Showing questions tagged: Show all questions

error messages when checking emails

hello Every time I open Thunderbird, i get different random error messages, changing settings doesn't help. I also get error messages every time it checks for messages al… (read more)

hello Every time I open Thunderbird, i get different random error messages, changing settings doesn't help. I also get error messages every time it checks for messages also, this error message is wanting a new password, I haven't changed my password and these have only started since a couple of updates ago. It will still download the emails, I have to cancel out every message that pops up before it will. Any help is appreciated to fix this as it is rather inconvenient.

Asked by alderney 1 week ago

Last reply by sfhowes 1 day ago

YOUR LATEST RELEASES ARE MISERABLY SLOW TO USE! STOP AUTO THREADING MESSAGES! PLEASE UPDATE ASAP

I can't use my computer to delete spam or email, because the latest versions for months are toooo slow to do so. And I can't stand the automatic threading/grouping of ema… (read more)

I can't use my computer to delete spam or email, because the latest versions for months are toooo slow to do so. And I can't stand the automatic threading/grouping of emails, and how hard it is to figure out how to stop it. I dont want any threads or grouping.

Asked by Mike J 2 days ago

Last reply by david 1 day ago

Unknown Apps running

I am running Firefox. When I open the Task Manager, it shows that there are 13 Apps listed for Firefox with 1 for Runtime Broker. I have only 2 tabs open. Task manager… (read more)

I am running Firefox. When I open the Task Manager, it shows that there are 13 Apps listed for Firefox with 1 for Runtime Broker. I have only 2 tabs open. Task manager shows that all together the Firefox apps are using only 0.4% of CPU, but are using 521.3MB of memory. When moving around the different apps I am using, the non Firefox apps are running more slowly due to the amount of memory used by all these Firefox accounts. I want to know what are these apps and why are they there when I have only the 2 tabs open?

*Email removed for privacy reasons*

Asked by svillecb 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Thunderbird Beta causing pc to slow down, has very large inbox size and large NSTMP files

Im using Thunderbird Beta release. Starting last week, my PC would become extremely slow, to the point it would nearly come to a complete halt. After digging around, I re… (read more)

Im using Thunderbird Beta release. Starting last week, my PC would become extremely slow, to the point it would nearly come to a complete halt. After digging around, I realized it was due to excessively large Thunderbird NSTMP files that were being created. I would delete them and the speed would improve. But then a while later, the NSTMP files reappear and gobble up all my Harddisk again. Part of the issue is the sheer large size of the file, which will consume all available space on my HD, which at present is 600GB. But it also eats up all my RAM so my system slows down til the NSTMP file is fully built.

I use this as imap with Gmail installed on a PC with a 1TB SSD

Today after my pc started slowing again, I started poking around and noticed my main Inbox is massive, 29GB, which there is no chance its that large. All Mail is only 1GB to give perspective

This has been going on about a week.

I tried repairing my inboxes and other folders, but that does not seem to have helped.

Asked by dparent1 2 days ago

Last reply by david 2 days ago

Video playback (and other misc. webapp) issues, which do not occur when using a Private Browser window

I am facing an issue with my Firefox. This most commonly occurs with video playback webapps like YouTube Shorts. Intermittently, but often enough to be incredibly annoy… (read more)

I am facing an issue with my Firefox.

This most commonly occurs with video playback webapps like YouTube Shorts. Intermittently, but often enough to be incredibly annoying!!) videos will stick while audio plays in the background. This does not always happen, but once it starts there seems to be some sort of cooling off period before things work again.

Reddit video player never works, seeming to silently crash - never showing the play button or video controls overlay.

I have had miscellenious other issue with other website that include forms to fill out and navigate where the elements like "next" or "submit" are completely unresponsive.


  • Refreshing the page does not fix it.
  • Clearing Firefox's cache and data did not fix it.
  • "Refreshing" Firefox did not fix it.

Strangely, the same video/page will always work on a Private browser window. I appreciate that these windows don't have extensions active, but I have activated every extension in private browsing and it still works.

The only extensions I have are:

  • Privacy Badger
  • uBlock Origin
  • Bitwarden

I have no idea what it is about my "normal" browser which is broken, and why things are fine in the private window, but this is immensely frustrating.

I really don't want to have to change to another browser (Chrome... ew...) but I need this fixed if I am to continue.

Asked by Paul Naidoo 3 days ago

Last reply by zeroknight 2 days ago

Thunderbird 115.9.0 (64-bit) HTML Signature

Hi Everyone, I am trying to add a HTML signature to my emails and added it to the HTML box in account settings. I then go to my emails to check that the signature looks … (read more)

Hi Everyone,

I am trying to add a HTML signature to my emails and added it to the HTML box in account settings. I then go to my emails to check that the signature looks ok, so open an email and and my signature flashes up then disappears. I sent the email just to make sure and there is no signature. Does anyone one have any ideas why this might be happening. It worked fine at the start, but then this keeps happening.

