Showing questions tagged: Show all questions

Unable to make calls over messenger on firefox

I am having trouble while making a call on messenger by Facebook. I can answer the call but within 2-3 seconds, the call gets disconnected by showing this message "Connec… (read more)

I am having trouble while making a call on messenger by Facebook. I can answer the call but within 2-3 seconds, the call gets disconnected by showing this message "Connection lost". I cannot hear anything from the other side and vice versa. I have allowed the site to use microphone and earphone to use. Don't know what went wrong. My Firefox version is 96.0.1 for Linux and my OS is MX-Linux 21. Please help me if you can. Thanks in advance.

Asked by Belmont 3 days ago

Last reply by Belmont 2 days ago

inactive pages go blank. firefox 96.0 ubuntu 18.04

hi, it has been 2 days since firefox starts to behave in an unusual way. when opening many tabs, and if i dont click on them (ie inactive) in 2-3 minutes, they go blank. … (read more)

hi, it has been 2 days since firefox starts to behave in an unusual way. when opening many tabs, and if i dont click on them (ie inactive) in 2-3 minutes, they go blank. when i click on an inactive tab, firefox quickly refreshes it and shows the page. example: let's say i have 3 open tabs: tab1, tab2, tab3. i am reading in tab3 for 15mins. in that period, i didnt click on tab2/1. if now i click on tab2, it is blank and no longer displays the content of the page it is supposed to show. then, firefox quickly refreshes the page and displays the true page.

not really sure why this is happening now. never happened before. it is a really annoying behavior as every tab had to be refreshed automatically if i dont click on it in very few minutes. firefox 96.0 ubuntu 18.04. thanks

Asked by soufiane 5 days ago

Last reply by soufiane 3 days ago

Firefox can't load websites but other browsers can

Loading a web page stopped in the middle. I have checked my internet connection: OK. After that no one web pages was opened in the firefox browser. I have opened Chrome a… (read more)

Loading a web page stopped in the middle. I have checked my internet connection: OK. After that no one web pages was opened in the firefox browser. I have opened Chrome and everything worked well , web pages has been opened.

I have purge firefox installation (apt purge firefox) and installed again. Not helped. I have switched off all the extensions. Not helped.

I have read and followed the things in the article: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can Nothing helped.

I am using Ubuntu (Ubuntu 20.04.3 LTS) any idea?

Asked by mila 1 week ago

Last reply by FredMcD 3 days ago

When typing characters are missed/skipped

When typing, for example an email in office 365 webmail, approx 1 in 10 characters is missed. This happens in every session and after reboots. It doesn't seem to matter i… (read more)

When typing, for example an email in office 365 webmail, approx 1 in 10 characters is missed. This happens in every session and after reboots. It doesn't seem to matter if i am typing slowly or quickly, and it happens in an incognito browser window too. I am certain that key-presses are being sent, they are just not reflected reliably in the browser. There are more than enough resources available for firefox.

Asked by juanathan 2 weeks ago

Last reply by juanathan 3 days ago

Crashes don't leave crash report

I'm struggling with firefox crashing every few days or so. Unfortunately, pretty often there is no crash report. Is there a way I can sanely get to the bottom of this? … (read more)

I'm struggling with firefox crashing every few days or so. Unfortunately, pretty often there is no crash report. Is there a way I can sanely get to the bottom of this?

It happens to me more often with Cisco Webex than other scenarios, but there are also completely unrelated crashes.

This is Ubuntu 20.04 and standard firefox package installation. I haven't yet turned off the extensions:

 feedbro
 gnome shell integration
 stylus
 uBlock origin

I hesitate to disable them since most are important to my work.

Any help is appreciated.

Asked by quinnj 1 week ago

Last reply by jonzn4SUSE 3 days ago

  • Solved

Stack firefox logo on top of wordmark on newtab page

I am trying to stack the firefox logo on top of the wordmark on the newtab page. I've tried doing using "display: block;" in my userContent.css, but it doesn't work. I'm… (read more)

I am trying to stack the firefox logo on top of the wordmark on the newtab page. I've tried doing using "display: block;" in my userContent.css, but it doesn't work. I'm not super good at CSS, so any ideas?

