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  • Archived

Why can I no longer download Firefox to my cell phone without using apple App Store?

I typed my question in the subject line. I want to use Firefox on my new iPhone and can’t seem to download without using the App Store. Is there any way? Goggle is all ov… (read more)

I typed my question in the subject line. I want to use Firefox on my new iPhone and can’t seem to download without using the App Store. Is there any way? Goggle is all over my Apple when I want to be on line Thanks

Asked by mysterydot77 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Latest iOS update 127.0 closed all my open tabs

Why would your team release a version that closes all tabs in private browser mode? Why would you not list this in your release notes? I only browse in Private mode and … (read more)

Why would your team release a version that closes all tabs in private browser mode? Why would you not list this in your release notes? I only browse in Private mode and prefer to leave tabs open there. Please return the feature or give the user the option to close all tabs on exit

Asked by shane.kee.13 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Tabs deleted when app is closed

Firefox for iOS version 127.0 (42448) deletes tabs when app is closed. The option to keep tabs when the apps is closed has been removed from the privacy menu. So how can … (read more)

Firefox for iOS version 127.0 (42448) deletes tabs when app is closed. The option to keep tabs when the apps is closed has been removed from the privacy menu. So how can I configure the app to keep tabs between sessions?

Asked by john.kozicz 1 year ago

Last reply by Infinity__ 1 year ago

  • Solved
  • Archived

Privacy setting IPhone

Was the option to close privacy tabs removed recently? I would like to be able to save my tabs without losing them again. I only ask because I just like to organize my ta… (read more)

Was the option to close privacy tabs removed recently? I would like to be able to save my tabs without losing them again. I only ask because I just like to organize my tabs instead of having all the tabs in one section.

Asked by Razrok 1 year ago

Answered by cor-el 1 year ago

  • Archived

Private tabs vanishing on iOS Firefox

I’m having a problem very similar to the one described here https://support.mozilla.org/en-US/questions/1421173 from last year. Ever since the version 127.0 update from … (read more)

I’m having a problem very similar to the one described here https://support.mozilla.org/en-US/questions/1421173 from last year. Ever since the version 127.0 update from last week, all my private tabs are GONE. My regular tabs, including inactive tabs, are fine but more than 40 private tabs were lost (and I’m pissed because the nature of what those tabs were makes them very difficult to go re-find). Now, anything I open as a private tab vanishes if I leave the app for more than just a moment, even if I left it open to that tab. It makes the private browsing function effectively unusable for anything I’m not gonna just sit down and do in one sitting.

I don’t expect my 40+ lost tabs recovered, it’s a pain but it’ll be fine, but the function issue is NOT fine and needs to be fixed!

Asked by Senna Hubbs 1 year ago

Last reply by Infinity__ 1 year ago

  • Archived

Browsing

From time to time firefox deletes suddenly all my tabs in normal as in private browsing. Also few years ago I could turn off the „close private tabs“ option in setting, b… (read more)

From time to time firefox deletes suddenly all my tabs in normal as in private browsing. Also few years ago I could turn off the „close private tabs“ option in setting, but since firefox cleared off everything (again), that option ain‘t available anymore. Someone pls help.

Asked by frederic.surm 1 year ago

Last reply by Infinity__ 1 year ago

  • Archived

Firefox for iPad v127 keeps closing all private tabs

Firefox will close my private browsing tabs after inactive for a couple hours. I do not see any setting section for controlling when Firefox closes or doesn’t close priva… (read more)

Firefox will close my private browsing tabs after inactive for a couple hours. I do not see any setting section for controlling when Firefox closes or doesn’t close private browsing tabs. Just started happening bout a day or 2 ago.