Asked by rainer3369 2 days ago

Last reply by david 2 days ago

Power management

Firefox doesn't work with power management. It essentially turns the screen off and then sends the laptop to sleep when watching videos (in full screen). I have tried to … (read more)

Firefox doesn't work with power management. It essentially turns the screen off and then sends the laptop to sleep when watching videos (in full screen). I have tried to disable hardware acceleration, but it didn't fix my problem. I am on 124.0.1 version - flatpack version on fedora, as the actual fedora version from "discover" app center cannot play videos at all. I am running on fedora 39, kde plasma, wayland.

Asked by danu.tihonov 2 days ago

Last reply by zeroknight 2 days ago

Unable to open live chat support with Express vpn

I use Express VPN whenever I'm on the computer. I have used Firefox as my browser and DuckDuckGo as my search engine. Just recently, I went to install the latest version … (read more)

I use Express VPN whenever I'm on the computer. I have used Firefox as my browser and DuckDuckGo as my search engine. Just recently, I went to install the latest version of vpn and had issues. Went to their support page: https://www.expressvpn.com/support/ and could not access their Live help (messaging)? If I use another browser, say Chrome, and go to the same support page, I CAN use the Live help messaging section. This peoblem happens on my Desktop and also my laptop. When using my iphone, i don't have this issue. Can you Help?

Asked by crusin50 2 days ago

Last reply by cor-el 2 days ago

mozilla on firefox

Hi ...I am experiencing glitches- choppiness when going from one page to the next...... when browsing in you tube with Firefox....when I use Safari there are no glitches … (read more)

Hi ...I am experiencing glitches- choppiness when going from one page to the next...... when browsing in you tube with Firefox....when I use Safari there are no glitches when using you tube. All of my settings and everything is set to use Firefox...so I want to use Firefox if possible. It just began to do this within the last week.

Asked by Sharlene Hale 3 days ago

Last reply by cor-el 2 days ago

Can't Log Into Secure Websites

I recently bought new computer with Windows 11 Home Edition. Downloaded FIREFOX browser and migrated in my bookmarks, (which worked GREAT!!!!). Then I attempted to log in… (read more)

I recently bought new computer with Windows 11 Home Edition. Downloaded FIREFOX browser and migrated in my bookmarks, (which worked GREAT!!!!). Then I attempted to log into the Your Neighbourhood Credit Union (YNCU) website. I could enter my user name, password and security question but then I received a message, on their website: "The system is experiencing problems. Please try again later." (see attachment below). After working with YNCU staff for HOURS, it was suggested that I log in using "Microsoft EDGE" browser. My login was accepted in seconds - NO problems. Today I attempted to log into the Canada Revenue Agency (CRA). Again I was able to enter my user name, password and answer to my security question. The response I received was: "404 -- NOT FOUND From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1: 10,4.5 404 Not Found The server has not found anything matching the Request-URI. No indication is given of whether the condition it temporary or permanent. If the server does not wish to make this information available to the client, the status code 403 (Forbidden can be used instead. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address." I immediately attempted to log into the CRA website using "Microsoft EDGE" and was IMMEDIATELY granted access after entering security information. I REALLY LIKE using the FIREFOX browser - and detest using Microsoft EDGE, but unless this access issue is resolved I will be forced to use EDGE :(.

Asked by JD 2 days ago

Last reply by cor-el 2 days ago

videos don't play or don't have audio

The problem persists across different sites I frequent, most notably dropout.tv and archive.org. videos I try to watch either don't play in the browser at all, or play wi… (read more)

The problem persists across different sites I frequent, most notably dropout.tv and archive.org. videos I try to watch either don't play in the browser at all, or play without any sound, even though nothing is muted. The only site completely unaffected seems to be youtube, where everything works as usual.

Asked by akasztofaviragpor 4 months ago

Last reply by cor-el 2 days ago

Thunderbird is very slow if it has not been used for a long time.

I use Thunderbird on several computers and my IMAP account contains several hundred thousand emails. In everyday use on my main computer this works very well and I have … (read more)

I use Thunderbird on several computers and my IMAP account contains several hundred thousand emails.

In everyday use on my main computer this works very well and I have no problems with the speed of Thunderbird. If I open Thunderbird on a computer that I only use every 2-3 weeks, it becomes a real test of patience.

Thunderbird updates, indexes and compresses about 50 folders in the background.

As a result, Thunderbird is hardly usable for about 30 minutes. For example, if you want to write a new email (the most common case), the mail editor is extremely slow to use - characters entered only appear with a delay of 10-30 seconds, even though the computer is already very powerful with an SSD and a fast CPU.

Is there a configuration option to run the mailbox update with such a low priority or to assign a high priority to the Mail Editor?

