) please let me know how i can fix this? ASAP

Asked by janetlc69 4 years ago

Answered by madmagic 4 years ago

  • Archived

I can't post to FB now due to adware issue. I have resolved the login issue but I can't share posts now.

I wasn't able to login via Firefox but cleared my history and now can login but I can't share posts. I get an error message telling me I have malware on my computer but i… (read more)

I wasn't able to login via Firefox but cleared my history and now can login but I can't share posts. I get an error message telling me I have malware on my computer but it has been scanned and none can be found.

Asked by tajamison 4 years ago

Last reply by tajamison 4 years ago

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  • Archived

Need step by step install older version of firefox instructions for non techies

I know all the risks and I've read https://support.mozilla.org/en-US/kb/install-older-version-of-firefox Unfortunately when I go to the link w/the older versions, it does… (read more)

I know all the risks and I've read https://support.mozilla.org/en-US/kb/install-older-version-of-firefox

Unfortunately when I go to the link w/the older versions, it doesn't say how to install. I'm not a techie, so I have no idea what to do with the files.

I only want to go back to where I can still block 1st party cookies.

I've checked the add-ons. From what I've read, since ff took away this option, none of them have anything that works.

Asked by CallyCat 4 years ago

Answered by jscher2000 4 years ago

  • Archived

Firefox is shutting down instead of going to sleep and it's shutting down the whole computer. What's going on?

If I leave my computer for longer than 10 minutes, instead of going to sleep (as it should) Firefox shuts down and the whole computer shuts down with it. Then, 15 minutes… (read more)

If I leave my computer for longer than 10 minutes, instead of going to sleep (as it should) Firefox shuts down and the whole computer shuts down with it. Then, 15 minutes later, it will start the whole computer on its own! From another room, I can hear the distinctive F# Major chord that indicates "start up" in all Apple computers, When I return to my computer - say 3 hours later - I click the return key. Instead of waking up the computer (as it should), I hear the distinctive chord of Apple indicating "start-up" and the whole computer comes to life and access to Firefox is only through a box on the screen that says "Firefox has shut down. We're so sorry. Click on the box below to start your Firefox again" - or something to that effect. So that's what I do in order to get to work again. Why is it doing this? Grateful for your kind attention.

Asked by tunesmith52 3 years ago

Last reply by tunesmith52 3 years ago

  • Archived

My history is suddenly missing

Hello, My history is suddenly missing (the Library is empty), while bookmarks, tabs, Downloads, etc are STILL THERE. Using 55.0.3 (64-bit) on OS X Yesomite. Since firefox… (read more)

Hello, My history is suddenly missing (the Library is empty), while bookmarks, tabs, Downloads, etc are STILL THERE. Using 55.0.3 (64-bit) on OS X Yesomite. Since firefox crashes almost every day this year, I can also report that Restore should work. Oh well. Please help! gf

Asked by gf__ 2 years ago

Last reply by FredMcD 2 years ago

  • Solved
  • Archived

I changed search engine to Google. Yet, it does not hold. How to save?

I Know that Firefox has Yahoo as default search engine. When I follow the instructions to change it to Google (choosing Google from the bar) there is no button to save th… (read more)

I Know that Firefox has Yahoo as default search engine. When I follow the instructions to change it to Google (choosing Google from the bar) there is no button to save the change or one that says OK. And so the change does not register. Because when I open up Firefox again, it still shows Yahoo. Some advice I got (one on Youtube) shows an OK button. Yet it does not show up anywhere on my site. So: How to make the search engine "stick?" Please advise. Thanks Frans

Asked by fr100394 3 years ago

Answered by jscher2000 3 years ago

  • Archived

How to access installed Add-ons like OneTab?

I have installed OneTab to my Firefox am unsure how it works as I can't find the icon/button/shortcut to access it. It is showing as 'Enabled' in the Extensions list. … (read more)

I have installed OneTab to my Firefox am unsure how it works as I can't find the icon/button/shortcut to access it. It is showing as 'Enabled' in the Extensions list.

Asked by DOODAD 5 years ago

Last reply by cor-el 5 years ago

  • Solved
  • Archived

Javascript causing crashes

I've been troubleshooting for issues of Firefox hanging. It is primarily with one location, full of media content: http://www.theguardian.com/au First, I closed some wind… (read more)

I've been troubleshooting for issues of Firefox hanging. It is primarily with one location, full of media content: http://www.theguardian.com/au

First, I closed some windows with many tabs, which didn't help. I followed instructions for increasing speed by changing settings for pipelining, which did not seem to help. I started to, but did not, change places settings. Also looked at suggestions re shockwave, but do not think I followed any.

Then I downloaded YesScript. This has solved the loading/hanging problem. But it has also made viewing comments in their normal presentation impossible. Even when I turn YS off, the comments do not load in a useful way.

