All Products Community Forum

In Thunderbird, the "Play a Sound" feature has quit. I changed from 'Use the following sound file' to 'Default system sound for new mail' and back again. That didn't work. I tried changing the file in 'Use the following sound file'. That didn't fix it. I restarted Thunderbird and it was the same. I don't want to uninstall and re-install. Is there a fix?

Hello!

I am using Thunderbird 140.9.1esr (64-bit) on a Ubuntu 24.04 system. Every time I restart Thunderbird, it reverts to a little used Gmail account as the default account. I have several accounts, but my main email account is a MS365 account. I reset the setting, but every time it is restarted, the default goes back to Gmail. I have tried everything that I've found online, but cannot correct this behaviour.

Do you have any suggestions or assistance?

Many thanks!

I want to upload the current version of Firefox. However, the system Administrator (who is me) will mnot allow me to do so. How do I change settings to allow for the upload.

I cannot add much to the description. I'll make the comment that having to look into the history to find a tab supposedly at hand is inefficient and a waste of time.

I am not a computer nerd I can only describe what is happening. I am addicted to puzzles and do them every day but am encountering problems nearly every day this week of the puzzle pieces not responding to mouse and have to shut down the computer. At other times I am kicked out of the site and returned to my desk top. No amount of trying to then get back into firefox is useless until much later on. Why is this happening?

Installing the latest version of Firefox and Debian 13.

Following the instructions in the Mozilla Support document Install Firefox on Linux https://support.mozilla.org/en-US/kb/install-firefox-linux

Operating as Super User.

Chose the option Install Firefox .deb package for Debian-based distributions (recommended)

Steps 1, 2, and 3 worked exactly as expected with in a terminal and using bash.

Step 4 and 5, following the For Debian Trixie and Newer choice does not work. A lot of digging on the internet and found that the command beginning with cat <<eof needs to be cat <<’eof’. the second part of this process has same issue. appling new information solved problem both statements now work. < p></eof>

At this point you have a directory /etc/apt/keyrings. In this directory you have the file packages.mozilla.org.asc Step 3 returns success. You have also successfully applied steps 4 and 5. In directory /etc/apr/souces.list.d you have the file mozilla.sources.

It contains the instruction “Signed-By: /usr/share/keyrings/packages.mozilla.org.gpg”

No where in the previous stepd was the file Signed-By: packages.mozilla.org.gpg ever created.

Why is the deb package looking in /usr/share/keyrings when step 2 puts a similarly named file Signed-By: /usr/share/keyrings/packages.mozilla.org.asc in /etc/apt/keyrings

Step 6

Running apt update returns

Err:4 https://packages.mozilla.org/apt mozilla InRelease  Sub-process /usr/bin/sqv returned an error code (1), error message is: Error: Failed to parse keyr ing "/usr/share/keyrings/packages.mozilla.org.gpg"  Caused by:     0: Reading "/usr/share/keyrings/p ackages.mozilla.org.gpg": No such file or directory (os error 2)     1: No such file or directory (o s error 2) Warning: OpenPGP signature verification failed: https://packages.mozilla.org/apt mozilla InRelease: Sub-process /usr/bin/sqv returned an error code (1), error message is: Error: Failed to parse keyrin g "/usr/share/keyrings/packages.mozilla.org.gpg"  Caused by:     0: Reading "/usr/share/keyrings/pac kages.mozilla.org.gpg": No such file or directory (os error 2)     1: No such file or directory (os error 2) Error: The repository 'https://packages.mozilla.org/apt mozilla InRelease' is not signed.

Help

This is a follow up of previous posts. Note to Wxie & Denys

I'm using Firefox on Fedora 43 Linux, fully updated, and have it set up to use four desktops on the same monitor, using the Xfce DE and Compiz. For the last several months, any time I click in a link in Thunderbird, instead of switching to the desktop with Firefox on it, it pulls Firefox to Thunderbird's desktop and covers Thunderbird. This has continued through several updates of Firefox and at least one upgrade of Fedora. I don't know if Firefox or Xfce is the issue, but if it's Firefox, where do I look?

I changed my password, i got an email that a new recovery key was created. i was offered to download it during the process, but some addon closed that window. how can i get my new recovery key? thank you.

I've been trying to get Thunderbird and the home manager of Nixos to work nicely together. This seems to have been the case judging by the vast amount of config options that are present in the tool.

