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Background Tabs automatically closing.

Hello, I choose to use FireFox when viewing video content. Only I have this persistent issue when I'm watching/listening a video/podcast and I need to goto a different… (read more)

Hello,

I choose to use FireFox when viewing video content. Only I have this persistent issue when I'm watching/listening a video/podcast and I need to goto a different Tab/Page or use an App or perform a different task, when I return to the tab with paused video it will reload and then the video page will refresh or re-open back to the video list/menu. This causes me to lose my position in the timeline and must find my place again manually. I've noticed this happens after a certain amount of time has passed, not much though, like 60 seconds or so, maybe more. This is frustrating and time consuming and I've noticed this doesn't occur in many chromium based browsers. That said, I strive to avoid google altogether and would rather stick it out with Firefox.

Thank you for reading my question, any advice is appreciated.

113.1.0 (Build #2015950737), 52a200d213+ GV: 113.0.1-20230511191846 AS: 97.4.1 2023-05-15T18:19:10.974886

Asked by cj76 2 weeks ago

Last reply by cj76 9 hours ago

[iOS]After restarting the app, the tabs that previously opened aren't loaded, displaying default new tab screen

Procedure 1. Open Firefox iOS 2. Open some pages 3. Force-close the app 4. Open Firefox again Expected result - The tabs that previously opened is kept and possible to a… (read more)

Procedure 1. Open Firefox iOS 2. Open some pages 3. Force-close the app 4. Open Firefox again

Expected result - The tabs that previously opened is kept and possible to access

Actual result - The tabs exists, but displaying default new tab page, cannot visit the page - pageback/forward is not working - All tabs are affected

note - By pressing down pageback/forward, there is history which says "internal://local/sessionstore?url=..." is generated. - There are some people on my local app store (JP) complaining the same issue. - After erasing and reinstalling the app, this issue happened again.

The app is almost unusable because of this bug.

Asked by bleepblopp 2 weeks ago

Last reply by Paul 1 day ago

Firefox on iphone crashed - how to recover open tabs

I had about 500 tabs on FF on my iphone open. The browser crashed and now all of those seem to be gone. "Recently Closed" is empty. Starting the browser just opens an emp… (read more)

I had about 500 tabs on FF on my iphone open. The browser crashed and now all of those seem to be gone. "Recently Closed" is empty. Starting the browser just opens an empty page. I had sync turned one but oh magic the synced tabs pretty much immediately diappeared from the other devices as well. Any ideas how I might be able to recover those tabs? Could they still be saved somewhere on the iphone or in the cloud?

Asked by rsuesse 3 months ago

Last reply by Paul 1 day ago

firefox for iOS crashes as soon as i try to type!

firefox for iOS 113.2 iOS 16.5 iPhone 8+ okay, so: this has only been an issue since i updated to iOS 16.5. i can open firefox for iOS without issue, and i think if i ju… (read more)

firefox for iOS 113.2 iOS 16.5 iPhone 8+

okay, so: this has only been an issue since i updated to iOS 16.5. i can open firefox for iOS without issue, and i think if i just tapped into the search bar that might be fine? (unclear.) but what i know is that as soon as i try to type in the search bar, the app crashes! how can i fix this?

Asked by violet.clare.kelly 5 days ago

Last reply by Paul 1 day ago

Crash caused by inactivity?

Hi, We use about ten Android tablets running Firefox in our shop for our employees to enter on a webpage daily some informations. Tablets are programmed to keep display … (read more)

Hi,

We use about ten Android tablets running Firefox in our shop for our employees to enter on a webpage daily some informations. Tablets are programmed to keep display active 24h/7d, firefox is pinned so the app stay opened and users don't go to other app. The extension LeechBlock NG prevent users from accessing other webistes. Everything work well except on mondays morning.

