Showing questions tagged:

Uninstall the Firefox app from my android phone

I can't sign in to my Google account and chrome is my preferred browser and I am getting messages saying that I am signed in to another browser. I want to try uninstallin… (read more)

I can't sign in to my Google account and chrome is my preferred browser and I am getting messages saying that I am signed in to another browser. I want to try uninstalling Firefox and hope that will allow me to get signed in to my Google account.

Open 1

firefox for Android

I need to download, install, and update Firefox for Android properly.” Would you like me to also guide you step by step on how to download, install, and keep Firefox upda… (read more)

I need to download, install, and update Firefox for Android properly.”

Would you like me to also guide you step by step on how to download, install, and keep Firefox updated on your Android device?

Open 1 285

amazon is a fickle beast

i think the amazon web browser music player thing is trying to modify your guys's app in order to get rid of whatever the hell it wants. i have the latest version of the … (read more)

i think the amazon web browser music player thing is trying to modify your guys's app in order to get rid of whatever the hell it wants.

i have the latest version of the app and i have updated for some reason on the mozilla support site. i do not trust whatever link this nonesense leads me to tbh. i cant even find the link that that button redirects you to other than the mozilla support website 🤷🏿

Open 1 91

Downgrade from Release 148.0.1 to 140.8.1esr

Hello, for some reasons I need to downgrade a TB installation (Mac silicon 148.0.1) to the ESR channel, 140.8.1esr for Mac silicon. I read articles in the KB where Mozill… (read more)

Hello,

for some reasons I need to downgrade a TB installation (Mac silicon 148.0.1) to the ESR channel, 140.8.1esr for Mac silicon.

I read articles in the KB where Mozilla discourages this, but I would avoid to move 15Gb circa of emails by hand copying and pasting them...

So is there anyone that has tried this before? Any suggestion how to do it without loosing e-mail in th process?

Thanks fr your support.

Open 2 137

Exporting Firefox browser info to new laptop - especially saved passwords

Bought a new laptop and I had my old Dell laptop transfer all my data to my new HP. My email account went thru fine. But for some unknown reason, I couldn't get my Fire… (read more)

Bought a new laptop and I had my old Dell laptop transfer all my data to my new HP. My email account went thru fine. But for some unknown reason, I couldn't get my Firefox browser transferred, and I NEED to get my saved passwords from the Firefox Master Password manager.

I think I made a big mistake after data was transferred and I started setting up the HP -- (feel like I got 'tricked' into using Microsoft Edge browser) and didn't know how to get Firefox browser so could get my passwords. So unfortunately, I ended up clicking Download Firefox browser and it was a brand new browser like I was a new first-time user as it was 'blank'....like I would have to start completely over. I have been a long-time Mozilla Firefox browser user. I have been desperately and frustratingly trying to retrieve my Original Firefox Browser that has ALL my info that was so handy and easy to use.

PLEASE EMAIL ME AT:: [edited email from community support forum] I do Not have a mobile phone Thanks for helping me retrieve my Mozilla Firefox Browser

Open 1 73

How to switch from rapid release channel to ESR channel, Win10 Pro ESU

I currently have Firefox 149.0.2 rapid release channel on Win10 Pro ESU. I want to switch to the ESR channel. How do I do that? Is there anything I should be aware of … (read more)

I currently have Firefox 149.0.2 rapid release channel on Win10 Pro ESU.

I want to switch to the ESR channel.

How do I do that?

Is there anything I should be aware of to avoid problems?

Thanks!

Open 3 81

Firefox keeps deleting and ignoring policies.

You guys keep hijacking my browser and stopping all my work on a near weekly basis. Shutting down my ability to work on projects and stopping my browser from functioning … (read more)

You guys keep hijacking my browser and stopping all my work on a near weekly basis. Shutting down my ability to work on projects and stopping my browser from functioning in the middle of use. I can't even pay bills without you guys interrupting my browser with your bullcrap.

This is unacceptable. I've gone through great lengths trying to stop you from hijacking my browser. I installed a policy generator and followed the instructions to put a policy in. I uninstalled Firefox's background updater tool. I disabled automatic updates in the settings to the best of my ability.

I've gone through everything I can think of trying to stop your forced updates. Its unethical what Mozilla is doing to its users. I even tried to lock policies with admin only authorizations but firefox couldn't read the file anymore when I did that. I did confirm today that the policy file was still working, when Firefox ignored it and shut down my browser till I restarted it. I confirmed that Firefox is blatently ignoring policies.

I just checked and Background Maintnence was installed again when I didn't want it. You're now installing software against my will too? What the hell is going on.

Open 5 521

Can no longer access my Billpay due to message saying Outdated browser

I am on Mac Mojave 10.14.6 using Firefox 115.36 Oesr on esr update channel for many years. Unable to access Billpay due to message saying outdated browser yet Firefox say… (read more)

I am on Mac Mojave 10.14.6 using Firefox 115.36 Oesr on esr update channel for many years. Unable to access Billpay due to message saying outdated browser yet Firefox says Firefox is up to date on the drop down box for Firefox. Up until tonight I had the ability to select option of "Continue with outdated browser" but did not have that option today. Should I contact Billpay as well as you?

Open 3 18