Since it now appears that my primary problem is due to javascript, is there any other way I can rectify the problem? Thanks.

Asked by maveet 4 years ago

Answered by maveet 4 years ago

  • Archived

closing firefox with multiple tabs open does NOT give me pop-up dialogue box confirming my action

For some reason, the little pop-up box confirming my closing Firefox with multiple tabs open does not show up. I've been to the config page and toggled the answers from … (read more)

For some reason, the little pop-up box confirming my closing Firefox with multiple tabs open does not show up. I've been to the config page and toggled the answers from TRUE to FALSE and back to TRUE again. I did it for the 2 options: "browser.tabs.warnonclose" and "browser.tabs.warnOnCloseOtherTabs." Toggling them back and forth and testing the issue did not resolve my issue.

I attached a pic of my preferences.

What am I missing? I love that pop-up warning. Thanks!

Asked by Bighunt15 4 years ago

Last reply by Bighunt15 4 years ago

  • Solved
  • Archived

Saving a website link by dragging its url to desktop, it doesn't save name anymore, but url address instead.

To save a link for any website to my desktop, I click on the circular (i) Icon on the far left side of the URL bar (to the left of the green security padlock icon, if the… (read more)

To save a link for any website to my desktop, I click on the circular (i) Icon on the far left side of the URL bar (to the left of the green security padlock icon, if there's one there).

I would then hold my mouse button down, and drag it to my desktop, and a new link would appear WITH THE NAME of the page itself.

NOW, it saves website's url address (without the http://).

How do I switch it back, so it saves the NAME of the page, instead?

Asked by Andrew_L 3 years ago

Answered by cor-el 3 years ago

  • Archived

bookmark suggestions gone in address bar

right, so yesterday I panicked because one of my bookmark folders went missing, I freaked out, restored to the previous day (which made my browser crash), and then found … (read more)

right, so yesterday I panicked because one of my bookmark folders went missing, I freaked out, restored to the previous day (which made my browser crash), and then found it dragged into some other folder, hidden away, so all that was usless.

however, none of my bookmarks will appear when I start typing the url in the address bar - what am I supposed to do to bring it all back? I haven't changed any of the settings (unless restoring bookmarks did so without my knowledge), so I haven't a clue.

Asked by whatnot 2 years ago

Last reply by Happy112 2 years ago

  • Archived

Why are my favicons squashed when I try to enlarge them?

OS X 10.10.2, Firefox 35.0.1 I was trying to increase the size of the favicons on the bookmarks toolbar, from default to 24 x 24. I tried the Stylish extension, as well a… (read more)

OS X 10.10.2, Firefox 35.0.1

I was trying to increase the size of the favicons on the bookmarks toolbar, from default to 24 x 24. I tried the Stylish extension, as well as the Roomy Toolbar add-on, both of which enlarged the icons.

However the aspect ratio is off; the favicons are the proper width but not the proper height, giving them a squashed appearance.

I confirmed this by replacing one 16x16 favicon with a 24x24 favicon, but it too appears distorted and unclear. It appears the bookmarks toolbar is somehow preventing the favicons from expanding to their correct height.

I tried a bit of css tweaking but nothing worked.

Anyone have any ideas on how I can get the toolbar to behave, i.e. make it allow for the increased height of the favicons?

Asked by BWGHK 5 years ago

Last reply by BWGHK 5 years ago

  • Archived

Is there an easier way to edit bookmarks?

I have had a hard time editing bookmarks. When I select "edit this bookmark," from the menu, I get a flashing pain-light on my screen, but no way to edit the bookmark. Wh… (read more)

I have had a hard time editing bookmarks.

When I select "edit this bookmark," from the menu, I get a flashing pain-light on my screen, but no way to edit the bookmark.

When I hit command-D, from the keyboard, I get a mini-menu but it is hard to put the bookmark in the right folder.

When I open the bookmarks folder, it opens in its own window, instead of another tab in the same window, and it's hard to navigate between the two windows, and I can search for the bookmarks, but I can't search for the right folders to put them in.

Asked by MarjaE 5 years ago

Last reply by cor-el 5 years ago

  • Solved
  • Archived

v37.0.2 how to remove automatic "New Tab" appearing?

hello since upgrading to v37.0.2, the new tab with blank (nothing on it) is appearing. i would like to stop the "new tab" being opened/apearing when i start fx, and it se… (read more)

hello

since upgrading to v37.0.2, the new tab with blank (nothing on it) is appearing.

i would like to stop the "new tab" being opened/apearing when i start fx, and it seems to randomly appear (not sure what triggers it). I would only like to have newTab feature, when i click the + mark.

Is this possible?

thankyou

Asked by NeedHelp 5 years ago

Answered by NeedHelp 5 years ago