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Hello!

I added all my office emails to my home computer. At home they all work perfectly to receive but not to send. The server configurations are the same as at my office and they work perfectly there.

The name of the outgoing server is smtp.oedim.com and I have already used ports 25, 587, 465 and 2525 to test. The message I receive is the following:

"Sending of the message failed. An error occurred while sending mail. The mail server responded: Unable to relay to egon@oedim.com. Please check the message recipient "egon@oedim.com" and try again."

I used the email I was sending from as the recipient, but this error happens for any existing valid email. I've tried many of them.

Can anyone help with this problem?

Thank you very much, Egon

I just noticed today that my New Tab Page is now displaying an old set of icons (are they called bookmarks?) It might be associated with the recent update to v121, but I have lost several newer pinned icons. The display today is shown in the attached image, and I have drawn a red diagonal through icons that have not appeared on my New Tab Page for some time. I don't have a list or image of the recent ones that are gone missing.

I'm sure I'll eventually find and replace the ones that I lost, but this is just embarrassing for FF, which I use for just about everything.

If there's a way to revert, I'd like to know.

I have just reinstalled windows and then Firefox. If I click settings then a menu item it just freezes.

I have uninstalled and reinstalled.

Using Windows 11 Pro 22H2.

Any suggestions?

Thank you for your help! I have been using Thunderbird for 5-6 years now and just last night any emails I send to my Gmail contacts gets bounced back. They can send me emails but I can not loner send them emails. I receive the below message which it looks like the issues is DKIM and SPF. I am not tech savvy so I have no idea how to fix this. Any help with be MUCH appreciated!!!

<<< 550-5.7.26 This mail has been blocked because the sender is unauthenticated. <<< 550-5.7.26 Gmail requires all senders to authenticate with either SPF or DKIM. <<< 550-5.7.26 <<< 550-5.7.26 Authentication results: <<< 550-5.7.26 DKIM = did not pass <<< 550-5.7.26 SPF [cypressop.com] with ip: [216.55.147.161] = did not pass <<< 550-5.7.26 <<< 550-5.7.26 For instructions on setting up authentication, go to <<< 550 5.7.26 https://support.google.com/mail/answer/81126#authentication z26-20020ab0681a000000b007cd9db0d28asi804223uar.194 - gsmtp 554 5.0.0 Service unavailable

I switched my email host and am trying to change the account settings in Thunderbird. When I change the server name a popup appears and asks me to restart or cancel. It doesn't let me continue to change any of the other server settings. Selecting either option changes the server name back to the original.

So I delete the email account and its smtp server. When I restart they both reappear. When I add a new email account and smtp server, it disappears when I restart.

When I select Help/Troubleshooting Information the deleted accounts are gone from under Mail And News Accounts. When I restart Thunderbird, the deleted accounts and server returns.

I changed the settings for a different email account that is on a different host last summer with no problems. Thanks

Whenever I open the find bar while deleting the phrases and words, it shows the one word highlighted or its phrase highlighted on the find bar whenever I reopen after deleting the phrases and words. I need help for this ?

First thanks for helping. I'm an old man with computer knowledge that ended with a computer science degree in 1984 which I haven't used since. So I have a general idea but it's forty years old... I'm using Thunderbird 115.7.0 (64-bit) on a 2021 Dell Alienware computer with the 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz 2.30 GHz processor and 64 GB of RAM using Microsoft Windows 11 Pro Version 22H2 OS Build 22621.3007... I also have McAfee LiveSafe Virus Protection software installed: Version 114.212 Release Name 16.0 R114 Affid 20327 Antivirus Build 1.1.2569.0 Content Creation Date 01/25/2024 Content Version 1665.0 Secure VPN Build 9 Version 1.14... Here's the problem... When I try to download my emails the computer goes into super duper slow motion. I also have a wired wifi connection that's the fastest Spectrum offers and almost nothing else shares it so it's usually very fast. I also get Thunderbird error messages (i should have screen shots sorry) about not being able to read something or other or write to some folders and perhaps needing permission. As an aside, I'm the only user of the computer so no permissions are ever needed. Also, this only happens when I first turn on the computer and there are a number of emails to download. Once I've downloaded the bulk email and I later check or it automatically checks, it will download the one or two messages slowly but without errors... Thanks again, I hope someone can help... Take care...