Asked by Marc Schoechlin 4 days ago

Last reply by david 3 days ago

Logo Slider appear distorted.

Hi, I have developed a best baby monitor website. The design was all good but I've recently noticed that the logo slider appear to be distorted. I've tried fixing it from… (read more)

Hi, I have developed a best baby monitor website. The design was all good but I've recently noticed that the logo slider appear to be distorted. I've tried fixing it from the backend but it does show properly any ideas how it can be fixed.

Facing issue with this link: https://www.cappella.io/

Thanks

Asked by Afrasiab Sajid 3 days ago

Last reply by zeroknight 3 days ago

Why is the address bar gray, now? Why doesn't tiling using the super+arrow keys work quite right anymore?

I just updated Firefox. That's supposed to improve things, right? Now the address bar is gray most of the time. It looks normal when I'm entering a search, or editing a … (read more)

I just updated Firefox. That's supposed to improve things, right?

Now the address bar is gray most of the time. It looks normal when I'm entering a search, or editing a URL, the rest of the time, it's just ugly now. I don't like things to be changed arbitrarily like that. What is the rationale for changing the way that looks? How can I change it back? Please give me a setting, or about:config preference, and please don't get direct file editing involved, okay?

Why doesn't tiling the windows work as well as it used to? Yesterday, I could hit super+left, or super+right, from a maximized window, and it'd tile to the left or right side of the screen perfectly, the first time, every time, no problems. Now it has an intermediate stage where there's a gap all the way around the window. It seems to improve by clicking on a different window, then back into the Firefox window, but that intermediate step just shouldn't happen! What's a fix for this?

I also hit the button at the bottom to include optional troubleshooting information, but it said instead, "We can't automatically get your browser's troubleshooting data, please try these manual steps." No, I'm not doing that, get that thing working right, too!

Asked by Sterrence 1 week ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Firefox Web browser

Hi I hope someone can help. Yesterday I watching YouTube on Firefox and the audio stopped working for some reason. Still works on other programs though. I made sure the s… (read more)

Hi I hope someone can help. Yesterday I watching YouTube on Firefox and the audio stopped working for some reason. Still works on other programs though. I made sure the speakers are on, restarted the browser, computer checked the setting to allow audio. Everything in your help guide but it still won't work. Though sometimes the audio will play with headphones and sometimes not. Any ideas of what else I can do? I like the browser but with no audio, I can't really use it.

Asked by Captain Douchebag 6 days ago

Last reply by jonzn4SUSE 4 days ago

unity script error in FF123

when trying to acsess the gop3.nl site, i get the folowing error dump An error occurred running the Unity content on this page. See your browser JavaScript console for mo… (read more)

when trying to acsess the gop3.nl site, i get the folowing error dump An error occurred running the Unity content on this page. See your browser JavaScript console for more info. The error was: RuntimeError: indirect call to null @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[117365]:0x1f90a96 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[49943]:0xf1418d @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[1707]:0x113fc2 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[127477]:0x2191221 invoke_iiiii@https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.framework.js.gz:3:474355 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[49984]:0xf17b02 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[105819]:0x1d74f24 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[127471]:0x2191119 invoke_viiiiii@https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.framework.js.gz:3:477540 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[49985]:0xf17e47 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[10167]:0x2c1f3b @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[127465]:0x21910a7 invoke_viiiiiii@https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.framework.js.gz:3:476885 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[104662]:0x1d1a184 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[10167]:0x2c1f3b @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[28099]:0x819f13 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[28075]:0x8177fd @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[19380]:0x5759a0 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[117706]:0x1f9c26e @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[1165]:0x100567 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[56630]:0x10a5c7c @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[117697]:0x1f9ba9a @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[684]:0xefff4 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[175959]:0x2cd6bc3 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[7550]:0x22fb3d @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[22366]:0x6d2066 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[127479]:0x2191239 invoke_iiii@https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.framework.js.gz:3:474006 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[3472]:0x15e211 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[44412]:0xd8b149 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[21250]:0x62b91d @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[1279]:0x103bd4 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[31789]:0x90f83b @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[31789]:0x90f8ec @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[60397]:0x1201b9f @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[133311]:0x2356fc6 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[60817]:0x1230490 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[60823]:0x123134c @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[60823]:0x12313bd @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[60193]:0x11d36d1 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[127472]:0x2191121 browserIterationFunc@https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.framework.js.gz:3:254637 callUserCallback@https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.framework.js.gz:3:207835 runIter@https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.framework.js.gz:3:209111 Browser_mainLoop_runner@https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.framework.js.gz:3:207370

FF112 encountered this exact eror beginning march 7. upgrading to F123 default setings has not helped. Is this eror indicating only a certain browser can continue to the website?

thanks aand regards

Asked by PS 2 weeks ago

Last reply by zeroknight 4 days ago