Asked by ninkyou 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Close tabs automatically when leaving firefox

The button in settings/privacy/close tabs automatically has disappeared in firefox for ios v 127. It appears that I no longer have the option to keep my private tabs open… (read more)

The button in settings/privacy/close tabs automatically has disappeared in firefox for ios v 127. It appears that I no longer have the option to keep my private tabs open which is very inconvenient

Asked by Brian Fredericks 1 year ago

Last reply by Infinity__ 1 year ago

  • Archived

Tabs disappeared

When I opened my iPad all tabs saved in private browsing had disappeared. I keep them there not because they are particularly private but for ease of access. A note from … (read more)

When I opened my iPad all tabs saved in private browsing had disappeared. I keep them there not because they are particularly private but for ease of access. A note from Google said that it had changed my settings as they didn’t know if I was over 18. (I’m 75!) and I needed to sign in to Google. I always use Duck Duck Go as my search engine on my desktop and do NOT want to use Google if possible. Can you help. I’m really fed up/ angry about this intrusion. Sorry for explanatory ramble. Thanks Nicola Palmer Nicolapa@blueyonder.co.uk

Asked by nicolapa 1 year ago

Last reply by Infinity__ 1 year ago

  • Archived

Suggestion: Switch to New Tab

The behavior of Firefox on my iPad when long-pressing a link and selecting the “Open link in new tab” option is counter to how it should operate. It opens the link in a n… (read more)

The behavior of Firefox on my iPad when long-pressing a link and selecting the “Open link in new tab” option is counter to how it should operate. It opens the link in a new background tab. It should open the link in a new tab and bring that tab to the foreground, like it does in the desktop app.

Asked by HuntingPudel 1 year ago

Last reply by Paul 1 year ago

  • Archived

Downloading Extensions

I am unable to install an extension know as Social Focus in my IOS device even though I have Firefox installed. It just keeps telling me to install Fire Fox, Which I have… (read more)

I am unable to install an extension know as Social Focus in my IOS device even though I have Firefox installed. It just keeps telling me to install Fire Fox, Which I have

Asked by Rishu Singh Sigriwal 1 year ago

Last reply by James 1 year ago

  • Archived

Firefox Browser add-ons

I am trying to add ITA Matrix power tool extension. When I click on link I land on page that says ‘you need to install Firefox to use this extension’. Firefox is already … (read more)

I am trying to add ITA Matrix power tool extension. When I click on link I land on page that says ‘you need to install Firefox to use this extension’. Firefox is already installed. How to I activate the extension in Firefox? Thanks Philip

Asked by philipspittle 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Accessibility improvements

Dear Firefox Team, I am writing to propose an enhancement for your iOS and Android, as well as desktop applications, that would greatly benefit users with visual impairme… (read more)

Dear Firefox Team,

I am writing to propose an enhancement for your iOS and Android, as well as desktop applications, that would greatly benefit users with visual impairments. It would also benefit anyone who is aware that they are in need of supplementary assistance in the absorption of information and knowledge, such as myself (for context; I am an adult with autism and ADHD). Specifically, I suggest adding an accessibility feature that provides verbal dictation of the text on the phone. This addition would significantly improve the experience for users with limited or no sight or potentially even other types of disabilities.

As a friendly neighborhood computer consultant, I recommend Firefox as the default browser to my friends and family because of its strong commitment to privacy. Additionally, a partnership with DuckDuckGo could further underscore your dedication to user privacy.

I appreciate your consideration of these suggestions and look forward to seeing your continued innovation and reaction to my notes. Enhancing accessibility features not only supports inclusivity but could also attract new users and potentially open up advertising opportunities. I am eager to share more ideas in the future and would be delighted to contribute to your mission in any way possible.

Best regards,

Seth Noreman [edited phone# from public community support forum]

P.S. If you would like to discuss this further, please feel free to contact me. I am also available to help create promotional materials or tutorial videos on how to use these accessibility features, leveraging my background in digital art and my unique perspective as an adult with autism.

Thank you for your time.

Asked by sethnoreman 1 year ago

Last reply by Paul 1 year ago

  • Archived

Ad blocker

Ad blocker has worked flawlessly on my iPhone until today. Don’t know what changed, but there are ads everywhere. How do I make it block ads again? The internet is tot… (read more)

Ad blocker has worked flawlessly on my iPhone until today. Don’t know what changed, but there are ads everywhere. How do I make it block ads again? The internet is totally unusable with ads on every page!!!

Asked by jwildfire9 1 year ago

Last reply by Tomatoshadow2 1 year ago