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Close Private tabs

Close Private Tabs option has stopped working since update, Firefox keeps reloading private tabs every time I open the browser. Even after removing and reinstalling the a… (read more)

Close Private Tabs option has stopped working since update, Firefox keeps reloading private tabs every time I open the browser. Even after removing and reinstalling the app

Asked by inertia_555 4 months ago

Last reply by Paul 4 months ago

Won't access internet

I'm having trouble with Firefox on my mobile device. It was working fine yesterday but won't access the internet now. It runs but won't connect. All other programs on … (read more)

I'm having trouble with Firefox on my mobile device. It was working fine yesterday but won't access the internet now. It runs but won't connect. All other programs on my device access it as always. Could I have unknowingly disabled it? I've made no changes to any of my settings for months. I don't want to lose the info it has acquired by reinstalling. Can you please help?

Asked by rebaker11 5 months ago

Last reply by Paul 5 months ago

Randomly, Firefox refuses to work anymore

Sometimes, Firefox 114.2.0 for Android suddenly stops rendering pages or loading new pages. Try to search: instantly stops loading, completely white tab, address bar … (read more)

Sometimes, Firefox 114.2.0 for Android suddenly stops rendering pages or loading new pages.

  • Try to search: instantly stops loading, completely white tab, address bar content changes to search
  • Try to enter an address directly: doesn’t load, completely white tab, address bar contents stay the same
  • Force quitting and reloading doesn’t change anything
  • Clearing cache doesn’t change anything
  • Clearing data fixes the problem, at the cost of losing all home-screen customization, extensions, and search engine customization, which aren’t synced with the Firefox account

Asked by haleyhalcyon 5 months ago

Last reply by Paul 5 months ago

Not loading after update to 114.2

I can't get any sites to load in my Firefox app since the update to 114.2. I have cleared my cache, forced a stop, and done everything else that's ever worked in the past… (read more)

I can't get any sites to load in my Firefox app since the update to 114.2. I have cleared my cache, forced a stop, and done everything else that's ever worked in the past short of uninstalling and reinstalling. It looks like 114.2 was supposed to fix this issue in older versions, but I'm still having issues.

Asked by thecherie 5 months ago

Last reply by Paul 5 months ago

Firefox Android does not load site content and remains as a blank page

Within the last couple days at least, firefox just does not load any sites on the phone. They simply show an empty page. Chrome will load the same site under the same net… (read more)

Within the last couple days at least, firefox just does not load any sites on the phone. They simply show an empty page. Chrome will load the same site under the same network conditions.

Asked by panda 5 months ago

Last reply by Paul 5 months ago

Firefox won't load any website, not even config.

I'm on Android 11, Oxygen 11.0.13.BE.89BA Whenever I open up Firefox and enter a website or a google search nothing happens. No loading screen, no crash, just nothing. … (read more)

I'm on Android 11, Oxygen 11.0.13.BE.89BA

Whenever I open up Firefox and enter a website or a google search nothing happens.

No loading screen, no crash, just nothing.

Uninstalling it and reinstalling it works once, but then the second time I open Firefox I'm back to the same issue.


Google Chrome works just fine, and I'm not having any issues related to data or wifi.

Asked by Mcmanybucks 5 months ago

Last reply by Paul 5 months ago

Website pages/tabs wont load

The browser stopped working since last week. Before when i opened the browser, i can see it loading. But nowadays, the loading is gone and only black screen is left. I ca… (read more)

The browser stopped working since last week. Before when i opened the browser, i can see it loading. But nowadays, the loading is gone and only black screen is left. I cannot even access add-on. Its just loading

Asked by carlly03 5 months ago

Last reply by Paul 5 months ago

Access doesn't load

Periodically, the following bug occurs on different phones. I also found it in complaints on google play and I will take the text from there (you do not give a solution t… (read more)

Periodically, the following bug occurs on different phones. I also found it in complaints on google play and I will take the text from there (you do not give a solution to the problem), but I will provide my screenshots. This is not the first time this issue has occurred, on various phones in my family. "I tried using it again, and EVERY website I try to access doesn't load. It just shows a gray screen and the lock in the URL bar is in the "connection is not secure" graphic. I can't even access about :config because it's also just a gray screen.HOWEVER, every other browser on my phone works." It helps to solve problems only by completely deleting all firefox files and then setting it up from scratch. It is unpleasant. On screenshots: the endless loading of the add-ons section and the display of any site.

Asked by brutalfreak 5 months ago

Last reply by Paul 5 months ago