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Unable to close tabs in iOS

Since the move to the new style of tab (not attached to the content) tapping the X on the tab does not close the tab on the iPad. I have to click the icon to show thumbna… (read more)

Since the move to the new style of tab (not attached to the content) tapping the X on the tab does not close the tab on the iPad. I have to click the icon to show thumbnails of all tabs and close it there. This is more like on the iPhone where there are no tabs. Please fix this as it requires too many taps to close a tab that way.

Also, when starting up Firefox on iOS now, the url edit field is active, showing the keyboard. Since most people will be using a bookmark or shortcut, which is hidden by the keyboard, this is annoying. Do not activate the url edit field unless it is tapped!

Thanks!

Asked by Daniel Ethier 1 month ago

Last reply by Much_Hustle 1 month ago

Firefox 91.0 ==> UI issues with appearance of fields, buttons

Updated to Firefox 91.0 (MacOS 10.13.6 High Sierra) ==> UI issues with fields showing no color, inappropriate color, window transparent/skeletal appearance where under… (read more)

Updated to Firefox 91.0 (MacOS 10.13.6 High Sierra) ==> UI issues with fields showing no color, inappropriate color, window transparent/skeletal appearance where under-window is visible / inability to use selection buttons. Normally I could solve this by deselecting graphics acceleration but in 91.0 FFx this doesn't solve the problem. If FFx Team Members are reading: Please fix, thanks.

Asked by pmaisonpierre 1 month ago

Last reply by wisdomoflove 1 month ago

Importing Bookmarks to New Mac

I got a new Mac Pro desktop (not new, but new to me, 2010 model), promptly Downloaded Firefox, signed in, tried to find where to Import all the Bookmarks that I've saved … (read more)

I got a new Mac Pro desktop (not new, but new to me, 2010 model), promptly Downloaded Firefox, signed in, tried to find where to Import all the Bookmarks that I've saved on my MacBook (over the last 6 years, hundreds on bookmarks; including about 30 that I use daily for work) ... COULD NOT FIND THIS AS AN OPTION ANYWHERE!!!! Went to the settings page... Went to Sync Tab... Hit Sync Now... NOW ALL OF MY BOOKMARKS THAT WERE ON MY MacBook have been Deleted & replaced with the only 2 Bookmarks saved on my 'new' MacPro!!!!!!!!!!!!!!! IT WENT THE WRONG WAY!!!!!!!! How can I get all my BOOKMARKS back and have them on both computers????? SOOOOOOOO FRUSTRATED RIGHT NOW! PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!! I had all my Bookmarks organized neatly into folders on the toolbar. THEY'RE ALL GONE NOW!

Asked by andrewd.cornerstone 5 days ago

Last reply by cor-el 4 days ago

Weird and broken webpage displays

Since v91.0 all webpages display incorrectly: 1. many coloured areas are mostly white 2. elements are missing or nonfunctional, i.e. invisible "x"s to close pop-ups, chec… (read more)

Since v91.0 all webpages display incorrectly:

1. many coloured areas are mostly white 2. elements are missing or nonfunctional, i.e. invisible "x"s to close pop-ups, checkboxes that don't work etc 3. many pages look very weird and only vaguely as they have previously, or as they still do in other browsers (Safari)

I have attempted to attach a couple of screenshots showing: a) today's Weather Network page in Safari (which looks much like it always did in Firefox prior to v91.0) and b) how it now looks in Firefox

The difference is striking.

…but they are ≈3.8 MB each and this page won't allow any image attachments >1024KB. Can anyone suggest how to reduce the size of a .png image on a Mac?

After a few weeks of struggle I am close to abandoning Firefox after many years…

Can anyone help or offer any suggestions?

BTW the "Email me" checkbox below doesn't react when I click on it (although it does if I try this page in Safari), so I don't know if the box has been checked or not… Which is a perfect example of the type of problem that I am referring to, and which is rendering Firefox unusable for me.

So in plain text: PLEASE DO EMAIL ME IF ANSWERING THIS THREAD.

Many thanks.

Asked by jsoltysek 5 days ago

Last reply by FredMcD 5 days ago

Locked out cancelled Firefox+MozillaVPN; lost 2-Factor Auth; Need to stop VPN payments bein taken from my bank

Am locked out of a cancelled Firefox account and Mozilla VPN within because of lost 2-Factor Authentication, BUT ALSO.. I am locked into monthly payments for the Mozilla … (read more)

Am locked out of a cancelled Firefox account and Mozilla VPN within because of lost 2-Factor Authentication, BUT ALSO.. I am locked into monthly payments for the Mozilla VPN subscription that I thought I had also cancelled. I know of no Customer Support contact person or entity for stopping the VPN charges and cancelling the VPN subscription. Other people have written about being in this situation and have been helped to solve it. I very much need help on this! Please help me! And thank you all so much for helping people like myself!

Asked by li3le4ren2 5 days ago

Last reply by gaguilera 4 days ago

Can't download extensions - error says "To use these add-ons, you'll need to download Firefox" while I'm using Firefox

I'm having trouble downloading any add-ons whilst using Firefox the error says: "To use these add-ons, you'll need to download Firefox" I have re-download Firefox and the… (read more)

I'm having trouble downloading any add-ons whilst using Firefox the error says:

"To use these add-ons, you'll need to download Firefox"

I have re-download Firefox and the error still shows up.

Not sure what else to do.

Photo added for reference.

Asked by alexdimendoza 5 days ago

Last reply by cor-el 5 days ago

Yahoo news stories with included pictures

Every single time I access a news story under yahoo.com the included pictures do not load without a reload and sometimes that does not work. Other browsers I have tried d… (read more)

Every single time I access a news story under yahoo.com the included pictures do not load without a reload and sometimes that does not work. Other browsers I have tried do not exhibit this behavior.

