All Products Support Forum

Whenever the firefox app is opened (opened after crashing, after i swipe up to close it or sometimes randomly) it keeps opening a new tab every single time even though i still have a tab open and was on it previously.

How do i stop this because it’s seriously getting on my last nerve?

When I have a pdf file displayed, there is no way to save it. I found a workaround on this forum (using share/copy and then paste in the files app), but this does not always work. Also in that thread, it was noted that the issue has been resolved, but this is also not (always) the case. Case in point: when traveling to Germany, because of corone, one has to register at einreiseanmeldung.de. This is a questionnaire, which in the end produces a pdf which has to be saved in order be be allowed access to the country. However, both the button giving access to the file and the displayed file itself give no way whatsoever to download it in FireFox for iOS (or rather iPadOS). Moreoever, one cannot just keep this tab open, as a link in the pdf has to be clicked to upload a test/vaccination result, and this link also cannot be opened in a new tab. In the end, due to the issues with FireFox, I had to reregister on this webpage (via a different browser), which may lead Germany to believe two people are entering and to send me double the forms.

Please add thus very basic functionality!

How do I set Private Browsing as the default so I don't have to activate it every time I open the app? It used to just stay on private browsing all the time when opening the app until the update. Now that feature does not work anymore. Very frustrating to have to go in and look at your tabs and adjust every single time.

I have probably over 100 tabs open on my iphone app and I want to make sure they are all saved since many of them are important. There are so many that the app often crashes if I try and go back far manually instead of just using the switch tab feature. I know there's a way on desktop to do this action but I can't seem to find a way on mobile. I am hoping that I can avoid having to manually go and bookmark each tab one by one.

So is there an easy way that I can bookmark all my open tabs on mobile?

After update to iOS 15 this week, my previously rock-solid FF app (on auto-updates) is now crashing repeatedly on switching to the app or opening the app. I keep 6-8 tabs open for quick access which are not full of video, music, or animations. IPhone 12 mini has plenty of storage.

Quick reference between other tasks is not quick when switching to or opening FF brings up the “this is embarrassing” message and then I have to wait for tabs to reload.

Have not updated iPad yet.

Hi,

I would like to install Firefox or Firefox Focus on an iPad mini 2 which is stuck on iOS 12, but these apps require iOS 13. This seems a bit of a constraint, given than iOS 12 is not that old. It would be great to have a wider range of iOS versions supported by FIrefox, but if this is not technically possible, it would be nice to at least leave older versions available in the AppStore. That's how I could install Youtube for example: I couldn't install the latest version, but the AppStore let me install an older version still available for my iOS version.

I don't know how to route this request directly to Firefox developers (I didn't see any "Feddback" menu), but if this message reaches some developers, thanks in advance for considering this request.

Latest update broke usability of Firefox. Firefox no longer remembers which tab I was on before I moved away from it. It’s opening a new tab and don’t even get me started on the button movements.

There should be some minimum usability studies a product must do so that they don’t mess up too badly.

I have tried to reinstall the application, but it doesn't seem to work. Whenever I start again to sync my account in Firefox for iOS it begins to stop unexpectedly; after 2 to 3 seconds that I reopen the browser, it asks if I want to restore the previous (empty) session and then - without any input from me - it crashes again. I've tried everything, but seems that nothing works after syncronization. Present configuration: iOS 16.1.1 iPhone 13 firefox for iOS: version 107.2

I recently noticed that when I fully close the Firefox app and open it up again, a new blank tab is created, instead of opening up to the tab I was on prior to closing the app.

Not a major issue but slightly annoying, having to close a new blank tab whenever I open the app. Thanks!

While using Mozilla Firefox browser on my iPad Pro, I often switch back and forth to different apps throughout my workday. The keyboard command shortcut I use is CMD+Tab to switch to different application windows.

The problem that I have is that every time I switch from a different application, BACK to Mozilla Firefox, instead of staying on the website/tab that I was on previously, it opens up a brand new tab. And I have to close the new tab out every single time just to back to the page I wanted to be at before.

In the settings, I can’t for the life of me figure out how to STOP the app from launching a new tab every single time I simply switch back to the application. It’s the most irritating function to have to constantly close out new tab windows.

I tried and did all solutions on the website like* Clicking disconnect next to all devices

• Clicking Done
• Closing Firefox
• Re-adding just the machine with the passwords

But didn’t work for me.

"ios homepage settings" (benisjesus2003 9/13/21, 10:44 AM) and "How to open iOS Firefox on blank home page" (miggy.ad 9/16/21, 5:57 PM), both started discussions regarding the use of "about:blank" and seeing a blank page when Firefox iOS opens. There really was not a solution provided. I've a work around for the time being and would like to know if anyone else has a better solution because "about:blank" has been a favorite homepage, Opening Screen, ...etc. Start with the 3 horizontal bars in the bottom right corner. Select {Settings} and {Homepage} is selected, the first setting is [OPENING SCREEN]. Set this to {Homepage}. Scroll down to [CURRENT HOMEPAGE] and type "https://www.blank.org" into {Custom URL}. To save the entry, touch {Firefox Home} just above the entry. The results while not the same as "about:blank" are very similar. If anyone else has a better solution, please post it here. (Please keep any replies positive to we can share ideals and solutions in the common forum.)

I wanted to use an add on. The site told me I needed to download Firefox, which I thought was odd because I was already using the app. It sent me to the App Store, where I saw I needed to update Firefox. I did so, and went back to the add on page. It was still prompting me to download Firefox. I uninstalled and reinstalled the app, and am still getting the message that I need to download Firefox to use add ones. It gives me the link to the App Store, which only has the ‘open’ option. When I click that, it just sends me back to the page I have open…which tells me to download Firefox from the App Store.

I just downloaded Firefox onto my iPad and signed up for a Firefox account, and am on the app trying to add extensions. The extensions home page gives me a yellow pop up saying “To use these add-ons, you'll need to download Firefox.” When I click the download link, it routes me to the App Store, with the “open app” button since I’ve already downloaded Firefox. When I ignore the pop up and go to an extension, I get another pop up that says “ You'll need Firefox to use this extension” and then gives me a blue button that says “Download Firefox and get the extension.” Again, clicking that button sends me to “open app” in the App Store. I realized I was signed out of my Firefox account, so I signed in and got the same results. I powered my tablet off then on again, and got the same results afterwards. What can I try to convince my tablet*browser that I’ve downloaded Firefox and am browsing all this via the Firefox app?

Every time I do a Google search in Firefox, a popup from Google appears suggesting that I change my browser to Chrome. It ignores my previous answers of “No thanks.” How can I block that? I already have the popup blocker turned on in Firefox.