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I am going in circles and have no idea what I have done. I gave $20 but I don't see that it was taken. I am here because my old account is screwed up and I can't access it, and neither can you.

I have no idea what I have accomplished and what I have to do next. I am here because I cannot access my current email account,and neither can you. I paid $20 but I still… (read more)

I have no idea what I have accomplished and what I have to do next. I am here because I cannot access my current email account,and neither can you. I paid $20 but I still see a pay page. Get Thunderbird installed and working. I had Thunderbird years ago and lost it, I think someone wanted me on the foxinternet.com program. Assume I am a new person to access the internet.

Asked by wroberts4 1 month ago

Last reply by david 1 month ago

the removal of your app when windows updated

hi again and thanks for listening when windows updated to 11 they removed Mozilla Thunderbird ESR(x86en-us) publisher Mozilla version 140.5.0 it contained alot of d… (read more)

hi again and thanks for listening when windows updated to 11 they removed Mozilla Thunderbird ESR(x86en-us) publisher Mozilla version 140.5.0 it contained alot of data, address book and many emails. Very disappointing. Is there any thing you could do or is it forever lost thanks again geoff

Asked by gcfenton53 1 month ago

Last reply by sfhowes 1 month ago

Requesting guidance on moving from Firefox Beta to the stable Release while preserving all data

Hello, I am currently using Firefox Beta and I would like to switch to the regular Firefox Release without losing any of my data (browsing history, bookmarks, passwords, … (read more)

Hello, I am currently using Firefox Beta and I would like to switch to the regular Firefox Release without losing any of my data (browsing history, bookmarks, passwords, add-ons, and settings). I would appreciate guidance on the safest recommended method. Specifically:

Is it safe to install the Release version over Firefox Beta, or could this cause data loss or profile conflicts?

What is the best way to create a full backup of my Firefox profile beforehand?

Should I expect any issues with add-ons after moving from Beta to Release?

Do you recommend enabling Firefox Sync as an additional safeguard, or is a profile backup enough?

In case something goes wrong, what are the recommended recovery steps?

My setup:

Operating System: [windows 10 ]


Thank you for your assistance.

Asked by Mina Samir 1 month ago

Last reply by jonzn4SUSE 1 month ago

Linux Mint Cinnamon

The Internet told be Thunderbird is the best way to Download Linuux Mint Cinnamom. I am 94 years old and cannot figure out how to do that. Can you give me detailed step… (read more)

The Internet told be Thunderbird is the best way to Download Linuux Mint Cinnamom. I am 94 years old and cannot figure out how to do that. Can you give me detailed steps I can take to do that?

Asked by Richard Battista 2 months ago

Last reply by James 2 months ago

Repair Account

I am trying to restore my Thunderbird/Mozilla account, and get the following message: Access Denied You don't have permission to access "http://login.xfinity.com/login" … (read more)

I am trying to restore my Thunderbird/Mozilla account, and get the following message:

Access Denied You don't have permission to access "http://login.xfinity.com/login" on this server.

Reference #18.4c0f3417.1765301243.f2c2aa1f

https://errors.edgesuite.net/18.4c0f3417.1765301243.f2c2aa1f

Any help would be appreciated, thank you.

Asked by CJC 2 months ago

Last reply by david 2 months ago

older version of Thunderbird installed

I have been having using Thunderbird as my email package for over 10 years and lately have been having issues. I was looking to cleanup the install (version 140.5 esr) an… (read more)

I have been having using Thunderbird as my email package for over 10 years and lately have been having issues. I was looking to cleanup the install (version 140.5 esr) and noticed an older version of the app still exist on the computer (version 68.4). will deleting this version have any implications. This computer was originally Windows 10 but has been upgraded to Windows 11 when the problems seemed to start appearing.

Asked by gsawkins 2 months ago

Last reply by Ed 2 months ago

error during installation of a gmail acount on thunderbird

I am trying to create my gmail address on Thunderbird ([edited] @gmail.com). But I get an error message: Error message start: Could not create account Incoming server is … (read more)

I am trying to create my gmail address on Thunderbird ([edited] @gmail.com). But I get an error message: Error message start: Could not create account Incoming server is already created. Error message end. however I cannot find any incoming server mentioned for this email address anywhere in the settings or data. anyone have an idea where to search for and delete that server ? I will be very grateful for any help.

Arne Essa Madsen [edited phone# and email from public community support forum[ [edited] @aem-e.com

Asked by arneessa 2 months ago

Last reply by x0digi 2 months ago

I am confused by all the intructions to set up a new Thunderbird account. Is there someone who can walk me through this?

I have several email accounts that don't work well for me. Since Firefox has been my primary browser for over twenty years, I turned to Mozilla. I like your company's o… (read more)

I have several email accounts that don't work well for me. Since Firefox has been my primary browser for over twenty years, I turned to Mozilla. I like your company's open source method and people-based philosophy. So I signed up for Thunderbird just now from your website. But I am not all that tech - savvy (I'm a baby boomer who started using personal computers at age 34 in 1984, and internet in 1990.) I'm 76 years old.

Is there someone who could walk me through setting up my new Thunderbird email account, and then moving my emails and address book from my current email server on Rackspace? And also disconnecting Apple Mail as my default outgoing mailbox, and set up my new Thunderbird account in its place?

I'm willing to pay for some help!

Asked by Alicia Bay Laurel 2 months ago

Last reply by Rick 2 months ago

old topic latest firefox os software for smartphone

Hi, I have a phone with your Mozilla OS system which is in the ALCATEL ONE TOUCH FIRE E phone and my question is do you have any updates for this phone or do I have to as… (read more)

Hi, I have a phone with your Mozilla OS system which is in the ALCATEL ONE TOUCH FIRE E phone and my question is do you have any updates for this phone or do I have to ask phone manufacturer?

Asked by Krystian Grochólski 2 months ago

Last reply by James 2 months ago