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Not able to copy text that is blue.

When I click on an appointment in the Square appointment calendar, a sidebar appears on the right with information about the client and the appointment. I highlight this … (read more)

When I click on an appointment in the Square appointment calendar, a sidebar appears on the right with information about the client and the appointment. I highlight this information and copy it to a Word document which I print out and use as I interview the client. This has worked just fine for years. As of Wednesday, Sept 10, the client's phone number and email address began appearing in blue text and underlined in the sidebar, and the blue text cannot be copied. Everything else copies just fine. The problem is that the client's phone number and email address are two of the most important things I need to copy. Why are those two items suddenly in blue and not copyable? How can I change this? (I know how to copy and paste--that's not the problem.) I contacted Square support, and they said that the blue text is copyable when using the Chrome browser; I tried it, and they were right--it copied just fine. But, I don't want to use Chrome, I want to use Firefox. How can I fix this?

Asked by Sam Boyd 2 months ago

Tabs reload upon clicking a link

I'm having this annoying issue where I search up something and click on a result, the tab reloads and then i gotta click the result again to open it... I've had it happen… (read more)

I'm having this annoying issue where I search up something and click on a result, the tab reloads and then i gotta click the result again to open it... I've had it happen on two devices (Samsung Galaxy note 10+ and Samsung Galaxy S25) with no apparent fix.

Example, I search up Nintendo and the website shows up, I click on it but it doesn't open the website, it will reload the tab so then I gotta click on it once again.

Asked by Neu 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

open links in native apps only works once

Using Samsung A53 and Samsung A54, Firefox version 142.0.1 on Android. Both phones have the same symptoms. 1 Device is logged into a Mozilla account, the other is not. W… (read more)

Using Samsung A53 and Samsung A54, Firefox version 142.0.1 on Android. Both phones have the same symptoms. 1 Device is logged into a Mozilla account, the other is not.

When clicking a link that is supposed to open an app (for example my payment provider), it works the first time during a session. When I try to open it again, nothing happens.

I tried toggling the setting to always open or ask. This resets the mechanism and it works again for the first time. After that I have to toggle the setting again to make it work. Stopping the app and clearing cache will resolve the issue once. After that it stops working again.

It used to work a few weeks again, so I suspect an update broke the mechanism.

Asked by Laurens 2 months ago

Links on Facebook game page and Facebook game group not open the app

I play a game called WSOP, and the game have Facebook page and Facebook group that is giving free staff for the game. In the past the past the links open the game app I g… (read more)

I play a game called WSOP, and the game have Facebook page and Facebook group that is giving free staff for the game. In the past the past the links open the game app I got the free stuff, but know the links are opening the Google shop website and not the app. I already set Firefox the open links on app, and it not working. If I open the links on the Desktop version of Firefox the open the game website version. If I open the links from email message I post the links in it the links opens the game app when I open email on my cellphone. Only on Firefox for Android the links are not working. how can I fix this? I don't want to copy paste links or use the Facebook app (it is horrible) Thanks for help.

Asked by rub69 2 months ago

Firefox Android not opening maps links to Google Maps

This is the exact same issue Firefox has on iOS as well, described here: https://github.com/mozilla-mobile/firefox-ios/issues/28421 It happens for me as well: Android 15… (read more)

This is the exact same issue Firefox has on iOS as well, described here: https://github.com/mozilla-mobile/firefox-ios/issues/28421

It happens for me as well: Android 15, Firefox 142.0.1 (Build #2016110943), All extensions disabled and Firefox stopped and started again. Sometimes it works. Strangely. But it is not related to my connection type (Wifi or mobile network).

I have "always open in external apps" enabled.

Asked by rudhra 2 months ago

Firefox automatically redirects me into Amazon app when I need to use the full Internet site to buy Kindle books

Firefox automatically reroutes me to the Amazon app when I'm trying to buy Kindle books on the full website. Thanks to some fallout you can't buy Kindle on the app. Is th… (read more)

Firefox automatically reroutes me to the Amazon app when I'm trying to buy Kindle books on the full website. Thanks to some fallout you can't buy Kindle on the app. Is there any way to switch the auto-route off? ATM, I'm using Duck Duck Go..... Which is interfering with my Mozilla VPN.

Asked by JaguarJon53 2 months ago

Cannot Drag-and-Drop

Did anyone ever Figure-out how to drag link from browser webpage to a Desktop shortcut? So that all you have to do, is click on the Link on the Desktop and it launches th… (read more)

Did anyone ever Figure-out how to drag link from browser webpage to a Desktop shortcut? So that all you have to do, is click on the Link on the Desktop and it launches that page? It's Funny, ALL** the other browsers permit this, Except for firefox

Asked by LiveWire 2 months ago

Read more does not open article in place - it opens a new blank tab

I prefer Firefox to Microsoft Edge - but when I click Read more to continue reading an article in the same page I am on - it opens a new blank tab. then I have to go back… (read more)

I prefer Firefox to Microsoft Edge - but when I click Read more to continue reading an article in the same page I am on - it opens a new blank tab. then I have to go back to where I wanted to read more - and it is there. But why is it opening a blank page first? i tried changing settings but there is no "Open link in target" - there is just an option to open a new window or tab - when all I want to do is see the rest of the article. it works fine in MS Edge - but as i said, I prefer FireFox. is there a way to fix this?

Asked by DenverD 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Upgraded to FF 142.0 and don't have the Link Preview

Upgraded to FF 142.0 and don't have the Link Preview that was described in the new release info. You can now see what’s behind a link before visiting it with Link Preview… (read more)

Upgraded to FF 142.0 and don't have the Link Preview that was described in the new release info. You can now see what’s behind a link before visiting it with Link Previews. Long press a link (or right-click and choose Preview Link). Previews can optionally include AI-generated key points, which are processed on your device to protect your privacy. Long press does nothing and right click on link doesn't have a preview option. I am using Windows 10 which is current and 64 bit. Don't really care all that much, but they said it was there for EN version and it isn't.

Asked by Jer 2 months ago

Firefox Focus iOS- won’t open x.com natively (kicks me to Safari)

When I enter “x.com” in the url, it asks if I want to open the site in Safari. I don’t. I want the protection of Firefox Focus for browsing that site. Why won’t Firefox … (read more)

When I enter “x.com” in the url, it asks if I want to open the site in Safari. I don’t. I want the protection of Firefox Focus for browsing that site. Why won’t Firefox Focus let me browse x.com? THANK YOU!!

Asked by fat stanley 3 months ago

Last reply by Paul 3 months ago

  • Solved

All links open youtube videos

Whenever I search something and there is a youtube video included in the search results, all links direct to that video. In the example image it show me hovering over a w… (read more)

Whenever I search something and there is a youtube video included in the search results, all links direct to that video. In the example image it show me hovering over a website link and in the bottom left hand corner it instead tries to open a youtube link at the bottom of the page.

Asked by no.i.will.not.change 4 months ago

Answered by Kiki 4 months ago