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  • Archived

Mozilla issue on S24+

Hello Mozilla team. I need your help with the following: I recently upgraded my device and I got Samsung S24+. Unfortunately Mozilla is not working properly. Whenever I … (read more)

Hello Mozilla team.

I need your help with the following: I recently upgraded my device and I got Samsung S24+. Unfortunately Mozilla is not working properly. Whenever I open a new tab or open a link via my email account it is flashing constantly without being able to browse as usual.

Any help? (I have already unistalled / reinstalled the app.

Look forward to hearing from you

Kind regards

Serafeim

Asked by serafeim.antonakis 1 year ago

Last reply by Paul 1 year ago

  • Archived

San Francisco Chronicle e-paper does not display correctly in FF for Android, and often other browsers. Some pages will not scroll below the initial window, but when page is clicked and opened, then closed, the page may display correctly. Very annoying.

This has been going on for at least several weeks. SF Chron support escalated the issue to their tech dept (not on site), which claimed that the problem is FF, not them. … (read more)

This has been going on for at least several weeks. SF Chron support escalated the issue to their tech dept (not on site), which claimed that the problem is FF, not them.

Asked by dstang4985 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Video playback not working

Video playback initially works, until suddenly it doesn't; no new videos will work, and videos that previously played in the same browsing session will stop working. Easy… (read more)

Video playback initially works, until suddenly it doesn't; no new videos will work, and videos that previously played in the same browsing session will stop working. Easy to reproduce on Reddit by browsing any video-heavy subreddit. Leaving a broken video in a tab seems to infect the rest of the browser across websites; if a broken video from site A is open in another tab, videos on site B won't play.

Sometimes quitting and restarting Firefox is enough to temporarily get video playback working again; sometimes I have to manually clear the browser cache; at least once I've had to reboot my phone.

Screen recording with symptoms: https://youtu.be/5O6FOax7ozA

Device is a Sony Xperia I V

Asked by Jens Lyn IV 1 year ago

Answered by Jens Lyn IV 1 year ago

  • Solved
  • Archived

com.android.phone Crashing

For the past few weeks builds, downloading image from any website is weirdly triggering a crash of com.android.phone due to which mobile network is lost as well. Using Sa… (read more)

For the past few weeks builds, downloading image from any website is weirdly triggering a crash of com.android.phone due to which mobile network is lost as well. Using Samsung Galaxy Note9.

Asked by Ved 2 years ago

Answered by Paul 2 years ago

  • Archived

reading mode is not working on Android Firefox version 120

Every time I try to read a news article, I am met with an error that says cannot load a content and reading mode does not work. Please fix this error because this is the … (read more)

Every time I try to read a news article, I am met with an error that says cannot load a content and reading mode does not work. Please fix this error because this is the only reason why I use Firefox.

Asked by I like chocolate 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

open browser to black screen

This screen displays brackets in the corners defining the corners of a square in the middle of the screen. You cannot pinch it to make it larger or smaller or sm… (read more)

This screen displays brackets in the corners defining the corners of a square in the middle of the screen. You cannot pinch it to make it larger or smaller or smaller. If you scroll up on the windows it closes Mozilla. The only way to get rid of it to use the browser normally is to reboot my Samsung phone.

Asked by mkbk8 1 year ago

Last reply by Paul 1 year ago

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Stuck in Desktop Mode

Hi, my browser on my tablet keeps making all tabs stuck in desktop mode with no way to turn it off. It started happening today when it updated to the latest Firefox Andro… (read more)

Hi, my browser on my tablet keeps making all tabs stuck in desktop mode with no way to turn it off. It started happening today when it updated to the latest Firefox Android 133. The desktop mode toggle is set to off, and when I click it it still is set to off and it's still in Desktop mode. When I copy the URL to another tab I can turn desktop mode off, but that gets reset to on whenever the browser is killed in the background.

I've tried force closing the app and clearing cache, any help would be appreciated.

Asked by Syer10 1 year ago

Last reply by sidereal316 1 year ago

  • Solved
  • Archived

JavaScript and Firefox are both screwing up my life and android phone

HOW DO WE RESTORE JAVASCRIPT. I guess 🤣 need to buy a new phone thanks to FIREFOX. None of the crap in this forum or online works. At first my problem was I can't ope… (read more)

HOW DO WE RESTORE JAVASCRIPT. I guess 🤣 need to buy a new phone thanks to FIREFOX. None of the crap in this forum or online works. At first my problem was I can't open links because I need to enable JavaScript. I cannot use the suggested fix i.e. about:config. Doesn't work.

Just a few minutes ago I was able to post a DISAPPEARING query and then somehow I'm not in Firefox and when I try to log in WHICH I DID just minutes before I'm told my password doesn't work or I need to use primary acct which I try and still get told it's WRONG. So now I think I'm here by signing in with Gmail but the problems keep multiplying until I can't remember all the steps I took when something worked and a second later it was bad page or some warning or this that and the other. WHY THE "&?$ isn't there a fix I can complete before I die of old age? HOW DO I ENABLE JAVASCRIPT and why did it quit working?

Asked by KC 1 year ago

Answered by Paul 1 year ago

  • Archived

Firefox Android/Lockwise - can't remove saved passwords

I'm trying to remove over 500 passwords saved in FF, I removed it on PC and it disappeared from all connected Win clients. But I can't remove it from Android - they are s… (read more)

I'm trying to remove over 500 passwords saved in FF, I removed it on PC and it disappeared from all connected Win clients. But I can't remove it from Android - they are still in FF & Lockwise. Tell me then, why sync works between Win clients but Android client ignores deletion of passwords?

