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  • Archived

warn on quit

It's so frustrating that the keyboard shortcut for closing tabs is right beside the one to quit Firefox. I've lost countless hours because of this, and it's so easy to ac… (read more)

It's so frustrating that the keyboard shortcut for closing tabs is right beside the one to quit Firefox. I've lost countless hours because of this, and it's so easy to accidentally do. Is there a way to keep this from happening? A simple "Are you sure" confirmation dialog would be great, or I really like the Chrome "hold command-Q" to exit feature. This seemingly simple function is proving extremely difficult to accomplish.

Yes, I'm aware of session restore, but (1) It does not preserve my window arrangement. I use multiple desktops for various tasks, and they each have related browser windows. (2) I need to see webpages exactly as they were when I opened them. Sessions expire, dynamic pages are refreshed, content is removed etc. That is all lost.

I do not want to disable session restore completely. It can still be useful. But, I do not want to trigger session restore automatically every time. Manual activation is ideal.

regarding: "browser.tabs.warnOnClose" I do not want a warning for closing multiple tabs. I often have many windows open and that warning gets annoying. It also doesn't prevent me from accidentally quitting when I only have one tab open.

I tried setting browser.warnOnQuit to true, but it's ignored.

I simply want a confirmation when I use the keyboard shortcut to QUIT. That's it. No side effects. Can Firefox do this?

Asked by MountainManJoe 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Restore previous session

Hi. I would like to restore my previous session when I open Firefox (last version of the browser installed). The option is turned on, but nothing happens when I close the… (read more)

Hi. I would like to restore my previous session when I open Firefox (last version of the browser installed). The option is turned on, but nothing happens when I close the browser and I open it again. The support says I should see "Restore previous session" after "New Private Window", but this option is not there. In the history, the list of recently closed tabs is always empty, there are juste one or two links in the recently closed windows (it seems to be a random list). Can someone help me ? I don't understand why it doesn't work. Thank you :)

Asked by ape 2 years ago

Last reply by cor-el 1 year ago

  • Archived

FONT DISPLAY ISSUE PERSISTS

Since the last (?) update, sometime in the spring months this year, Firefox has not been able to display website fonts correctly. Often times part of the fonts turn to qu… (read more)

Since the last (?) update, sometime in the spring months this year, Firefox has not been able to display website fonts correctly. Often times part of the fonts turn to question marks, and the problem just turned even worse: even sites that I use regulary turned to complete mess – ALL TEXT. What the hell is wrong?

And NO, preference settings have no effect whatsoever.

Asked by JR 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Sorting Bookmark Folders

Can Bookmark folders get sorted automatically so that they appear withing the context of all sorted bookmarks, rather than at the top? (I mean within the context of a boo… (read more)

Can Bookmark folders get sorted automatically so that they appear withing the context of all sorted bookmarks, rather than at the top? (I mean within the context of a bookmarked folder.) For example, suppose I have a Bookmarks Folder called Folder A. Its contents look like: Folder Folder Bookmark Bookmark...

But what i want is: Bookmark Bookmark Folder Bookmark Folder (Alpha order assumed.) I want them strictly alpha, regardless of file/folder property, as displayed in 'ls -l'. Having to do this manually is annoying.

Asked by bluecrab22 2 years ago

Last reply by cor-el 1 year ago

  • Archived

DOH not encrypting some items

While trying to understand why maps.google.com would not connect I opened "about:networking" and looked at the http list and noticed that maps.google.com and "ocsp.digice… (read more)

While trying to understand why maps.google.com would not connect I opened "about:networking" and looked at the http list and noticed that maps.google.com and "ocsp.digicert.com where not encrypted using https.

Can anyone tell me why https on FF which is configured to use D.O.H. does not show all connections using port 443? Enclosed is the list.

Asked by Mace2 2 years ago

Last reply by BenzJamin129 1 year ago

  • Archived

new print menu terrible

The latest version 84.0.1 for Mac now opens a new print menu, which is terrible. How do I force it to go away and permanently default to "print using the system dialog",… (read more)

The latest version 84.0.1 for Mac now opens a new print menu, which is terrible. How do I force it to go away and permanently default to "print using the system dialog", which "Firefox help" never heard of. I can't find any way to get rid of it. It is a hateful change to Firefox, I hate it and my sister is in tears. She hates computers anyway. Seniors can't handle these dramatic changes.