Without fault first person to try to connect on the website will see the app crash to the desktop. Since the app is pinned user will have to wait for a supervisor to come in and unpin the crashed (and invisible) app, re-launch it and pin it. Then it will work all week without issue as long as the tablet is used at least once a day. We recently added a new tablet which is used less than others and that one does crash during the week but never twice in same day. Here's the crash report that we have (I checked multiples tablets and they all share the same crash code):

99526033-8b07-4d48-9ea2-bf4b81157f56 mozilla.appservices.places.uniffi.PlacesApiException$UnexpectedPlacesException: reason=Invalid metadata observation: Observed view time is invalid (too long)


mozilla.appservices.places.uniffi.PlacesApiException$UnexpectedPlacesException: reason=Invalid metadata observation: Observed view time is invalid (too long)

at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.read(places.kt:21)
at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.read(places.kt:1)
at mozilla.appservices.places.uniffi.FfiConverter$DefaultImpls.liftFromRustBuffer(places.kt:13)
at mozilla.appservices.places.uniffi.FfiConverterRustBuffer$DefaultImpls.liftFromRustBuffer(places.kt:6)
at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.liftFromRustBuffer(places.kt:2)
at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.liftFromRustBuffer(places.kt:1)
at mozilla.appservices.places.uniffi.FfiConverterRustBuffer$DefaultImpls.lift(places.kt:7)
at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.lift(places.kt:3)
at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.lift(places.kt:2)
at mozilla.appservices.places.uniffi.PlacesApiException$ErrorHandler.lift(places.kt:2)
at mozilla.appservices.places.uniffi.PlacesApiException$ErrorHandler.lift(places.kt:1)
at mozilla.appservices.places.uniffi.PlacesConnection.noteHistoryMetadataObservation(places.kt:162)
at mozilla.appservices.places.PlacesWriterConnection.noteHistoryMetadataObservation(PlacesConnection.kt:19)
at mozilla.components.browser.storage.sync.PlacesHistoryStorage$noteHistoryMetadataObservation$2.invokeSuspend(PlacesHistoryStorage.kt:63)
at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9)
at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:107)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
at java.lang.Thread.run(Thread.java:923)
Suppressed: kotlinx.coroutines.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@57af652, java.util.concurrent.Executors$FinalizableDelegatedExecutorService@1d40d23]

Wondering if someone can help me decypher this to fix/prevent it. Is it the extension or browser itself that cause the crash if the page hasn't changed long enough? Thanks for suggestions (I will not consider "have you tried without the extension" as a valid suggestion)

Asked by SimonProulx2999 1 week ago

Last reply by SimonProulx2999 4 days ago

Passwords content empty unusable new ipad

Hello, Setting up a new iPad and signing into Mozilla fire fox, I found myself though I see on my phone I have more than one Mozilla account. On the iPad there are sever… (read more)

Hello, Setting up a new iPad and signing into Mozilla fire fox, I found myself though I see on my phone I have more than one Mozilla account. On the iPad there are several with no username and no password. This is the case for Amazon? as well. For example, Amazon, UK Amazon, Germany, Amazon it’s only Amazon? france, Amazon?, USA, etc.. each time I have to write in my email and look up my password on another device, and then ask the iPad to remember the password and the password is NEVER remembered. Sorry, I don’t know why all caps. I am hoping a synch will clear things up, but do I sing from my phone or do I sync from an old computer? If I do have several Mozilla accounts, probably because I encountered password trouble and created a new ID, there could be a great amount of Helter skelter. If I sync more than one of these to the new device, will they all remain on the device or will they be faithful to the account that I am signed in on?

How do I tell which account I am using in Mozilla fire fox

Is there a trick to get Mozilla firefox to merge with the one on my phone for example, where things seem to be pretty straightforward.

I apologize because I’m not asking a clear question. Has anybody run into a problem of having their fire fox password system absolutely non-functional, and in addition to that on an Apple device, that the iCloud Keychain doesn’t want to remember the password, either, nor do the websites want to “remember me”.

If I know more, I’ll come back for help. Thank you, thank you all very much.

MD

Asked by mctducey1 6 days ago

Last reply by jjaannee666u 4 days ago

Tab closed UNDO hide / remove

I have several tabs open. They're displayed vertically when I hit the tab button. When I close the bottom tab, the list moves down. The "Tab closed UNDO" notification imm… (read more)

I have several tabs open. They're displayed vertically when I hit the tab button. When I close the bottom tab, the list moves down. The "Tab closed UNDO" notification immediately covers the bottom tab. I have to wait a few seconds for it to disappear. How do I get rid of this nuisance? its possible in about:config? i use Firefox Nighty

Asked by moderndefender 6 days ago

Last reply by moderndefender 4 days ago

page refreshes upon switching apps

So imagine your filling out a form online using firefox for android and you come across a question that you cant remember the answer to so you switch apps to check throug… (read more)

So imagine your filling out a form online using firefox for android and you come across a question that you cant remember the answer to so you switch apps to check through your notes.

