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Why do I have to keep signing into Firefox every few hours on one computer and once a day on another?

I generally have two laptops running constantly throughout the day. On one, I sign in once, maybe twice per day. On the other, it seems I'm signing in anywhere from every… (read more)

I generally have two laptops running constantly throughout the day. On one, I sign in once, maybe twice per day. On the other, it seems I'm signing in anywhere from every 30 minutes to 2 hours. All settings on both Win 10 April Update are exactly the same. Please advise.

Asked by Bill H 3 years ago

Answered by Bill H 3 years ago

  • Archived

what is a key looking icon on toolbar at logon?

Following the update to 39.0 I am getting an icon in my notifications box that looks like a key with 2 shadow keys and an x on it. After log-on is complete this icon disa… (read more)

Following the update to 39.0 I am getting an icon in my notifications box that looks like a key with 2 shadow keys and an x on it. After log-on is complete this icon disappears but after a shot time the whole computer locks up and I have to reboot. Can anybody help or is the puter dead?

Asked by dexrek 5 years ago

Last reply by dexrek 5 years ago

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when going to bank website, my login is automatically put in the fields but the login button can't be picked. i have to reenter the login manually to login??

this only started happening after the last firefox upgrade and it is only a few websites, others all login fine. I tried all different settings, deleted the username/pas… (read more)

this only started happening after the last firefox upgrade and it is only a few websites, others all login fine. I tried all different settings, deleted the username/password from firefox settings but it doesn't help. i literally have the backspace one character of username or password that is saved by firefox and reenter so the login gets highlighted. this is soooo frustrating. Or I can just enter a space in either field and then backspace and login is then high lighted. I'd send screenshots but I really don't want to sent my login information. lol.. I use pnc

Asked by neato3106 3 years ago

Last reply by FredMcD 3 years ago

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Is there a way to clear the Active Logins in Firefox Programmatically (say Java)

I need to clear active login cache stored by the browser during login in order to avoid automatic login of user if the user clicks back button after logout or access the … (read more)

I need to clear active login cache stored by the browser during login in order to avoid automatic login of user if the user clicks back button after logout or access the same link in new tab before closing the browser. I am able to manually clear and it works as expected. But I need to do it programmatically and couldn't find any feasible solution.

Asked by Sofeiya 2 years ago

Last reply by jscher2000 2 years ago

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Trying a link through a page and the link wont work unless I disable addons and go in safe mode

When I log onto a site, there is a tab that I can click which should take me to my FB login. It doesn't do anything at all when I click on it unless I disable my addons … (read more)

When I log onto a site, there is a tab that I can click which should take me to my FB login. It doesn't do anything at all when I click on it unless I disable my addons and go into safe mode. I tried to disable the addons one by one but nothing worked. I cannot figure out what is causing the problem. I have also refreshed my FF starting from scratch again and still the problem persists. This is the address that I go to .... www.slotomania.com and I try clicking on the blue facebook button in the center of the page. This started happening about 5 days ago and I am at my wits end trying to figure it out. Can you help me please. Thank you =) ps... I have not added any addons in a long dang time and everything else is working perfectly.

Asked by KCWazzup 5 years ago

Answered by jscher2000 5 years ago

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  • Archived

Why won't FireFox save my log in for my home page?

Until the the most recent upgrade(s), Firefox would automatically save my log in information for my home page. It no longer does. When I start Firefox now, I have to cl… (read more)

Until the the most recent upgrade(s), Firefox would automatically save my log in information for my home page. It no longer does. When I start Firefox now, I have to click Sign In, choose my saved password (from Roboform), and I am logged in.

Sometimes I can close Firefox, reopen it and I am still logged in. Most of the time when I close Firefox and reopen it, I have to sign in again. I have the same settings in the current version as I had previously but still have issues.

I have tried all the standard 'stuff' (making sure passwords are saved, etc.) but nothing changes. I have uninstalled Firefox and started 'from scratch,' but it hasn't helped. I'm baffled.

B.T.W. if I use Internet Explorer, my Sign In settings are saved. I want to use Firefox but signing in every time is a pain.

Thanks.

Asked by dvdrttr 5 years ago

Answered by FredMcD 5 years ago

  • Archived

Get automatic logout from pg and e website when navagating their website

When I first click on a menu in pg and e website it then took me there. If I continue to select other menu/options then it automatic log me off from pg and e website. It … (read more)

When I first click on a menu in pg and e website it then took me there. If I continue to select other menu/options then it automatic log me off from pg and e website. It worked before until it upgrade to version 39. I tried to down grade it back but it does not work.

