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Since the latest upgrade of Thunderbird, unable to connect to mail server

This evening, Thunderbird has updated to the new version (can't see where the version number is held, unfortunately). Whenever I try to download new emails, I now get the… (read more)

This evening, Thunderbird has updated to the new version (can't see where the version number is held, unfortunately). Whenever I try to download new emails, I now get the message "Error with account [email address]. Sending of username did not succeed. Mail server pop3.iomartcloud.com responded: Mate, the command must be one of CAPA, USER, PASS or QUIT." Mails are still accessible through the mail client on my phone and through webmail, just not through Thunderbird.

Asked by ged4 5 months ago

Last reply by Googlethunderbird 5 months ago

Mozilla 129.02

After updating with Mozilla 129.02 yesterday my platform freezes completely after about 30 secs. I cannot even get the Task manager to work. I have to switch it off at t… (read more)

After updating with Mozilla 129.02 yesterday my platform freezes completely after about 30 secs. I cannot even get the Task manager to work. I have to switch it off at the mains and hope the switch back on is not too harmful. ( 'Update' is fast becoming one of the most scariest words in the English language)

Asked by robertred 5 months ago

Last reply by TechHorse 4 months ago

Why isn't Mozilla Corporation getting smarter?

Firefox was once the most popular browser in the world, but then Mozilla started releasing updates every week and became disgusting. Now Mozilla has a tiny piece of the m… (read more)

Firefox was once the most popular browser in the world, but then Mozilla started releasing updates every week and became disgusting. Now Mozilla has a tiny piece of the market, they have essentially lost almost everything, but they continue to shit with updates like diarrhea, which most users do not need and it's impossible to refuse the annoying, ugly constant reminder about updates. I'm not even talking about the fact that after a refusal to update to a new version, there is a forced update to a new version without permission. So, why doesn't this company learn from its mistakes and become at least a little smarter?

Asked by Trumpeldorf 5 months ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Transferring Account Setup Info to a Second Computer

I have about a dozen accounts set up on my laptop. I want to have the same accounts on this desktop system. I am loathe to do so by using the standard Tools > Accoun… (read more)

I have about a dozen accounts set up on my laptop. I want to have the same accounts on this desktop system. I am loathe to do so by using the standard Tools > Account Setup process because every time I have done so in the past several months, I've had validation problems with the email servers at the ISPs. I've had to change every password to create baseline values before TB could add them even though I had valid passwords copied from a password vault program.

Is there a way to just copy or transfer the data from the laptop to this desktop? I have a couple of the accounts set up here but would like to bring the others over without having to go through the setup steps.

Asked by rabbit 5 months ago

Last reply by david 5 months ago

Thunderbird 128.1.0esr (64-bit) freezing

Since the update of Thunderbird 128.1.0esr (64-bit) it freezes every couple minutes on a profile with 3 email accounts. One - no longer used - has about 2300 emails and i… (read more)

Since the update of Thunderbird 128.1.0esr (64-bit) it freezes every couple minutes on a profile with 3 email accounts. One - no longer used - has about 2300 emails and is kept to access old emails.

The second is my primary Gmail account with 4351 emails in Inbox and 2234 in Outbox. Inbox shows 1.2 gb and Outbox 911 mb. The freezing has caused very significant challenges with reading and sending emails due to the freezing. As it is my primary email it is extremely concerning. And I am in the middle of a couple huge projects so I am getting a lot of emails.

The third is minimal with 26 emails.

I know it is not the number of accounts in the profile as I have 4 other profiles with more accounts and none of them freeze at all. (I manage/monitor other websites and keep them all separate.)

Also as others have noted the Filter function is doing weird stuff and rarely works properly anymore.

Asked by Ponyone 5 months ago

Last reply by Wayne Mery 4 months ago

Thunderbird in Windows Install Issue

Just downloaded Thunderbird onto pc running Windows 10 and tried to link it to my wife's custom domain email that is hosted by GoDaddy with Microsoft 365 email. Thunderbi… (read more)

Just downloaded Thunderbird onto pc running Windows 10 and tried to link it to my wife's custom domain email that is hosted by GoDaddy with Microsoft 365 email. Thunderbird recognizes her domain based email address and sets everything up but when it tries to connect and get emails from the Microsoft 365 on GoDaddy I get a notification window shown in the attached picture. Godaddy is no help as they don't support third party programs. Have been using Thunderbird for years on my Mac so thought it would be great for my wife on the pc. Thanks for any help.

Asked by rex15 4 months ago

Last reply by david 4 months ago

Account doesn't send emails

Hi, I have a problem with my gmail account. It works on laptop, but same settings on pc doesn't let me send emails. The incoming emails on pc are ok, but when I try to se… (read more)

Hi, I have a problem with my gmail account. It works on laptop, but same settings on pc doesn't let me send emails. The incoming emails on pc are ok, but when I try to send the email Mozilla says that "login on server smtp.gmail.com with my email address was not succeed". It doesn't help to try once more or to delete and reinstall the account. When I installed the gmail to Mozilla on laptop, I must accept it on Googles site, but my pc seems to remember old settings and they are wrong. An image attached. Hilkka

Asked by hilkka.karimo 5 months ago

Last reply by sfhowes 4 months ago

Transferring TB data from old computer to new

I have installed Thunderbird on a new computer but can't transfer the data. I have followed the Mozilla instructions several times to go to help etc and cut and paste fil… (read more)

I have installed Thunderbird on a new computer but can't transfer the data. I have followed the Mozilla instructions several times to go to help etc and cut and paste files. About 600 files are transferred but when I open the new Thunderbird there are only recent emails and no contacts. Any help?