Upon finding the necessary info you switch back to firefox only for the page to refresh itself and for you to lose all your previous progress. Why???

I've also encountered this when paying for an item and i need to confirm the payment through my banking app. i go to the app, confirm the payment, switch back to firefox and the page refreshes and i have to start over!

Is it just me? Please fix this. It's the one thing that sucks about this otherwise great browser.

Asked by josh70 1 month ago

Last reply by Kris Houston 4 days ago

firefox on android : keyboard disappears when using a PWA

On an Samsung with One UI 5.1 and android version 13. Firefox for android version 113.2.0. When I install a PWA to the phone and use it, I select a field to enter text, … (read more)

On an Samsung with One UI 5.1 and android version 13. Firefox for android version 113.2.0.

When I install a PWA to the phone and use it, I select a field to enter text, and the keyboard pops up, then disappears again. I tested with app.usmobile.com and bmw.com . I tested with the OpenBoard Keyboard and the Samsung Keyboard. app.usmobile.com works fine within the firefox browser.

Asked by brad.lanam.commercial 6 days ago

Credit Card auto fill not working and unreliable auto fill

Auto filling credit card info never works. The pop up shows, I can choose a card but it does not fill the info. Auto fill in general is very unreliable. Very often it doe… (read more)

Auto filling credit card info never works. The pop up shows, I can choose a card but it does not fill the info. Auto fill in general is very unreliable. Very often it does not pop up at all for logins f.e. The feature to generate a password when making a new account does not seem available at all on mobile?

Asked by paulsten 6 days ago

iPad keyboard stopped working only on Firefox app

My iPad keyboard (5 years old) suddenly stopped working when I try to search. I type a letter and the search bar kind of bounces then nothing is typed in. This happened s… (read more)

My iPad keyboard (5 years old) suddenly stopped working when I try to search. I type a letter and the search bar kind of bounces then nothing is typed in. This happened suddenly a few days ago and is only happening on Firefox. Safari works just fine with the keyboard.

Asked by sueannadams 6 days ago

iPadOS 16.5 - iPad doesn’t consider Firefox’s downloads folder files deleted.

Hello. My occupation requires me to deal with videos, often heavy unedited videos and I usually download and upload those through Firefox. However these videos can become… (read more)

Hello. My occupation requires me to deal with videos, often heavy unedited videos and I usually download and upload those through Firefox. However these videos can become quite heavy on the hard disk especially in numbers. However, when deleting them in the download folder (through the Files app on the iPad), either Firefox or the iPad doesn’t consider them deleted and their weight is still present, though the file is clearly not in this world anymore. This amounts to dozens of gigabytes of data that I can’t delete, except if I completely remove and reinstall the Firefox app which can be quite annoying especially when dealing with account syncing.

Is this a known issue ? Is there a fix besides reinstalling the app ?

Thank you for any help.

Asked by Astrolys 1 week ago

rampant false positive pull down to refresh gesture

Firefox Nightly 110.0a1 (Build #2015925675), Sony Xperia 1 mk3, 61.2.A.0.382 release-keys Android 13 Been having issues with the refresh gesture, namely it activating wh… (read more)

Firefox Nightly 110.0a1 (Build #2015925675), Sony Xperia 1 mk3, 61.2.A.0.382 release-keys Android 13

Been having issues with the refresh gesture, namely it activating when just trying to scroll up the page.

I'm not certain of the proper behaviour, but I've had pull down to refresh initiate with all kinds of downward swipes; fast, slow, short and long; and in various locations on the screen; centre, sides (close enough to also start back gesture), lower third; and even seen it wanting to refresh when simply tapping to stop inertia scroll, as well as when pressing and holding to keep screen alive for seconds before pulling down to return to the top.