Asked by lnguyen1587 5 years ago

Last reply by lnguyen1587 5 years ago

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How do I fix an issue of inability to stay logged in, after I've sucessfully logged into a website using saved username and password.

A website i log onto using stored username and password will not let me stay logged on. The username is stored and I can successfully log on but after I click a link from… (read more)

A website i log onto using stored username and password will not let me stay logged on.

The username is stored and I can successfully log on but after I click a link from the home screen it sends me back to the log in screen saying that i need to log in again, i log in again and it takes me back to the log in screen ad naseum.

I've determined that this is specific to my firefox as i've had no issues logging on through Google Chrome, and with Firefox on other computers. Perhaps this is an issue with the updated version?

I've also tried clearing cookies, cache, restarting etc. to no avail. I'm using the most recent update of Firefox (46.01) on a Mac book pro.

Any suggestions?

Asked by rustyburger 5 years ago

Last reply by rustyburger 5 years ago

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Firefox storing cookies and site data even in private mode. How do I stop this?

After the latest update Firefox stores cookies and site data even in always private and the content blocking set to custom with everything set it the highest settings. Ex… (read more)

After the latest update Firefox stores cookies and site data even in always private and the content blocking set to custom with everything set it the highest settings. Example i can check my email at outlook com then sign out click forget, then close the browser. then open it and it loads my email account without signing in. The only way it can do that is, the browser is storing cookies and site data. the only way to prevent it from doing this is to do everything i described then open the privacy settings and clear cookies, and site data and clear history, two times. Firefox like this is the most unsecured browser. it was a lot better before all these changes. It was a good idea, but it's caused a lot of troubles with security issues for me.

Asked by Mr. Bobcat 2 years ago

Last reply by cor-el 2 years ago

  • Archived

I am repeatedly asked to log in in Facebook, Yahoo mail. I just set up FFox this morning and it has so annoyed me by asking me to log in again and again. 20-30x

Mozilla support does not receive these questions and calls for help?...this goes to community? How customer facing is this? Not very. I just set up Firefox this morning. … (read more)

Mozilla support does not receive these questions and calls for help?...this goes to community? How customer facing is this? Not very.

I just set up Firefox this morning. I used it years ago but became disenchanted with it dropping my sessions and telling me that Firefox cannot find this site.

Today, in the short time I have been using Firefox again I am repeatedly asked to log in on Facebook & Yahoo mail. Those are the only two sites I have been on today. I could not sign in fast enough on Yahoo Mail to keep up with the sign in messages so I got out of it.

I just set up Firefox this morning and Just being on Firefox such a short time it has so annoyed me by asking me to log in again, again and again. 20-30x and I have not been online much today. This is absolutely ridiculous.

Having people choose to be kept logged in and to save their passwords to try to get around this failure of Firefox is incredible. It is unsafe to their sessions on those sites and it also makes them more exposed to break ins by crooks.

I am not sure what to do to avoid this short of not using Firefox. Does anyone have a solution for this?

Thanks, jaaess

Asked by jaaess 5 years ago

Last reply by user1298613 5 years ago

  • Archived

Keep getting logged out

Firefox for Mac logs me out every time I sleep my computer. I have went to history in settings and unchecked cache and cookies but it still logs me out. It is working fin… (read more)

Firefox for Mac logs me out every time I sleep my computer. I have went to history in settings and unchecked cache and cookies but it still logs me out. It is working fine on my pc but just wont work on Mac.

Asked by mthendersonjr 1 year ago

Last reply by McCoy 1 year ago

  • Archived

I cannot sign in to Mozilla support; I have a sync account/FF yet never had old version of sync, have FF 41 so those are not reasons why (having older versions)

Cannot sign in to Mozilla Support although I could sign in to sync previously TODAY. From sync I could not sign in to any other Mozilla site, including this one. When I t… (read more)