Asked by richardj.aesl 5 months ago

Last reply by david 5 months ago

After udating to TB Nebula, downloading is very slow

Ever since updated to TB Nebula (128.1.1esr (64-bit)), downloading of email has become super slow. Each mail takes more than 10 seconds. Many times, there are 100+ email… (read more)

Ever since updated to TB Nebula (128.1.1esr (64-bit)), downloading of email has become super slow. Each mail takes more than 10 seconds. Many times, there are 100+ emails and it is not responding till all emails are downloaded. Need help.

Asked by mail2157 4 months ago

Last reply by iamjaydear 2 weeks ago

Current Firefox browser TOO OLD?

Hi, I went to my local streaming platform Videoland (It's like netflix, a paid platform to watch series) And it's telling me the video can't play because my browser vers… (read more)

Hi,

I went to my local streaming platform Videoland (It's like netflix, a paid platform to watch series) And it's telling me the video can't play because my browser version is too old and I need to update it.

Of course, I checked and, well... my firefox is up to date. What could be the problem?

Thanks!

Asked by helga.vandijk 5 months ago

Last reply by cor-el 5 months ago

MSIX Installer

I know from visiting other forums that updates to Firefox have been released, but MSIX is not installing them - or even notifying me, much less asking if I want to instal… (read more)

I know from visiting other forums that updates to Firefox have been released, but MSIX is not installing them - or even notifying me, much less asking if I want to install them. For example, Help > About Firefox shows that I am running V.129.0; yet I'm pretty sure that V.120.0.2 has been released.

Why? What can I do to ensure that I'm running the latest release?

I've restarted Firefox to see if that would work. It did not. I haven't rebooted to see if that works; but, even if it does, that seems to be a rather drastic effort to install a new version.

????

Asked by rabbit 4 months ago

Last reply by cor-el 4 months ago

Nebula

Installed Nebula 07.08.24 - no obvios benefits but it makes Thunderbird run slow on my win 11 powerful pc - how can I go back to previous version

Asked by keith222 5 months ago

Last reply by Wayne Mery 4 months ago

upgrade firefox Linux

i'm using peppermint 1.0 with Firefox browser 113.0.2. my bank says i need to upgrade to FFox 115 Linux. I can't access accts til i upgrade. i can't find 115 nor does the… (read more)

i'm using peppermint 1.0 with Firefox browser 113.0.2. my bank says i need to upgrade to FFox 115 Linux. I can't access accts til i upgrade. i can't find 115 nor does the system auto upgrade like it says using the "about firefox" ... this is as far as i can get. suggestions, anyone? here's a screencap. Gosh, the thought of returning to Windows makes me very uncomfortable. I see lots of folk are having this sort of problem.

regards

RH

Asked by rick harper 5 months ago

Last reply by James 5 months ago

lost access to address book

My Pop!OS Linux platform recently upgraded Thunderbird to version 128.0.1esr and in the process it lost access to my address book. Trying to get the address book back I e… (read more)

My Pop!OS Linux platform recently upgraded Thunderbird to version 128.0.1esr and in the process it lost access to my address book. Trying to get the address book back I encounter the attached prompt to choose the address book file format from a list.

I strongly suggest that somewhere in the process there is a "import previous address book after upgrade" or something like that. The reason is that I, like other busy users, do not know what file format is used by Thunderbird or for that matter where the address book resides. But hey, we're being asked by Thunderbird itself, shouldn't Thunderbird know these answers? Just have a choice "click to re-connect address book after Thunderbird upgrade" or something like that.

BTW I contribute financially to Thunderbird.

Asked by wes19 5 months ago

Last reply by david 5 months ago

Thunderbird Updating Function

I went through all my installed software today, with the intentions of cleaning up shop, and opened Thunderbird to see - what the status of the program was. My installed… (read more)

I went through all my installed software today, with the intentions of cleaning up shop, and opened Thunderbird to see - what the status of the program was.

My installed version is: 91.6.1 I clicked the three bars, "help", and "about Thunderbird" to look for the latest update.

According to my program, Thunderbird is up-to-date - and I am on the "release update channel" - so I checked the website, in-case the program had been permanently cancelled.

Clearly, the website has been updated more than once - and the program aswell.

I had a similiar problem, with another piece of software - so maybe there is an overlap of some sort.

Asked by Sir 5 months ago

Last reply by Wayne Mery 5 months ago

update fail

why and or how can i update Firefox. i am running Firefox 126. every time i open the browser the auto update opens and fails to download. i tried loading it through Saf… (read more)

why and or how can i update Firefox. i am running Firefox 126. every time i open the browser the auto update opens and fails to download. i tried loading it through Safari, also failed. anyone have a clear and simple solution? the forum seems to have a lot of complicated work a rounds. any help would be appreciated

Asked by Bestia 4 months ago

Last reply by cor-el 4 months ago