Asked by jmaroon452 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox is using far too much RAM

Wow... I just updated and am trying to use Firefox as my default browser yet again, however, yet again, it's RAM usage is ruining an otherwise good relationship. Why does… (read more)

Wow... I just updated and am trying to use Firefox as my default browser yet again, however, yet again, it's RAM usage is ruining an otherwise good relationship. Why does this browser guzzle RAM so hungrily? I had to reboot it as I couldn't type any longer, without waiting every few letters before seeing them on the screen, and I've got 60 Gigs of RAM. But Firefox was using 22 of them!

This has obviously been an ongoing issue for years, both from my experience, and the 2,000 threads that come up in response to this issue. Come on guys, it can't be this impossible to create a functional browser that is more RAM efficient, what's the problem?

Oh, and it sure would be nice, given 2,000 results from my search, to be able to filter them by date. I'm using version 84, so threads dealing with version 50 or so, aren't going to be of much help...

Asked by StevenCee 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Side View Window Error

Cannot display my history in my sidebar. Receive this message: XML Parsing Error: no root element found Location: chrome://browser/content/places/bookmarksSidebar.xhtml… (read more)

Cannot display my history in my sidebar. Receive this message:

XML Parsing Error: no root element found Location: chrome://browser/content/places/bookmarksSidebar.xhtml Line Number 1, Column 1:

Cannot find a way to fix.

Asked by chief1622 2 years ago

Last reply by battistelori 1 year ago

  • Archived

Print Box never shows a thumbnail of the page(s) to be printed.

I am running an iMAC 27 using mac OS X Catalina (10.15.7) When I select Print from the Hamburger drop-down (or by any other method -- I prefer MD + P) I get the familiar … (read more)

I am running an iMAC 27 using mac OS X Catalina (10.15.7) When I select Print from the Hamburger drop-down (or by any other method -- I prefer MD + P) I get the familiar printer box but there seems to be NO WAY to see the thumbnail of the page or pages to be printed. For me this is votal because I often print selected pages from a large document or web view.

I am attaching a screen shot of what I get with FIREFOX.

Is this a systemic fault with Firefox or am I just in the dark?

Asked by Samuel 2 years ago

Last reply by Jonathan Watt 1 year ago

  • Archived

Firefox Dark Mode to Light mode switch problem

In MacOS Big Sur 11.1 on my MacBook, I have set MacOS to automatically switch between Light Mode and Dark Mode. But I notice that Firefox does not handle this well. When … (read more)

In MacOS Big Sur 11.1 on my MacBook, I have set MacOS to automatically switch between Light Mode and Dark Mode. But I notice that Firefox does not handle this well. When I have used my MacBook Dark Mode and switch back to Light Mode, Firefox still hangs in Dark Mode. The only way to solve this is to choose Light Mode in System Preferences instead of automatic.

Asked by Martijn 2 years ago

Last reply by plausibel 1 year ago

  • Archived

Firefox Refresh deleted Onetab

My firefox browser was running slow, kicked to firefox refresh and when it came back all my saved Onetab bookmarks were gone, including the ones I saved before doing the … (read more)

My firefox browser was running slow, kicked to firefox refresh and when it came back all my saved Onetab bookmarks were gone, including the ones I saved before doing the refresh. Tried integrating the "old firefox data" folder back into the browser info, which seemed to be the way to go based on previous forum answers. That said the fix is unclear and doesn't seem to be working based on previously listed answers. Also, I'm on a Mac (Big Sur 11.2 - just updated OS), the other answers were Windows.. Need some help here please, cause it's kinda insane to have saved all the tabs then firefox just deletes them! Thanks!

Asked by mbass99 2 years ago

Last reply by Mila_s 1 year ago

  • Archived

Outlook.com email Printing problem

Hi When I try to print emails in the Outlook webpage it takes 1minute 30 secs for the print dialogue box to come up after you press the button. I have followed both ste… (read more)

Hi

When I try to print emails in the Outlook webpage it takes 1minute 30 secs for the print dialogue box to come up after you press the button.