The placeholders for the pictures are just a grey box.

Asked by dremltr 4 days ago

Last reply by cor-el 4 days ago

language - not possible to remove or change

I use Firefox on mac OS 11.5.2 and the system language is English so is the main display language in Firefox (so I see File - Edit-View etc. on top in English) However wh… (read more)

I use Firefox on mac OS 11.5.2 and the system language is English so is the main display language in Firefox (so I see File - Edit-View etc. on top in English) However whenever I try to print something or save a page the window that opens up is in Turkish. I tried to change this from preferences -> setting-> general -> language (which shows English US as default with Turkish as the second on the list) but the "remove" button is not active.

The info on Firefox Troubleshooting Information page is like this: (not sure if it is because of one of these)

Internationalization & Localization Application Settings Requested Locales ["en-US"] Available Locales ["en-US","tr"] App Locales ["en-US","tr"] Regional Preferences ["en-TR","tr-TR","el-TR"] Default Locale "tr" Operating System System Locales ["en-TR","tr-TR","el-TR"] Regional Preferences ["en-TR","tr-TR","el-TR"]

I also tried from Mac System Preferences -> Language&Region -> Apps I tried to add Firefox and select the language but language selection is not active (in gray "System Default-Turkish" is written and the message under that says Firefox doesn't support additional languages. For other apps like Word etc. system default language shows as English no problem.

Thank you

Asked by gizem.dorter 3 days ago

Last reply by cor-el 2 days ago

Help....Seems I have a quick forms problem. Annoying but now feel it's creating other probs. Wanna dump it, but cannot find it in my apps....HELP. Smiling.Mac 10.3.6, Firefox 92.0.1it

Help....Seems I have a quick forms problem. Annoying but now feel it's creating other probs. Wanna dump it, but cannot find it in my apps....HELP. Smiling.Mac 10.3.6, Fir… (read more)

Help....Seems I have a quick forms problem. Annoying but now feel it's creating other probs. Wanna dump it, but cannot find it in my apps....HELP. Smiling.Mac 10.3.6, Firefox 92.0.1it

Asked by eyesite 3 days ago

Last reply by FredMcD 3 days ago

BigSur and Firefox

Firefox seems to reset to a newly downloaded state without reason. All my bookmarks and custom settings are lost. This has happened several times now and I do not know … (read more)

Firefox seems to reset to a newly downloaded state without reason. All my bookmarks and custom settings are lost. This has happened several times now and I do not know if it is a BigSur issue or a Firefox issue. My Mac was just updated to BigSur and I did not have this problem on Catalina. I am about to give up on Firefox because of this issue.

Asked by bnmcdonnell5789 3 days ago

Last reply by FredMcD 3 days ago

Tab Bookmark stopped working completely

My Tab Bookmark stopped working completely. It won't mark anything anymore for months. Is there a way to fix this. I've restarted my computer hundreds of time so it's n… (read more)

My Tab Bookmark stopped working completely. It won't mark anything anymore for months. Is there a way to fix this. I've restarted my computer hundreds of time so it's not that.

Thanks

Asked by patricia_f 3 days ago

Last reply by cor-el 2 days ago

unable to open google news or local news station

Since yesterday I have been unable to open Google News. Nothing happens. In addition, today I am unable to open local news stations articles. The local station's home pag… (read more)

Since yesterday I have been unable to open Google News. Nothing happens. In addition, today I am unable to open local news stations articles. The local station's home page ups but news stories do not.

Asked by patjohndickinson 1 day ago

Last reply by FredMcD 1 day ago

whats up with my firefox

everyday when i get on my mac, Firefox acts as if I just installed it. I have to do the import of favorites and such.....sometimes it happens more then once on the same … (read more)

everyday when i get on my mac, Firefox acts as if I just installed it. I have to do the import of favorites and such.....sometimes it happens more then once on the same day, like if if it sets for a few hours it closes out. when I open it back up its like a new install.... Any ideas

Asked by jrbaxter 1 day ago

Last reply by jscher2000 1 day ago

top sites 3 dots disappeared and there are no blank boxes to add a top site

Mac book air -----I was able in the past to add a new website to top sites in Firefox but they disappeared. In addition there are no blank boxes so I can add a website in… (read more)

Mac book air -----I was able in the past to add a new website to top sites in Firefox but they disappeared. In addition there are no blank boxes so I can add a website instead new boxes appear even if I dismiss them. Thank you

Asked by bgstock 1 day ago

Last reply by cor-el 18 hours ago

Loss of and inability to access and restore bookmarks and history system

Hello, I'm using Firefox 92.0.1 for Mac OS (10.12.6). Upon restarting my computer, my bookmarks were lost. First, it was stated that "The bookmark and history system will… (read more)

Hello, I'm using Firefox 92.0.1 for Mac OS (10.12.6). Upon restarting my computer, my bookmarks were lost. First, it was stated that "The bookmark and history system will not be functional because one of Firefox's files is in use by another application. Some security software may cause this problem." When I tried to restore the old bookmarks, it there was a list from which I could select, but every choice resulted in an "unable to process the backup file" response. Upon restarting my computer and reinstalling Firefox, It now said "for quick access, place bookmarks here on the bookmarks toolbar." That said, it won't let me do so.

I've tried the other recommendations offered through support for restoring bookmarks (though, admittedly, many were outdated, referencing links circa 2016), and have had no luck so far. If the worst case scenario is that the old bookmarks can't be accessed, is there at least a way to reestablish the bookmark and history system and start anew?

Thanks in advance. (Attached below are examples of the error message.

Asked by r.sharpe3 14 hours ago

Last reply by cor-el 10 hours ago