I have a frequent problem with dead tabs in FF v121 on Win 10. I tend to have many tabs open (like 15 say) and it sometimes happens that a tab becomes completely unresponsive. It could be a new tab that I open or an existing one that I click on. When this happens I can't do anything. Page reload, clicking on links, entering an address by hand ... nothing happens. The tab is simply dead. The tab is essentially dead. After some time (usually 1-2 minutes) the problem resolves itself. However, it is very annoying as it happens almost every day and sometimes even several times a day. So I am looking for a way to solve, otherwise I will have to move to Brave or some other alternative. Any ideas what could be the problem? I also do not want to restart my browser several times a day as that logs me out of all websites I use including Whatsapp (I delete cookies when closing FF).

Hello,

I am getting a frequent freeze in the Android app and then shortly after a crash. Info: - happens on FF, FF Beta, and FF Nightly,and reinstall/phone reset didn't fix. - Samsung Galaxy SM-G965U running Android 10. - every error starts with java.lang.OutofMemoryError. - it never happens just on startup, just on auto fill, or some of the similar crash reports I've seen around here. - it does appear to be site-specific, but sometimes the site works and sometimes it does not: if I close the last tab after a crash, it will usually work for awhile. - Sync and disabling Add-ons doesnt fix it, although perhaps its worse with uBlock Origin enabled (not conclusively)

Thanks for any suggestions.

edited for clarity

I have been using an old version of Firefox (109.0.1). I am not typically using a newer version because of an essential - to me - add-on which hasn't been updated, and which doesn't work in more recent versions.

On macOS Sierra this old version of Firefox crashes. Troubleshooting mode (I was prompted a number of times) and restarting the browser appears to eventually resolve the crash, but finally there is an issue with the memory and the browser doesn't "work."

The reason for the crash given is " MozCrashReason: Failed to load critical module "resource://gre/modules/WebNavigation.jsm" "

The crash report text is reproduced below: __________________________________________________________________________________________________________________

AdapterDeviceID: 0x6821 AdapterVendorID: 0x1002 Add-ons: support%40lastpass.com:4.126.0.1,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:3.23,%7B65e41d20-f092-41b7-bb83-c6e8a9ab0f57%7D:1.2.9,firefox-prod-suspender%40firefox-workona.com:1.1.0,%7B7d2676a5-0546-4e2a-9019-aa9d8345be1e%7D:0.4.5,%7B45f2dc53-96cd-4c41-91f6-f4a73a8fb2b0%7D:5.2.0,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:109.0.0,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,amazondotcom%40search.mozilla.org:1.4,bing%40search.mozilla.org:1.4,ebay%40search.mozilla.org:1.4,google%40search.mozilla.org:1.3,wikipedia%40search.mozilla.org:1.2,ddg%40search.mozilla.org:1.3,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0 AvailablePhysicalMemory: 22274048 AvailableSwapMemory: 1025769472 BackgroundTaskMode: 0 BuildID: 20230127170202 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1709070070 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true EventLoopNestingLevel: 1 GpuSandboxLevel: 0 GraphicsNumRenderers: 6 HeadlessMode: 0 InstallTime: 1685805973 JSOutOfMemory: Reported MacAvailableMemorySysctl: 1 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1709070001 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset MozCrashReason: Failed to load critical module "resource://gre/modules/WebNavigation.jsm" Notes: FP(D00-L1000-W00000000-T000) WR? WR+ GL Context? GL Context+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox PurgeablePhysicalMemory: 15732736 ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 41204 StartupCrash: 0 StartupTime: 1709070000 SubmittedFrom: Client TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20230127170202","version":"109.0.1","vendor":"Mozilla","displayVersion":"109.0.1","platformVersion":"109.0.1","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16384,"virtualMaxMB":null,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Darwin","version":"16.7.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":null,"vendorID":"0x1002","deviceID":"0x6821","subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true},{"description":null,"vendorID":"0x8086","deviceID":"0x0d26","subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":null}],"monitors":[{"screenWidth":1600,"screenHeight":1200,"scale":1}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"available"},"omtp":{"status":"unused"}}},"appleModelId":"MacBookPro11,5","hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.fixup.alternate.enabled":false,"browser.search.region":"US","browser.search.widget.inNavBar":true,"browser.startup.page":3,"browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.showSearchSuggestionsFirst":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"browser.urlbar.suggest.bestmatch":true,"doh-rollout.doorhanger-decision":"UIOk","extensions.formautofill.creditCards.used":2,"media.gmp-gmpopenh264.lastInstallStart":1708260927,"media.gmp-gmpopenh264.lastDownload":1700275645,"media.gmp-gmpopenh264.lastDownloadFailed":1708260927,"media.gmp-gmpopenh264.lastDownloadFailReason":"Error: Failed downloading via ServiceRequest, status: 0, reason: error","media.gmp-gmpopenh264.lastUpdate":1700275646,"media.gmp-manager.lastCheck":1708260927,"media.gmp-manager.lastEmptyCheck":1707770876,"network.trr.strict_native_fallback":false,"privacy.donottrackheader.enabled":true,"signon.rememberSignons":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true,"nimbus.qa.pref-1":"default","nimbus.qa.pref-2":"default"},"sandbox":{"effectiveContentProcessLevel":3,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} Throttleable: 1 TotalPhysicalMemory: 17179869184 URL: about:blank UptimeTS: 78.50175771 Vendor: Mozilla Version: 109.0.1 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed. __________________________________________________________________________________________________________________