Asked by Mariusz J 1 year ago

Last reply by Vlad Socaciu 1 year ago

  • Archived

No payment card option iOS

Hi, For some reason I don’t have the option to add payment cards on my browser using the latest version on iOS. Can someone explain or help me achieve this as it’s pret… (read more)

Hi,

For some reason I don’t have the option to add payment cards on my browser using the latest version on iOS.

Can someone explain or help me achieve this as it’s pretty annoying having to dig my card out or switch to safari.

Asked by jakehalloran29 1 year ago

Last reply by Kiki 1 year ago

  • Solved
  • Archived

Full-screen video problem

I'm having a problem with playing videos on websites. When I click the expand to full screen button about half the time the full screen video comes up for half a second a… (read more)

I'm having a problem with playing videos on websites. When I click the expand to full screen button about half the time the full screen video comes up for half a second and then the window shrinks down to a small square on the bottom right-hand corner of my screen. Sort of like when the youtube app minimizes a video. This window is unclickable and also everything at or below it in android is unclickable while it's there. If I click the window button on android and swipe the firefox app up to close it and restart it, Firefox doesn't even close and I can still hear sound from the video. I have to select on the Firefox app again which will restore the full window and then click the full screen button one more time and it will work. This issue is happening on every website I play video on on the Firefox app and it is extremely irritating. I'm about ready to switch to another app if this can't be solved, but Firefox is the only browser that allows ublock origin so I don't want to do that. Can anyone help?

Asked by raistlinnuitari8 2 years ago

Answered by raistlinnuitari8 2 years ago

  • Archived

Lag and freeze when typing in dynamic searching field

I keep trying Firefox browser once in a while for many reasons such a giving it a try to see the improvements, to give it a chance to become my daily driving browser but … (read more)

I keep trying Firefox browser once in a while for many reasons such a giving it a try to see the improvements, to give it a chance to become my daily driving browser but small niggles such as below doesn't give confidence to make it a default browser.

In website gsmarena.com on mobile Firefox browser when you type in search field, while website tried to dynamically show all matching phone models to a letter that you just typed, browser and keyboard just starts to lag and freeze before it can accept any further input of letter typing. Don't have this issue with other browsers.

Asked by Shrinidhi Hosamane 1 year ago

Last reply by Shrinidhi Hosamane 1 year ago

  • Archived

Pages don’t load from apps

I’ll use the example of movie times. In the IMDB app you can pick movie times, that link sends you to my web browser (Firefox) which opens to the homepage, but that’s it.… (read more)

I’ll use the example of movie times. In the IMDB app you can pick movie times, that link sends you to my web browser (Firefox) which opens to the homepage, but that’s it. It doesn’t do anything else, it doesn’t even attempt to open a page. It’s been happening for a while. What am I doing wrong g?

Asked by Andrew Wissel 1 year ago

Last reply by Kiki 1 year ago

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Cannot upload files

Hello, I'm not able to upload files to certain websites using Firefox on Android. When selecting a file for the phone's file manager, the file upload simply not startin… (read more)

Hello,

I'm not able to upload files to certain websites using Firefox on Android.

When selecting a file for the phone's file manager, the file upload simply not starting.

However, Firefox on iOS doesn't have that issue.

Firefox version used is the latest one and it is the one from Google Play.

Tried another browser and it works great.

Guillaume

Asked by SuMo Bot 1 year ago

Last reply by SuMo Bot 1 year ago

  • Archived

Anyone else having trouble logging into Chase's Web site?

I am not the one using Firefox for iOS; my sister is. I am not looking for an actual fix at this point, I just want to know if anyone else is having the problem. My sist… (read more)

I am not the one using Firefox for iOS; my sister is. I am not looking for an actual fix at this point, I just want to know if anyone else is having the problem.

My sister was having no problem logging into Chase with her 8th gen iPad until about a week ago (my apologies, I don't know the exact day). She tried to log in, and the Web site took her to the system requirements page.

The weird thing is, her system was fine according to their list. But she updated to the latest iOS (18-something) and then the latest Firefox for iOS 129.0.1 (she doesn't like .0 versions and always waits for .0.1).

She got the same error.

Chase insists that the problem is hers. Personally, I don't trust a corporation that big farther than I can throw their combined offices on the planet. Is anyone else getting this problem?

Again, I am not looking for a fix at the moment, just looking to find out if the problem really is in her set.

Thank you.

Asked by khindall 1 year ago

Last reply by LFdeg 10 months ago

  • Solved
  • Archived

Volume dips down at the start of anything with sound - YouTube videos, MP3s, etc.

I can't remember when this problem started, but the volume dips down for maybe 1-2 seconds shortly after the start of anything with sound, like YouTube videos and MP3s em… (read more)

I can't remember when this problem started, but the volume dips down for maybe 1-2 seconds shortly after the start of anything with sound, like YouTube videos and MP3s embedded in a website. On the same phone with Chrome, the problem does not happen.

Has anyone experienced this? I made a screen capture that demonstrates the problem, alternating first with Chrome, then with Firefox (then both again) -- https://youtu.be/GB116jauaX4

Any help anyone could provide would be greatly appreciated!

Brian

Asked by cinematic6436 1 year ago

Answered by cinematic6436 1 year ago