I have followed both steps of Firefox help listed below:

Reset Firefox printer setting

Several printer issues can be resolved by resetting Firefox's printer settings:

   Type about:config in the address bar and press Return.
   A warning page may appear. Click Accept the Risk and Continue to go to the about:config page.
   In the Search field, type print_printer.
   Click the Delete Fx71aboutconfig-DeleteButton button to the right of the print_printer preference.
   Click the Firefox menu at the top of the screen and select Quit Firefox. 

When you start Firefox again, try printing the page that you had problems with previously. Note: In older versions of Firefox print.print_printer was the preference name. The old preference name may exist along with the new name. That old preference can be removed by clicking the Delete Fx71aboutconfig-DeleteButton button. Restart Firefox and print a page after performing the reset. That preference won't reappear. The newer preference will only be available.

Reset all Firefox printer settings

If the above steps did not work, you may want to reset all of Firefox's printer settings:

   Open your profile folder:
       From the Help menu, select Troubleshooting Information. The Troubleshooting Information tab will open.
       Under the Application Basics section next to Profile Folder, click Show in Finder. A window will open that contains your profile folder. 
   Note: If you are unable to open or use Firefox, follow the instructions in Finding your profile without opening Firefox.
   Click the Firefox menu at the top of the screen and select Quit Firefox.
   In your profile folder, copy the prefs.js file to another folder to make a backup of it.
   Open the original prefs.js file in a text editor (such as TextEdit).
   Remove all lines in the prefs.js file that start with print_ and save the file. 

In fact, actually I have two Prefs files: prefs.js and prefs-1.js. The printer I am using is listed in the second file prefs-1.js.

Any ideas please? Thanks

Asked by kelvinwebb 2 years ago

Last reply by Jonathan Watt 1 year ago

  • Archived

Firefox Browser crashes on Macbook Pro running Big Sur

Hello, My Firefox routinely shuts down while I'm using my 2018 Macbook Pro, and the problem began when I updated my IOS to Big Sur This is a systemic problem with non-na… (read more)

Hello,

My Firefox routinely shuts down while I'm using my 2018 Macbook Pro, and the problem began when I updated my IOS to Big Sur This is a systemic problem with non-native apps ever since installing Big Sur. Apple won't address the problem unless I confirm that my non-native apps are compatible with Big Sur. Can you please confirm the most updated version of the Firefox Browser is compatible with Apple's Big Sur IOS? Can you also let me know if other users have experienced problems and if there is any fix?

Asked by anthony.orourke 2 years ago

Last reply by marcikr 1 year ago

  • Archived

Printing in Firefox from Shopify

this is regarding printing: Firefox 85.0.1 (64-bit) shopify online open order page, preview looks good, when printing the bold fonts are not printing correctly I appreci… (read more)

this is regarding printing: Firefox 85.0.1 (64-bit) shopify online open order page, preview looks good, when printing the bold fonts are not printing correctly

I appreciate any suggestions/help,

Pavel

Asked by pavel15 2 years ago

Last reply by Jonathan Watt 1 year ago

  • Archived

Firefox Nightly 87 can't access to Add-ons

Hi, I've been using Firefox Nightly for long time, but recently I haven't open it too often. Today I opened again and noticed that the Add-ons that are usually on the rig… (read more)

Hi, I've been using Firefox Nightly for long time, but recently I haven't open it too often. Today I opened again and noticed that the Add-ons that are usually on the right side of the bar are gone, but I still see them on Preferences -> Manage Your Extensions. I cannot find a way to put them back on the Toolbar. My concern is with Add-ons like Metamask that I usually use to sign in some websites. I cannot click on it from where it is on Preferences.

Asked by WalkingCell 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Print Popup Change

Hi, after resetting my Firefox browser, every time I try to print something, I get this popup which is different than it used to be. In addition, the Color Mode dropdown … (read more)

Hi, after resetting my Firefox browser, every time I try to print something, I get this popup which is different than it used to be. In addition, the Color Mode dropdown doesn't work, as it will only print in color instead of selecting black & white. I would like to go back to the older popup which is shown in second image which works correctly and has more options.

Asked by Herman 1 year ago

Last reply by Jonathan Watt 1 year ago