Supernova has been named correctly. So far it has "exploded" all over. Once again I can not click on an email link and have it open in Firefox. (1) Quick filter doesn't seem to work very well any more. It might give me what I am looking for, but when I close it quick filter, it starts putting back messages very slowly one at a time for minutes. (3) I am getting fairly constant messages that it can't write to disk because the disk is full or it doesn't have permissions (both of which are wrong). (4) I have a sub-folder that contains 2022 emails and it has started listing those emails as part of the current inbox and no longer shows them as part of the 2022 sub-folder. (5) And finally it has crashed several time.

This all started when I let the update for Supernova install and it just keeps getting worse. Any suggestions?

I have been using Thunderbird for years to access several @charter.net email addresses, lately administrated at Spectrum, which took over Charter. Everything was working normally until today. I can still receive emails, but when I send, I get an error message asking for a password: "password required for outgoing SMPT server" Manually entering a password in that error message box doesn't help. Spectrum support is not helpful beyond confirming that my email sends and receives normally as long as I access it on their website. Three clues: 1) Spectrum recently announced "new and improved" email. 2) One customer service person described my email addresses as "legacy". 3) My gmail address sends and receives just fine from Thunderbird as usual. Any insights appreciated! Thanks!

Firefox uses too much memory, sometimes 20GB on a 32GB Windows machine. It's usually one or two threads which are hogging incredible amounts of memory. This time I had about 30 tabs open.

Today I tried Firefox about:memory "Minimize Memory Usage" several times, and it was largely ineffective.

I did a "create memory dump file" of one 5+GB bloated thread using task manager, but can't find a way to upload the compressed archive with this report for analysis. Finding a way to report this issue was quite a challenge. It seems most help avenues are now missing/moved, and other reports of this type of issue are "Archived".

I tried killing the 2 bloated Firefox threads and checked for tabs which might be missing or malfunctioning. Everything continued to run normally while more than 10GB of memory was returned to system use. Leaving these bloated threads overnight doesn't improve anything, in fact I can often get up and find my machine is completely out of memory because Firefox consumed it all. My smallest machines have 16GB RAM.

These memory issues aren't new. I've been reporting them off and on for more than a decade. They get better for a few months after reporting, then they get bad again in a few more months. The battle to get memory leaks fixed is continuous while Firefox springs more leaks.

I'd like to give you the memory image I generated so you'll at least have some real data to look at and analyze for this report.

The attached task manager snapshot image is a very minor example of this issue. The numbers keep increasing like there are one or more large memory leaks.

Greetings,

My Firefox keeps crashing randomly even though it's a new PC with very capable good hardware. My old laptop used to run 100s of tabs without any issues.

However, on this new PC, the crashes are fucked even though I barely have about 20 tabs open.

