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Duplicate install of Firefox

Hello all! I've started having an issue in the last few days, with apparently two separate Firefox installs. A few days ago I was greeted by a fresh, blank install of Fi… (read more)

Hello all!

I've started having an issue in the last few days, with apparently two separate Firefox installs. A few days ago I was greeted by a fresh, blank install of Firefox and had to set everything up and sign in as I usually would on a fresh system install. Today, however, I somehow managed to launch both of them at once (I don't know how, as I just use the UI shortcut). After closing both fully, I can now only start the "old" one via the shortcut.

OS: Bluefin / Fedora 42.20, Gnome 48.6

According to the list of flatpaks, only one is installed. Unfortunately that's roughly where my knowledge of Linux ends, so I can't troubleshoot this further. Help will be apprecciated, as I don't want to roll a die on which of these will start up every time I reboot.

Asked by Giklab 2 weeks ago

Last reply by jscher2000 - Support Volunteer 17 minutes ago

Thunderbird is corrupt on my MacBook Pro

Today when I logged onto my MacBook I found that my Thunderbird desktop application is corrupt. When I attempt to open it states "You can’t open the application “Thunderb… (read more)

Today when I logged onto my MacBook I found that my Thunderbird desktop application is corrupt. When I attempt to open it states "You can’t open the application “Thunderbird” because it may be damaged or incomplete." Screen shots included.

I last used TB with no issues on Oct 27th.

I have over 20 years of TB emails that I do not want to loose.

I have backed up my profiles folders (there are 3) from >Go>Library>Thunderbird>Profiles

My first question is that I thought there were multiple locations of profiles. One for local. But I can only find the above profile.

My second question is how to I go about re-installing? Should I remove the corrupt application first and and then reinstall? What steps should I take?

Thank you!

Asked by Magpie 22 hours ago

Last reply by Mapenzi 1 hour ago

Thunderbird

I uninstalled old version of Thunderbird. Attempted to install current Thunderbird but always returns me to the version I just uninstalled.

Asked by palmer26t 1 day ago

Last reply by david 1 day ago

Android smart tv

Hi, Which version should I install on my smart TV please? I got in a muddle and I think I had android on my windows and vice versa. I`m going for the android unless someo… (read more)

Hi, Which version should I install on my smart TV please? I got in a muddle and I think I had android on my windows and vice versa. I`m going for the android unless someone tells me diggerent. Thanks very much.

Asked by Stapes 1 day ago

  • Solved

Upgrade esr 128 from 115

I am a very long term Thunderbird user with gigabytes of historical emails w/attachments currently running esr 115 on my primary Windows 11 (upgraded from Windows 7 to Wi… (read more)

I am a very long term Thunderbird user with gigabytes of historical emails w/attachments currently running esr 115 on my primary Windows 11 (upgraded from Windows 7 to Windows 10 to Windows 11) workstation. I need to migrate to a newer host which also runs Windows 11, so I installed release 144 over the weekend to get prepared for the migration. I know that the basic rule is that the From and To Thunderbird apps must be running the same version, but out of an abundance of caution, I would like to do that at the version of the production system which is on ESR at version 128.5.2. The download page is only offering a 140.something on the esr channel. Is there anyway to get 128.5.2 to accomplish the migration?

Asked by Terry Corbet 5 days ago

Answered by david 5 days ago

can't install TB

When I try to install TB, I use POP. i then get a message that the incoming server already exists and can't go any further. If I use IMAP I get a page saying Edge: Too ma… (read more)

When I try to install TB, I use POP. i then get a message that the incoming server already exists and can't go any further. If I use IMAP I get a page saying Edge: Too many requests. Also a page pop ups that says enter credentials for my email address at pop.mail.yahoo.com and I still can't install TB. What is the problem? I am using Windows 11.

Asked by sandymrc 2 days ago

trying to clean install Thunderbird

I have deleted Thunderbird and the associated profile folder. Downloaded Thunderbird from the Mozilla site but it still installs with old information. I'm trying to get t… (read more)

I have deleted Thunderbird and the associated profile folder. Downloaded Thunderbird from the Mozilla site but it still installs with old information. I'm trying to get the info from an old computer onto a new one but following the directions to do this still doesn't give me the info from the old computer. Not tremendously tech savvy so would hope to get clear directions on what I may be doing wrong and how to fix it? Gone through what I can find here but nothing has helped. Windows 11 OS on both computers.

Asked by Debbi 1 month ago

Last reply by david 4 days ago

How to completely delete Thunderbird?

I would like to delete Thunderbird completely from my accout and then re-install fresh. However none of the answers I have found tell me where to start to delete it from … (read more)

I would like to delete Thunderbird completely from my accout and then re-install fresh. However none of the answers I have found tell me where to start to delete it from my profile.

The online info is inaccurate as it pre-supposes a certain knowledge as to what is to be found where. I cannot follow that.

Asked by arapacis24 3 weeks ago

Last reply by DragonGal 4 days ago

  • Solved

Einrichtung

Mozilla Thunderbird lässt sich nicht fertig einrichten, warum, habe gespendet, Passwort eingegeben warum geht es nicht weiter ?

Asked by karl-heinrich.fennel 5 days ago

Answered by david 5 days ago

Trouble installing Thunderbird

I have had Thunderbird forever. I have 2 point security & I have lost control of my Thunderbird as far as installing it on another computer. It works just fine on my … (read more)

I have had Thunderbird forever. I have 2 point security & I have lost control of my Thunderbird as far as installing it on another computer. It works just fine on my Desktop which will have to be updated to Windows 11 soon. I have tried installing it on a few laptops to no avail. I followed David (of the little dog!) advice. He gave me instructions on how to save my Profile, which I did. It was big, took a while but it informed me there are some items that were not able to be copied, so I don't know it that will work when I do make my move. I had another thought. If I go into settings and passwords and delete the second security measure until I make the move, leaving me with a simple password, will that hopefully allow me to install Thunderbird on my laptop?

Asked by TMSidha1 1 week ago

Last reply by david 6 days ago