Asked by æ 3 days ago

Answered by jscher2000 3 days ago

How can I get a current version of Firefox that is intended for persons not involved in an enterprise?

Ever since my Firefox application was updated to 96, the application has become unstable. The only way I can load it is be typing Firefox =P on my terminal, and picking … (read more)

Ever since my Firefox application was updated to 96, the application has become unstable. The only way I can load it is be typing Firefox =P on my terminal, and picking a profile. The usual approach produces a response that "Firefox" can't find my profile. After attempting to fix this for two days, my links, logins, bookmarks, are available sometimes or never.

The 96 version was a big mistake and never should have been installed on my computer, which is no connection to an "enterprise".

How can I recover a stable non-enterprise related version of Firefox?

Asked by rholcomb786 5 days ago

Last reply by James 4 days ago

  • Solved

Bookmark toolbar sync is out of order

Hi, when I use Firefox on this machine, the bookmark sync doesn't work as expected. Instead of maintaining the order of the other devices' bookmark toolbar, it is orderin… (read more)

Hi, when I use Firefox on this machine, the bookmark sync doesn't work as expected. Instead of maintaining the order of the other devices' bookmark toolbar, it is ordering the non-folder bookmarks before the foldered bookmarks. How can I make it so the bookmark toolbar is the same across all devices? I have tried deleted places.sqlite and backupbookmarks folder.

OS: Debian 11

Thank you!

Asked by zanovis 4 days ago

Answered by zanovis 4 days ago

  • Solved

Addons automatically re-enable themselves

I want to disable some addons to debug a problem with opening Slack in Firefox (works in private mode, doesn't work with my profile). I have four addons installed, and wh… (read more)

I want to disable some addons to debug a problem with opening Slack in Firefox (works in private mode, doesn't work with my profile). I have four addons installed, and when I disable any of them, it will automatically be re-enabled after some seconds. How can I stop that?

Asked by jan.heidbrink 4 days ago

Answered by jonzn4SUSE 4 days ago

double prompt for primary password at the beggining of a firefox session

For last fiew days I get a double prompt for primary password when I start a firefox session (on linux ubuntu 20.04). I'm worried if this is a bug or a troyan. What can … (read more)

For last fiew days I get a double prompt for primary password when I start a firefox session (on linux ubuntu 20.04). I'm worried if this is a bug or a troyan.

What can I do to find out?

Asked by Nino Rode 59 5 days ago

Last reply by jonzn4SUSE 4 days ago

PDF print issues

Hi, in recent Firefox updates in debian testing (and in recent developer edition), when I try to print a PDF the page number is just in border and don't get printed. I tr… (read more)

Hi, in recent Firefox updates in debian testing (and in recent developer edition), when I try to print a PDF the page number is just in border and don't get printed. I try almost all things i found related in about:config.

Also in export to file, now don't strore previous location and always point to ~/mozilla.pdf is a problem, user need to change for a path each print to pdf. Also in debian the file explorer opened dont show recent files can help.

Thanks so much for your help.

Asked by jabiertxof 1 week ago

Last reply by jonzn4SUSE 5 days ago

How do i get rid of this aweful UI

i am using manjaro gnome and to get rid of ui i need to reset firefox but after restart of the system i again get this bad ui. i dont know if this is an extension or what… (read more)

i am using manjaro gnome and to get rid of ui i need to reset firefox but after restart of the system i again get this bad ui. i dont know if this is an extension or what.. i have checked all the active extensions but none have any customization effect on firefox

Asked by Scilent Assasin 6 days ago

Last reply by jonzn4SUSE 5 days ago

Cannot download a zip file from google drive

Dear Devs, Firefox prevents me from zipping a folder and download it within google drive. This is regardless my cookies settings as explained here https://support.mozilla… (read more)

Dear Devs,

Firefox prevents me from zipping a folder and download it within google drive.