Noticing it initiate, then releasing upward to cancel, then repeating the previous downward swipe intermittently triggers it again; sometimes it's gone, sometimes it triggers another once or twice, and one time it just would not stop and I couldn't scroll up the page no matter where on the screen I began to swipe down.

I'm presuming it's only meant to activate in upper third or even quarter, but regardless, this is a relatively recent (several days to a week, idk) issue that I'm dealing with, although it has become rife tonight.

Some websites seem better than others, and I was considering it was a fault of some designs, but alas I couldn't find any spots where I could consistently get it to happen; not even dragging from the top of the screen is working right now, so I have no idea what's going on.

https://ok2fly.com.au/ was a nightmare; tap anywhere to open a pop-up, scroll to bottom, then try to scroll up. I've got a great little screen record to demonstrate how inconsistent it is, if anyone wants.

Lemme know if there's anything else I can do to help diagnose this.

Asked by Dog 5 months ago

Last reply by simonmorgan73 1 week ago

Browser not secure on pixel

I downloaded foxfire focus on my pixel phone. When I sign into my e-mail and certain websites the browser is showing not secure. I try to login from that phone but couldn… (read more)

I downloaded foxfire focus on my pixel phone. When I sign into my e-mail and certain websites the browser is showing not secure. I try to login from that phone but couldn’t because the links didn’t work.

Can’t get pictures it flashes up so quickly can’t catch a picture. What would cause browser not being secure.

Asked by Grateful 1 week ago

Last reply by Paul 1 week ago

Can't install PWA on my phone

Hello! I've got a problem with installing website's PWA on my phone through the Install option in the 3 dots menu. The website I'm talking about is 9anime.to and it wor… (read more)

Hello! I've got a problem with installing website's PWA on my phone through the Install option in the 3 dots menu.

The website I'm talking about is 9anime.to and it worked fine on Brave, but when I switched back to Firefox, it just does not work for some reason. It also does not make an app icon or whatever it was supposed to do.

I'll provide the google drive link for the video how it looks on my end.

https://drive.google.com/file/d/12RzNUzgXvJyJ9u7Z0_uTdwGFjDNqMbro/view

I also included in the uploaded images, the Firefox version and as well my phone's version.

Asked by Charlie 2 weeks ago

Last reply by Paul 1 week ago

everettforpresident.com it's not to be blocked president canadate for 2024 fec gov got pics

[https://everettforpresident.com everettforpresident.com It's a president 2024 election if you don't fix it I will contact the federal attorney general's office got it … (read more)

[https://everettforpresident.com everettforpresident.com

It's a president 2024 election if you don't fix it I will contact the federal attorney general's office got it

Andrew everett running for president of the United States canadate out of Bradford county Pennsylvania republican I can't even access my political site including gop.gov business fix your shit I have other domains that attach to it

Asked by Hawkbombers 1 week ago

Last reply by James 1 week ago

Long press > New Tab doesn't restore tabs after Firefox crashes

Hello, I've told to report technical issues on this website. I've noticed an issue with Firefox iOS where, if Firefox silently crashes and I open a new tab by doing a l… (read more)

Hello,

I've told to report technical issues on this website.

I've noticed an issue with Firefox iOS where, if Firefox silently crashes and I open a new tab by doing a long press on the iOS home screen, then selecting New Tab, Firefox only opens that new tab and does not restore the previous session and all previously loaded tabs are gone.

That has happened to me multiple times now and I've had to then try and figure out which tabs I had open by going through the browser history, which is pretty annoying.

To prevent that, I'm pretty much not using the long press > new tab functionality at all anymore and instead I open the app first, then open a new tab. Sometimes, I'll open the app, and if the app crashes, THEN I'm asked if I want to restore the session. Then I have to make sure to not accidentally press NO cause it seems there's no way to get that session back afterwards.

I would suggest a few ideas to prevent this issue: - please offer a setting to auto-restore previous sessions after a crash, instead of asking - alternatively, if pressing NO, or opening a new tab from the homescreen with a long press, offer a way to restore a previous session somewhere on the new tab page

Asked by possimpible 1 week ago

Last reply by Paul 1 week ago