Here are some crashing reports:

https://crash-stats.mozilla.org/report/index/cd41eedb-d3a3-4717-8210-d3ea70231230

https://crash-stats.mozilla.org/report/index/4f72d2f1-70e6-4499-9078-7a7760231230

https://crash-stats.mozilla.org/report/index/c43bd61d-248d-42de-aa40-fd6490231230

https://crash-stats.mozilla.org/report/index/9dc3e8b9-6871-4d4c-940d-83fa40231111

https://crash-stats.mozilla.org/report/index/61c7b9d7-bbc9-41e1-969e-7396e0231230

https://crash-stats.mozilla.org/report/index/646b38fc-e2d6-4376-8310-537960231230

https://crash-stats.mozilla.org/report/index/da22561f-eb48-4dd2-ac61-b3d7e0231230

https://crash-stats.mozilla.org/report/index/823b8e27-a69a-4251-bf71-587ec0231230

https://crash-stats.mozilla.org/report/index/6fd3ae37-b8ef-4048-ab0b-0c9c60231230

https://crash-stats.mozilla.org/report/index/22e4ea87-2622-4c2d-b731-76b2b0231230

https://crash-stats.mozilla.org/report/index/9eac33bf-dd2c-437e-a2c9-96fc90231230

Kindly help. Thank you.

Prior to a few days ago I could type "Ama" into the address bar and then press Tab to start search Amazon. However, it now goes to a recent history item instead (see image). How do I fix this?

I have 4 email accounts setup. Only one is in use at a time. There is one personal and three tied to 3 volunteer organizations I work with. A few days ago I began getting a Send Message Error window ( I assume generated by Windows) when I attempted to send a message from any of the accounts and thereafter I received a Thunderbird Unable to connect to your IMAP server error message.

My ISP advises they are not restricting connection numbers and this is a Thunderbird issue. Nevertheless, following the Thunderbird Message instructions I reduced the number of cached connections under Advanced by half. This made no difference. There is no one with my ISP who will discuss Thunderbird or seems to know much about it and they want me to use their webmail, which sorely lacks the sophistication of Thunderbird.

Read all of the relevant messages I could locate on the Thunderbird site on the issue and tried most of the suggested solutions, to no avail.

During the solution efforts, all INBOX mail in my primary personal account disappeared, but the rest of the folders are OK and so are those in the other accounts. It is in the ISP IMAP webmail folder.

But when I try to email my ISP I get the Unable to Connect to your IMAP server message or the Thunderbird error message. No outgoing message.

I did look at the Proflies link which I see references the ISP IMAP account. It shows 0 messages and 1.1 GB which I assume is the size of the INBOX file so assume there are messages and the 1.1 GB are the messages, safe but untransferable to Thunderbird. When I clik on Repair Folder the link attemps to go to the ISP IMAP account but the Thunderbird connection error message reappears shutting the process down.

When I just recently upgraded (32 bit) to 115.7 from 115.2 a number, not all, of the folders under my personal account also disappeared (but didn't touch the other accounts). They remain on the ISP webmail site (Zimbra). Could not find a way under Thunderbird how to reimport the missing folders from the ISP webmail account to Thunderbird so have been moving messages I need to save to the folders via the webmail site then reentering Thunderbird.

If this is unclear it's because I am so confused now that I frankly don't know where I am, way way above my pay grade! It appears I've done enough damage so quitting and looking for help.

Image of the two messages attached

Good morning I have updated Thunderbird to the lastest version 115.6.0 (64-bit) on my Mac with Ventura 13.3.1 (22E261) and now I can not see my mailboxes and folders. Have tried everything - nothing works. Rest bookmarks work. Contacts and other functions. I can create and send letters from any of my mailboxes, I can search letters in all mailboxes in search field, but I can not see on the left bookmark nothing - empty list of mailboxes. I have download the program again, reinstalled, changed Thunderbird file in Programms - same thing. Please help.

On all sites where I need to login with my work account I get a tab crash when the browser redirects to https://login.microsoftonline.com/ac4b0eb0-811e-4ab0-acca-8a87079290dc/oauth2/v2.0/authorize?response_type=id_token&scope=user.read......

This is a recent failure (this week), that occured without any changes on my own account to Firefox developer version 121.0b2(64-bits)

I had to install google chrome to overcome this problem. Chrome has no issues with microsoft authentication.

Please solve as soon as possible, otherwise I will be switching to another browser.

Hello

Just to report Firefox 121.0.1 (64-bit) unable to upload any video formats on youtube and always having invalid video format error. I'm unable to upload even that videos what was already successfully uploaded some times ago. I using Microsoft Edge now to upload on youtube and it is fine with all my videos. Hope you can fix soon.