This is regardless my cookies settings as explained here https://support.mozilla.org/en-US/que.../1312393 and regardless enhanced protection settings as explained here https://support.mozilla.org/en-US/que.../1305970#answer-1353590.

I will now turn to using google chrome.

Asked by marcobacci.07 5 days ago

Last reply by jonzn4SUSE 5 days ago

  • Solved

Bookmarks tab bookmark spacing

Ubuntu 20.04, Unity 7 After upgrading from FF 91.0.2 to FF 92.0 it looks like the vertical spacing between the bookmarks in my bookmark tab folders increased. The bookmar… (read more)

Ubuntu 20.04, Unity 7

After upgrading from FF 91.0.2 to FF 92.0 it looks like the vertical spacing between the bookmarks in my bookmark tab folders increased. The bookmarks are less useful now. Is there a way to decrease this spacing?

Asked by pulnimar 4 months ago

Answered by cor-el 4 months ago

turn off enterprise control on Linux os

I am a retired person trying to use Firefox on a Linux os computer i OWN. To day, Firefox has become unstable. I see in my settles that an "enterprise" now controls my … (read more)

I am a retired person trying to use Firefox on a Linux os computer i OWN. To day, Firefox has become unstable. I see in my settles that an "enterprise" now controls my copy of firefox.

How can I eliminate this obstruction?

Most discussion of this problem discusses Windows os and is useless to me.

My os is LinuxMint 19 (Tara)

Please advise!

Asked by rholcomb786 6 days ago

Last reply by cor-el 6 days ago

Mobile Bookmarks folder not stored using 'Export bookmarks to HTML' (but JSON ok)

Firefox version: 95.0.1 x64 on Linux Mint 19.1, running in safe-mode As title says, the 'Mobile Bookmarks' folder synced from a Firefox Android aren't saved when exportin… (read more)

Firefox version: 95.0.1 x64 on Linux Mint 19.1, running in safe-mode

As title says, the 'Mobile Bookmarks' folder synced from a Firefox Android aren't saved when exporting the bookmarks to an HTML file. They ARE saved during 'Backup to a JSON' but HTML with 20,000 bookmarks is much easier to edit than a JSON (unless anyone has a handy and quick JSON editor recommendation?).

So bug, or notbug?

Asked by martin_mozillasupport 6 days ago

Firefox has upgraded in the background and needs to restart - dealbreaker.

This is a dealbreaker and I'm quiting firefox because of it. Event: "Firefox has upgraded in the background and needs to restart. You will be able to continue where you l… (read more)

This is a dealbreaker and I'm quiting firefox because of it.

Event: "Firefox has upgraded in the background and needs to restart.

You will be able to continue where you left off..."

Infuriatingly, there is no option to postpone. All browsing is immediately prevented and there is no option to do anything other than restart. Furthermore, there is no option to turn off automatic updates or even to get a notification that one might be happening until it is too late.

Problem: The restart does not return to "where I left off" with a) only one tab re-opening (plus all private tabs lost); and b) many logins and much form-filling progress lost. For example, I was in the process of submitting a government form in a private tab when, on the last step, instead of the final confirmation page, I got the dreaded "Firefox has upgraded and needs to restart" message. Upon restart, the tab didn't reopen, and I lost the session and had to start again from the beginning with the form filling process. Utterly infuriating and completely unnecessary.

I was putting up with Firefox's other annoying quirks, but this is ridiculous.

Asked by mozilla306 1 week ago

Last reply by jonzn4SUSE 6 days ago

The Bullet screen of bilibili.com is always choppy in firefox compared to chrome or edge

I found that the Bullet screen of bilibili.com is always choppy in firefox compared to chrome or edge. My firefox version is 96.0 and OS is linux (opensuse tumbleweed). s… (read more)

I found that the Bullet screen of bilibili.com is always choppy in firefox compared to chrome or edge. My firefox version is 96.0 and OS is linux (opensuse tumbleweed).

sample page: https://www.bilibili.com/video/BV13b4y1B7qR

Asked by Russell Bie 6 days ago

Last reply by FredMcD 6 days ago