However, it seems development slowed and I was wondering whether there's a workaround to some of the problems. More precisely, nixos only does static configs - so things you know at compile time. This works great for credentials you know a priori like plain passwords or probably also encrypted password but it starts to fail once tokens start getting involved like with oauth2 (any most likely also Kerberos).

Since home manager in nix does not know the the token, it can only populate the account half way. The rest is subsequently handled by Thunderbird itself, asking you to perform the OAuth flow.

Here are two distinct issues. 1. If I create the "wrong" account - plain password instead of oauth2 - and I update the account to oauth2. Even with a restart of the entire system, Thunderbird doesn't understand that it needs to perform the authentication flow again. Even if I delete any passwords Thunderbird has stored in it's password manager. 2. I have a bunch of email accounts, work, private, university. I would like to keep them separate [...]. However, suppose I have three mail boxes within my university domain and I added all of them in this incomplete fashion as I outlined (everything done except password / authentication), Thunderbird will perform the OAuth2 flow for the first mailbox but the it won't do it for the other two. I just get

The current operation on 'Inbox' did not succeed. The mail server for account ethz-main responded: Command Error. 12.

for the other two mail boxes.

I'm well aware that a big contributor to this issue is NixOS and Home Manager. And I'm in touch with these parties trying to find a solution. What I wanted to ask from the Thunderbird / Mozilla community:

Is there a way to reinitialize the OAuth2 flow or password prompts for any account from the UI or alternatively from the shell? Because deleting the credentials didn't start it (well at least in my case) and I would like to find an explicit way to tell Thunderbird "for account x, please ignore all authentication info you have, perform the auth flow again and then update the auth details with whatever response you got." I'd prefer to be able to things like this rather than deleting and adding the account again. Especially considering that across all Accounts I have about 30Gb of data needs to be fetched every time.

Thank you for your Response and Support

AS2k

Migrei do Windows para o Linux recentemente e preciso das pastas de e-mails e contatos do Outlook. Como importar ou converter arquivos pst do Outlook para o Thunderbird? Grato.

Thunderbird somehow only syncs some events on some weekdays from one of my calendars. One event of two on tuesdays shows up, all events on mondays don't show up. These are similar events each week. It seems to be syncing all events from a different calendar on the same account from the same server.

Hello, Firefox has been giving me some troubles lately and I can't figure out how to resolve the problem. Since I haven't found any way to consistently reproduce crashes, it is very hard for me to tell if Troubleshoot Mode also experiences the crashes, and the time I can spend doing that is very limited. As previously stated, it is very inconsistent, but relatively frequent, sometimes it crashes very soon and several times in a day, others it doesn’t at all. Sometimes it crashes with several tabs open, sometimes with only one; sometimes it crashes while using a webapp, others it does so on the newspaper page. It might be more frequent while there are Electron Webapps open, but it's more a hunch than anything, since sometimes it happens without those. I have followed the steps in: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting Been unable to find the cause so far. Here is the crash report ID from the latest crash: bp-60cd6ea9-9bd1-411d-a0ca-2f6fd0260415

The crash report does include information on my system, but please let me know if any other information might be useful.

Thank you very much in advance and I hope you're having a great day.

I am on Ubuntu 22.04.5 using Thunderbird 140.7.1esr (64-bit). After the latest update (from 128.12.0+build1-0ubuntu0.22.04.1) the notifications for mail has changed. Instead of just getting a notice, the notice now allows me to mark as read right within the notification (which is cool), but also now I am getting notifications when Junk mail comes in. Not a notification that it's junk, just that it is a new email.

I do *not* want these to automatically get marked as Read when they come in, as I do want to manually review them in case it's a mistake, and leaving them as unread in my Junk folder makes sense to me in order to make that easier. However, I do not want these notifications on each and every mail. If it's junk it should just silently classify it as such, like it used to. However, I cannot find a setting for this. is there a way to revert to the old behavior without rolling back to an earlier version of Thunderbird? Thanks!

There have been a reoccurring problem with Firefox that seems to show up in Linux, Windows, and MacOS. When I log into icloud, I get an error message that the icloud username and password is incorrect, even though the same password has been enter in Safari and other non-firefox browser without issue.

I have tried

• Run Firefox in safe mode.
• Clear icloud site data.
• Clear all Firefox browser data.

The only fix seems to be to create a new profile, which seems to point to a profile corruption issue. The problem is that the problem return after a while.