Cannot sign in to Mozilla Support although I could sign in to sync previously TODAY. From sync I could not sign in to any other Mozilla site, including this one. When I tried to hit link " I have this problem too" page greyed out and small box in center said "you have an error" or similar wording. Somehow this site allowed me to enter by creating a new username and new Mozilla Support account. It is unknown if this context window report will survive or if anyone will be able to contact my email. Using same email account and password to sign up, yet new username. A message keeps appearing at the lower part of screen informing me that my user email or password is not correct; although when I hit on the button to enter these fields it allows me into my FF sync account. But no other accounts are accessed by my sync account contrary to info on various Mozilla pages that ( I could not send message questions on them or sign in) I landed in while searching for answers. I hope you can follow what I am saying and help me. (1) cannot sign in to any Mozilla sites except sync. Even that is only accessed by hitting a "preferences" button at the end of the reoccurring error message that pops up several times a day on bottom of page. (2) how do I stop the reoccuring error pop up at page bottom informing me that sync has encountered error in my email or password and cannot sign in (by itself) to sync when I do nothing to cause the pop up, it just keeps showing up randomly.

   please help me, these things are major bugs in FF and Mozilla sign in on all help forums. If this gets thru it will be the exception.

Asked by douglasw0ff0rd001 5 years ago

Last reply by douglasw0ff0rd001 5 years ago

All my saved logins and passwords have disappeared - what is going on?

The title says it all. I sat down this morning with planned work to do on my computer and when I tried to log into a site found there was no automatic completion of usern… (read more)

The title says it all.

I sat down this morning with planned work to do on my computer and when I tried to log into a site found there was no automatic completion of username and password.

Checking my saved logins and passwords, I found there were no saved logins and passwords!

Apparently, this is an improvement to Firefox called Lockwise!

So, where do I find my saved logins and passwords, please?

And how do I get back to a version of Firefox which doesn't use Lockwise?

Asked by fedup101 3 months ago

Last reply by fedup101 3 months ago

  • Solved

Problem with login on specific sites only - Login not possible or forgotten - Incognito mode works fine

Hello, I have a problem with login on a few selected sites. On some sites I cannot login at all, on other sites I can log in, but as soon as I don't interact with the web… (read more)

Hello,

I have a problem with login on a few selected sites. On some sites I cannot login at all, on other sites I can log in, but as soon as I don't interact with the website for a few seconds the login is lost and the next click on any link shows me a "not logged in"-state.

For example on my companies Outlook Web Access site, when I enter my account info and click on "Sign In", it briefly shows a loading screen and then takes me back to the login site. On another webiste I can log in and use the website without problems, but not clicking anything for more than ~5 seconds leads to the login being lost. The strange thing is: in incognito mode everything works fine on both sites!?

Firefox is 87.0, I have already deleted all cookies and stored data.

Asked by elmojito 1 month ago

Answered by cor-el 1 month ago

  • Archived

When upgrading from 56 to 62 my saved logins and passwords disappeared and copying the files did not help; how can I get them back?

I have just recently moved from Firefox 56 up to 62 (I had a few Legacy add-ons that I didn't want to loose, so I just stopped upgrading at 56; now, I need to upgrade and… (read more)

I have just recently moved from Firefox 56 up to 62 (I had a few Legacy add-ons that I didn't want to loose, so I just stopped upgrading at 56; now, I need to upgrade and found a work-around for the main add-ons that I loose in 62). However, once I upgraded to 62, all of my saved log-ins and passwords were gone. I tried copying the files from my saved profile but that did not fix the problem. However, the passwords are still there, as when I downgrade back to 56, all the passwords come back. Is there any way to get these passwords back or do I have to reenter them all manually?

Asked by Hyldreth 2 years ago

Last reply by Shadow110 2 years ago

  • Solved
  • Archived

Firefox has stopped saving my logins

Hi, until recently if I logged into a site I'd used previously the name would appear after a letter or two and I could quickly log in. This has stopped happening, can you… (read more)

Hi, until recently if I logged into a site I'd used previously the name would appear after a letter or two and I could quickly log in. This has stopped happening, can you help please?

Asked by Heavymetalkid 1 year ago

Answered by Chamodie Pubudini 1 year ago

Firefox 85.0.2 login and password issue

I currently have the updated Firefox. Up until yesterday. I have saved many logins and passwords. however yesterday all of my logins were erased from the browser. In the … (read more)

I currently have the updated Firefox. Up until yesterday. I have saved many logins and passwords. however yesterday all of my logins were erased from the browser. In the support page it says that as of Firefox 80 if you press the dots you can import from a file, but that is not an option on my Firefox. I have tried the support page but nothing seems to work to keep all my passwords. I redid al my login and passwords, and then they disappeared hours later again

Asked by cheezyelyah930 3 months ago

Last reply by cheezyelyah930 3 months ago